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Cisco IP Telephony Locale Installer Release Notes for Cisco CallManager 3.3(3)sr1

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Cisco IP Telephony Locale Installer Release Notes for Cisco CallManager 3.3(3)sr1

Table Of Contents

Cisco IP Telephony Locale Installer Release Notes for Cisco CallManager 3.3(3)sr1

Locating Related Documentation

Documentation Conventions

New or Changed Information

Resolved Issues

Known Issues

Obtaining Information on Additional Caveats

Obtaining Documentation

Cisco.com

Documentation CD-ROM

Ordering Documentation

Documentation Feedback

Obtaining Technical Assistance

Cisco TAC Website

Opening a TAC Case

TAC Case Priority Definitions

Obtaining Additional Publications and Information


Cisco IP Telephony Locale Installer Release Notes for Cisco CallManager 3.3(3)sr1


This release notes document contains information on the following topics:

Locating Related Documentation

Documentation Conventions

New or Changed Information

Resolved Issues

Known Issues

Obtaining Information on Additional Caveats

Locating Related Documentation

Use these release notes in conjunction with the following documents:

Using the Cisco IP Telephony Locale Installer with Cisco CallManager 3.3(3)sr1

This document provides procedures for installing the locale installer on Cisco CallManager servers. To obtain the document, click the following URL

http://www.cisco.com/univercd/cc/td/doc/product/voice/locinst/index.htm

Readme document that accompanies the Cisco IP Telephony Locale Installer on cisco.com

This document provides a list of supported locales, Cisco CallManager version and firmware requirements, important notes, a list of localized components, and a list of related documentation. To obtain the document, click the following URL:

http://www.cisco.com/cgi-bin/tablebuild.pl/callmgr-locale-33


Tip You must have a CCO username and password to obtain the locales and readme documentation.


Documentation Conventions

Consider the following documentation conventions as you review this installation document:

Blue Text—To quickly navigate to a section or URL, click text that displays in blue.


Note Reader, take note. Notes contain helpful suggestions or references to material not covered in the publication.



Caution Reader, be careful. You may do something that could result in equipment damage or loss of data.

New or Changed Information


Caution Before you install the Cisco IP Telephony Locale Installer, you must install Cisco CallManager 3.3(3) and then Cisco CallManager 3.3(3) sr1 on all servers in the cluster. Cisco CallManager 3.3(3)sr1 serves as the minimum requirement for this version of the locale installer.

For specific information on supported locales for various products, refer to the readme that posts next to the software on cisco.com. To obtain the document, see the "Locating Related Documentation" section.

Resolved Issues

The following resolved issues in Table 1 exist for translation or the Cisco IP Telephony Locale Installer that releases with Cisco CallManager 3.3(3)sr1.

Table 1 Resolved Issues 

Identifier
Headline

CSCdz74796

Cisco TAPS prompts do not play because of incorrect path.

CSCea60770

After you install Cisco CallManager 3.3(2)spB, the Japanese locale does not display for the Cisco CallManager User Option pages.

CSCeb35719

You cannot change the user locale from the Cisco CallManager User Option pages.

CSCdz18236

The warning message about deleting a user in a list appears garbled for Japanese.

CSCeb49279

Cisco WebDialer offers two Danish choices.

CSCeb49298

Cisco WebDialer only displays in English.

CSCeb50196

For Portuguese, a truncated window displays for Cisco  WebDialer with error message.

CSCeb36091

For Polish, Cisco IPMA buttons do not fit in Settings/Advanced dialog box.

CSCeb50251

Cisco WebDialer language preferences do not appear localized.

CSCeb13742

For Japanese, an auto-registered device does not use the user locale for the default device pool.

CSCdz84682

Incorrect choice displays before the attendant logs in to the Cisco CallManager Attendant Console.

CSCea03795

For Russian, the Cisco CallManager User IP Phone service parameters have wrong encoding.

CSCeb32323

For Russian, users that you enter in Cisco CallManager Administration appear garbled.

CSCea01769

You can enter invalid characters for the User Preference Administration pages for the Cisco Softphone associated PC.

CSCeb50331

Tags display in error message when the session exceeds the time limit.

CSCeb54721

Filter active string reverts to English after search for device profile.

CSCdz88617

For Spanish, Cisco IPMA linguist change request occurred.

CSCeb46327

For Greek, linguistic corrections request occurred.


Known Issues

The following known issues in Table 2 exist for translation or the Cisco IP Telephony Locale Installer that releases with Cisco CallManager 3.3(3)sr1.

