Documentation Guide for Cisco Unified Communications Manager, Release 10.0(1)
Maintenance and operation guides
Downloads: This chapterpdf (PDF - 1.09MB) The complete bookPDF (PDF - 2.04MB) | The complete bookePub (ePub - 165.0KB) | Feedback

Contents

Maintenance and operation guides

Changing the IP Address and Hostname for Cisco Unified Communications Manager and IM and Presence Service

This document provides the steps to change the IP address and hostname on Cisco Unified Communications Manager and the IM and Presence Service.

The document is found here: http:/​/​www.cisco.com/​en/​US/​products/​sw/​voicesw/​ps556/​prod_​maintenance_​guides_​list.html.

Cisco Prime Collaboration Deployment Administration Guide

This document describes how to use Cisco Prime Collaboration Deployment to perform the following functions:

  • Migrate existing Unified Communication server clusters to new clusters
  • Perform operations on existing clusters (upgrades, switch versions, and restarts)
  • Change IP addresses or hostnames in a cluster
  • Fresh installs of new Release 10.0 Unified Communication cluster

The document is found here: http:/​/​www.cisco.com/​en/​US/​products/​sw/​voicesw/​ps556/​prod_​maintenance_​guides_​list.html.

Cisco Unified Communications Manager Assistant User Guide for Cisco Unified Communications Manager

This document describes how to use the Cisco Unified Communications Manager Assistant (Manager Assistant). This document is written for the managers and assistants who use Manager Assistant.

Cisco Unified Communications Manager Bulk Administration Guide

This document provides step-by-step instructions for adding, updating, or deleting large numbers of users, devices, and ports on specific devices.

The document is found here: http:/​/​www.cisco.com/​en/​US/​products/​sw/​voicesw/​ps556/​prod_​maintenance_​guides_​list.html.

Cisco Unified Communications Manager Call Detail Records Administration Guide

This document describes how to configure call detail records (CDRs) and call management records (CMRs) and provides examples of these records.

The document is found here: http:/​/​www.cisco.com/​en/​US/​products/​sw/​voicesw/​ps556/​prod_​maintenance_​guides_​list.html.

Cisco Unified Communications Operating System Administration Guide

This document provides information about using the Cisco Unified Communications Platform graphical user interface to perform many common system- and network-related tasks for Cisco Unified Communications Manager and the IM and Presence Service.

The document is found here: http:/​/​www.cisco.com/​en/​US/​products/​sw/​voicesw/​ps556/​prod_​maintenance_​guides_​list.html.

Cisco Unified Personal Communicator Administration on IM and Presence Service

This document provides the necessary information for administering Cisco Unified Personal Communicator on Cisco Unified Communications Manager IM and Presence Service.

The document is found here: http:/​/​www.cisco.com/​en/​US/​products/​sw/​voicesw/​ps556/​prod_​maintenance_​guides_​list.html.

Cisco Unified Real Time Monitoring Tool Administration Guide

This document provides descriptions and step-by-step instructions for installing and using the Real Time Monitoring Tool on Cisco Unified Communications Manager and the IM and Presence Service.

The document is found here: http:/​/​www.cisco.com/​en/​US/​products/​sw/​voicesw/​ps556/​prod_​maintenance_​guides_​list.html.

Cisco Unified Serviceability Administration Guide

This document provides descriptions and procedures for configuring alarms, traces, and SNMP through Cisco Unified Serviceability on Cisco Unified Communications Manager and the IM and Presence Service. The document also describes how to activate, start, and stop feature and network services.

The document is found here: http:/​/​www.cisco.com/​en/​US/​products/​sw/​voicesw/​ps556/​prod_​maintenance_​guides_​list.html.

Cisco Unified Reporting Administration Guide

This guide provides an overview of the Cisco Unified Reporting web application on Cisco Unified Communications Manager and Cisco Unified Communications Manager IM and Presence Service. The guide describes how to use the application and provides procedures for completing various reporting tasks.

The document is found here: http:/​/​www.cisco.com/​en/​US/​products/​sw/​voicesw/​ps556/​prod_​maintenance_​guides_​list.html.

Command Line Interface Reference Guide for Cisco Unified Communications Solutions

This document describes the Command Line Interface (CLI) commands that are available for Cisco Unified Communications Solutions

The document is found here: http:/​/​www.cisco.com/​en/​US/​products/​sw/​voicesw/​ps556/​prod_​maintenance_​guides_​list.html.

TCP and UDP Port Usage Guide for Cisco Unified Communications Manager

This document provides a list of the TCP and UDP ports that Cisco Unified Communications Manager and IM and Presence Service on Cisco Unified Communications Manager use for intracluster connections and for communications with external applications or devices. It provides important information for the configuration of firewalls, Access Control Lists (ACLs), and quality of service (QoS) on a network when an IP communications solution is implemented.

