Cisco Unified Communications Manager Bulk Administration Guide 6.0(1)
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Index

Table Of Contents

A - B - C - D - E - F - G - H - I - J - L - M - N - O - P - Q - R - S - T - U - V -

Index

A

activating services

BPS     63-1

Unified CM Auto-Register Phone Tool     61-6

adding lines

field descriptions for BAT spreadsheet     10-9, 43-3

field descriptions for template     3-22

to existing phones     10-8, 43-1

to existing phones using BAT spreadsheet     10-8, 43-2

to existing user device profiles     10-8, 43-1

to phone template     3-4

associating file format for text-based CSV file     4-5, 25-1, 37-1, 56-20

auto-registration, enabled for Cisco Unified CallManager

enable auto-registration for Unified CM Auto-Register Phone Tool     61-3

auto-registration options, configuring     61-8

B

BAT

application overview     1-1

browser requirements     1-11

configuration process overview     1-3

data input files     1-2

error messages     64-3

installation     1-2

log files location     64-3

online help     1-11

scheduling jobs     63-1

troubleshooting     64-3

troubleshooting performance     64-6

version     1-11

BAT.xlt, see BAT spreadsheet

BAT Performance     B-1

BAT spreadsheet

adding lines to existing phones     10-8, 43-2

Catalyst 6000 FXS ports     48-3

field descriptions

adding lines     10-9, 43-3

updating users     18-2

user device profile     34-4

IP telephony devices     3-30

manager assistant associations     28-9

overview     1-8

phones     3-30

phones with users     24-1

Unified CM Assistant custom manager assistant for proxy mode     28-11

Unified CM Assistant default manager assistant     28-10

user device profile     34-2

users     15-2

using for CSV data file     1-8

VG200 gateway for T1 CAS or T1/E1 PRI     48-1

VG224 gateway for FXS or VG224 gateway

creating CSV data file for FXS

creating CSV data file for VG224 gateway     1

browser requirements     1-11

Bulk Provisioning Service

activating BPS     63-1

deactivating BPS     63-2

C

Call Pickup Groups

BAT considerations     52-1

BAT settings for inserting CSV file (table)     52-5

creating a CSV file (BAT.xlt)     52-2

creating custom CSV file (text-based)     A-20

CSV file settings (table)     52-4

inserting CSV file in BAT     52-4

updating existing CSV file     52-3

using query to delete call pickup groups     53-1

Catalyst 6000 FXS ports

creating CSV data file     48-3

text-based CSV file, creating     A-16

text-based CSV file format     A-17

Cisco CRS

configuring Unified CM Auto-Register Phone Tool     61-6

required for Unified CM Auto-Register Phone Tool     61-2

troubleshooting Unified CM Auto-Register Phone Tool     64-8

Cisco Customer Response Solutions, see Cisco CRS

Cisco Unified CallManager

enable auto-registration for Unified CM Auto-Register Phone Tool     61-3

inserting

CTI ports     6-1, 17-1, 39-1, 48-1

H.323 clients     6-1, 17-1, 39-1, 48-1

phones     6-1, 17-1, 39-1, 48-1

phones with users     27-1

Unified CM Assistant manager-assistant associations     29-1

users     17-1

VG200 gateway (FXS or FXO)     48-6

VG200 gateway (T1 CAS or T1/E1 PRI)     48-6

overview of inserting records     1-10

Cisco Unified CallManager Assistant, see Unified CM Assistant

