Cisco Unified Communications Manager Bulk Administration Guide, Release 8.5(1)
Resetting or Restarting Phones
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Resetting or Restarting Phones

Table Of Contents

Resetting or Restarting Phones

Using Query to Reset or Restart Phones

Using a Custom File to Reset or Restart Phones

Related Topics


Resetting or Restarting Phones


You can reset or restart devices without updating any attributes. Use this procedure if a problem arises, and you must reset or restart the phones with a bulk transaction.

You can choose between two methods to locate phones that you want to reset or restart:

Using Query to Reset or Restart Phones

Using a Custom File to Reset or Restart Phones

Using Query to Reset or Restart Phones

To reset or restart phones by creating a query to locate the phones, use the following procedure.

Procedure


Step 1 Choose Bulk Administration > Phones > Reset/Restart Phones > Query.

The Reset/Restart Phones Configuration window displays.

Step 2 From the first Find Phones where drop-down list box, choose one of the following criteria:

Device Name

Description

Directory Number

Calling Search Space

Device Pool

Device Type

Call Pickup Group

LSC Status

Authentication String

Device Protocol

Security Profile

Common Device Configuration

From the second Find Phone where drop-down list box, choose one of the following criteria:

begins with

contains

is exactly

ends with

is empty

is not empty

Step 3 Specify the appropriate search text, if applicable.


Tip To find all phones that are registered in the database, click Find without entering any search text.


Step 4 To further define your query, you can choose AND or OR to add multiple filters and repeat Steps 2 and 3.

Step 5 Click Find.

A list of discovered templates displays by

Device Name

Description

Device Pool

Device Protocol

Status

IP Address

Step 6 From the list of records, click the device name that matches your search criteria.

Step 7 Click one of the following options:

Reset—To reset (power-cycle) the phones

Restart—To reset phones without power-cycling

Apply Config—To reset only the settings that have changed since the last reset

Step 8 In the Job Information area, enter the Job description.

Step 9 To insert the phone records immediately, click the Run Immediately radio button. Click Run Later to insert the phone records at a later time.

Step 10 To create a job for inserting the phone records, click Submit.

Step 11 To schedule and/or activate this job, use the Job Configuration window.

For more information on jobs, see the Chapter 82, "Scheduling Jobs."

For information on log files, see "BAT Log Files" section on page 83-3.


Additional Topics

See the "Related Topics" section.

Using a Custom File to Reset or Restart Phones

You can create a custom file of phones that you want to reset or restart by using a text editor. You can use either device names or directory numbers in the custom file.

Before You Begin

1. Create a text file that lists one of these details for the phones that you want to reset or restart:

Device names

Description

Directory numbers

2. Put each item on a separate line in the text file.

3. Upload the file to the first node of Cisco Unified Communications Manager. See the "Uploading a File" section on page 2-3.

To reset or restart phones by using a custom file, use the following procedure.

Procedure


Step 1 Choose Bulk Administration > Phones > Reset/Restart Phones > Custom File.

The Reset/Restart Phones Custom Configuration window displays.

Step 2 In the Update Phones where drop-down list box, choose the type of custom file that you have created from one of the following criteria:

Device Name

Directory Number

Description

Step 3 In the list of custom files, choose the filename of the custom file for this update.


Caution If no information is entered into the query text box, the system resets or restarts all phones.

Step 4 Click Find.

Step 5 Click one of the following

Reset—To reset (power-cycle) the phones

Restart—To reset phones without power-cycling

Apply Config—To reset only the settings that have changed since the last reset

Step 6 In the Job Information area, enter the Job description.

Step 7 To insert the phone records immediately, click the Run Immediately radio button. Click Run Later to insert the phone records at a later time.

Step 8 To create a job for inserting the phone records, click Submit.

Step 9 To schedule and/or activate this job, use the Job Configuration window.

For more information on jobs, see the Chapter 82, "Scheduling Jobs."

For information on log files, see "BAT Log Files" section on page 83-3.


Additional Topics

See the "Related Topics" section.

Related Topics

Using Query to Reset or Restart Phones

Using a Custom File to Reset or Restart Phones