Table 2 Known Issues 

Identifier
Headline and URL

CSCdz35982

Cisco CallManager Attendant Console settings are not correct for shortcuts.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCdz35982

CSCdz03618

Garbled code displays for error message and Cisco IPMA mnemonic issues.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCdz03618

CSCea07280

Confirm Password field in the Change Cisco CallManager Administrator Password window appears garbled with the Japanese version of Internet Explorer.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea07280

CSCeb35719

You cannot change the user locale from the Cisco CallManager Administration User pages.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb35719

CSCeb45857

Extended/Invalid characters message does not display correctly.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb45857

CSCeb43483

For Greek, the time displays in English for the phone.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb43483

CSCeb72826

For the Cisco CallManager Attendant Console, the keyboard shortcut to create the smallest text size does not work.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb72826

CSCeb64484

For Dutch, Dictionaryfile.txt and Strings.txt files are not translated.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb43483

CSCdz80602

For Swedish, a Cisco QRT translation request occurred.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCdz80602

CSCeb64488

For Swedish, the following Cisco CAR files, ResReportCommon and ResSupportData, are not translated.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb64488

CSCeb32796

For Simplified Chinese, translation change request occurred.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb32796

CSCea65511

When the chosen locale is Greek for the phone, the AM and PM time designations are not translated correctly.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea65511

CSCea65492

For Spanish, the phone displays garbled characters.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea65492

CSCeb50925

For Hungarian, phone translation change requests occurred.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb50925

CSCeb51399

For the Greek user locale, time displays in English on the phone.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb51399

CSCeb18402

Cisco IPMA Console uninstallation fails when you use Microsoft 98 Special Edition (SE).

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb18402

CSCdz90449

The attendant that uses the Russian version of the Cisco CallManager Attendant Console cannot assign shortcuts by using a Russian keyboard.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCdz90449

CSCeb32835

For the Russian version of the Cisco CallManager Attendant Console, the characters do not display correctly in the Department field.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb32835

CSCeb37052

For the Russian version of the Cisco CallManager Attendant Console, the attendant cannot perform an advanced search by entering Russian characters.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb37052

CSCea51241

The Hungarian version of the Cisco CallManager Attendant Console online help is encoded incorrectly.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea51241

CSCeb80892

For German, the letter, r, does not display in the phrase, Personal Address Book.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb80892

CSCeb40626

For Simplified Chinese, the comma symbol does not display correctly.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb40626

CSCeb50218

Pop-to-top icon causes the status bar on Cisco CallManager Attendant Console to disappear.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb50218

CSCeb74977

Cisco CallManager Attendant Console accelerators that are defined for other locales do not work.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb74977

CSCdy89638

For Dutch, a phrase in JTAPILocaleInstaller.prop is not translated.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCdy89638

CSCdy89665

For Dutch, the word, contrast, is not translated on the Cisco IP Phone Model 7960.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCdy89665

CSCdy89675

For Dutch, the word, default, is not translated on the Cisco IP Phone Model 7960.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCdy89675

CSCdy89689

For Dutch, the Option list is not translated on the Cisco IP Phone Model 7960.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCdy89689

CSCea02957

The PIN field in the Cisco CallManager Extension Mobility login window does not display in Spanish.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea02957

CSCea02977

The Cancel button in the Cisco CallManager Extension Mobility login window does not display in Spanish.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea02977

CSCeb39509

For Japanese, the Cisco IPMA Console installation does not start on Windows XP SP1a.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb39509

CSCdz37189

With Japanese Windows 98 Special Edition (SE), duplicate language names display in the Telephony Service Provider (TSP) graphical user interface (GUI).

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCdz37189

CSCea25597

When you are upgrading from Cisco TAPI Service Provider 3.2, you cannot choose the language of the installer.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea25597

CSCdz07806

For Norwegian, the hyphen symbol (-) was translated as ?.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCdz07806

CSCdz73488

Cisco TAPS prompts play in English for registered phones that use the Polish locale.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCdz73488

CSCdz81637

Cisco TAPS system failure prompt plays in English for phones that use the Hungarian locale.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCdz81637

CSCdz16116

For German, the word, version, does not display in the correct place in the Preference window.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCdz16116

CSCec06088

For Norwegian, the pdf report that is generated through Acrobat Adobe is not aligned correctly.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCec06088

CSCeb05498

Some Russian characters display as ? on the Cisco IP Phone Model 7905.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb05498

CSCdz16097

For German, the language dialog box where the user chooses the locale is not translated correctly.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCdz16097


Obtaining Information on Additional Caveats

If you have an account with Cisco.com (Cisco Connection Online), you can use the Bug Toolkit to find caveats for this product.

To use the Bug Toolkit, click the following URL:

http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl

Obtaining Documentation

Cisco provides several ways to obtain documentation, technical assistance, and other technical resources. These sections explain how to obtain technical information from Cisco Systems.

Cisco.com

You can access the most current Cisco documentation on the World Wide Web at this URL:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

You can access the Cisco website at this URL:

http://www.cisco.com

International Cisco websites can be accessed from this URL:

http://www.cisco.com/public/countries_languages.shtml

Documentation CD-ROM

Cisco documentation and additional literature are available in a Cisco Documentation CD-ROM package, which may have shipped with your product. The Documentation CD-ROM is updated regularly and may be more current than printed documentation. The CD-ROM package is available as a single unit or through an annual or quarterly subscription.

