New and Changed Information for Cisco Unified Communications Manager, Release 10.0(1)
Installation, Upgrade, Migration, and Deployment
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Installation, Upgrade, Migration, and Deployment

Installation, Upgrade, Migration, and Deployment

This section contains information about the following topics:

Installation

There are no changes to the installation process for Cisco Unified Communications Manager (Unified Communications Manager); however, if you install the IM and Presence Service as part of your Unified Communications Manager system, the process has changed.

In this release, IM and Presence nodes are installed as subscribers to the Unified Communications Manager publisher node. A wizard guides you through the installation process, and prompts you to enter the hostname and password of the Unified Communications Manager publisher node.

When installing an IM and Presence Service server, perform the following using Cisco Unified Communications Manager Administration:
  1. Pre-installation: Add the IM and Presence Service server to the Cisco Unified Communications Manager Administration GUI using System > Server.
  2. Post-installation: You can add the installed server to an appropriate presence redundancy group that is configured for high availability using Cisco Unified Communications Manager Administration System > Presence Redundancy Group. Assign users to the server using either System > Server or User Management > Assign Presence Users for IM and Presence Service.

Upgrade

This section contains information about upgrading Cisco Unified Communications Manager (Unified Communications Manager) and Cisco Unified Communications Manager IM and Presence Service (IM and Presence Service) software.

Upgrade Paths

The following tables list the range of upgrade paths that are supported for Unified Communications Manager. For more detailed information about supported upgrade paths, see the Cisco Unified Communications Manager Software Compatibility Matrix.

Table 1 Cisco Unified Communications Manager Upgrade Paths
From To Upgrade Type
8.5(x) or older 10.0(1) Refresh upgrade, COP file needed
8.6(x) to 9.x 10.0(1) Refresh upgrade
10.0(1)x 10.0(1)y Standard upgrade

For upgrades from 8.5(x) and older, you must install a COP file on all nodes before you begin the upgrade process. You can download the COP file from Cisco.com.

Table 2 IM and Presence Upgrade Paths
From Cisco Unified Presence Release To IM and Presence Release Upgrade Type
8.5(4) to 8.6(1) 10.0(1) Refresh upgrade, COP file needed
8.6(4) to 9.x 10.0(1) Refresh upgrade
10.0.1.x 10.0.1.y Standard upgrade

For upgrades from Cisco Unified Presence 8.5(4) through to 8.6(1), you must install a COP file on all nodes before you begin the upgrade process. You can download the COP file from Cisco.com.

Version Restrictions

Unified Communications Manager and IM and Presence Service software versions must be compatible.

When you upgrade IM and Presence nodes, the software version must be compatible with the software version of the Unified Communications Manager. Ensure that the software versions meet the following requirements:

  • The software version of the first IM and Presence node that you upgrade must match the first two numbers of the software version that is installed on the Unified Communications Manager publisher node. For example, IM and Presence Service software version 10.0.1.10000-1 is compatible with Unified Communications Manager software version 10.0.1.30000-2.
  • The software version of the subsequent IM and Presence nodes that you upgrade must match five numbers of the software version that is installed on the first IM and Presence node.

Note


You cannot upgrade IM and Presence unless the upgraded release of Unified Communications Manager is already installed on the active or inactive partition. You must upgrade Unified Communications Manager before you can upgrade IM and Presence to the matching version.


Cisco Prime Collaboration Deployment

Cisco Prime Collaboration Deployment is an application that is designed to assist in the management of Unified Communications applications from the perspective of migration, fresh installs, upgrades, switching versions, rebooting clusters, and changing IP addresses or hostnames. For more information, see the Cisco Prime Collaboration Deployment section under New Features.

Migration

Cisco Prime Collaboration Deployment

Cisco Prime Collaboration Deployment is an application that is designed to assist in the management of Unified Communications applications from the perspective of migration, fresh installs, upgrades, switching versions, rebooting clusters, and changing IP addresses or hostnames. For more information, see the Cisco Prime Collaboration Deployment section under New Features.

Deployment

In Release 10.0(1) and later, Cisco only supports virtualized deployments of Cisco Unified Communications Manager (Unified Communications Manager) on Cisco Unified Computing System servers, or on a Cisco-approved third-party server configuration. In Release 10.0(1) and later, Cisco does not support deployments of Unified Communications Manager on Cisco Media Convergence Server servers.

Tape device is not supported in virtualized deployments. Upgrade to 10.0(1) and later removes the devices/schedules configured with tape device. Ensure to add the network device(if it does not exists) and re-configure the schedule for backup/restore post upgrade.

For more information about the deployment of Unified Communications Manager in a virtualized environment, see:

http:/​/​docwiki.cisco.com/​wiki/​Unified_​Communications_​in_​a_​Virtualized_​Environment.