Cisco Unified CallManager Bulk Administration Guide 5.0(1)
User Locales for TAPS
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User Locales for TAPS

Table Of Contents

User Locales for TAPS

Setting the User Locales for TAPS

Adding Languages for TAPS Prompts

Removing Languages for TAPS Prompts

TAPS Information for End Users

Related Topics


User Locales for TAPS


Administrators can specify the languages for TAPs voice prompts by using the User Locales for TAPS option. You can configure user prompts for TAPS in several languages. Make sure that the Cisco IP Telephony Locale Installer is installed on every Cisco CallManager and Cisco CRS server in the cluster.

Using the locale installer ensures that you have the latest translated text, translated voice prompts, country-specific phone tones, and country-specific gateways tones that are available for the phones. For more information on the Cisco IP Telephony Locale Installer, refer to the specific locale installer documentation.


Note You have to select at least one user locale for TAPS to work.


Setting the User Locales for TAPS

Use the following procedures to add or remove languages for TAPS prompts:

Adding Languages for TAPS Prompts

Removing Languages for TAPS Prompts

Adding Languages for TAPS Prompts

To set the languages for TAPS prompts, use the following procedure.

Procedure


Step 1 In the Cisco CallManager Administration window, choose Bulk Administration > TAPS > User Locales for TAPS. The User Locales Configuration window displays.

Step 2 In the User Locales list box, which is the list of languages that are installed on Cisco CallManager, choose the languages that you want to use for user prompts. Click the arrow to move the chosen language to the Selected User Locales list box.

You can choose as many languages as you need for user prompts and move them to the Selected User Locales list box.

Step 3 After you have chosen the languages for user prompts, to create a job, click Submit.

Step 4 Use the Job Scheduler option in the Bulk Administration main menu to schedule and/or activate this job.

For more information on jobs, see the "Scheduling Jobs."

For information on log files, see "BAT Log Files" section.


Additional Topics

See the "Related Topics" section.

Removing Languages for TAPS Prompts

To remove the languages for TAPS prompts, use the following procedure.

Procedure


Step 1 Choose Bulk Administration > TAPS > User Locales for TAPS. The Select User Locales window displays. The User Locales Configuration window displays.

Step 2 In the Selected User Locales list box, which is the list of languages that is chosen for user prompts, choose the language that you want to remove.

Step 3 Click the arrow to move the chosen language to the User Locales list box.

You can choose one or many languages from user prompts and move them to the User Locales list box.

Step 4 Click Submit. A status message indicates that the update is complete.

Step 5 To return to the TAPS Options window, click Back.


Additional Topics

See the "Related Topics" section.

TAPS Information for End Users

To configure your new phone, use this procedure.

Procedure


Step 1 Plug the phone into a port.

The phone automatically registers and displays a number.


Note It takes around 20-25 seconds for downloading phone profile and making necessary updates in first node and directory.


Step 2 Dial the CTI Route Point number provided by your system administrator and follow the prompts.

Step 3 Dial the TAPS extension that your system administrator provided.

Step 4 A voice prompts you to choose the language that you want to use. Choose appropriately.

Step 5 Dial your personal extension number, that your system administrator provided, followed by #.


Note You may be instructed to enter the complete telephone number (including area code).


Step 6 To confirm, enter your personal extension number again, followed by #.
You will receive confirmation prompt.

Step 7 Hang up the phone.

The phone resets and displays your extension number.


If you experience any problems, contact your system administrator.

Additional Topics

See the "Related Topics" section.

Related Topics

Setting the User Locales for TAPS

TAPS Information for End Users

Installing TAPS

Uninstalling TAPS

Activating TAPS Service

Starting/Stopping/Restarting TAPS

Setting TAPS Options

Setting Secure Directory Numbers