Cisco Unified Communications Manager Bulk Administration Guide, Release 8.6(1)
Add/Update Intercom
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Add/Update Intercom

Table Of Contents

Add/Update Intercom

Update Intercom DNs

Add Intercom DNs

Field Descriptions for Updating Intercom DNs

Related Topics


Add/Update Intercom


The Intercom feature allows one user to call another user, and that call automatically gets answered with one-way media from caller to called party, regardless of whether the called party is busy or idle.

You can use the Add/Update Intercom utility to add or update intercoms in bulk to Cisco Unified Communications Manager server. You can perform the following procedures to add or update intercoms:

Update Intercom DNs

Add Intercom DNs

Update Intercom DNs


NoteFor updating Phone intercom directory numbers, choose Bulk Administration > Phones > Add/Update Intercom DNs > Update Intercom DNs. The Update Intercom Directory Number window displays.

For updating User Device Profile intercom directory numbers, choose Bulk Administration > User Device Profiles> Add/Update Intercom DNs > Update Intercom DNs. The Update Intercom Directory Number window displays.


To Update Intercom DNs, use the following procedure:

Procedure


Step 1 From the first Find and List Intercom Directory Numbers To Update where drop-down list box, choose one of the following criteria:

Intercom Directory Number

Route Partition

Description

Step 2 From the second Find and List Intercom Directory Numbers To Update where drop-down list box, choose one of the following criteria:

begins with

contains

ends with

is exactly

is empty

is not empty

Step 3 Specify the appropriate search text in the text field, if applicable.


Tip To find all Intercom DNs that are registered in the database, click Find without entering any search text.


Step 4 To further define your query, you can choose AND or OR to add multiple filters and repeat Steps 1 and 2.

Step 5 Click Find.

A list of discovered Intercom DNs displays by

Intercom DN Pattern

Route Partition

Description

Step 6 Click Next. The next Update Intercom Directory Number window displays.

Step 7 Specify the settings that you want to update for all the records that you have defined in your query. You can choose multiple parameters to update. See the "Field Descriptions for Updating Intercom DNs" section for descriptions of the parameters.

Additional Information

See the "Related Topics" section.

Add Intercom DNs

To add Intercom DNs to a Cisco Unified Communications Manager server, use this procedure.

Before You Begin

You must have a data file in comma separated value (CSV) format that contains the unique details for the phones or other IP telephony devices.

Upload the data files by choosing the relevant target and function for the transaction.

Procedure


Step 1 Choose Bulk Administration > Phones > Add/Update Intercom DNs > Add Intercom DNs. The Bulk UDP Intercom DN Insert window displays.

Step 2 In the File Name drop-down list box, choose the CSV data file that you created for this specific bulk transaction.

Step 3 In the Phone Template Name drop-down list box, choose the BAT Phone template that you created for this type of bulk transaction.

Step 4 Check the Override Configuration Settings check box to update the existing phone button template settings with the information that is contained in the file that you want to insert. Consider overriding the configuration settings as optional.

Step 5 In the Job Information area, enter the Job description.

The default job description for this transaction specifies Insert Intercom DNs.

Step 6 To add Intercom DNs immediately, click the Run Immediately radio button or, to add at a later time, click Run Later.

Step 7 To create a job for adding intercom DNs, click Submit.

Step 8 To schedule and/or activate this job, use the Job Scheduler option in the Bulk Administration main menu.

For more information on jobs, see the Chapter 82, "Scheduling Jobs."

For information on log files, see "BAT Log Files" section on page 83-3.


Field Descriptions for Updating Intercom DNs

Table 14-1 provides the field descriptions for updating line details.

Table 14-1 Field Description for Updating Intercom DN Details

Field
Description
Intercom Directory Number Information

Route Partition

Choose a route partition to which the directory number belongs.

Note The directory number can appear in more than one partition.

Description

Enter a description that makes the device easy to recognize. The description can include up to 50 characters in any language, but it cannot include double-quotes ("), percentage sign (%), ampersand (&), or angle brackets (<>).

Alerting Name

This name represents the name that displays during an alert to a shared directory number. For non-shared directory numbers, during alerts, the system uses the name that is entered in the Display field.

ASCII Alerting Name

This field provides the same information as the Alerting Name field, but you must limit input to ASCII characters. Devices that do not support Unicode (internationalized) characters display the content of the Alerting Name ASCII field.

Intercom Directory Number Settings

Calling Search Space

Choose the calling search space to which this group of phones/ports should belong.

A calling search space specifies the collection of route partitions that are searched to determine how a dialed number should be routed.

Presence Group

Used with the Presence feature, the phone that is running SIP or SCCP serves as a watcher because it requests status about the presence entity, for example, directory number, that is configured as a BLF speed dial button on the phone.

If you want the phone to receive the status of the presence entity, choose a Presence Group that is allowed to view the status of the Presence Group that is applied to the directory number, as indicated in the Presence Group Configuration window.

For more information on the Presence feature, refer to the Cisco Unified Communications Manager Features and Services Guide.


Additional Information

See the "Related Topics" section.

Related Topics

Update Intercom DNs

Add Intercom DNs

Field Descriptions for Updating Intercom DNs