The Ping Utility window enables you to ping another node in
To ping another system, follow this procedure:
Cisco Unified Communications Operating System Administration window, navigate to
Services > Ping.
The Ping Remote window displays.
Enter the IP address or network name for the system that you want
Enter the ping interval in seconds.
Enter the packet size.
Enter the ping count, the number of times that you want to ping
When you specify multiple pings, the ping command does not
display the ping date and time in real time. Be aware that the Ping command
displays the data after the number of pings that you specified completes.
Choose whether you want to validate IPsec.
The Ping Remote window displays the ping statistics.
Set Up Remote
Remote Access Configuration window, you can set up a remote account that Cisco
support personnel can use to access the system for a specified time.
support process works like this:
sets up a remote support account. This account includes a time limit on how
long Cisco personnel can access it. This time limit can be configured to
When the remote
support account is set up, a pass phrase gets generated.
calls Cisco support and provides the remote support account name and pass
enters the pass phrase into a decoder program that generates a password from
the pass phrase.
logs into the remote support account on the customer system by using the
When the account
time limit expires, Cisco support can no longer access the remote support
To set up
remote support, follow this procedure:
Cisco Unified Communications
Operating System Administration window, navigate to
Services > Remote
Access Configuration window displays.
Enter an account
name for the remote account in the
The account name
must comprise at least six-characters that are all lowercase, alphabetic
account duration, in days, in the
account duration specifies 30 days.
Support Status window displays. For descriptions of fields on the Remote
Support Status window, see the following table.
Table 1 Remote
Support Status Fields and Descriptions
Indicates the version of the decoder in use.
Displays the name of the remote support account.
Displays the date and time when access to the remote account
Displays the generated pass phrase.
To access the
system by using the generated pass phrase, contact your Cisco personnel.
To delete the
remote access support account, click the