Cisco Unified CM Assistant Configuration Wizard     28-2

Cisco Unified IP-IVR

required for Unified CM Auto-Register Phone Tool     61-2

Client Matter Codes

BAT considerations     50-2

BAT settings for inserting CSV file (table)     50-7

configuration checklist (table)     50-1

creating a CSV file (BAT.xlt)     50-3

creating custom CSV file (text-based)     A-18

CSV file settings (table)     50-5

deleting code settings (BAT)     51-1

inserting CSV file in BAT     50-6

updating existing CSV file     50-4

CMC

text-based CSV file, updating     A-19

configuring Cisco Unified CallManager records, process     1-3

configuring gateway file format     46-2

copying

file format for text-based CSV     36-3

file format for text-based CSV file     4-3, 46-3, 56-18

phone template     3-8

template     35-4

user template     16-3

CPG

text-based CSV file, updating     A-22

CSV, comma separated values text file     1-2, A-1

CSV, text-based

Catalyst 6000 FXS ports, creating     A-16

Catalyst 6000 FXS ports format     A-17

CMC

options     50-4

updating     A-19

CPG

options     52-3

updating     A-22

CTI ports format     A-3

CTI ports-users format     A-3

FAC

options     50-4

updating     A-20

FXO or FXS ports format     A-14

H.323 clients format     A-3

H.323 client-users format     A-3

manager assistant associations

creating     A-12

custom format     A-13

manager assistant default formats     A-12

overview     A-1

phones

creating     A-1

export file, all details     A-4

options     4-1

tips for creating     A-2

with users format     A-2

T1 CAS, T1/E1 PRI format     A-14

user device profile format     A-9

user device profile options     36-1

user device profiles

creating     A-9

export file     A-11

two lines format     A-10

users

creating     A-6

format     A-7

updating     A-8

VG200 gateways, creating     A-13

VG224 gateways, creating     A-15

CSV data file

adding new devices     1-5

overview     1-5

updating existing devices     1-6

using BAT spreadsheet (BAT.xlt)     1-8

CTI ports

deleting     8-1, 13-1, 40-1

dummy MAC address, using     6-2, 27-1, 39-2

text-based CSV format     A-3

CTI ports-users

text-based CSV format     A-3

custom file

deleting phones     8-3, 40-2

deleting Unified CM Assistant managers     31-2, 32-2

deleting users     19-2

updating phones     7-2

using     1-6

using to reset password and PIN     21-3

D

deleting

call pickup groups     53-1

file format for text-based CSV file     4-5, 36-4, 46-4

manager-assistant associations     30-1

phones using custom files     8-3, 40-2

phones using query     8-1, 13-1

phone template     3-9

remote destination file format for text-based CSV file     56-19

Remote Destination Profiles using query     56-21

template     35-5

Unified CM Assistant assistants     32-1

Unified CM Assistant managers     31-1

user device profiles     40-1

users     19-1

user template     16-3

VG200 gateway     47-1

dialed number analyzer

trace configuration files     64-1

directory number

finding secure directory numbers from Unified CM Auto-Register Phone Tool     61-9

lifting restrictions     61-10

restricting from Unified CM Auto-Register Phone Tool     61-10

securing from Unified CM Auto-Register Phone Tool     61-9

downloading phone configuration using Unified CM Auto-Register Phone Tool     62-3