The document is found here: http:/​/​www.cisco.com/​en/​US/​products/​sw/​voicesw/​ps556/​prod_​maintenance_​guides_​list.html.

Cisco Unified Communications Manager System Guide

This document provides descriptions of Cisco Unified Communications Manager and its components, configuration checklists, and links to associated Cisco Unified Communications Manager Administration Guide and Cisco Unified Communications Manager Features and Services Guide procedures.

The document is found here: http:/​/​www.cisco.com/​en/​US/​products/​sw/​voicesw/​ps556/​prod_​maintenance_​guides_​list.html.

Cisco Unified Communications Manager Managed Services Guide

This document provides information on how to monitor and maintain service provider networks. It includes monitoring the health of the system; SNMP traps and syslog messages; MIBs; Cisco Unified Serviceability alerts and alarms; CiscoLog messages; and Cisco Unified Real-Time Monitoring Tool tracing, perfmons, and alerts. A chapter discusses release-by-release additions and changes to Cisco Unified Communications Manager and its components, beginning with Release 6.0(x).

The document is found here: http:/​/​www.cisco.com/​en/​US/​products/​sw/​voicesw/​ps556/​prod_​maintenance_​guides_​list.html.

Cisco Unified Communications Manager Features and Services Guide

This document provides key concepts, terminology, and descriptive information about features and high-level administrative tasks that involve Cisco Unified Communications Manager.

The document is found here: http:/​/​www.cisco.com/​en/​US/​products/​sw/​voicesw/​ps556/​prod_​maintenance_​guides_​list.html.

Cisco Unified Communications Manager Security Guide

This document provides step-by-step instructions on how to configure authentication and encryption for Cisco Unified Communications Manager, Cisco Unified IP Phones, Cisco Unified Survivable Remote Site Telephony (Unified SRST) references, Media Gateway Control Protocol (MGCP) gateways, and Cisco Unity and Cisco Unity Connection voice-messaging ports. It also covers authorization for SIP trunk messages.

The document is found here: http:/​/​www.cisco.com/​en/​US/​products/​sw/​voicesw/​ps556/​prod_​maintenance_​guides_​list.html.

Cisco Unified Communications Manager Dialed Number Analyzer Guide

This document provides information on using Cisco Unified Communications Manager Dialed Number Analyzer to test and diagnose a deployed Cisco Unified Communications Manager dial plan configuration, analyze the test results, and use the results to tune the dial plan.

The document is found here: http:/​/​www.cisco.com/​en/​US/​products/​sw/​voicesw/​ps556/​prod_​maintenance_​guides_​list.html.

Disaster Recovery System Administration Guide for Cisco Unified Communications Manager

This document provides an overview of the Disaster Recovery System on Cisco Unified Communications Manager and IM and Presence Service. It provides procedures for performing various backup-related tasks and restore-related tasks.

The document is found here: http:/​/​www.cisco.com/​en/​US/​products/​sw/​voicesw/​ps556/​prod_​maintenance_​guides_​list.html.

Cisco Unified Communications Manager Administration Guide

This document provides step-by-step instructions for configuring, maintaining, and administering Cisco Unified Communications Manager.

The document is found here: http:/​/​www.cisco.com/​en/​US/​products/​sw/​voicesw/​ps556/​prod_​maintenance_​guides_​list.html.

Cisco Unified Communications Manager Dial Plan Deployment Guide

This document provides instructions to deploy Cisco Unified Communications Manager Dial Plans. This guide applies to all releases of Cisco Unified Communications Manager.

The document is found here: http:/​/​www.cisco.com/​en/​US/​products/​sw/​voicesw/​ps556/​prod_​maintenance_​guides_​list.html.

Cisco Unified Communications Manager CDR Analysis and Reporting Administration Guide

This document describes how to configure and use Cisco Unified Communications Manager CDR Analysis and Reporting (CAR), a tool that is used to create user, system, device, and billing reports.

The document is found here: http:/​/​www.cisco.com/​en/​US/​products/​sw/​voicesw/​ps556/​prod_​maintenance_​guides_​list.html.

SAML SSO Deployment Guide for Cisco Unified Communication Applications

This document provides key concepts, terminology, and high-level information that system administrators need to configure and enable the SAML-based SSO solution across a defined set of Cisco collaboration applications. This document describes the basic work flow of SAML SSO as well as the various applications and supported Identity Providers (IdPs) that support the SAML-based SSO solution. This document provides links to product documentation for configuration of specific collaboration applications

The document is found here: http:/​/​preview.cisco.com/​en/​US/​products/​sw/​voicesw/​ps556/​prod_​maintenance_​guides_​list.html.