Cisco CallManager Dialed Number Analyzer Guide, Software Release 3.1
Accessing Dialed Number Analyzer
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Accessing Dialed Number Analyzer

Table Of Contents

Accessing Dialed Number Analyzer

Logging On

Starting Dialed Number Analyzer Service

Starting the Service from Dialed Number Analyzer

Stopping and Logging Out of Dialed Number Analyzer


Accessing Dialed Number Analyzer


When Dialed Number Analyzer is installed, it installs as a service called Cisco Dialed Number Analyzer. This chapter describes how to start and stop the service and how to log in to Dialed Number Analyzer.

Use the following topics to access Dialed Number Analyzer and control the service:

Logging On

Starting Dialed Number Analyzer Service

Stopping and Logging Out of Dialed Number Analyzer

Logging On

You can start and log in to Dialed Number Analyzer from the server on which it is installed or from a remote PC by using a web browser (Internet Explorer 6.0 or later versions).


Note Dialed Number Analyzer does not support Netscape Navigator.


This section describes the procedure to log in to Dialed Number Analyzer from the server on which it was installed.

Procedure


Step 1 Choose Start > Programs > Cisco Dialed Number Analyzer > Cisco Dialed Number Analyzer.

The Enter Network Password dialog displays.

Step 2 In the User Name field, enter a valid user ID.

Use administrator as the user ID.

Step 3 In the Password field, enter the password that corresponds to the administrator log in ID for that machine.

Step 4 Click OK.

Step 5 You are now logged in to Dialed Number Analyzer.


This section describes the procedure to log in to Dialed Number Analyzer from a remote PC.

Procedure


Step 1 Access Dialed Number Analyzer by using the following URL:

https://<cmaddress>/dna/main.asp

where <cmaddress> specifies the node name or IP address on which Dialed Number Analyzer is installed.

The Enter Network Password dialog displays.

Step 2 In the User Name field, enter a valid user ID.

Use administrator as the user ID.

Step 3 In the Password field, enter the password that corresponds to the administrator log in ID for that machine.

Step 4 Click OK.

Step 5 You are now logged in to Dialed Number Analyzer.


Related Topics

Starting Dialed Number Analyzer Service

Stopping and Logging Out of Dialed Number Analyzer

Starting Dialed Number Analyzer Service

After Dialed Number Analyzer installs as a service, it starts automatically. You can confirm that the service is started by checking the tool's status. To check the status, go to Start > Settings > Control Panel > Administrative Tools > Services and check the status of the service. It must display as Started.

You can start and stop the service from Dialed Number Analyzer. This section describes the procedure to start the Dialed Number Analyzer service from the tool.

Starting the Service from Dialed Number Analyzer

You can start the Dialed Number Analyzer service from within the tool, after you have accessed it by using the appropriate URL. Use the following procedure to start the service.

Procedure


Step 1 Access Dialed Number Analyzer by using the following URL:

https://<cm-machine>/dna/main.asp

where <cm-machine> specifies the IP address or name of the Cisco CallManager server on which Dialed Number Analyzer is installed.

Step 2 Choose Service > Control Center.

The Control Center window displays. Dialed Number Analyzer displays under the Service Name-NT Service column.


Note If the Services dialog has already been used to start the service, the status will display as Started.


Step 3 In the corresponding Action column, click Start.

Step 4 The service starts and the Status column displays the status as Started.



Note Every time the service is started, Dialed Number Analyzer is synchronized with Cisco CallManager database.



Caution The Dialed Number Analyzer service runs in low priority after it is started. Changing the priority to Normal or above Normal may affect Cisco CallManager performance. Although the service runs on low priority, Cisco recommends that you do not start the service during peak-hour usage of Cisco CallManager.

Related Topics

Logging On

Stopping and Logging Out of Dialed Number Analyzer

Stopping and Logging Out of Dialed Number Analyzer

You can stop the Dialed Number Analyzer service when you do not require it. This section describes the procedures to stop the Dialed Number Analyzer service and log out of the tool.

Procedure


Step 1 In Dialed Number Analyzer, choose Service > Control Center.

The Control Center window displays. Dialed Number Analyzer displays under the Service Name-NT Service column. The Status displays as Started.

Step 2 In the corresponding Action column, click Stop.

The service stops and the Status column displays the status as Stopped.


To exit from Dialed Number Analyzer, after the service is stopped, close the browser window.

Related Topics

Logging On

Starting Dialed Number Analyzer Service