dummy MAC address     3-32, 6-2, 27-1, 39-2

generate a list     12-5

E

E1 PRI

creating CSV file for VG200 gateway     48-1

field descriptions for VG200 gateway template     45-22

text-based CSV file format     A-14

E1 PRI ports     45-8

error messages, BAT     64-3

exported fields     56-24

all phone details     9-2

all user device profile details     41-1

default phone details     9-2

default user device profile details     41-2

exporting

fields

all phone details     9-2

all user device profile details     41-1

default phone details     9-2

Default Remote Destination Profile file format details     56-24

default user device profile details     41-2

line appearance     23-1

moving records from one Cisco Unified CallManager to another     9-1

phone records options     9-1

phones with more than one user     9-5

remote destination profile records options     56-22

steps for exporting phone records     9-3

user device profile options     41-3

user device profile records format     41-1

user records format     20-1

user records options     20-1

using export files     1-6

F

FAC

text-based CSV file, updating     A-20

field descriptions

adding or updating lines     3-22

BAT spreadsheet

adding lines     10-9, 43-3

updating users     18-2

user device profile     34-4

phone template     3-9

updating lines     10-3, 42-3

updating users with BAT spreadsheet     18-2

user device profile template     35-2

user template     16-4

VG200 gateway - T1/E1 PRI template     45-22

VG200 gateway - T1 CAS template     45-19

file format for gateway

finding     46-1

file format for text-based CSV file

associating     4-5, 25-1, 37-1, 56-20

copying     4-3, 36-3, 46-3, 56-18

creating phone     4-2, 46-2

creating remote desination profile     56-17

creating user device profile     36-2

deleting     4-5, 36-4, 46-4

finding     4-2, 36-1, 56-16

modifying     4-4, 36-4, 46-3

overview     1-7

file format for text-based CSV file gateway

associating     46-5

finding

file     2-1

gateway file format     46-1

gateway templates     45-3

gatway file format     46-1

jobs     63-3

phone file format     4-2

phone template     3-2

remote destination file format     56-16

secure directory numbers from Unified CM Auto-Register Phone Tool     61-9

UDP file format for text-based CSV     36-1

UDP template     35-1

user template     16-1

Forced Authorization Codes

BAT considerations     50-2

BAT settings for inserting CSV file (table)     50-7

configuration checklist (table)     50-1

creating a CSV file (BAT.xlt)     50-3

creating custom CSV file (text-based)     A-18

CSV file settings (table)     50-5

deleting code settings (BAT)     51-1

inserting CSV file in BAT     50-6

updating existing CSV file     50-4

FXO

inserting VG200 gateway to Cisco Unified CallManager     48-6

text-based CSV file format for VG200 gateway     A-14

FXO ports     45-7

FXS

Catalyst 6000 ports

creating CSV data file     48-3

text-based CSV format     A-17

creating template for Catalyst 6000 ports     45-8

VG200 gateways

inserting to Cisco Unified CallManager     48-6

text-based CSV file format     A-14

G

gateway

associating file format for text-based CSV file     46-5

gateway file format

configuring     46-2

finding     46-1

gateway template

adding or editing     45-4

Catalyst 6000 FXS ports

creating template     45-8

configuration settings     45-11

finding     45-3

port configuration settings (table)     45-35

POTS port configuration settings (table)     45-36

VG200 gateway template

creating template     45-4, 45-9

FXO ports, adding     45-7

T1-CAS ports, adding     45-8

T1 PRI or E1 PRI ports, adding     45-8

H

H.323 clients

deleting     8-1, 13-1, 40-1

text-based CSV format     A-3

H.323 client-users

text-based CSV format     A-3

help, online     1-11

I

inserting records to Cisco Unified CallManager, overview     1-10

installing

Unified CM Auto-Register Phone Tooloverview     61-5

Unified CM Auto-Register Phone Tool prerequisites     61-5

instructions, Unified CM Auto-Register Phone Tool for end-users     62-3

IP telephony devices

supported with BAT     16-1

IP telephony devices, see phones

J

jobs

activating BPS     63-1

deactivating BPS     63-2

finding     63-3

scheduling     63-4

viewing log files     63-6

L

language prompts for Unified CM Auto-Register Phone Tool     61-4

line appearance

export     23-1

update     23-3

lines

adding or updating on template     3-4

field descriptions in template for adding or updating     3-22

master phone template     1-5

maximum number     3-5

updating to user device profiles     42-1

log files

BAT     64-3

file naming convention     64-3

report log files     12-6, 22-2, 33-2, 49-2

viewing job log files     63-6

M

master phone template     1-5

MGCP

T1-CAS ports     45-8

T1 PRI or E1 PRI ports, adding     45-8

modifying

file format for text-based CSV     36-4

file format for text-based CSV file     4-4, 46-3

phone template     3-7

remote destination file format for text-based CSV file     56-18

user template     16-3

N

NM-1V     45-12

NM-2V     45-12

NM-HDV     45-12

O

overriding template values     1-5

overview

BAT application     1-1

BAT spreadsheet     1-8

Cisco Unified CM Assistant     28-1

CSV data file     1-5

data input files     1-2