Registered Cisco.com users can order a single Documentation CD-ROM (product number DOC-CONDOCCD=) through the Cisco Ordering tool:

http://www.cisco.com/en/US/partner/ordering/ordering_place_order_ordering_tool_launch.html

All users can order annual or quarterly subscriptions through the online Subscription Store:

http://www.cisco.com/go/subscription

Ordering Documentation

You can find instructions for ordering documentation at this URL:

http://www.cisco.com/univercd/cc/td/doc/es_inpck/pdi.htm

You can order Cisco documentation in these ways:

Registered Cisco.com users (Cisco direct customers) can order Cisco product documentation from the Networking Products MarketPlace:

http://www.cisco.com/en/US/partner/ordering/index.shtml

Nonregistered Cisco.com users can order documentation through a local account representative by calling Cisco Systems Corporate Headquarters (California, USA.) at 408 526-7208 or, elsewhere in North America, by calling 800 553-NETS (6387).

Documentation Feedback

You can submit comments electronically on Cisco.com. On the Cisco Documentation home page, click Feedback at the top of the page.

You can send your comments in e-mail to bug-doc@cisco.com.

You can submit comments by using the response card (if present) behind the front cover of your document or by writing to the following address:

Cisco Systems, Inc.
Attn: Customer Document Ordering
170 West Tasman Drive
San Jose, CA 95134-9883

We appreciate your comments.

Obtaining Technical Assistance

For all customers, partners, resellers, and distributors who hold valid Cisco service contracts, the Cisco Technical Assistance Center (TAC) provides 24-hour, award-winning technical support services, online and over the phone. Cisco.com features the Cisco TAC website as an online starting point for technical assistance.

Cisco TAC Website

The Cisco TAC website (http://www.cisco.com/tac) provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies. The Cisco TAC website is available 24 hours a day, 365 days a year.

Accessing all the tools on the Cisco TAC website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a login ID or password, register at this URL:

http://tools.cisco.com/RPF/register/register.do

Opening a TAC Case

The online TAC Case Open Tool (http://www.cisco.com/tac/caseopen) is the fastest way to open P3 and P4 cases. (Your network is minimally impaired or you require product information). After you describe your situation, the TAC Case Open Tool automatically recommends resources for an immediate solution. If your issue is not resolved using these recommendations, your case will be assigned to a Cisco TAC engineer.

For P1 or P2 cases (your production network is down or severely degraded) or if you do not have Internet access, contact Cisco TAC by telephone. Cisco TAC engineers are assigned immediately to P1 and P2 cases to help keep your business operations running smoothly.

To open a case by telephone, use one of the following numbers:

Asia-Pacific: +61 2 8446 7411 (Australia: 1 800 805 227)
EMEA: +32 2 704 55 55
USA: 1 800 553-2447

For a complete listing of Cisco TAC contacts, go to this URL:

http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml

TAC Case Priority Definitions

To ensure that all cases are reported in a standard format, Cisco has established case priority definitions.

Priority 1 (P1)—Your network is "down" or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the situation.

Priority 2 (P2)—Operation of an existing network is severely degraded, or significant aspects of your business operation are negatively affected by inadequate performance of Cisco products. You and Cisco will commit full-time resources during normal business hours to resolve the situation.

Priority 3 (P3)—Operational performance of your network is impaired, but most business operations remain functional. You and Cisco will commit resources during normal business hours to restore service to satisfactory levels.

Priority 4 (P4)—You require information or assistance with Cisco product capabilities, installation, or configuration. There is little or no effect on your business operations.

Obtaining Additional Publications and Information

Information about Cisco products, technologies, and network solutions is available from various online and printed sources.

The Cisco Products & Services page describes the networking products offered by Cisco Systems, as well as ordering and customer support services. Access the Cisco Products & Services page at this URL:

http://www.cisco.com/en/US/products/index.html

Cisco Press publishes a wide range of networking publications. Cisco suggests these titles for new and experienced users: Internetworking Terms and Acronyms Dictionary, Internetworking Technology Handbook, Internetworking Troubleshooting Guide, and the Internetworking Design Guide. For current Cisco Press titles and other information, go to Cisco Press online at this URL:

http://www.ciscopress.com

Packet magazine is the Cisco quarterly publication that provides the latest networking trends, technology breakthroughs, and Cisco products and solutions to help industry professionals get the most from their networking investment. Included are networking deployment and troubleshooting tips, configuration examples, customer case studies, tutorials and training, certification information, and links to numerous in-depth online resources. You can access Packet magazine at this URL:

http://www.cisco.com/go/packet

Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering professionals involved in designing, developing, and operating public and private internets and intranets. You can access the Internet Protocol Journal at this URL:

http://www.cisco.com/en/US/about/ac123/ac147/about_cisco_the_internet_protocol_journal.html

Training—Cisco offers world-class networking training. Current offerings in network training are listed at this URL:

http://www.cisco.com/en/US/learning/index.html

All other trademarks mentioned in this document or Web site are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0304R)