Cisco Unified Communications Manager Managed Services Guide, Release 8.0(1)
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Index

Table Of Contents

Symbols - A - B - C - D - E - F - G - H - I - L - M - N - O - P - R - S - T - U - V -

Index

Symbols

%IOwait 3-15

A

alarms

alert-level severity 6-54

critical-level severity 6-72

debug-level severity 6-374

emergency-level severity 6-45

error-level severity 6-85

informational-level severity 6-297

notice-level severity 6-280

overview 6-2

pre-configured callmanager 6-31

pre-configured system 6-19

removed in Cisco Unified CM Release 8.0(1) 6-375

warning-level severity 6-186

alert notification

configuring parameters for counter (table) 5-3

alerts as syslog messages and traps 3-26

B

backup and restore 3-26

C

ccmProcess and cpu usage 3-20

CDRs and CMRs 3-36

Cisco Analog Access

perfmon object and counters 5-5

Cisco Annunciator Device

perfmon object and counters 5-5

Cisco CallManager

perfmon object and counters 5-5

Cisco CallManager External Call Control

perfmon object and counters 5-13

Cisco CallManager SAF

perfmon object and counters 5-14

Cisco CallManager System Performance

perfmon object and counters 5-15

CISCO-CCM_MIB

Cisco Unified CM group mapping table 7-23

Cisco Unified CM product type table 7-30

Cisco Unified CM region pair table 7-25

Cisco Unified CM region table 7-24

Cisco Unified CM table 7-21

Cisco Unified CM time zone table 7-27

definitions 7-13

device pool table 7-28

objects 7-19

phone extension table 7-38

phone failed table 7-40

phone status update table 7-42

phone table 7-32

textual conventions 7-13

CISCO-CCM-MIB

alarms 7-74

Cisco Unified CM alarm enable 7-74

gateway alarm enable 7-76

malicious call alarm enable 7-76

phone failed config objects 7-75

phone status update config objects 7-75

all scalar objects 7-55

Cisco Unified CM alarms to enable 7-128

Cisco Unified CM managed services and snmp traps 7-128

compliance statements 7-103

cti device directory number table 7-73

cti device table 7-69

dynamic table objects 7-131

enhanced phone extension table with combination index 7-44

gatekeeper table 7-66

gateway table 7-46

gateway trunk table 7-53

h323 device table 7-84

media device table 7-62

mib conformance statements 7-103

notifications and alarms 7-77

notification types 7-100

quality report alarm configuration information 7-96

sip device table 7-97

static object tables 7-132

traps to monitor 7-129

voice mail device table 7-92

voice mail directory number table 7-95

Cisco CTIManager

perfmon object and counters 5-17

Cisco Dual-Mode Mobility

perfmon object and counters 5-17

Cisco Extension Mobility

perfmon object and counters 5-19

Cisco Gatekeeper

perfmon object and counters 5-20

Cisco H.323

perfmon object and counters 5-20

Cisco Hunt Lists

perfmon object and counters 5-21

Cisco HW Conference Bridge Device

perfmon object and counters 5-22

Cisco IME Server 5-22

Cisco IP Manager Assistant

perfmon object and counters 5-23

Cisco Lines

perfmon object and counters 5-24

Cisco Locations

perfmon object and counters 5-24

CiscoLog

overview 6-2, 6-3, 6-4, 6-5, 6-6, 6-8, 6-10, 6-11, 6-13, 6-14, 6-17

Cisco Media Streaming Application

perfmon object and counters 5-25

Cisco Messaging Interface

perfmon object and counters 5-28

Cisco MGCP BRI Device

perfmon object and counters 5-29

Cisco MGCP FXO Device

perfmon object and counters 5-30

Cisco MGCP FXS Device

perfmon object and counters 5-30

Cisco MGCP Gateways

perfmon object and counters 5-31

Cisco MGCP Gateways 5-31

Cisco MGCP PRI Device

perfmon object and counters 5-31

Cisco MGCP T1CAS Device

perfmon object and counters 5-32

Cisco MOH Device

perfmon object and counters 5-33, 5-34

Cisco MTP Device

perfmon object and counters 5-35

Cisco Phones

perfmon object and counters 5-35

Cisco Presence Feature

perfmon object and counters 5-35

Cisco QSIG Feature

perfmon object and counters 5-36

Cisco security agent support 3-33

Cisco Signaling Performance

perfmon object and counters 5-36

Cisco SIP

perfmon object and counters 5-36, 5-37

Cisco SIP Stack

perfmon object and counters 5-37

Cisco SW Conf Bridge Device

perfmon object and counters 5-46

Cisco TFTP Server

perfmon object and counters 5-47

Cisco Tomcat Connector

perfmon object and counters 5-53

Cisco Transcode Device

perfmon object and counters 5-50

Cisco Unified CM Group Table 7-19

Cisco Unified Reporting 3-35

Cisco Video Conference Bridge

perfmon object and counters 5-51

Cisco WebDialer

perfmon object and counters 5-52

Cisco WSM Connector

perfmon object and counters 5-52

CLI 3-28

clock synchronization 6-4

code yellow 3-21

community strings 4-4

counters

alert notification parameters (table) 5-3

cpu usage 3-13

critical service 3-24

CTI

Cisco CTIManager

perfmon object and counters 5-17

D

Database Change Notification Client

perfmon object and counters 5-56

Database Change Notification Server

perfmon object and counters 5-57

Database Change Notification Subscription

perfmon object and counters 5-58

Database Local DSN

perfmon object and counters 5-58

Database Replication

Database Replication Does Not Occur When Connectivity Is Restored on Lost Node 3-42

Database Tables Out of Sync Do Not Trigger Alert 3-42

Replication Fails Between the Publisher and the Subscriber 3-39

Resetting Database Replication When Reverting to an Older Product Release 3-43

database replication 3-20

Database Replication Does Not Occur When Connectivity Is Restored on Lost Node 3-42