file formats for text-based CSV files     1-7

inserting records to Cisco Unified CallManager     1-10

installation     1-2

reports     12-1, 22-1, 44-1

templates     1-4

text-based CSV files     A-1

Unified CM Auto-Register Phone Tool tool     61-1

user device profiles     34-1

users     15-1

validating     1-10

P

passwords

resetting     21-1

phones

adding

IP services     3-5

lines     3-4

lines to existing     10-8, 43-1

speed dial settings     3-6, 3-7

with users     24-1

configuring CAPF     3-44, 16-6

creating text-based CSV file     A-1

deleting     8-1, 13-1, 40-1

dummy MAC address, using     3-32, 6-2, 27-1, 39-2

dummy MAC addresses list     12-5

export file with all details     A-4

exporting records options     9-1

exporting records steps     9-3

generating reports     12-1

insert to Cisco Unified CallManager     6-1, 17-1, 39-1, 48-1

proxy mode for Unified CM Assistant     28-2

reloading configurations     61-3

report options     12-3

template

copying     3-8

creating new     3-4

deleting     3-9

field descriptions     3-9

finding template     3-2

for IP telephony devices     3-4

modifying     3-7

Unified CM Assistant assistant     28-5

Unified CM Assistant manager configuration     28-4

updating     7-1, 18-1, 19-1

updating with custom file     7-2

updating with query     7-1

using Unified CM Auto-Register Phone Tool to configure     61-3

enable auto-registration     61-3

validating records     5-1, 38-1

phones with users

inserting to Cisco Unified CallManager     27-1

text-based CSV format     A-2

using BAT spreadsheet     24-1

validating records     26-1

PINs

resetting     21-1

prerequisites

Unified CM Auto-Register Phone Tool     61-5

Q

query

customizing a filter     1-6

deleting call pickup groups     53-1

deleting phones     8-1, 13-1

deleting Remote Destination Profiles     56-21

deleting Unified CM Assistant managers     31-1, 32-1

deleting users     19-1

updating lines     42-1

updating phones     7-1

using to reset password and PIN     21-1

R

remote destination file format for text-based CSV file

deleting     56-19

modifying     56-18

remote destination profile

exporting records options     56-22

Remote Destination Profile template     56-1

reports

dummy MAC addresses     12-5

overview     12-1, 22-1, 44-1

phone options     12-3

phones     12-1

Unified CM Assistant manager assistant     33-1

user device profile     44-1

users     22-1

VG200 gateway     49-1

resetting password and PIN

using custom file     21-3

using query     21-1

resetting phones

after update     11-1

using custom file     11-2

using query     11-1

restarting phones

after update     11-1

using custom file     11-2

using query     11-1

retaining user records when updating     18-1

S

securing directory numbers from Unified CM Auto-Register Phone Tool     61-4, 61-9

services, adding or updating     3-5

speed dial settings, adding or updating     3-6, 3-7

sub-unit     45-5, 45-10

T

T1 CAS

creating CSV data file for VG200 gateway     48-1

field descriptions for VG200 template     45-19

text-based CSV file format     A-14

T1-CAS ports, adding     45-8

T1 PRI

creating CSV file for VG200 gateway     48-1

field descriptions for VG200 gateway template     45-22

text-based CSV file format     A-14

T1 PRI ports     45-8

templates

adding or updating IP services     3-5

adding or updating lines     3-4

adding or updating speed dial settings     3-6, 3-7

BAT template overview     1-4

copying     35-4

copying phone     3-8

copying users     16-3

deleting     35-5

deleting phone     3-9

deleting users     16-3

field descriptions

adding or updating lines     3-22

phone     3-9

user device profiles     35-2

users     16-4

VG200 gateway - T1 CAS gateway     45-19

finding     35-1

master phone     1-5

modifying     35-4

modifying phone     3-7

modifying users     16-3

overriding values     1-5

template type

Catalyst 6000 FXS ports     45-8

IP telephony devices     3-4

phones     3-4

Unified CM Assistant assistant for proxy mode     28-3

Unified CM Assistant manager for proxy mode     28-3

user device profiles     35-2

users     16-2

VG200 gateway template     45-4, 45-9

trace configuration files

viewing     64-1

troubleshooting

BAT     64-3

BAT log files     64-3

BAT performance     64-6

Unified CM Auto-Register Phone Tool     64-7

troubleshooting message

BAT.xlt spreadsheet does not work with Excel XP (Office XP)     64-6

BAT excel sheet does not respond to actions     64-4

BAT menu does not display in Cisco Unified CallManager     64-3

BAT spreadsheet gives a compilation error while exporting data     64-4

cannot access complete BAT functionality     64-3

CSV data files do not match phone template/sample file     64-4

export to BAT does not work in BAT.xlt file     64-4

job does not display in find and list job window     64-5

jobs remain in hold state     64-5

jobs remain in pending state     64-5

MAC address values are not allowed in CSV file if dummy MAC address option selected     64-6

port number not configured in template     64-6

uploaded csv file does not display     64-5

when Cisco CRS starts, JTAPI shows partial service or out of service     64-8

when dialing Unified CM Auto-Register Phone Tool number, caller hears busy     64-8

U

UDP, see user device profiles

Unified CM Assistant

assistant template for proxy mode     28-3

creating CSV data file     28-9

deleting assistants

described     32-1

using custom file     32-2

deleting manager-assistant associations     30-1

deleting managers

described     31-1

using custom file     31-2

using query     31-1, 32-1

generating reports     33-1

inserting manager-assistant associations     29-1

manager and assistant line configurations, proxy mode     28-3

manager and assistant shared line configurations     28-8

manager template for proxy mode     28-3

overview     28-1

phones

assistant configuration options     28-5

manager configuration options     28-4

proxy line example     28-5

proxy lines on existing     28-6

proxy lines on new     28-6

proxy mode     28-2

shared line example     28-8

shared line mode     28-7

setting up phones and lines     28-1

text-based CSV file, creating     A-12

text-based CSV file custom format     A-13

Unified CM Assistant Configuration Wizard     28-2

Unified CM Auto-Register Phone Tool

activating Unified CM Auto-Register Phone Tool service     61-6

Cisco CRS required     61-2

Cisco Unified IP-IVR required     61-2

configuring auto-registration options     61-8

configuring on Cisco CRS server     61-6

finding secure directory numbers     61-9

installation overview     61-5

instructions for end-users     62-3

language prompts     61-4

removing     62-2

lifting restriction on directory numbers     61-10

log files location     64-7

overview     61-1

reloading configurations     61-3

requirements     61-2

restarting service     61-7

restricting directory numbers     61-10

securing directory numbers     61-4, 61-9

setting options for using     61-8

starting service     61-7

stopping service     61-7

troubleshooting     64-7

uninstalling     61-6

uninstalling

Unified CM Auto-Register Phone Tool     61-6

update

line appearance     23-3

updating

lines to user device profiles     42-1

phone configuration using Unified CM Auto-Register Phone Tool     62-3

updating lines

field descriptions     10-3, 42-3

uploading/downloading file

delete     2-3

download     2-2

finding     2-1

upload     2-3

user device profiles

adding lines to existing     10-8, 43-1

BAT spreadsheet

field descriptions     34-4

using     34-2

creating CSV data file     34-2

deleting     40-1

export file format     41-1

export file with all details     A-11

exporting record options     41-3

overview     34-1

removing     40-1

reports, generating     44-1

steps for adding     34-1

template

copying     35-4

creating     35-2

deleting     35-5

finding     35-1

modifying     35-4

text-based CSV file, creating     A-9

text-based CSV file format     A-9

updating lines     42-1

validating records     38-1

users

adding overview     15-1

adding with phones     24-1

creating CSV data file     15-2

deleting     19-1

using custom file     19-2

using query     19-1

exported records format     20-1

exporting records     20-1

field descriptions for updating with BAT spreadsheet     18-2

generating reports     22-1

inserting to Cisco Unified CallManager     17-1

resetting passwords and PINs     21-1

retaining stored values     18-1

template

copying     16-3

creating new     16-2

deleting     16-3

field descriptions     16-4

finding     16-1

for users     16-2

modifying     16-3

text-based CSV file, creating     A-6

text-based CSV file, updating     A-8

text-based CSV format     A-7

updating     18-1

updating users field descriptions     18-2

users with phones

inserting to Cisco Unified CallManager     27-1

using BAT spreadsheet     24-1

validating records     26-1

V

validating

options     1-10

overview     1-10

phone and user records     26-1

phone records     5-1, 38-1

user device profile records     38-1

version, finding     1-11

VG200 gateway

creating CSV data file for T1 CAS or T1/E1 PRI     48-1

creating template     45-4, 45-9

creating text-based CSV file     A-13

deleting gateway     47-1

field descriptions

T1/E1 PRI template     45-22

T1 CAS template     45-19

generating reports     49-1

inserting to Cisco Unified CallManager (FXS or FXO)     48-6

inserting to Cisco Unified CallManager (T1 CAS or T1/E1 PRI)     48-6

VG200 gateway template

FXO ports, adding     45-7

VG224 gateway

creating text-based CSV file     A-15

VIC-2FXO     45-5

VIC-2FXS     45-5, 45-10

viewing trace configuration files     64-1

VWIC-1MFT-E1     45-5

VWIC-1MFT-T1     45-5

VWIC-2MFT-E1     45-5

VWIC-2MFT-T1     45-5