Cisco Unified Communications Manager Bulk Administration Guide, Release 8.6(1)
Generating Phone Reports
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Generating Phone Reports

Table Of Contents

Generating Phone Reports

Generating Reports for Phones

Reports for Phones and IP Telephony Devices

Producing a List of Phones with Dummy MAC Addresses

Viewing Report Log Files

Related Topics


Generating Phone Reports


Cisco Unified Communications Manager Bulk Administration (BAT) provides reports to help you manage records effectively. You can create and save reports that provide information about phones, users, user device profiles, managers and assistants, and gateway records. You can save these reports with a filename and store them in a folder on the first node server to review and print.

You can customize BAT reports for phones and for user device profiles to meet your particular needs by choosing items from a list of device fields and line fields. You can also choose how to arrange the fields in the report. The system generates the report in the CSV file format. Because reports for users, managers, assistants, and gateways have a fixed format, you cannot customize them.

Example

You need to have a list of all the directory numbers with their forwarding destinations by phone model. You can generate a Phone Report for the Cisco Unified IP Phone 7960 and choose these query details: Device Name, Directory Number, Forward Busy Destination, Forward No Answer Destination, and Label. You can arrange the report fields, so the Label field follows the Directory Number field and precedes the two forward destination numbers.

Additional Information

See the "Related Topics" section.

Generating Reports for Phones

To generate reports for phones and other IP telephony devices, use this procedure.

Procedure


Step 1 Choose Bulk Administration > Phones > Generate Phone Reports.

The Report Phone Query window displays.

Step 2 In the first Find Phone where drop-down list box, choose the field to query such as Model or Directory Number.

Step 3 In the second drop-down list box, choose the search criteria such as begins with, contains, or is empty.

Step 4 In the search field/list box, either choose or enter the value that you want to locate, such as the model name from the list or directory number range.

Step 5 Specify the appropriate search text, if applicable.


Tip To generate a report for all phones that are registered in the database, click Find without entering any search text.


Step 6 To further define your query and to add multiple filters, check the Search Within Results check box, choose AND or OR from the drop-down box, and repeat Steps 2 through 5.

Step 7 Click Find.

A list of discovered phones displays.

Step 8 To choose details for your type of report, click Next. The Generate Phone Report Configuration window displays and shows the Query that you chose. If you want to change the type of query, click Back.

Step 9 In the Report File Name field, enter your name for this report (required).

Step 10 In the Available Device Fields drop-down list box, choose a device item and click the arrow to move the item into the Selected Fields for this Report list. You can choose one or more fields to include in your report. For a list of device and live fields, see the "Reports for Phones and IP Telephony Devices" section.

Step 11 Arrange the order of the items in the Selected Device Fields for this Report list by choosing an item and clicking the Up arrow or Down arrow to move the item to another position in the list.

Step 12 In the Available Line Fields drop-down list box, choose a line item and click the arrow to move the item into the Selected Fields for this Report list. You can choose one or more fields to include in your report.

Step 13 Arrange the order of the line items in the Selected Line Fields for this Report list by choosing an item and clicking the Up arrow or Down arrow to move the item to another position in the list.


Note You must specify at least one device or line field to generate a report.


Step 14 if you want to include IP phone services fields in your report, check the check boxes for Speed Dial Services and/or IP Phone Services.

Step 15 In the Job Information area, enter the Job description.

Step 16 To generate the report immediately, click the Run Immediately radio button. Click Run Later to generate the report later.

Step 17 To create a job for inserting the phone records, click Submit.

Step 18 To schedule and/or activate this job, use the Job Configuration window.

For more information on jobs, see the Chapter 82, "Scheduling Jobs."

For information on log files, see "BAT Log Files" section on page 83-3.

You can search and download the report file using the Upload/Download Files option in the Bulk Administration menu. See Chapter 2, "Uploading and Downloading Files."


Additional Information

See the "Related Topics" section.

Reports for Phones and IP Telephony Devices

You can produce phone reports for all phones and IP telephony devices or limit the report to one of these options:

Phone Model—Choose one from the list of models that are configured in the cluster.

Device Name—Specify a filter or use exact name.

Description—Specify a filter or use exact description.

Phone Load Name—Specify a filter or use exact name.

Device Pool—Choose one from a list of device pools that are configured in the cluster.

Calling Search Space—Choose one from a list of CSS that are configured in the cluster.

Location—Choose one from a list of locations that are configured in the cluster.

Directory Number—Specify a filter or use exact number.

After choosing the phone report type, you can choose the device and line details to include in the report.

You can choose from these Device fields:

AAR Calling Search Space

AAR Neighborhood

Authentication String

Built In Bridge

Calling Search Space

Calling Search Space Reroute

Certificate Operation

Certificate Status

Common Profile

Country

Description

Device Name

Device Pool

Device Profile

Device Protocol

Device_Default Profile

Dial Rules

Last Login user ID

Load Information

Location

Login Duration

Login Time

MLPP Domain

MLPP Indication

Media Resource List

Model

Network Hold MOH Audio Source

Network Location

Packet Capture Duration

Packet Capture Mode

Phone Template

Preemption

Privacy

Product

Public Key

Qsig

SIP Profile

Secure Shell Password

Secure Shell User ID

Security Profile

Softkey Template

Upgrade Finish Time

User ID

Geo Location

Always Use Prime Line

Always Use Prime Line for Voice Message

You can choose from these Line fields:

Alerting Name

Auto Answer

CSS_Device Failure

CSS_MWI

Call Forward Duration

Calling Line Presentation Bit

Calling Name Presentation Bit

Calling Party Prefix Digits

Connected Line Presentation Bit

Connected Name Presentation Bit

Device Failure DN

Directory Number

CSS (Forward All)

CSS (Forward Busy External)

CSS (Forward Busy Internal)

CSS (Forward No Answer External)

CSS (Forward No Answer Internal)

CSS (Forward On Failure)

CSS (Forward No Coverage External)

CSS (Forward No Coverage Internal)

Forward All Destination

Forward Busy Destination External

Forward Busy Destination Internal

Forward No Answer Destination External

Forward No Answer Destination Internal

Forward on Failure Destination

Forward No Coverage Destination External

Forward No Coverage Destination Internal

Forward on CTI Failure CSS

Line AAR Neighborhood

Line Alerting Name ASCII

Line Description

Line Network Hold MOH Audio Source

MLPP No Answer Ring Duration (Seconds)

Route Partition

Secondary Call Forward All CSS

Target CSS

Target Destination

User Hold MOH Audio Source

Party Entrance Tone

Log Missed Calls

Park Monitor Forward No Retrieve External Destination

Park Monitor Forward No Retrieve Internal Destination

Park Monitor Forward No Retrieve Internal Voice Mail

Park Monitor Forward No Retrieve External Voice Mail

Park Monitor Forward No Retrieve External CSS

Park Monitor Forward No Retrieve Internal CSS

Park Monitor Reversion Timer

Additional Information

See the "Related Topics" section.

Producing a List of Phones with Dummy MAC Addresses

To generate a list of phones that are using dummy MAC addresses, use the following procedure.

Procedure


Step 1 Choose Bulk Administration > Phones > Generate Phone Reports.

The Report Phone Query window displays.

Step 2 In the first Find Phone(s) where drop-down list box, choose Device Name.

Step 3 In the second drop-down list box, choose begins with.

Step 4 In the text field, enter BAT. All phones that are added with a dummy MAC address have device names that begin with BAT.

Step 5 Click Find. The text Device Name begins with `BAT' and displays in the query text box.

Step 6 Click Next. The Generate Phone Report Configuration window displays.

Step 7 Complete the report by going to Step 9 in the procedure for Generating Reports for Phones.


Additional Information

See the "Related Topics" section.

Viewing Report Log Files

BAT generates log files for each report transaction and stores them on the first node of Cisco Unified Communications Manager server. You can find the link to log files for this job from the Job configuration window for this job. For more details, see Chapter 82, "Scheduling Jobs."

Additional Information

See the "Related Topics" section.

Related Topics

Generating Reports for Phones

Reports for Phones and IP Telephony Devices

Producing a List of Phones with Dummy MAC Addresses

Viewing Report Log Files