DB User Host Information Counters

perfmon object and counters 5-58

disk name mapping 3-18

disk usage 3-17

E

Enterprise Replication DBSpace Monitors

perfmon object and counters 5-58

Enterprise Replication Perfmon Counters

perfmon object and counters 5-59

F

format 6-2

G

general install/upgrade 3-33

H

hardware migration 3-32

HEADER field 6-10

historical information download 3-38

HOST field 6-6

I

informs

overview 4-5

IP

perfmon object and counters 5-59

L

locked-down system 3-32

log file and syslog outputs 6-3

M

Memory

perfmon object and counters 5-60

MESSAGE field 6-17

message format 6-5

message length 6-6

mibs

cisco-ccm-mib 7-1

MSGNAME field 6-13

multipart messages 6-4

N

native hardware OOB management 3-37

Network Interface

perfmon object and counters 5-61

new and changed

Cisco Unified CM Release 8.0(1) 2-1

Number of Replicates

perfmon object and counters 5-62

O

object and counters

Database Change Notification Client 5-56

onboard agents 3-36

overview

alarms 6-2

CAR 1-7

CDRs amd CMRs 1-7

CiscoLog messages 6-2

Cisco Unified CM 1-1

Cisco Unified Reporting 1-5

Cisco Unified Serviceability 1-4, 1-5

informs 4-5

managed services 1-3

MIBs 1-8

RTMT 1-6, 5-1

SNMP 4-3

support deployment models 1-2

trace collection 1-5

traps 4-5

P

Partition

perfmon object and counters 5-63

perfmon

object and counters

Cisco Analog Access 5-5

Cisco Annunciator Device 5-5

Cisco CallManager 5-5

Cisco CallManager System Performance 5-15

Cisco CTIManager 5-17

Cisco Dual-Mode Mobility 5-17

Cisco Extension Mobility 5-19

Cisco Gatekeeper 5-20

Cisco H.323 5-20

Cisco Hunt Lists 5-21

Cisco HW Conference Bridge Device 5-22

Cisco IP Manager Assistant 5-23

Cisco Lines 5-24

Cisco Locations 5-24

Cisco Media Streaming Application 5-25

Cisco Messaging Interface 5-28

Cisco MGCP FXO Device 5-30

Cisco MGCP FXS Device 5-30

Cisco MGCP Gateways 5-31

Cisco MGCP PRI Device 5-31

Cisco MGCP T1CAS Device 5-32

Cisco MobilityManager 5-33

Cisco MOH Device 5-34

Cisco MTP Device 5-35

Cisco Phones 5-35

Cisco Presence Feature 5-35

Cisco QSIG Feature 5-36

Cisco Signaling Performance 5-36

Cisco SIP 5-36, 5-37

Cisco SIP Stack 5-37

Cisco SIP Station 5-45

Cisco SW Conf Bridge Device 5-46

Cisco TFTP Server 5-47

Cisco Tomcat Connector 5-53

Cisco Transcode Device 5-50

Cisco Video Conference Bridge 5-51

Cisco WebDialer 5-52

Cisco WSM Connector 5-52

Database Change Notification Server 5-57

Database Change Notification Subscription 5-58

Database Local DSN 5-58

DB User Host Information 5-58

Enterprise Replication 5-59

Enterprise Replication DBSpace Monitors 5-58

IP 5-59

Memory 5-60

Network Interface 5-61

Partition 5-63

Process 5-64

Processor 5-65

System 5-66

TCP 5-67

Thread 5-67

Tomcat JVM 5-55

Tomcat Web Application 5-55

perfmon counters 3-37

performance monitoring

Number of Replicates 5-62

object and counters

Cisco Analog Access 5-5

Cisco Annunciator Device 5-5

Cisco CallManager 5-5

Cisco CallManager External Call Control 5-13

Cisco CallManager SAF 5-14

Cisco CallManager System Performance 5-15

Cisco CTIManager 5-17

Cisco Dual-Mode Mobility 5-17

Cisco Extension Mobility 5-19

Cisco Feature Control Policy 5-20

Cisco Gatekeeper 5-20

Cisco H.323 5-20

