Compatibility Information for Cisco Unified Communications Manager Release 10.x
Compatibility Information for IM and Presence Service on Cisco Unified Communications Manager
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Compatibility Information for IM and Presence Service on Cisco Unified Communications Manager

Compatibility Information for IM and Presence Service on Cisco Unified Communications Manager

Hardware Compatibility

In Release 10.0(1) and later, Cisco supports only virtualized deployments of IM and Presence Service on Cisco Unified Computing System servers, or on a Cisco-approved third-party server configuration. In Release 10.0(1) and later, Cisco does not support deployments of IM and Presence Service on Cisco Media Convergence Server servers

For more information about the deployment of IM and Presence Service in a virtualized environment, see http:/​/​docwiki.cisco.com/​wiki/​Unified_​Communications_​in_​a_​Virtualized_​Environment.

The following table shows the VMware that IM and Presence Service supports for Release 10.x.

Table 1 IM and Presence Service Hardware Support
VMWare Servers

Size

(Expected deployment size as defined by the Hardware Product team. For capacity details, see hardware specifications.)

UCS B440 M2 TRC#1 XXL
UCS C260 M2 TRC#1 XL
UCS B230 M2 TRC#1 XL
UCS C240 M3S (SFF) TRC#1 L
UCS B200 M3 TRC#1 L
UCS C220 M3S (SFF) TRC#1 M
UCS C220 M3S (SFF) TRC#3 S+
UCS C220 M3S (SFF) TRC#2 S
VMware on IBM/HP server As specified for VMware support for Cisco Unified Communications.

Software Compatibility

The following table shows the supported integrations with various software.

Table 2 Software Compatibility for IM and Presence Service 10.x

Software

Version

Cisco Unified Communications Manager

IM and Presence Service and Cisco Unified Communications Manager software versions must match. For example, IM and Presence Service Release 10.5(2) is supported only with Cisco Unified Communications Manager Release 10.5(2). Similarly, IM and Presence Service Release 10.0(1) is supported only with Cisco Unified Communications Manager Release 10.0(1), and so on.

Cisco Jabber1

Cisco Jabber for Windows

Cisco Jabber for Mac

Cisco Jabber IM for BlackBerry

Cisco Jabber IM for iPhone

Cisco Jabber IM for Android

Cisco Jabber for iPad

Cisco Jabber Web SDK

Cisco Expressway

Cisco Expressway Release 8.1 or greater

Cisco Agent Desktop

With Cisco Unified Contact Center Enterprise (Unified CCE):
  • For IM and Presence Service 10.0(1): Cisco Agent Desktop 10.0(1) and 10.0(1a)

  • For IM and Presence Service 10.5(x): Cisco Agent Desktop 10.0(1a)

With Cisco Unified Contact Center Express (Unified CCX):
  • Cisco Agent Desktop 9.0(2)SU2, 10.0(1), 10.5(1), 10.6(1)

Microsoft Remote Call Control (RCC)

OCS 2007 R2

Lync 2010

Lync 2013

Microsoft Exchange Calendaring

Exchange 20032 (NTLMv1 only)

Exchange 2007 (NTLMv1 only)

Exchange 2010 (NTLMv1 only)

Exchange 2013 (NTLMv1 only)

External Database Servers (Persistent Group Chat, IM Compliance, Managed File Transfer)

Oracle database, versions 9i, 10g, or 11g

PostgreSQL database, versions 8.3.x through 9.1.1

Compliance Servers

Cisco supports third-party compliance servers. For more information, contact your Cisco Representative.

Cisco AJAX XMPP Libraries (CAXL)

CAXL 2.0.1, 2.1.1, 8.5, 8.6

See the Cisco Developer Network at http:/​/​developer.cisco.com for details around CAXL interfaces.
1 For version compatibility for all Cisco Jabber clients, see the appropriate Cisco Jabber client documentation.
2 IM and Presence Service Release 10.0(1) only.

Supported Integrations

Interdomain Federation

The following table shows the interdomain federations that are supported in IM and Presence Service Release 10.x.


Note


If you have Cisco Expressway deployed, you should configure XMPP federation on Cisco Expressway and not on IM and Presence Service.


Table 3 Interdomain Federation Support

Federated Enterprise

IM and Presence Service Release 10.x

Protocol

TCP/TLS

Cisco Unified Presence 7.x

No1

Cisco Unified Presence 8.0

No1

Cisco Unified Presence 8.5

No1

Cisco Unified Presence 8.6

Yes

XMPP

TCP and TLS

IM and Presence Service 9.0(1)

Yes

XMPP

TCP and TLS

IM and Presence Service 9.1(1)

Yes

XMPP

TCP and TLS

IM and Presence Service 10.0(1)

Yes

XMPP

TCP and TLS

IM and Presence Service 10.5(1)

Yes

XMPP

TCP and TLS

IM and Presence Service 10.5(2)

Yes

XMPP

TCP and TLS

Webex Messenger 7.x

Yes

XMPP

TCP and TLS

Jabber XCP (XMPP federation)

Yes

XMPP

TCP and TLS

IBM Sametime 8.2

Yes

XMPP

TCP and TLS

IBM Sametime 8.5

Yes

XMPP

TCP and TLS

GoogleTalk2

Yes

XMPP

TCP

Microsoft LCS 2005

No

Microsoft OCS 2007

Yes

SIP3

TLS

Microsoft OCS 2007 R2

Yes

SIP3

TLS

Microsoft Lync 2010

Yes

SIP3

TLS

Microsoft Lync 2013

Yes

SIP3

TLS

AOL4

Yes

SIP

TLS

1 Not supported due to End of Software maintenance. See End-of-Life and End-of-Safe Notices

2 Be aware that Google are planning to discontinue support for XMPP federation. Refer to Google for more information.

3 Only SIP federation to Microsoft clients is supported.

4 Validated against AIM client version 7.5.11.9.

Support for Cisco Adaptive Security Appliance (ASA)

IM and Presence Service Release 10.x supports Cisco ASA Version 9.0.4-1.

Support for Group Chat

The XMPP protocol supports group chat over federation, assuming that the federated enterprise also supports group chat.

Intradomain Federation

The following table shows the intradomain federations that are supported in IM and Presence Service Release 10.x.

Table 4 Intradomain Federation Support

Federated Enterprise

IM and Presence Service Release 10.x

Protocol

TCP/TLS

Microsoft LCS 2005

No

SIP

TCP or TLS

Microsoft OCS 2007

No

SIP

TCP or TLS

Microsoft OCS 2007 R2

Yes

SIP

TCP or TLS

Microsoft Lync 2010

Yes

SIP

TLS only

Microsoft Lync 2013

Yes

SIP

TLS only

Interclustering

The following table shows the intercluster configurations that are supported in IM and Presence Service Release 10.x.


Note


These intercluster configurations also support interdomain and intradomain federation.


Table 5 Intradomain Federation Support

Intercluster with

IM and Presence Service Release 10.x

Cisco Unified Presence 8.6

Yes

IM and Presence Service 9.0(1)

Yes

IM and Presence Service 9.1(1)

Yes

IM and Presence Service 10.0(1)

Yes

IM and Presence Service 10.5(1)

Yes

IM and Presence Service 10.5(2)

Yes

Supported Interfaces

The following interfaces are supported with this release of IM and Presence Service:

  • SIP/SIMPLE
  • REST
  • SOAP
  • XMPP
  • Cisco AJAX XMPP Library (CAXL)