This document provides a list of the TCP and UDP ports that the IM and Presence Service uses for intracluster connections and for communications with external applications or devices. It provides important information for the configuration of firewalls, Access Control Lists (ACLs), and quality of service (QoS) on a network when an IP Communications solution is implemented.
Cisco has not verified all possible configuration scenarios for these ports. If you are having configuration problems using this list, contact Cisco technical support for assistance.
While virtually all protocols are bidirectional, this document gives directionality from the session originator perspective. In some cases, the administrator can manually change the default port numbers, though Cisco does not recommend this as a best practice. Be aware that the IM and Presence Service opens several ports strictly for internal use.
Ports in this document apply specifically to the IM and Presence Service. Some ports change from one release to another, and future releases may introduce new ports. Therefore, make sure that you are using the correct version of this document for the version of IM and Presence Service that is installed.
Configuration of firewalls, ACLs, or QoS will vary depending on topology, placement of devices and services relative to the placement of network security devices, and which applications and telephony extensions are in use. Also, bear in mind that ACLs vary in format with different devices and versions.