Cisco Hunt Lists 5-21

Cisco HW Conference Bridge Device 5-22

Cisco IME Server 5-22

Cisco IP Manager Assistant 5-23

Cisco Lines 5-24

Cisco Locations 5-24

Cisco Media Streaming Application 5-25

Cisco Messaging Interface 5-28

Cisco MGCP BRI Device 5-29

Cisco MGCP FXO Device 5-30

Cisco MGCP FXS Device 5-30

Cisco MGCP Gateways 5-31

Cisco MGCP PRI Device 5-31

Cisco MGCP T1CAS Device 5-32

Cisco Mobility Manager 5-33

Cisco MOH Device 5-34

Cisco MTP Device 5-35

Cisco Phones 5-35

Cisco Presence Feature 5-35

Cisco QSIG Feature 5-36

Cisco Signaling Performance 5-36

Cisco SIP 5-36, 5-37

Cisco SIP Stack 5-37

Cisco SIP Station 5-45

Cisco SW Conf Bridge Device 5-46

Cisco TFTP Server 5-47

Cisco Tomcat Connector 5-53

Cisco Transcode Device 5-50

Cisco Video Conference Bridge 5-51

Cisco WebDialer 5-52

Cisco WSM Connector 5-52

Database Change Notification Server 5-57

Database Change Notification Subscription 5-58

Database Local DSN 5-58

DB User Host Information 5-58

Enterprise Replication 5-59

Enterprise Replication DBSpace Monitors 5-58

IP 5-59

Memory 5-60

Network Interface 5-61

Number of Replicates 5-62

Partition 5-63

Process 5-64

Processor 5-65

System 5-66

Thread 5-67

Tomcat JVM 5-55

Tomcat Web Application 5-55

phone registration status 3-38

Process

perfmon object and counters 5-64

Processor

perfmon object and counters 5-65

R

Replication Fails Between the Publisher and the Subscriber 3-39

Resetting Database Replication When Reverting to an Older Product Release 3-43

RIS data collector perfmonlog 3-23

role-based access control 3-33

RTMT

callmanager perfmon objects and counters 5-5

system perfmon objects and counters 5-53

RTMT reports 3-34

S

security patching and updating 3-33

SEQNUM field 6-6

serviceability reports 3-34

SEVERITY field 6-11

SNMP

basics 4-3

community strings 4-4

informs

overview 4-5

SNMPv1 4-2

trace configuration 4-5

traps

overview 4-5

troubleshooting tips for developers 4-5

users 4-4

snmp

snmp/r MIBs 4-8

troubleshooting 4-6

SNMP MIBs 3-27

standard syslog server implementations 6-4

summary 3-12

summary of CLI commands and GUI selections 3-43

syslog messages 3-25

System

perfmon object and counters 5-66

system health

critical processes to monitor 3-2

miscellaneous information 3-34, 3-35, 3-36, 3-37, 3-38

platform monitoring 3-27, 3-28

platform security 3-32, 3-33

recovery, migration, and backup/restore 3-26, 3-32

related documentation 3-44

RTMT monitoring 3-12

RTMTmonitoring 3-12, 3-13, 3-15, 3-17, 3-18, 3-20, 3-21, 3-23, 3-24, 3-25, 3-26

software configuration management 3-33

software configuration management'detecting version and packages 3-34

supported interfaces 3-1

T

TAGS field 6-14

TCP 5-67

perfmon object and counters 5-67

Thread

perfmon object and counters 5-67

TIMESTAMP field 6-8

Tomcat JVM

perfmon object and counters 5-55

Tomcat Web Application

perfmon object and counters 5-55

trace

collection 1-5

recommendations for SNMP 4-5

trace and log central 1-5

trace collection 1-5

trace tools 1-4

traps

overview 4-5

troubleshooting

database tables out of sync do not trigger alert 3-42

for SNMP developers 4-5

troubleshooting trace 1-5

U

UPS integration 3-37

users (SNMP) 4-4

V

virtual memory 3-15