Cisco Unified Communications Manager Bulk Administration Guide 6.0(1)
Resetting or Restarting Phones
Downloads: This chapterpdf (PDF - 353.0KB) The complete bookPDF (PDF - 4.31MB) | Feedback

Resetting or Restarting Phones

Table Of Contents

Resetting or Restarting Phones

Using Query to Reset or Restart Phones

Using a Custom File to Reset or Restart Phones

Related Topics


Resetting or Restarting Phones


You can reset or restart devices without updating any attributes. Use this procedure if a problem arises, and you must reset or restart the phones with a bulk transaction.

You can choose between two methods to locate phones you want to reset or restart:

Using Query to Reset or Restart Phones

Using a Custom File to Reset or Restart Phones

Using Query to Reset or Restart Phones

To reset or restart phones by creating a query to locate the phones, use the following procedure.

Procedure


Step 1 Choose Bulk Administration > Phones > Reset/Restart Phones > Query.

The Reset/Restart Phones Configuration window displays.

Step 2 From the first Find Phone where drop-down list box, choose one of the following criteria:

Device Name

Description

Directory Number

Calling Search Space

Device Pool

Device Type

Call Pickup Group

LSC Status

Authentication String

Device Protocol

Security Profile

From the second Find Phone where drop-down list box, choose one of the following criteria:

begins with

contains

is exactly

ends with

is empty

is not empty

Step 3 Specify the appropriate search text, if applicable.


Tip To find all phones that are registered in the database, click Find without entering any search text.


Step 4 To further define your query, you can choose AND or OR to add multiple filters and repeat steps 2 and 3.

Step 5 Click Find.

A list of discovered templates displays by:

Device Name

Description

Device Pool

Device Protocol

Status

IP Address

Step 6 From the list of records, click the device name that matches your search criteria.

Step 7 Click one of the following options:

Reset—To reset (power-cycle) the phones

Restart—To reset phones without power-cycling

Step 8 In the Job Information area, enter the Job description.

Step 9 Click the Run Immediately radio button to insert the phone records immediately or, click Run Later to insert the phone records at a later time.

Step 10 Click Submit to create a job for inserting the phone records.

Step 11 Use the Job Configuration window to schedule and/or activate this job.

For more information on jobs, see the Chapter 63, "Scheduling Jobs."

For information on log files, see "BAT Log Files" section on page 64-3.


Additional Topics

See the "Related Topics" section.

Using a Custom File to Reset or Restart Phones

You can create a custom file of phones that you want to reset or restart by using a text editor. You can use either device names or directory numbers in the custom file.

Before You Begin

1. Create a text file that lists one of these details for the phones that you want to reset or restart:

Device names

Description

Directory numbers

2. Put each item on a separate line in the text file.

3. Upload the file to the first node of Cisco Unified Communications Manager. See the "Uploading a File" section on page 2-3.

To reset or restart phones by using a custom file, use the following procedure.

Procedure


Step 1 Choose Bulk Administration > Phones > Reset/Restart Phones > Custom File.

The Reset/Restart Phones Custom Configuration window displays.

Step 2 In the Update Phones where drop-down list box, choose the type of custom file that you have created from one of the following criteria:

Device Name (includes MAC addresses)

Directory Number

Description

Step 3 In the list of custom files, choose the filename of the custom file for this update.


Caution If no information is entered into the query text box, the system resets or restarts all phones.

Step 4 Click Find.

Step 5 Click one of the following:

Reset—To reset (power-cycle) the phones

Restart—To reset phones without power-cycling

Step 6 In the Job Information area, enter the Job description.

Step 7 Click the Run Immediately radio button to insert the phone records immediately or, click Run Later to insert the phone records at a later time.

Step 8 Click Submit to create a job for inserting the phone records.

Step 9 Use the Job Configuration window to schedule and/or activate this job.

For more information on jobs, see the Chapter 63, "Scheduling Jobs."

For information on log files, see "BAT Log Files" section on page 64-3.


Additional Topics

See the "Related Topics" section.

Related Topics

Using Query to Reset or Restart Phones

Using a Custom File to Reset or Restart Phones