The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.
This document provides a solution level overview of the Cisco "Jabber for Everyone" offer as well as a quick start guide to deployment; from core functionality to advanced features. This document also contains links to the appropriate supporting documentation on www.cisco.com.
This document supports Release 9.0(1) of Cisco Unified Communications Manager and IM and Presence. "Jabber for Everyone" for pre-9.0(1) is described in a separate document, Jabber for Everyone Quick Start Guide, Release 7.x, 8.x.
"Jabber for Everyone" is a new offer which is being made available to Cisco customers from mid-year 2012 onwards. The offer makes Cisco Jabber presence and instant messaging (IM) available at zero cost for an end-user license to all employees of Cisco customers who have deployed Cisco Unified Communications Manager for all or even part of their organization.
The "Jabber for Everyone" offer provides the complete flexibility of Jabber's Bring Your Own Device (BYOD) capabilities for presence and IM. The full range of Cisco Jabber clients deployable on Windows, MAC, iPad, iPhone, BlackBerry, and Android1 are supported. Customers can also build and deploy presence and IM-enabled applications using the Jabber Web Software Development Kit (SDK).
As part of the offer, employees who are existing Cisco IP Telephony users can leverage Cisco Jabber clients to control their IP desk phone to initiate and manage calls. In addition, employees who are existing Cisco Unity Connection users can leverage Cisco Jabber clients for visual voicemail. Customers who are fully licensed for Cisco Collaboration can easily expand beyond the "Jabber for Everyone" IM and Presence offer to leverage Jabber's complete Unified Communications capabilities, including WebEx Meetings, and standards-based voice and HD video (using Cisco's Precision Video Engine PVE technology) across desktop and mobile devices.
The "Jabber for Everyone" offer enables a broad range of Cisco Jabber features as follows:
You must configure Core IM and Presence as the first step to utilize basic features of IM and presence and as a prerequisite to further enable Rich UC Presence, any of the Advanced IM, Desk Phone Control or Visual Voicemail features, if you wish to do so. You can flexibly select which features of Rich UC Presence and Advanced IM you wish to enable. In general, these optional features do not have to be configured or enabled in any particular sequence.
The following matrix lists the features that the "Jabber for Everyone" offer supports for each client.
Feature | Jabber for Windows | Jabber for Mac | Jabber IM for Android | Jabber IM for BlackBerry | Jabber IM for iPhone | Jabber for iPad | Jabber Web SDK |
---|---|---|---|---|---|---|---|
Core IM and Presence Features | |||||||
Presence ("Available," "Away," "Do not Disturb," "Offline") |
X | X | X | X | X | X | X |
Instant messaging | X | X | X | X | X | X | X |
Multi-device (support for simultaneous login to multiple Cisco Jabber devices) | X | X | X | X | X | X | X |
Group chat | X | X | X1 | X1 | X1 | X1 | X |
File transfer | X | X | |||||
Emoticons | X | X | X | X | X | X | X |
Contact search and retrieval including predictive search | X | X | X | X | X | X | |
Microsoft Office Integration, Office 2007, 20102 | X | ||||||
Offline messages | X | X | X | X | X | X | X |
Client history | X | X | |||||
Localization | X | X | X | X | X | X | X |
Advanced IM Features | |||||||
Interdomain federation6 with Microsoft (OCS, Lync) | X | X | X | X | X | X | X |
Interdomain federation with IBM Sametime | X | X | X | X | X | X | X |
Interdomain federation with XMPP-enabled Enterprises (Cisco, WebEx, multiple third parties) | X | X | X | X | X | X | X |
Interdomain federation with Google | X | X | X | X | X | X | X |
Partitioned intradomain federation7 with Microsoft (OCS, Lync) | X | X | X | X | X | X | X |
Start/join WebEx meetings | X | X4 | X4 | X5 | X5 | X | |
Visual Voicemail (Cisco Unity Connection customers) | X | X | |||||
Rich UC Presence Features | |||||||
Cisco Telephony Presence Integration ("On a call") | X | X | X | X | X | X | X |
"In a meeting" status via Exchange calendar integration | X | X | X3 | X3 | X3 | X3 | X |
Desk Phone Control (for Cisco Phones) | |||||||
Desktop Phone Control | X | X | |||||
Visual Voicemail | |||||||
Visual Voicemail (Cisco Unity Connection customers) | X | X | |||||
1 Participate only 2 Presence light-up and Click to IM 3 With local calendar, not Microsoft Exchange 4 Join cross-launch WebEx app 5 Cross-launch WebEx app 6 Interdomain federation enables IM and Presence client users in one enterprise domain to exchange presence information and IM with users in foreign domains. 7 Partitioned intradomain federation enables IM and Presence client users and Microsoft Office Communicator users within the same enterprise domain to exchange presence information and IM. |
The following features are not included in the "Jabber for Everyone" offer:
"Jabber for Everyone" is an IM and Presence solution that consists of the following components:
"Jabber for Everyone" comprises the following server components:
"Jabber for Everyone" supports the following Cisco Jabber clients, as release available:
You can find installation, configuration, and administration information for Cisco Unified Communications Manager, IM and Presence Service, and Cisco Jabber clients at the following links: