Command Line Interface Guide for Cisco Unified Communications Solutions, Release 9.1(1)
Utils Commands
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Utils Commands

Contents

Utils Commands

utils auditd

This command starts, stops, and provides the status of the system auditing service.

utils auditd { enable | disable | status }

Syntax Description

Parameters Description
enable

Enables the collection of audit logs. When enabled, the system monitors and records user actions as well as Linux events such as the creation and removal of users, as well as the editing and deleting of files .

disable

Disables the collection of audit logs.

status

Displays the status of audit log collection. Cisco recommends that you retrieve the audit log by using the Real-Time Monitoring Tool, but you can also retrieve it by using the CLI.

Command Modes

Administrator (admin:)

Usage Guidelines

After the service has been enabled, it monitors and logs activity on the system. Be aware that the system auditing service logs a lot of information. Care must be taken not to overfill the disk.

Requirements

Command privilege level: 1

Allowed during upgrade: Yes

Applies to: Unified Communications Manager, IM and Presence service on Unified Communications Manager, and Cisco Unity Connection.

utils core*

utils core analyze

This command generates a backtrace for a core file, a thread list, and the current value of all CPU registers.

utils core { active | inactive } analyze [core_filename]

Syntax Description

Parameters Description
active

Specifies an active version

inactive

Specifies an inactive version

core_filename

Specifies the name of the core file from which to generate the stack trace.

Command Modes

Administrator (admin:)

Usage Guidelines

This command creates a file of the same name as the core file, with a .txt extension, in the same directory as the core file. After you execute this command on a core file created by cimserver, an unexpected message displays. This message is a known limitation of the command.

Requirements

Command privilege level: 1

Allowed during upgrade: Yes

Applies to: Unified Communications Manager, IM and Presence service on Unified Communications Manager, and Cisco Unity Connection.

utils core list

This command displays all active or inactive core files.

utils core { active | inactive } list

Command Modes

Administrator (admin:)

Requirements

Command privilege level: 1

Allowed during upgrade: Yes

Applies to: Unified Communications Manager, IM and Presence service on Unified Communications Manager, and Cisco Unity Connection.

utils create report

This command creates reports about the server in the platform/log directory.

utils create report { csa | hardware | platform | security }

Syntax Description

Parameters Description
csa

Collects all the files required for the Cisco Security Agent (CSA) diagnostics and assembles them into a single CSA diagnostics file. You can retrieve this file using the file get command.

hardware

Creates a system report that contains disk array, remote console, diagnostic, and environmental data.

platform

Collects the platform configuration files into a TAR file.

security

Collects the diagnostic reports and creates a TAR file that you can download for troubleshooting purposes. You can retrieve this file with the file get command.

Command Modes

Administrator (admin:)

Usage Guidelines

You are prompted to continue after you enter the command.

After you create a report, use the command file get activelog platform/log/filename command, to get the report. where filename specifies the report filename that displays after the command completes.

Requirements

Command privilege level: 1

Allowed during upgrade: No

Applies to: Unified Communications Manager, IM and Presence service on Unified Communications Manager, and Cisco Unity Connection.

utils cuc*

utils cuc activate CUSRSV

This command converts the standalone Cisco Unity Connection server to Cisco Unity Connection SRSV server.

utils cuc activate CUSRSV

Command Modes

Administrator (admin:)

Requirements

Command privilege level: 1

Allowed during upgrade: No

Applies to: Cisco Unity Connection

utils cuc cluster activate

This command activates this server in a Cisco Unity Connection cluster.

utils cuc cluster activate

Command Modes

Administrator (admin:)

Requirements

Command privilege level: 1

Allowed during upgrade: Yes

Applies to: Cisco Unity Connection

utils cuc cluster deactivate

This command deactivates this server in a Cisco Unity Connection cluster.

utils cuc cluster deactivate

Command Modes

Administrator (admin:)

Requirements

Command privilege level: 1

Allowed during upgrade: Yes

Applies to: Cisco Unity Connection

utils cuc cluster makeprimary

This command forces the specified server to take the primary server status in a Cisco Unity Connection cluster.

utils cuc cluster makeprimary

Syntax Description

Parameters Description
server Specifies the name of the server to take the primary server status in a Cisco Unity Connection cluster.

Command Modes

Administrator (admin:)

Requirements

Command privilege level: 1

Allowed during upgrade: Yes

Applies to: Cisco Unity Connection

utils cuc cluster overwritedb

This command overwrites the data on the server with the data on the other server in a Cisco Unity Connection cluster.

utils cuc cluster overwritedb

Command Modes

Administrator (admin:)

Usage Guidelines

This command overwrites the database on the server on which you run this command with the database from the other server in the Connection cluster. Replication restarts after the database is overwritten. This method is used when you restore one server from a backup and must copy the restored data to the other server.

Requirements

Command privilege level: 1

Allowed during upgrade: Yes

Applies to: Cisco Unity Connection

utils cuc cluster renegotiate

This command creates a cluster relationship with the publisher server in a Connection cluster after the server was replaced or the Connection was reinstalled on the publisher server. This command overwrites all data on the publisher server with data from the subscriber server and initializes replication between the servers.

utils cuc cluster renegotiate

Command Modes

Administrator (admin:)

Usage Guidelines

Run this command on the subscriber server in a Connection cluster to set up a trust with a publisher server that has been replaced or on which Connection has been reinstalled.

Requirements

Command privilege level: 1

Allowed during upgrade: Yes

Applies to: Cisco Unity Connection

utils cuc create report

This command collects data that is helpful to technical support staff for troubleshooting the system. Data collected includes version information, cluster status, service information, database information, trace files, log files, disk information, memory information, and restart information.

utils cuc create report

Command Modes

Administrator (admin:)

Usage Guidelines

After the command completes, detailed information gets saved in a .zip file, and the location of the zip file displays. Use the file get command to move the file to a computer on which you can uncompress the file and view the contents.

Requirements

Command privilege level: 1

Allowed during upgrade: Yes

Applies to: Cisco Unity Connection only

Example

admin: utils cuc create report
Getting unity connection version. Please wait...Done
Getting cluster status. Please wait...Done
Getting service information. Please wait...Done
Getting installed locales. Please wait...Done
Getting database schema version. Please wait...Done
Getting database integrity. Please wait...Done
Getting database diagnostic log. Please wait...Done
Getting database message log. Please wait...Done
Getting trace files. Please wait...Done
Getting log files. Please wait...Done
Getting platform status. Please wait...Done
Compressing 75 files. Please wait...Done
Output is in file: cuc/cli/systeminfo_080318-140843.zip
To free disk space, delete the file after copying it to another computer 

utils cuc networking clear_replication

This command stops all Digital Networking replication activities on the server.

utils cuc networking clear_replication

Command Modes

Administrator (admin:)

Usage Guidelines

This command stops the Connection Digital Networking Replication Agent and Connection SMTP service, deletes the drop, queue, and pickup replication folders, clears the status of in-progress directory pushes to or pulls from this server, and restarts the Connection Digital Networking Replication Agent and Connection SMTP service. Depending on the size of the replication folders, this operation may take several minutes.

Requirements

Command privilege level: 1

Allowed during upgrade: No

Applies to: Cisco Unity Connection

utils cuc networking dscp

This command causes Connection either to start or to stop including a DSCP value of 18 in packets sent between the Connection servers in a cluster, so a router configured to prioritize packets based on their DSCP value can prioritize Connection data and voice messages.

utils cuc networking dscp { on | off }

Syntax Description

Parameters Description
on

Causes Connection to start including a DSCP value of 18 packets sent over the network.

off

Causes to stop including a DSCP value of 18 in packets sent over the network. 18 is the default value.

Command Modes

Administrator (admin:)

Usage Guidelines

This command makes the DSCP value available in the packets being passed between the Connection servers in a  cluster. For the information to be used, you must configure the router. The command lets you control whether a DSCP value is included in outgoing packets, but you can not change the value.

Requirements

Command privilege level: 1

Allowed during upgrade: Yes

Applies to: Cisco Unity Connection only

utils cuc reset password

This command resets the password for a specified user account. If Connection locked the account because of too many failed sign-in attempts, this command also unlocks the account.

utils cuc reset password

Command Modes

Administrator (admin:)

Requirements

Command privilege level: 1

Allowed during upgrade: Yes

Applies to: Cisco Unity Connection only

Example

admin: utils cuc reset password jdoe
Enter password:
Re-enter password:
jdoe
07/29/2008 12:41:14.704 : Update SUCCESSED

utils dbreplication*

utils dbreplication clusterreset

This command resets replication on an entire cluster.

utils dbreplication clusterreset

Command Modes

Administrator (admin:)

Usage Guidelines


Note


Before you run this command, run the command utils dbreplication stop first on all subscribers servers and then on the publisher server.

You can use this command to debug database replication. However, you should only use it if you have already tried utils dbreplication reset all, and it failed to restart replication on the cluster. This command tears down and rebuilds replication for the entire cluster. After you use this command, you must restart each subscriber server. After all subscriber servers have been restarted, you must go to the publisher server and issue the CLI command utils dbreplication reset all.

Requirements

Command privilege level: 0

Allowed during upgrade: No

Applies to: Unified Communications Manager, IM and Presence service on Unified Communications Manager, Cisco Unity Connection

utils dbreplication dropadmindb

This command drops the Informix syscdr database on any server in the cluster.

utils dbreplication dropadmindb

Command Modes

Administrator (admin:)

Usage Guidelines

You should run this command only if database replication reset or cluster reset fails and replication cannot be restarted.

Requirements

Command privilege level: 0

Allowed during upgrade: No

Applies to: Unified Communications Manager, IM and Presence service on Unified Communications Manager, Cisco Unity Connection

utils dbreplication forcedatasyncsub

This command forces a subscriber server to have its data restored from data on the publisher server.

nodename [offloadpub] [timeoutvalue]

Syntax Description

Parameters Description
nodename

Specifies a particular subscriber server to have its data restored from data on the publisher server. Enter all to restore data on all subscriber servers.

offloadpub

Minimizes the usage of the publisher server during the forcedatasyncsub process.

Note   

Adding this option increases the time taken for forcedatasyncsub to finish

timeoutvalue

Specifies the recovery timeout value for each node in minutes (should be greater than the default timeout).

Default: 40 minutes.

Command Modes

Administrator (admin:)

Usage Guidelines

Use this command only after you have run the utils dbreplication repair command several times, but the utils dbreplication status command still shows non-dynamic tables that are not in sync


Note


Do not run this command if only dynamic tables are out of sync; dynamic tables can be out of sync during normal system operation.

You can only run this command from the publisher server. Enter all to force sync on all subscriber servers in the cluster. If only one subscriber server is out of sync, use the nodename parameter.


Note


This command erases all existing data on the subscriber server and replaces it with the database from the publisher server. This erasure makes it impossible to determine the root cause for the subscriber server tables going out of sync.

Requirements

Command privilege level: 0

Allowed during upgrade: No

Applies to: Unified Communications Manager, IM and Presence service on Unified Communications Manager, Cisco Unity Connection

utils dbreplication quickaudit

This command runs a quick database check on selected content on dynamic tables.

utils dbreplication quickaudit { nodename | all }

Syntax Description

Parameters Description
nodename

Specifies the node on which the quick audit should be run.

all

Causes the audit to be run on all nodes

Command Modes

Administrator (admin:)

Requirements

Command privilege level: 0

Allowed during upgrade: No

Applies to: Unified Communications Manager, IM and Presence service on Unified Communications Manager, Cisco Unity Connection

utils dbreplication repair

This command repairs database replication.

utils dbreplication repair { nodename | all }

Syntax Description

Parameters Description
nodename

Specifies a particular subscriber server for data repair.

all

Causes data repair to take place on all subscriber servers.

Command Modes

Administrator (admin:)

Usage Guidelines

If the command utils dbreplication status shows that servers are connected but one or more tables have data that is out of sync, the utils dbreplication repair repairs the data on the subscriber servers so that the data is in sync with the data on the publisher server.

Specify all to repair all nodes in the cluster, or if only one subscriber server is out of sync, specify the nodename parameter.

Requirements

Command privilege level: 0

Allowed during upgrade: Yes

Applies to: Unified Communications Manager, IM and Presence service on Unified Communications Manager, Cisco Unity Connection

utils dbreplication repairreplicate

This command repairs mismatched data between cluster nodes and changes the node data to match the publisher data.

utils dbreplication repairreplicate replicatename [ nodename | all ]

Syntax Description

Parameters Description
replicatename

Specifies the replicate to repair.

nodename

Specifies the node on which to repair replication.

all

Specifies to fix replication on all nodes.

Command Modes

Administrator (admin:)

Usage Guidelines

The parameter nodename may not specify the publisher; any subscriber node name is acceptable.


Note


This command can be executed on the publisher.



Note


This command does not repair replication setup


Requirements

Command privilege level: 0

Allowed during upgrade: Yes

Applies to: Unified Communications Manager, IM and Presence service on Unified Communications Manager, Cisco Unity Connection

utils dbreplication repairtable

This command repairs mismatched data between cluster nodes and changes the node to match the publisher data.

utils dbreplication repairtable tablename [ nodename | all ]

Syntax Description

Parameters Description
tablename

Specifies the table to repair

nodename

Specifies the node on which to repair replication.

all

Specifies to fix replication on all nodes.

Command Modes

Administrator (admin:)

Usage Guidelines


Note


This command does not repair replication setup.


Requirements

Command privilege level: 0

Allowed during upgrade: Yes

Applies to: Unified Communications Manager, IM and Presence service on Unified Communications Manager, Cisco Unity Connection

utils dbreplication reset

This command resets and restarts database replication. You can use this command to rebuild replication when the system has not set up replication properly.

utils dbreplication reset { nodename | all }

Syntax Description

Parameters Description
nodename

Specifies a particular subscriber server to on which to have replication rebuilt.

all

Specifies that all subscriber servers in the cluster have replication rebuilt.

Command Modes

Administrator (admin:)

Usage Guidelines

This command is the best option to use when servers show an RTMT state of 4. If only one subscriber server shows an RTMT state of 4, you may reset that server by specifying the hostname parameter. To reset the entire cluster, use the all parameter.


Tip


Before you run this command, first run the command utils dbreplication stop on all subscriber servers that are reset and then on the publisher server.


Requirements

Command privilege level: 0

Allowed during upgrade: No

Applies to: Unified Communications Manager, IM and Presence service on Unified Communications Manager, Cisco Unity Connection

utils dbreplication runtimestate

This command monitors progress of the database replication process and provides replication state in the cluster.

utils dbreplication runtimestate nodename

Syntax Description

Parameters Description
nodename

Specifies the node to monitor.

Command Modes

Administrator (admin:)

Usage Guidelines

If you provide a node name, the system provides the replication state from the context of the selected node.

Requirements

Command privilege level: 0

Allowed during upgrade: Yes

Applies to: Unified Communications Manager, IM and Presence service on Unified Communications Manager, Cisco Unity Connection

utils dbreplication setprocess

This command improves replication performance of clusters that have nodes separated by WANs with delay (Clustering over WAN configuration).

utils dbreplication setprocess [process]

Syntax Description

Parameters Description
process

The new database replication . Ensure that the value is between 1 and 40.

Default value: 1

Command Modes

Administrator (admin:)

Usage Guidelines


Caution


Setting the PROCESS option to near maximum consumes more system resources.

Changes made to this setting after an upgrade but before the switch-over to the new version will need to be manually re-applied.


Requirements

Command privilege level: 1

Allowed during upgrade: No

utils dbreplication setrepltimeout

This command sets the timeout for database replication on large clusters.

utils dbreplication setrepltimeout timeout

Syntax Description

Parameters Description
timeout

The new database replication timeout, in seconds. Ensure that the value is between 300 and 3600.

Default value: 300 (5 minutes)

Command Modes

Administrator (admin:)

Usage Guidelines

After the first subscriber server requests replication with the publisher server, the system sets this timer. After the timer expires, the first subscriber server, plus all other subscriber servers that requested replication within that time period, begin data replication with the publisher server in a batch. If you have several subscriber servers, batch replication is more efficient than individual server replication. For large clusters, you can use the command to increase the default timeout value, so that more subscriber servers are included in the batch.


Tip


Cisco recommends that you restore this value back to the default of 300 (5 minutes) after you finish upgrading the entire cluster, and the subscriber servers have successfully set up replication.

Note


After you upgrade the publisher server and restart it on the upgraded partition, you should set this timer value before you switch the first subscriber server to the new release. After the first subscriber server requests replication, the publisher server sets the replication timer based on the new value.

Requirements

Command privilege level: 0

Allowed during upgrade: No

Applies to: Unified Communications Manager, IM and Presence service on Unified Communications Manager, Cisco Unity Connection

utils dbreplication status

This command shows the status of database replication and indicates whether the servers in the cluster are connected and the data is in sync.

utils dbreplication status { all | node | replicate }

Syntax Description

Parameters Description
all

Specifies to show the status of all servers.

node

Specifies the node for which to show status.

replicate

Specifies the replicate for which to show status.

Command Modes

Administrator (admin:)

Usage Guidelines


Note


You should run this command only on the first node (publisher server) of a cluster.


Requirements

Command privilege level: 0

Allowed during upgrade: No

Applies to: Unified Communications Manager, IM and Presence service on Unified Communications Manager, Cisco Unity Connection

utils dbreplication stop

This command stops the automatic setup of database replication. Run this command on subscriber and publisher servers before executing the CLI command utils dbreplication reset or utils dbreblication clusterreset. You can run this command on the subscriber servers simultaneously, before you run it on the publisher server.

utils dbreplication stop { nodename | all }

Syntax Description

Parameters Description
nodename

Specifies the name of the node on which to stop the automatic setup of database replication.

all

Stops database replication on all nodes.

Command Modes

Administrator (admin:)

Requirements

Command privilege level: 0

Allowed during upgrade: No

Applies to: Unified Communications Manager, IM and Presence service on Unified Communications Manager, Cisco Unity Connection

utils diagnose

This command enables you to diagnose and attempt to automatically fix system problems.

utils diagnose { fix | list | module | test | version } [module_name]

Syntax Description

Parameters Description
fix

Runs all diagnostic commands and attempts to fix problems.

list

Lists all available diagnostic commands.

module

Runs a single diagnostic command or group of commands and attempts to fix problems

test

Runs all diagnostic commands but does not attempt to fix problems.

version

Displays the diagnostic framework version.

module_name

Specifies the name of a diagnostics module.

Command Modes

Administrator (admin:)

Requirements

Applies to: Unified Communications Manager, IM and Presence service on Unified Communications Manager, and Cisco Unity Connection

utils disaster_recovery*

utils disaster_recovery backup network

Displays information about the backup files that are stored on a remote server.

utils disaster_recovery backup network [featurelist] [path] [servername] [username]

Syntax Description

Parameters Description
featurelist

Specifies a list of features to back up, separated by commas.

path

Represents the location of the backup files on the remote server.

servername

Represents the IP address or hostname of the server where you stored the backup files.

username

Represents the username that is needed to log in to the remote server.

Command Modes

Administrator (admin:)

Usage Guidelines

The system prompts you to enter the password for the account on the remote server.

Requirements

Command privilege level: 1

Allowed during upgrade: Yes

Applies to: Unified Communications Manager, IM and Presence service on Unified Communications Manager, and Cisco Unity Connection

utils disaster_recovery backup tape

Displays information about the backup files that are stored on tape.

utils disaster_recovery backup tape [featurelist] [devicename]

Syntax Description

Parameters Description
featurelist

Specifies a list of features to back up, separated by commas.

devicename

Represents the name of the device (mandatory) to back up.

Command Modes

Administrator (admin:)

Usage Guidelines

The system prompts you to enter the password for the account on the remote server.

Requirements

Command privilege level: 1

Allowed during upgrade: Yes

Applies to: Unified Communications Manager, IM and Presence service on Unified Communications Manager, and Cisco Unity Connection

utils disaster_recovery cancel_backup

This command cancels the ongoing backup.

utils disaster_recovery cancel_backup [confirm]

Command Modes

Administrator (admin:)

Usage Guidelines

After you enter the command, you must confirm that you want to cancel the backup. Enter Y to cancel the backup or any other key to continue the backup.

Requirements

Command privilege level: 1

Allowed during upgrade: Yes

Applies to: Unified Communications Manager, IM and Presence service on Unified Communications Manager, and Cisco Unity Connection

Example

admin: utils disaster_recovery cancel_backup yes
Cancelling backup...
Backup cancelled successfully.

utils disaster_recovery device add network

This command adds the backup network device.

utils disaster_recovery device add network devicename path server_namei/ip_address username [Number_of_backups]

Syntax Description

Parameters Description
devicename

Specifies the name of the backup device to be added (mandatory).

path

Specifies the path to retrieve the backup device (mandatory).

server_name/ip_address

Specifies the hostname or IP address of the server where the backup file is stored (mandatory).

username

Specifies the userid required to connect to the remote machine (mandatory).

Number_of_backups

Specifies the number of backups to store on the Network Directory (default 2). This parameter is optional.

Command Modes

Administrator (admin:)

Requirements

Command privilege level: 1

Allowed during upgrade: Yes

Applies to: Unified Communications Manager, IM and Presence service on Unified Communications Manager, and Cisco Unity Connection

Example

admin: utils disaster_recovery device add network networkDevice /root 10.77.31.116 root 3

utils disaster_recovery device add tape

Displays information about the backup files that are stored on a tape.

utils disaster_recovery device add tape devicenametapeid

Syntax Description

Parameters Description
devicename

Represents the name of the backup device.

tapeid

Specifies the ID of an available tape device.

Command Modes

Administrator (admin:)

Usage Guidelines

This command is disabled for VM deployments.

Requirements

Command privilege level: 1

Allowed during upgrade: Yes

Applies to: Unified Communications Manager, IM and Presence service on Unified Communications Manager, and Cisco Unity Connection

Example

admin: utils disaster_recovery device add tape tapeDevice /dev/nst0

utils disaster_recovery device delete

This command deletes the specified device.

utils disaster_recovery device delete device_name | *

Syntax Description

Parameters Description
device_name

Name of the device to be deleted.

*

Deletes all existing devices except for the ones associated to a schedule.

Command Modes

Administrator (admin:)

Usage Guidelines

Requirements

Command privilege level: 1

Allowed during upgrade: No

Applies to: Unified Communications Manager, IM and Presence service on Unified Communications Manager, and Cisco Unity Connection

utils disaster_recovery device list

Displays the device name, device type, and device path for all the backup devices.

utils disaster_recovery device list

Command Modes

Administrator (admin:)

Requirements

Command privilege level: 1

Allowed during upgrade: Yes

Applies to: Unified Communications Manager, IM and Presence service on Unified Communications Manager, and Cisco Unity Connection

utils disaster_recovery estimate_tar_size

{ | } []

Syntax Description

Parameters Description

Command Modes

Administrator (admin:)

Usage Guidelines

Requirements

Command privilege level:

Allowed during upgrade:

Example

admin: 

utils disaster_recovery history

This command displays the history of previous backups and restores.

utils disaster_recovery history [operation]

Syntax Description

Parameters Description
operation

Specifies backup or restore.

Command Modes

Administrator (admin:)

Requirements

Command privilege level:

Allowed during upgrade:

Applies to: Unified Communications Manager, IM and Presence service on Unified Communications Manager, and Cisco Unity Connection

Example

admin: utils disaster_recovery history backup
Tar Filename: Backup Device: Completed On: Result: Backup Type: Features Backed Up:
2009-10-30-14-53-32.tar TAPE Fri Oct 30 14:55:31 CDT 2009 ERROR MANUAL
2009-12-10-10-30-17.tar TAPE Thu Dec 10 10:35:22 CST 2009 SUCCESS MANUAL CDR_CAR,CCM

utils disaster_recovery maverick

{ | } []

Syntax Description

Parameters Description

Command Modes

Administrator (admin:)

Usage Guidelines

Requirements

Command privilege level:

Allowed during upgrade:

Example

admin: 

utils disaster_recovery restore network

This command backs up files to a remote server.

utils disaster_recovery restore network restore_server tarfilename devicename

Syntax Description

Parameters Description
restore_server

Specifies the hostname of the remote server that you want to restore.

tarfilename

Specifies the name of the file to restore.

devicename

Specifies the name of the device on which to restore files.

Command Modes

Administrator (admin:)

Requirements

Command privilege level: 1

Allowed during upgrade: Yes

Applies to: Unified Communications Manager, IM and Presence service on Unified Communications Manager, and Cisco Unity Connection

utils disaster_recovery restore tape

This command displays information about the backup files that are stored on a tape.

utils disaster_recovery restore tape server tarfilename tapeid

Syntax Description

Parameters Description
server

Specifies the hostname of the server that you want to restore.

tarfilename

Specifies the name of the name of the file to restore.

tapeid

Specifies the name of the tape device from which to perform the restore job.

Command Modes

Administrator (admin:)

Usage Guidelines

This command is disabled for VM deployments.

Requirements

Command privilege level: 1

Allowed during upgrade: Yes

Applies to: Unified Communications Manager, IM and Presence service on Unified Communications Manager, and Cisco Unity Connection

utils disaster_recovery schedule add

This command adds the configured schedules.

utils disaster_recovery schedule add schedulename devicename featurelist datetime frequency

Syntax Description

Parameters Description
schedulename

Represents the name of the scheduler (mandatory).

devicename

Represents the name of the device for which scheduling is done (mandatory).

featurelist

Represents the comma-separated feature list to back up (mandatory).

datetime

Represents the date when the scheduler is set (mandatory). Format specified (yyyy/mm/dd-hh:mm) 24-hr clock.

frequency

Represents the frequency at which the schedule is set to take a backup. Examples: once, daily, weekly and monthly.

Command Modes

Administrator (admin:)

Requirements

Command privilege level: 1

Allowed during upgrade: No

Applies to: Unified Communications Manager, IM and Presence service on Unified Communications Manager, and Cisco Unity Connection

utils disaster_recovery schedule

This command enables or disables the specified schedule.

utils disaster_recovery schedule { enable | disable } [schedulename]

Syntax Description

Parameters Description
enable

Enables the specified schedule.

disable

Disables the specified schedule.

schedulename

Represents the name of the scheduler.

Command Modes

Administrator (admin:)

Requirements

Command privilege level:1

Allowed during upgrade: No

Applies to: Unified Communications Manager, IM and Presence service on Unified Communications Manager, and Cisco Unity Connection

Example

admin: utils disaster_recovery schedule enable schedule1
Schedule enabled successfully.

utils disaster_recovery schedule list

Displays the schedules that are configured.

utils disaster_recovery schedule list

Command Modes

Administrator (admin:)

Requirements

Command privilege level: 1

Allowed during upgrade: Yes

Applies to: Unified Communications Manager, IM and Presence service on Unified Communications Manager, and Cisco Unity Connection

Example

admin: utils disaster_recovery schedule list
schedule name	device name	Schedule Status
-----------------------------------------
schedule1				 	device 1					enabled
schedule2					 device 2					disabled

utils disaster_recovery show_backupfiles

This command displays information about backup files.

utils disaster_recovery show_backupfiles { | } []

Syntax Description

Parameters Description

Command Modes

Administrator (admin:)

Usage Guidelines

Requirements

Command privilege level: 1

Allowed during upgrade: No

Applies to: Unified Communications Manager, IM and Presence service on Unified Communications Manager, and Cisco Unity Connection

utils disaster_recovery show_registration

This command displays the registered features and components on the specified server.

utils disaster_recovery show_registration hostname

Syntax Description

Parameters Description
hostname

Specifies the server for which you want to display registration information.

Command Modes

Administrator (admin:)

Usage Guidelines

Requirements

Command privilege level: 1

Allowed during upgrade: No

Applies to: Unified Communications Manager, IM and Presence service on Unified Communications Manager, and Cisco Unity Connection

utils disaster_recovery show_tapeid

This command displays a list of tape device IDs.

utils disaster_recovery show_tapeid

Command Modes

Administrator (admin:)

Requirements

Command privilege level: 1

Allowed during upgrade: No

Applies to: Unified Communications Manager, IM and Presence service on Unified Communications Manager, and Cisco Unity Connection

utils disaster_recovery status

This command displays the status of the current backup or restore job.

utils disaster_recovery status operation

Syntax Description

Parameters Description
operation

Specifies the name of the ongoing operation: backup or restore.

Command Modes

Administrator (admin:)

Requirements

Command privilege level: 1

Allowed during upgrade: No

Applies to: Unified Communications Manager, IM and Presence service on Unified Communications Manager, and Cisco Unity Connection

utils fior*

utils fior

This command allows you to monitor the I/O on the server. The File I/O Reporting service provides a kernel-base daemon for collecting file I/O per process.

utils fior { enable | disable | start | stop | status }

Syntax Description

Parameters Description
enable

Enables the file I/O reporting service to start automatically when the machine boots. This command does not start the service without a reboot. Use the start option to start the service immediately.

disable

Prevents the file I/O reporting service from starting automatically when the machine boots. This command does not stop the service without a reboot. Use the stop option to stop the service immediately.

start

Starts a previously stopped file I/O reporting service. The service remains in a started state until it is manually stopped or the machine is rebooted.

stop

Stops the file I/O reporting service. The service remains in a stopped state until it is manually started or the machine is rebooted.

status

Displays the status of the file I/O reporting service.

Command Modes

Administrator (admin:)

Requirements

Command privilege level: 1

Allowed during upgrade: Yes

Applies to: Unified Communications Manager, IM and Presence service on Unified Communications Manager, and Cisco Unity Connection

utils fior list

This command displays a list of the file I/O events, in chronological order, from oldest to newest.

utils fior list start= [date-time] stop=date-time

Syntax Description

Parameters Description
startdate-time\

Specifies a starting date and time, in any of the following formats: H:M, H:M:S a, H:M, a, H:M:S Y-m-d, H:M, Y-m-d, H:M:s

stopdate-time\

Specifies a stopping date and time, in any of the following formats: H:M, H:M:S a, H:M, a, H:M:S Y-m-d, H:M, Y-m-d, H:M:s

Command Modes

Administrator (admin:)

Requirements

Command privilege level: 1

Allowed during upgrade: Yes

Applies to: Unified Communications Manager, IM and Presence service on Unified Communications Manager, and Cisco Unity Connection

utils fior top

This command displays a list of top processes that create file I/O. You can sort this list by the total number of bytes read, the total number of bytes written, the rate of bytes read, or the rate of bytes written.

utils fior top { read | write | read-rate | write-rate }

Syntax Description

Parameters Description
read

Sorts the list of top processes by the total number of bytes read.

write

Sorts the list of top processes by the total number of bytes written

read-rate

Sorts the list of top processes by the rate of bytes read.

write-rate

Sorts the list of top processes by the rate of bytes written

Command Modes

Administrator (admin:)

Requirements

Command privilege level: 1

Allowed during upgrade: Yes

Applies to: Unified Communications Manager, IM and Presence service on Unified Communications Manager, and Cisco Unity Connection

utils fips


Warning


Unified Communications Manager 8.6(1) is the only version at this time that has been through FIPS 140-2 Level 1 compliance. FIPS mode is only supported on releases that have been through FIPS compliance. Be warned that FIPS mode should be disabled prior to upgrading to a non-FIPS compliance version of Unified Communications Manager.


This command enables, disables, or displays the status of FIPS 140-2 mode. FIPS 140-2 mode is disabled by default; only an administrator can enable FIPS.

utils fips { enable | disable | status }

Syntax Description

Parameters Description
enable

Activates FIPS 140-2 mode.

disable

Deactivates FIPS 140-2 mode.

status

Displays the status of FIPS 140-2 mode.

Command Modes

Administrator (admin:)

Usage Guidelines

Before enabling FIPS mode, Cisco recommends that you perform a system backup. If FIPS checks fail at start-up, the system halts and requires a recovery CD to be restored.

Consider the following information before you enable FIPS 140-2 mode:

  • After FIPS mode is enabled on a server, please wait until the server reboots and the phones re-register successfully before enabling FIPS on the next server.
  • In FIPS mode, the IM and Presence service uses Red Hat Openswan (FIPS validated) in place of Racoon (non-FIPS validated). If the security policies in Racoon contain functions that are not FIPS approved, the CLI command asks you to redefine the security policies with FIPS approved functions and abort.

Note


Certificates and SSH key are regenerated automatically, in accordance with FIPS requirements.


Consider the following information after you enable FIPS 140-2 mode: If you have a single server cluster and chose to apply "Prepare Cluster for Rolback to pre 8.0" enterprise parameter before enabling FIPS mode, disable this parameter after making sure that all the phones registered successfully with the server.

Consider the following information before you disable FIPS 140-2 mode: In multiple server clusters, each server must be disabled separately; FIPS mode is not disabled cluster-wide but on a per server basis.

Requirements

Command privilege level: 0

Allowed during upgrade: No

Applies to: Unified Communications Manager, IM and Presence service on Unified Communications Manager, and Cisco Unity Connection

utils firewall*

utils firewall ipv4 debug

This command turns IPv4 firewall debugging on or off. If you do not enter a time parameter, this command turns on debugging for 5 minutes.

utils firewall ipv4 debug { off | | [time] }

Syntax Description

Parameters Description
off

Turns off the IPv4 firewall debugging. If you do not enter the time parameter, this command disables the firewall for 5 minutes.

time
(Optional) Sets the duration for which the firewall debugging is to be enabled in the following formats:
  • Minutes: 0–1440m
  • Hours: 0–23h
  • Hours and minutes: 0–23h 0–60m

Command Modes

Administrator (admin:)

Requirements

Command privilege level: 0

Allowed during upgrade: Yes

Applies to: Unified Communications Manager, IM and Presence service on Unified Communications Manager, and Cisco Unity Connection.

utils firewall ipv4

This commands enables and disables IPv4 firewall.

utils firewall ipv4 { enable | disable | [time] }

Syntax Description

Parameters Description
enable

Turns on the IPv4 firewall.

disable

Turns off the IPv4 firewall. If you do not enter the time parameter, this command disables the firewall for 5 minutes.

time
(Optional) Sets the duration for which the firewall is to be disabled in the following formats:
  • Minutes: 0–1440m
  • Hours: 0–23h
  • Hours and minutes: 0–23h 0–60m

Command Modes

Administrator (admin:)

Requirements

Command privilege level: 0

Allowed during upgrade: Yes

Applies to: Unified Communications Manager, IM and Presence service on Unified Communications Manager, and Cisco Unity Connection.

utils firewall ipv4 list

This commands displays the current configuration of the IPv4 firewall.

utils firewall ipv4 list

Command Modes

Administrator (admin:)

Requirements

Command privilege level: 0

Allowed during upgrade: Yes

Applies to: Unified Communications Manager, IM and Presence service on Unified Communications Manager, and Cisco Unity Connection.

utils firewall ipv4 status

This command displays the current status of the IPv4 firewall.

utils firewall ipv4 status

Command Modes

Administrator (admin:)

Requirements

Command privilege level: 0

Allowed during upgrade: Yes

Applies to: Unified Communications Manager, IM and Presence service on Unified Communications Manager, and Cisco Unity Connection.

utils firewall ipv6 debug

This command turns IPv6 firewall debugging on or off. If you do not enter a time parameter, this command turns on debugging for 5 minutes.


Note


IPv6 is not supported in Cisco Business Edition 5000.


utils ipv6 firewall debug { off | | [time] }

Syntax Description

Parameters Description
off

Turns off the IPv6 firewall debugging. If you do not enter the time parameter, this command disables the firewall for 5 minutes.

time
(Optional) Sets the duration for which the firewall debugging is to be enabled in the following formats:
  • Minutes: 0–1440m
  • Hours: 0–23h
  • Hours and minutes: 0–23h 0–60m

Command Modes

Administrator (admin:)

Requirements

Command privilege level: 0

Allowed during upgrade: Yes

Applies to: Unified Communications Manager and Cisco Unity Connection.

utils firewall ipv6

This commands enables and disables IPv6 firewall.


Note


IPv6 is not supported in Cisco Business Edition 5000.


utils firewall ipv6 { enable | disable | [time] }

Syntax Description

Parameters Description
enable

Turns on the IPv6 firewall.

disable

Turns off the IPv6 firewall. If you do not enter the time parameter, this command disables the firewall for 5 minutes.

time
(Optional) Sets the duration for which the firewall is to be disabled in the following formats:
  • Minutes: 0–1440m
  • Hours: 0–23h
  • Hours and minutes: 0–23h 0–60m

Command Modes

Administrator (admin:)

Usage Guidelines

You can use this command to enable or disable firewall tables. If you are testing the Unified Communications Manager for compliance with the USGv6 Profile, you must disable the IPv6 firewall tables for a duration of 23 hours before you begin the test.

Requirements

Command privilege level: 0

Allowed during upgrade: Yes

Applies to: Unified Communications Manager and Cisco Unity Connection.

utils firewall ipv6 list

This commands displays the current configuration of the IPv6 firewall.


Note


IPv6 is not supported in Cisco Business Edition 5000.


utils firewall ipv6 list

Command Modes

Administrator (admin:)

Requirements

Command privilege level: 0

Allowed during upgrade: Yes

Applies to: Unified Communications Manager and Cisco Unity Connection.

utils firewall ipv6 status

This command displays the current status of the IPv6 firewall.


Note


IPv6 is not supported in Cisco Business Edition 5000.


utils firewall ipv6 status

Command Modes

Administrator (admin:)

Requirements

Command privilege level: 0

Allowed during upgrade: Yes

Applies to: Unified Communications Manager and Cisco Unity Connection.

utils ha*

utils ha failover

This command initiates a manual failover for a specified node, where the Cisco Server Recovery Manager stops the critical services on the failed node and moves all users to the backup node.

utils ha failover { node name }

Syntax Description

Parameters Description
node name

Specifies the node on which to perform the manual failover.

Command Modes

Administrator (admin:)

Requirements

Applies to: IM and Presence service on Unified Communications Manager

Failover Example

admin: ha failover shorty-cups
Initiate Manual Failover for Node > shorty-cups
Request SUCCESSFUL.
Subcluster Name: DefaultCluster
Node 1 Name : kal-cup1 State: Taking Over Reason: On Admin Request
Node 2 Name : shorty-cups State: Failover Reason: On Admin Request

utils ha fallback

This command initiates a manual fallback for a specified node, where the Cisco Server Recovery Manager restarts the critical services on the active node and moves users back to the active node.

utils ha fallback node name

Syntax Description

Parameters Description
node name

Specifies the node on which to perform a manual fallback.

Command Modes

Administrator (admin:)

Requirements

Applies to: IM and Presence service on Unified Communications Manager

Fallback Example

admin: ha fallback shorty-cups
Initiate Manual fallback for Node >shorty-cups<
Request SUCCESSFUL.
Subcluster Name: DefaultCluster
Node 1 Name : kal-cup1 State: Falling Back Reason: On Admin Request
Node 2 Name : shorty-cups State: Taking Back Reason: On Admin Request

utils ha recover

This command initiates a manual recovery of the subcluster (when nodes are in a Failed state) where IM and Presence restarts the Cisco Server Recovery Manager service on that subcluster.

utils ha recover subcluster name

Syntax Description

Parameters Description
subcluster name

Specifies the subcluster on which to monitor HA status. If no Subcluster Name is provided, all cluster information is provided.

Command Modes

Administrator (admin:)

Requirements

Applies to: IM and Presence service on Unified Communications Manager

Recover Example

admin: ha recover Defaultcluster
Stopping services... Stopped
Starting services... Started
admin:

utils ha status

This command displays the HA status for a specified subcluster.

utils ha status subcluster name

Syntax Description

Parameters Description
subcluster name

Specifies the subcluster on which to monitor HA status. If no Subcluster name is provided, all cluster information is displayed.

Command Modes

Administrator (admin:)

Requirements

Applies to: IM and Presence service on Unified Communications Manager

Status Example with HA Not Enabled

admin: ha status
Subcluster Name: DefaultCluster
Node 1 Name : kal-cup1 State: Unknown Reason: High Availability Not Enabled
Node 2 Name : shorty-cups State: Unknown Reason: High Availability Not Enabled

Status Example with HA Enabled

admin: ha status 
Subcluster Name: DefaultCluster
Node 1 Name : kal-cup1 State: Normal
Node 2 Name : shorty-cups State: Normal

Status Example with a Critical Service Down

admin: ha status
Subcluster Name: DefaultCluster
Node 1 Name : kal-cup1 State: Failed Over with Critical Services not Running Reason: 
Critical Service Down
Node 2 Name : shorty-cups State: Running in Backup Mode Reason: Critical Service Down

Status Example Failed

admin: ha status
Subcluster Name: DefaultCluster
Node 1 Name : kal-cup1 State: Failed Reason: Critical Service Down
Node 2 Name : shorty-cups State: Failed Reason: Critical Service Down

utils ils*

utils ils findroutestring

This command returns all route strings that are associated with this directory URI, including the route string for the local cluster.

utils ils findroutestring Directory URI

Syntax Description

Parameters Description
Directory URI

Specifies a directory URI address that can be dialed in an outgoing call.

Command Modes

Administrator (admin:)

Usage Guidelines

This command can be used to troubleshoot problems involving duplicate directory URIs.

Requirements

Command privilege level: 0

Allowed during upgrade: No

Applies to: Unified Communications Manager

utils ils findxnode

This command returns the current xnode for the local cluster.

utils ils findxnode

Command Modes

Administrator (admin:)

Usage Guidelines

This command can be used for troubleshooting ILS communications with remote clusters. The xnode is the server within the cluster that communicates ILS updates with remote clusters. Once you know the xnode, you can run diagnostic traces on the xnode.

Requirements

Command privilege level: 0

Allowed during upgrade: No

Applies to: Unified Communications Manager

utils ils lookup

This command returns the route string that is used for call routing when this directory URI is dialed from this cluster.

utils ilslookup Directory URI

Syntax Description

Parameters Description
Directory URI

Specifies a directory URI that can be dialed in an outgoing call

Command Modes

Administrator (admin:)

Requirements

Command privilege level: 0

Allowed during upgrade: No

Applies to: Unified Communications Manager

utils ils showpeerinfo

This command returns the peer info vector for either a single cluster in an ILS network, or for all the clusters in an ILS network.

utils ils showpeerinfo clustername

Syntax Description

Parameters Description
clustername

Specifies the fully qualified domain name of the publisher node for a Unified Communications Manager cluster in an ILS network.

Command Modes

Administrator (admin:)

Usage Guidelines

The peer info vector contains information about a cluster in an ILS network. The available information includes clustername, cluster ID and IP addresses for the cluster nodes. If you want information about a specific cluster in an ILS network, enter the clustername parameter. If you want information on all the clusters in the network, leave the clustername parameter empty

Requirements

Command privilege level: 0

Allowed during upgrade: No

Applies to: Unified Communications Manager

utils import config

This command takes data from the platformConfig.xml file on the virtual floppy drive and modifies the system to match the configuration file. The system reboots after the command successfully completes.

utils import config

Command Modes

Administrator (admin:)

Usage Guidelines

This command can be executed on any VMware deployment.

Requirements

Command privilege level: 1

Allowed during upgrade: Yes

Applies to: Unified Communications Manager, IM and Presence service on Unified Communications Manager, Cisco Unity Connection

Execute utils import config in Vmware Deployment

Procedure


utils iostat

This command displays the iostat output for the given number of iterations and intervals.

utils iostat { interval | iterations | filename }

Syntax Description

Parameters Description
interval

Sets the seconds between two iostat readings. You must set this value if you are using the iteration parameter

iterations

Sets the number of iostat iterations. You must set this value if you are using the interval parameter.

filename

Redirects the output to a file.

Command Modes

Administrator (admin:)

Requirements

Command privilege level: 1

Allowed during upgrade: No

Applies to: Unified Communications Manager, IM and Presence service on Unified Communications Manager, and Cisco Unity Connection

utils iothrottle

This command allows you to manage and monitor IO throttling on the server.

utils iothrottle { enable | disable | status }

Syntax Description

Parameters Description
Enable

Enables I/0 throttling enhancements which lowers the impact of upgrades on an active system.

Disable

Disables I/0 throttling enhancements.

Status

Displays the status of I/0 throttling enhancements.

Command Modes

Administrator (admin:)

Usage Guidelines

Disabling I/0 throttling enhancements can adversely affect the system during upgrades.

utils ldap config

This command configures the system LDAP authentication.

utils ldap config { fqdn | ipaddr }

Syntax Description

Parameters Description
fqdn

Configures the system to use an FQDN for LDAP authentication.

ipaddr

Configures the system to use an IP address for LDAP authentication

Command Modes

Administrator (admin:)

Usage Guidelines

  • utils ldap config fqdn—This command is preferred for LDAP authentication, however, you can only use this command if DNS is configured on the system; if the system is not configured to use DNS, use utils ldap config ipaddr.
  • utils ldap config ipaddr—This command is not preferred and should only be used if the system is not, or can not be, configured to use DNS; if the system is configured to use DNS, use utils ldap config fqdn.

Requirements

Applies to: Unified Communications Manager and Cisco Unity Connection

utils network*

utils network arp delete

This command deletes an entry in the Address Resolution Protocol table.

utils network arp delete host

Syntax Description

Parameters Description
host

(Optional) Represents the host name or IP address of the host to delete from the table.

Command Modes

Administrator (admin:)

Requirements

Command privilege level: 0

Allowed during upgrade: Yes

Applies to: Unified Communications Manager, IM and Presence service on Unified Communications Manager, and Cisco Unity Connection.

Delete Example

admin:utils network arp delete myhost 

utils network arp set

This command sets an entry in the Address Resolution Protocol table.

utils network arp set { host } { addr }

Syntax Description

Parameters Description
host

Represents the host name or IP address of the host to add to the table.

addr

Represents the hardware address (MAC) of the host to be added in the format: XX:XX:XX:XX:XX:XX

Command Modes

Administrator (admin:)

Requirements

Command privilege level: 0

Allowed during upgrade: Yes

Applies to: Unified Communications Manager, IM and Presence service on Unified Communications Manager, and Cisco Unity Connection.

Set Example

admin:utils network arp set myhost 11:22:33:44:55:66 

utils network arp list

This command lists the contents of the Address Resolution Protocol table.

utils network arp list host hostname [options]

Syntax Description

Parameters Description
host

hostname

options
(Optional) page, numeric
  • Page: Pauses to display the output one page at a time.
  • Numeric: Shows hosts as dotted IP addresses.

Command Modes

Administrator (admin:)

Usage Guidelines

In the Flags column, C=cached, M=permanent, P=published.

Requirements

Command privilege level: 1

Allowed during upgrade: Yes

Applies to: Unified Communications Manager, IM and Presence service on Unified Communications Manager, and Cisco Unity Connection.

List example

admin:admin: utils network arp listAddress HWtype HWaddress
Flags Mask Iface
sjc21-3f-hsrp.cisco.com ether 00:00:0C:07:AC:71 C
eth0
philly.cisco.com ether 00:D0:B7:85:98:8E C
eth0
Entries: 2 Skipped: 0 Found: 2 

utils network capture

This command captures IP packets on the specified Ethernet interface.

utils network capture eth0 [page] [numeric] [ file | fname ] [ count | num ] [ size | bytes ] [ src | addr ] [ dest | addr ] [ port | num ]

Syntax Description

Parameters Description
eth0

Specifies Ethernet interface 0.

page

(Optional) Displays the output one page at a time.

When you use the page or file options, the complete capture of all requested packets must occur before the command completes.

numeric

(Optional) Displays hosts as dotted IP addresses.

file fname

(Optional) Outputs the information to a file.

The file option saves the information to platform/cli/fname.cap. The filename cannot contain the "." character.

countnum

(Optional) Sets a count of the number of packets to capture.

For screen output, the maximum count equals 1000, and, for file output, the maximum count equals 10,000.

sizebytes

(Optional) Sets the number of bytes of the packet to capture.

For screen output, the maximum number of bytes equals 128, for file output, the maximum of bytes can be any number or ALL.

src addr

(Optional) Specifies the source address of the packet as a host name or IPV4 address.

destaddr

(Optional) Specifies the destination address of the packet as a host name or IPV4 address.

portnum

(Optional) Specifies the port number of the packet, either source or destination.

Command Modes

Administrator (admin:)

Requirements

Command privilege level: 0

Allowed during upgrade: Yes

Applies to: Unified Communications Manager, IM and Presence service on Unified Communications Manager, and Cisco Unity Connection.

utils network connectivity

This command verifies the node network connection to the first node in the cluster. Be aware that this connection is only valid on a subsequent node.

utils network connectivity [ reset ] [hostname/ip address]

Syntax Description

Parameters Description
connectivity

This command verifies the node network connection to the first node in the cluster.

reset

(Optional) Clears previous return codes.

hostname/ip address

(Optional) Hostname or ip address of cluster node.

Command Modes

Administrator (admin:)

Requirements

Command privilege level: 0

Allowed during upgrade: Yes

Applies to: Unified Communications Manager, IM and Presence service on Unified Communications Manager, and Cisco Unity Connection.

utils network host

This command resolves a host name to an address or an address to a host name.

utils network host name [ server | serv ] [page] [detail] [srv]

Syntax Description

Parameters Description
name

Represents the host name or IP address that you want to resolve.

serv

(Optional) Specifies an alternate domain name server.

page

(Optional) Displays the output one screen at a time.

detail

(Optional) Displays a detailed listing.

srv

(Optional) Displays DNS SRV records.

Command Modes

Administrator (admin:)

Requirements

Command privilege level: 0

Allowed during upgrade: Yes

Applies to: Unified Communications Manager, IM and Presence service on Unified Communications Manager, and Cisco Unity Connection.

utils network ipv6 host

This command does an IPv6 host lookup (or IPv6 address lookup) for the specified host name or IPv6 address.


Note


IPv6 is not supported in Cisco Business Edition 5000.


utils network ipv6 host { host_name | ipv6_address }

Syntax Description

Parameters Description
host_name

Specifies the name of the server.

ipv6_address

Specifies the IPv6 address of the server.

Command Modes

Administrator (admin:)

Requirements

Command privilege level: 0

Allowed during upgrade: Yes

Applies to: Unified Communications Manager and Cisco Unity Connection.

utils network ipv6 traceroute

This command to traces an IPv6 address or hostname.


Note


IPv6 is not supported in Cisco Business Edition 5000.


utils network ipv6 traceroute [ ipv6-address | hostname ]

Syntax Description

Parameters Description
ipv6-address

Specifies IPv6 address that you want to trace.

hostname

Specifies the host name that you want to trace.

Command Modes

Administrator (admin:)

Requirements

Command privilege level: 0

Allowed during upgrade: Yes

Applies to: Unified Communications Manager and Cisco Unity Connection.

utils network ipv6 ping

This command allows you to ping an IPv6 address or hostname.


Note


IPv6 is not supported in Cisco Business Edition 5000.


utils network ipv6 ping destination [count]

Syntax Description

Parameters Description
destination

Specifies a valid IPv6 address or host name that you want to ping.

count

Specifies the number of times to ping the external server. The default count equals 4.

Command Modes

Administrator (admin:)

Requirements

Command privilege level: 0

Allowed during upgrade: Yes

Applies to: Unified Communications Manager and Cisco Unity Connection.

utils network ping

This command allows you to ping another server.

utils network ping destination [count]

Syntax Description

Parameters Description
destination

Represents the ip address or host name of the server that you want to ping.

count

Specifies the number of times to ping the external server. The default count equals 4.

Command Modes

Administrator (admin:)

Requirements

Command privilege level: 0

Allowed during upgrade: Yes

Applies to: Unified Communications Manager, IM and Presence service on Unified Communications Manager, and Cisco Unity Connection.

utils network traceroute

This command traces IP packets that are sent to a remote destination.

utils network traceroute [destination]

Syntax Description

Parameters Description
destination

Represents the hostname or IP address of the server to which you want to send a trace.

Command Modes

Administrator (admin:)

Requirements

Command privilege level: 0

Allowed during upgrade: Yes

Applies to: Unified Communications Manager, IM and Presence service on Unified Communications Manager, and Cisco Unity Connection.

utils nscd

This command allows you to manage the network service cache daemon (NSCD).

utils nscd { restart | status }

Syntax Description

Parameters Description
restart

Restarts the NSCD.

status

Displays the status of the NSCD.

Command Modes

Administrator (admin:)

Requirements

Applies to: IM and Presence service on Unified Communications Manager

utils ntp*

utils ntp server add

The command adds a maximum of five specified NTP servers.

utils ntp server add s1 [ s1 | s2 | s3 | s4 | s5 ] [norestart]

Syntax Description

Parameters Description
s1...

Specifies the NTP servers.

norestart

Causes the NTP service to not restart after you add the servers.

Command Modes

Administrator (admin:)

Usage Guidelines

If you use norestart, an explicit restart of the NTP service is required for the changes to take effect.

Requirements

Command privilege level: 0

Allowed during upgrade: Yes

Applies to: Unified Communications Manager

Example: Attempting to Add Servers with Incorrect Command Line Parameters

admin: admin:utils ntp server add s1 s2 s3 s4 s5 s6 s7 s8
Incorrect number of parameters entered for add
usage: utils ntp server add s1 [s2 s3 s4 s5] [norestart]
admin: utils ntp server add s1 s2 s3 s4 s5 s6 s7 s8
Incorrect number of parameters entered for add
usage: utils ntp server add s1 [s2 s3 s4 s5] [norestart]
admin: utils ntp server add clock1.cisco.com clock2.cisco.com
clock1.cisco.com :  added successfully.
clock2.cisco.com :  added successfully.
Restarting NTP on the server.
admin: utils ntp server add clock1.cisco.com clock2.cisco.com
clock1.cisco.com : [The host has already been added as an NTP server.]
clock2.cisco.com : [The host has already been added as an NTP server.]
admin: utils ntp server add bglr-ccm26
bglr-ccm26 : [This server cannot be added as an NTP server.]
admin: utils ntp server add clock3.cisco.com
clock3.cisco.com : [ Inaccessible NTP server. Not added. ]
admin: utils ntp server add ntp01-syd.cisco.com ntp02-syd.cisco.com clock.cisco.com norestart
ntp01-syd.cisco.com :  added successfully.
ntp02-syd.cisco.com :  added successfully.
clock.cisco.com :  added successfully.
The NTP service will need to be restarted for the changes to take effect.
admin:utils ntp server add clock3.cisco.com
The maximum permissible limit of 5 NTP servers is already configured.

utils ntp server delete

This command deletes NTP servers that are configured.

utils ntp server delete

Command Modes

Administrator (admin:)

Usage Guidelines

This command allows you to delete a configured NTP server or all of them. When you choose the server to delete, you are prompted to indicate if you want to restart the NTP service. If you choose no, the NTP service does not get restarted after the server is deleted.

Requirements

Command privilege level: 0

Allowed during upgrade: Yes

Applies to: Unified Communications Manager

Example: Deleting Servers with Incorrect Command Line Parameters

admin: utils ntp server delete clock1.cisco.com clock2.cisco.com
Incorrect number of optional parameters entered for delete
usage: utils ntp server delete 
admin: utils ntp server delete
1: clock1.cisco.com
2: clock2.cisco.com
3: ntp01-syd.cisco.com
4: ntp02-syd.cisco.com
5: clock.cisco.com
a: all
q: quit

Choice: 1

Restart NTP (y/n): y

clock1.cisco.com will be deleted from the list of configured NTP servers.
Continue (y/n)?y

clock1.cisco.com :  deleted successfully.
Restarting NTP on the server. 
admin: utils ntp server delete
1: clock1.cisco.com
2: clock2.cisco.com
3: ntp01-syd.cisco.com
4: ntp02-syd.cisco.com
5: clock.cisco.com
a: all
q: quit

Choice: a

Restart NTP (y/n): n

This will result in all the configured NTP servers being deleted.
Continue (y/n)?y

clock1.cisco.com :  deleted successfully.
clock2.cisco.com :  deleted successfully.
ntp01-syd.cisco.com :  deleted successfully.
ntp02-syd.cisco.com :  deleted successfully.
clock.cisco.com :  deleted successfully.
The NTP service will need to be restarted for the changes to take effect.
admin: utils ntp server delete
There are no NTP servers configured to delete.

utils ntp config

This command displays the current configuration of the NTP client and server.


Note


To avoid potential compatibility, accuracy, and network jitter problems, the external NTP servers that you specify for the primary node should be NTP v4 (version 4). If you are using IPv6 addressing, external NTP servers must be NTP v4.


utils ntp config

Command Modes

Administrator (admin:)

Requirements

Command privilege level: 0

Allowed during upgrade: Yes

Applies to: Unified Communications Manager, IM and Presence server on Unified Communications Manager, Cisco Unity Connection

utils ntp restart

This command restarts the NTP service.

utils ntp restart

Command Modes

Administrator (admin:)

Requirements

Command privilege level: 0

Allowed during upgrade: Yes

Applies to: Unified Communications Manager, IM and Presence service on Unified Communications Manager, and Cisco Unity Connection

utils ntp server list

This command lists all NTP servers.

utils ntp server list

Command Modes

Administrator (admin:)

Requirements

Command privilege level: 0

Allowed during upgrade: Yes

Applies to: IM and Presence server on Unified Communications Manager

utils ntp start

This command starts the NTP service if it is not already running.


Note


You can not stop the NTP service from the command line interface. Use this command when the utils ntp status command returns stopped.


utils ntp start

Command Modes

Administrator (admin:)

Requirements

Command privilege level: 0

Allowed during upgrade: Yes

Applies to: Unified Communications Manager, IM and Presence server on Unified Communications Manager, and Cisco Unity Connection

utils ntp status

This command displays the current status of NTP.

utils ntp status

Command Modes

Administrator (admin:)

Requirements

Command privilege level:

Allowed during upgrade:

Applies to: IM and Presence service on Unified Communications Manager.

utils os*

utils os kerneldump

This command configures kerneldump to provide a kernel crash dumping mechanism. The kernel captures the dump to the local disk, in case of a kernel crash.

The MCS-7835-H2 and MCS-7845-H2 models do not support this command.


Note


The netdump commands have been removed from release 8.6(1) and have been replaced with the kerneldump commands.


utils os kerneldump { enable | disable }

Command Modes

Administrator (admin:)

Usage Guidelines

If a kernel crash occurs, the capture kernel dumps the core on the local disk of the server. The primary kernel reserves 128MB of physical memory that the capture kernel uses to boot. The kerneldump uses the kexec command to boot into a capture kernel whenever the kernel crashes.

Requirements

Command privilege level: 1

Allowed during upgrade: Yes

Applies to: Unified Communications Manager and Cisco Unity Connection

Example

admin: utils os kerneldump enable
***************WARNING*******************
Enabling kerneldump requires system reboot
Would you like to boot the machine (y/n):y
kerneldump enable operation succeeded
System going for a reboot

utils os kerneldump ssh

This command enables, disables, or displays the status of an external SSH server.

utils os kerneldump ssh { enable | disable | status }

Syntax Description

Parameters Description
enable

Configures an external SSH server as a kerneldump server to kernel dumps.

disable

Removes support of the external SSH server that is configured to collect kernel dumps.

status

Indicates whether an external SSH server is configured or not, to collect kernel dumps.

Command Modes

Administrator (admin:)

Usage Guidelines

If external SSH server has the kerneldump service enabled and a kernel crash occurs, the capture kernel dumps the core on the external server that is configured to collect the dump.  
Enabling and disabling kerneldump require a system reboot for the changes to come into effect.

Requirements

Command privilege level: 1

Allowed during upgrade: Yes

Applies to: Unified Communications Manager and Cisco Unity Connection

Example

admin: utils os kerneldump ssh disable 10.77.31.60
Disabling kerneldump requires system reboot
Would you like to continue (y/n): y
kerneldump disable operation succeeded
System going for a reboot

utils os secure

This command is used to specify the level of security provided by selinux.

utils os secure { enforce | permissive | status }

Syntax Description

Parameters Description
enforce

permissive

status

Command Modes

Administrator (admin:)

Usage Guidelines

Note that selinux does not handle rate limiting. Rate limiting is handled by ipprefs and ip tables.

Requirements

Command privilege level: 1

Allowed during upgrade: No

Applies to: IM and Presence service on Unified Communications Manager

utils remote_account*

utils remote_account create

This command creates a remote account.

utils remote_account create

Command Modes

Administrator (admin:)

Usage Guidelines

A remote account generates a pass phrase that allows Cisco Systems support personnel to get access to the system for the specified life of the account.

Requirements

Command privilege level: 1

Allowed during upgrade: Yes

Applies to: Unified Communications Manager, IM and Presence service on Unified Communications Manager, Cisco Unity Connection

utils remote_account disable

This command allows you to disable a remote account.

utils remote_account disable

Command Modes

Administrator (admin:)

Requirements

Command privilege level: 1

Allowed during upgrade: Yes

Applies to: Unified Communications Manager, IM and Presence service on Unified Communications Manager, and Cisco Unity Connection

utils remote_account enable

This command allows you to enable a remote account.

utils remote_account enable

Command Modes

Administrator (admin:)

Usage Guidelines

You can have only one remote account that is enabled at a time.

Requirements

Command privilege level: 1

Allowed during upgrade: Yes

Applies to: Unified Communications Manager, IM and Presence service on Unified Communications Manager, and Cisco Unity Connection

utils remote_account status

This command allows you to check the status of a remote account.

utils remote_account status

Command Modes

Administrator (admin:)

Requirements

Command privilege level: 1

Allowed during upgrade: Yes

Applies to: Unified Communications Manager, IM and Presence service on Unified Communications Manager, and Cisco Unity Connection

utils reset_application_ui_administrator_name

This command resets the application user interface administrator name.

utils reset_application_ui_administrator_name

Command Modes

Administrator (admin:)

Requirements

Command privilege level: 0

Allowed during upgrade: Yes

Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager, and Cisco Unity Connection

utils reset_application_ui_administrator_password

This command resets the application user interface administrator password.

utils reset_application_ui_administrator_password

Command Modes

Administrator (admin:)

Requirements

Command privilege level: 0

Allowed during upgrade: Yes

Applies to: Unified Communications Manager, IM and Presence Service on Unified Communications Manager, and Cisco Unity Connection

utils reset_ui_administrator_name

This command resets the administrator user name you use to sign in to the administration user interface for the installed product.


Note


To change the administrator user name for Cisco Unity Connection, use Cisco Unity Connection Administration.


utils reset_ui_administrator_name

Command Modes

Administrator (admin:)

Usage Guidelines

For IM and Presence,  if the user name is reset, you must manually update the user name of the Cisco Ajax XMPP Libraries (AXL) on each intercluster peer (if any) to match it: Select Unified Communications Manager IM and Presence Administration > Presence > Inter-clustering.

Requirements

Applies to: Unified Communications Manager and IM and Presence service on Unified Communications Manager

utils reset_ui_administrator_password

This command resets the administrator password you use to sign in to the administration user interface for the installed product.


Note


To change the password for a Cisco Unity Connection user, use the utils cuc reset password command.


utils reset_ui_administrator_password

Command Modes

Administrator (admin:)

Requirements

Applies to: Unified Communications Manager and IM and Presence service on Unified Communications Manager

utils service*

utils service

This command activates, deactivates, starts, stops, or restarts a service.

utils service { activate | deactivate | start | stop | restart } service_name

Syntax Description

Parameters Description
service_name
Represents the name of the service you want to affect:
  • System NTP
  • System SSH
  • Service Manager
  • A Cisco DB
  • Cisco Tomcat
  • Cisco Database Layer Monitor
  • Cisco Unified Serviceability
Note   

The following list of services are applicable to IM and Presence only.

  • Cisco SIP Proxy
  • Cisco Presence Engine
  • Cisco Sync Agent
  • Cisco XCP Router
  • Cisco XCP Text Conference Manager
  • Cisco XCP Web Connection Manager
  • Cisco XCP Connection Manager
  • Cisco XCP SIP Federation Connection Manager
  • Cisco XCP XMPP Federation Connection Manager
  • Cisco XCP Config Manager
  • Cisco XCP Message Archiver
  • Cisco XCP Directory Service
  • Cisco XCP Authentication Service

Command Modes

Administrator (admin:)

Requirements

Command privilege level: 1

Allowed during upgrade: No

Applies to: Unified Communications Manager, IM and Presence service on Unified Communications Manager, and Cisco Unity Connection

utils service list

This command retrieves a list of all services.

utils service list [page]

Syntax Description

Parameters Description
page

Displays the output one page at a time.

Command Modes

Administrator (admin:)

Requirements

Command privilege level: 1

Allowed during upgrade: No

Applies to: IM and Presence service on Unified Communications Manager

utils service auto-restart

This command starts or stops a specified service.

utils service auto-restart { enable | disable | show } service-name

Syntax Description

Parameters Description
enable

Starts auto-restart.

disable

Stops auto-restart.

show

Shows the status of a service.

service-name

Represents the name of the service that you want to start, stop, or show:

  • System NTP
  • System SSH
  • Service Manager
  • A Cisco DB
  • Cisco Tomcat
  • Cisco Database Layer Monitor
  • Cisco Unified Serviceability
Note   

The following list of services are applicable to IM and Presence only.

  • Cisco SIP Proxy
  • Cisco Presence Engine
  • Cisco Sync Agent
  • Cisco XCP Router
  • Cisco XCP Text Conference Manager
  • Cisco XCP Web Connection Manager
  • Cisco XCP Connection Manager
  • Cisco XCP SIP Federation Connection Manager
  • Cisco XCP XMPP Federation Connection Manager
  • Cisco XCP Config Manager
  • Cisco XCP Message Archiver
  • Cisco XCP Directory Service
  • Cisco XCP Authentication Service

Command Modes

Administrator (admin:)

Requirements

Command privilege level: 1

Allowed during upgrade: No

Applies to: Unified Communications Manager, IM and Presence service on Unified Communications Manager, and Cisco Unity Connection

utils snmp*

utils snmp config 1/2c community-string

This interactive command adds, deletes, lists or updates a community string.

utils snmp config 1/2c community-string { add | | delete | | list | | update }

Syntax Description

Parameters Description
add

Adds a new community string.

delete

Deletes a community string.

list

Lists all community strings.

update

Updates a community string.

Command Modes

Administrator (admin:)

Usage Guidelines

The system prompts you for the parameters.

The SNMP Master Agent service is restarted for configuration changes to take effect. Do not abort command after execution until restart is complete. If the command is aborted during service restart, verify service status of “SNMP Master Agent” by using utils service list. If service is down, start it by using utils service start SNMP Master Agent

Requirements

Applies to: Unified Communications Manager, IM and Presence service on Unified Communications Manager, Cisco Unity Connection

utils snmp config 1/2c inform

This interactive command adds, deletes, lists or updates inform notification destinations.

utils snmp config 1/2c inform { add | | delete | | list | | update }

Syntax Description

Parameters Description
add

Adds a notification destination.

delete

Deletes a notification destination.

list

Lists all notification destinations.

update

Updates a notification destination.

Command Modes

Administrator (admin:)

Requirements

Applies to: Unified Communications Manager, IM and Presence service on Unified Communications Manager, Cisco Unity Connection

utils snmp config 1/2c trap

This interactive command affects trap notifications.

utils snmp config 1/2c trap { add | delete | list | update }

Syntax Description

Parameters Description
add

Adds a new v1/2c trap notification destination associated with a configured v1/2c community string.

delete

Deletes the configuration information for an existing v1/2c trap notification destination.

list

Lists the v1/2c trap notifications currently configured.

update

Updates configuration information for an existing v1/2c trap notification destination.

Command Modes

Administrator (admin:)

Requirements

Command privilege level: 1

Allowed during upgrade: Yes

Applies to: Unified Communications Manager and Cisco Unity Connection

utils snmp config 3 inform

This interactive command affects the v3 inform notification.

utils snmp config 3 inform { add | | delete | | list | | update }

Syntax Description

Parameters Description
add

Adds a new v3 inform notification destination associated with a configured v3 username.

delete

Deletes the configuration information for an existing v3 inform notification destination.

list

Lists the v3 inform notifications currently configured.

update

Updates configuration information for an existing v3 inform notification destination.

Command Modes

Administrator (admin:)

Usage Guidelines

The system prompts you for the parameters.

The SNMP Master Agent service is restarted for configuration changes to take effect. Do not abort command after execution until restart is complete. If the command is aborted during service restart, verify service status of “SNMP Master Agent” by using utils service list. If service is down, start it by using utils service start SNMP Master Agent

Requirements

Command privilege level: 1

Allowed during upgrade: Yes

Applies to: Unified Communications Manager, IM and Presence service on Unified Communications Manager, Cisco Unity Connection

utils snmp config mib2

This interactive command affects the Mib2 configuration information.

utils snmp config mib2 { add | | delete | | list | | update }

Syntax Description

Parameters Description
add

Adds the Mib2 configuration information.

delete

Deletes the Mib2 configuration information.

list

Lists the Mib2 configuration information.

update

Updates the Mib2 configuration information.

Command Modes

Administrator (admin:)

Usage Guidelines

The system prompts you for the parameters.

Requirements

Command privilege level: 1

Allowed during upgrade: Yes

Applies to: Unified Communications Manager, IM and Presence service on Unified Communications Manager, Cisco Unity Connection

utils snmp config 3 trap

This interactive command affects trap notifications.

utils snmp config 3 trap { add | | delete | | list | | update }

Syntax Description

Parameters Description
add

Adds a new v3 trap notification destination associated with a configured v3 username.

delete

Deletes the configuration information for an existing v 3 trap notification destination.

list

Lists the v3 trap notifications currently configured.

update

Updates configuration information for an existing v3 trap notification destination.

Command Modes

Administrator (admin:)

Usage Guidelines

The system prompts you for the parameters.

Requirements

Command privilege level: 1

Allowed during upgrade: Yes

Applies to: Unified Communications Manager, IM and Presence service on Unified Communications Manager, Cisco Unity Connection

utils snmp config 3 user

This interactive command affects v3 user configuration.

utils snmp config 3 user { add | | delete | | list | | update }

Syntax Description

Parameters Description
add

Adds a new v3 user with the v3 authentication and privacy passwords.

delete

Deletes the configuration information for an existing v3 user.

list

Lists the v3 users currently configured.

update

Updates configuration information for an existing v3 user.

Command Modes

Administrator (admin:)

Usage Guidelines

The system prompts you for the parameters.

Requirements

Command privilege level: 1

Allowed during upgrade: Yes

Applies to: Unified Communications Manager, IM and Presence service on Unified Communications Manager, Cisco Unity Connection

utils snmp get

This interactive command gets the SNMP data using the specified version for the specified MIB OID.

utils snmp get version

Syntax Description

Parameters Description
version

Specifies the SNMP version. Possible values include 1, 2c or 3.

community

Specifies the SNMP community string.

ip-address

Specifies the IP address of the server. Enter 127.0.0.0 to specify the local host. You can enter the IP address of another node in the cluster to run the command on that node.

object

Specifies the SNMP Object ID (OID) to get.

file

Specifies a file in which to save the command output.

Command Modes

Administrator (admin:)

Usage Guidelines

If you run the command on a specific OID (leaf) in the MIB you would get the value of the MIB. For example to get the system uptime: iso.3.6.1.2.1.25.1.1.0 = Timeticks: (19836825) 2 days, 7:06:08.25

If you provide the IP address of a remote host, the command gets executed on the remote host.

Be aware that the IP address is required. You cannot use a domain name.

Requirements

Command privilege level: 1

Allowed during upgrade: Yes

Applies to: Unified Communications Manager, IM and Presence service on Unified Communications Manager, Cisco Unity Connection

utils snmp hardware-agents

This command affects the SNMP agents on the server.

utils snmp hardware-agents { status | | start | | stop | | restart }

Syntax Description

Parameters Description
status

Displays the status of the SNMP agents provided by the vendor of the hardware.

Note   

Only agents that provide status get displayed by this command. Not all hardware agents provide status.

stop

Stops all SNMP agents provided by the hardware vendor.

restart

Restarts all of the SNMP agents provided by the vendor of the hardware.

start

Starts all of the SNMP agents provided by the vendor of the hardware.

Command Modes

Administrator (admin:)

Requirements

Command privilege level: 1

Allowed during upgrade: Yes

Applies to: Unified Communications Manager, IM and Presence service on Unified Communications Manager, Cisco Unity Connection

utils snmp test

This command sends sample alarms to local syslog and remote syslog.

utils snmp test

Command Modes

Administrator (admin:)

Requirements

Command privilege level: 1

Allowed during upgrade: Yes

Applies to: Unified Communications Manager, IM and Presence service on Unified Communications Manager, Cisco Unity Connection

Example

admin: admin:utils snmp test
Service Manager is running
Test SNMP Trap starts with Local Host Name, Specify a Remote Sever Name to test Remote Syslog
TestAlarmInformational sent [Returncode=0]
TestAlarmEmergency sent [Returncode=0]
TestAlarmAlert sent [returncode=0]
TestAlarmCritical sent [Returncode=0]
TestAlarmDebug sent [Returncode=0]
TestAlarmNotice sent [Returncode=0]
TestAlarmWarning sent [Returncode=0]
TestAlarmError sent [Returncode=0]
TestAlarmWindows sent [Returncode=0]
Message from syslogd@ipcbu-plat44 at Sat Jul 17 03:56:11 2010 ...
ipcbu-plat44 local7 0 : 1: ipcbu-plat44.blr.eng: Jul 16 2010 22:26:11.53 UTC :
%UC_-0-TestAlarmEmergency: %[AppID=Cisco CallManager][ClusterID=][NodeID=ipcbu-plat44]:
Testing EMERGENCY_ALARM

utils snmp walk

This interactive commands walks through the SNMP MIB using the specified version, starting with the specified OID.

utils snmp walk version

Syntax Description

Parameters Description
version

Specifies the SNMP version. Possible values include 1, 2c or 3.

community

Specifies the SNMP community string.

ip-address

Specifies the IP address of the server. Enter 127.0.0.0 to specify the local host. You can enter the IP address of another node in the cluster to run the command on that node.

object

Specifies the SNMP Object ID (OID) to walk

file

Specifies a file in which to save the command output.

Command Modes

Administrator (admin:)

Requirements

Command privilege level: 1

Allowed during upgrade: Yes

Applies to: Unified Communications Manager, IM and Presence service on Unified Communications Manager, Cisco Unity Connection

Example

If you run snmp walk on a leaf in the MIB you basically get what you would get with utils snmp get ... command. Here in the example we are getting the system's uptime.
iso.3.6.1.2.1.1.1.0 = STRING: "Hardware:7825H, 1 Intel(R) Pentium(R) 4 CPU 3.40GHz, 2048 MB Memory: Software:UCOS 2.0.1.0-62"
iso.3.6.1.2.1.1.2.0 = OID: iso.3.6.1.4.1.9.1.583
iso.3.6.1.2.1.1.3.0 = Timeticks: (15878339) 1 day, 20:06:23.39
iso.3.6.1.2.1.1.4.0 = ""
iso.3.6.1.2.1.1.5.0 = STRING: "bldr-ccm34.cisco.com"
iso.3.6.1.2.1.1.6.0 = ""
iso.3.6.1.2.1.1.7.0 = INTEGER: 72
iso.3.6.1.2.1.2.1.0 = INTEGER: 3
iso.3.6.1.2.1.2.2.1.1.1 = INTEGER: 1
iso.3.6.1.2.1.2.2.1.1.2 = INTEGER: 2
iso.3.6.1.2.1.2.2.1.1.3 = INTEGER: 3
iso.3.6.1.2.1.2.2.1.2.1 = STRING: "lo"
Press <enter> for 1 line, <space> for one page, or <q> to quit

utils soap realtimeservice test

This command executes a number of test cases on the remote server.

utils soap realtimeservice test [remote-ip] remote-httpsremote https-password

Syntax Description

Parameters Description
remote-ip

Specifies the IP address of the server under test.

remote-https-user

Specifies a username with access to the SOAP API.

remote-https-password

Specifies the password for the account with SOAP API access.

Command Modes

Administrator (admin:)

Requirements

Command privilege level: 0

Allowed during upgrade: No

Applies to: Unified Communications Manager, IM and Presence service on IM and Presence, Cisco Unity Connection

utils sso

This command affects SSO based authentication.

utils sso { enable | disable | status }

Syntax Description

Parameters Description
enable

Enables SSO based authentication.

disable

Disables SSO based authentication.

status

Provides the status of SSO.

Command Modes

Administrator (admin:)

Usage Guidelines


Note


If Tomcat is not running because the OpenAM server is inaccessible, and if you executed util sso disable to disable SSO, then Tomcat takes more time to appear. The approximate time for Tomcat to appear is 10 minutes.


Requirements

Command privilege level: 0

Allowed during upgrade: No

Applies to: Unified Communications Manager, IM and Presence service on Unified Communications Manager, and Cisco Unity Connection

utils system*

utils system restart

This command allows you to restart the system on the same partition.

utils system restart

Command Modes

Administrator (admin:)

Requirements

Command privilege level: 1

Allowed during upgrade: No

Applies to: Unified Communications Manager, IM and Presence service on Unified Communications Manager, Cisco Unity Connection

utils system shutdown

This command allows you to shut down the system.

utils system shutdown

Command Modes

Administrator (admin:)

Usage Guidelines

This command has a five-minute timeout. If the system does not shut down within five minutes, the command gives you the option of doing a forced shutdown.

Requirements

Command privilege level: 1

Allowed during upgrade: No

Applies to: Unified Communications Manager, IM and Presence service on Unified Communications Manager, Cisco Unity Connection

utils system switch-version

This command allows you to restart the system on the inactive partition.

utils system switch-version

Command Modes

Administrator (admin:)

Requirements

Command privilege level: 1

Allowed during upgrade: No

Applies to: Unified Communications Manager, IM and Presence service on Unified Communications Manager, and Cisco Unity Connection

utils system boot

This command redirects where the system boot output gets sent.

utils system boot { console | serial }

Syntax Description

Parameters Description
console

Redirects the system boot output to the console.

serial

Redirects the system boot output to the COM1 (serial port 1).

Command Modes

Administrator (admin:)

Requirements

Command privilege level: 1

Allowed during upgrade: Yes

Applies to: Unified Communications Manager and Cisco Unity Connection

utils system upgrade

This command allows you to install upgrades and Cisco Option (COP) files from both local and remote directories.

utils system upgrade { initiate | cancel | status }

Syntax Description

Parameters Description
cancel

Cancels the active upgrade.

initiate

Starts a new upgrade wizard or assumes control of an existing upgrade wizard. The wizard prompts you for the location of the upgrade file.

status

Displays the status of an upgrade.

Command Modes

Administrator (admin:)

Requirements

Applies to: Unified Communications Manager, IM and Presence service on Unified Communications Manager, Cisco Unity Connection

utils vmtools*

utils vmtools status

This command displays the status of VMware Tools.

utils vmtools status

Command Modes

Administrator (admin:)

Requirements

Applies to: Unified Communications Manager, IM and Presence service on Unified Communications Manager, and Cisco Unity Connection.

Example

admin:utils vmtools status
VMWare tools are OK. No further action is needed

utils vmtools upgrade

This command updates the currently installed VMware Tools to the latest version prescribed by the ESXi host for that VM.

utils vmtools upgrade

Command Modes

Administrator (admin:)

Requirements

Applies to: Unified Communications Manager, IM and Presence service on Unified Communications Manager, and Cisco Unity Connection