Bulk Administration Tool User Guide, Release 4.3(1)
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index

Table Of Contents

A - B - C - D - E - F - G - H - I - L - M - N - O - P - Q - R - S - T - U - V -

index

A

adding

Catalyst 6000 FXS ports 6-22

Catalyst 6000 FXS ports to Cisco CallManager 6-29

CTI ports 3-2

lines to phone template 3-4

phones 3-2

phone template 3-3

services to phone template 3-5

speed dial settings to phone template 3-6

user device profiles 5-2, 5-10

users 4-1

users to Cisco CallManager 4-8

VG200 FXS or FXO gateways to Cisco CallManager 6-17

VG200 gateways and ports 6-2

VG200 T1-CAS, T1-PRI, or E1-PRI gateways to Cisco CallManager 6-17

auto-registration 7-1

B

BAT

browser requirements 1-4

default location of log files 8-13

error messages 8-15

installation overview 2-1

installing 2-3

log files 8-13

logging on 1-5

online help 1-5

overview 1-1

specifications 1-3

starting 1-4

stopping 1-6

troubleshooting 8-13, 8-15

uninstalling 2-8

upgrading 2-2

using 1-4

version 1-5

viewing log files 8-14

BAT.xlt

create CSV for CTI ports 3-8

create CSV for CTI ports-users 3-8

create CSV for phones 3-8

create CSV for phones-users 3-8

create CSV for users 4-3, 4-12

creating Catalyst 6000 FXS ports 6-26

file location 2-3

browser requirements 1-4

C

Cisco CallManager

adding Catalyst 6000 FXS ports 6-29

adding CTI ports 3-18

adding phones 3-18, 3-20

adding phones and users 3-20

adding users 4-8

adding VG200 FXS or FXO gateways 6-17

adding VG200 T1-CAS, T1-PRI, or E1-PRI gateways 6-17

auto-registration must be enabled for TAPS 7-1

Cisco Catalyst 6000 FXS ports

adding or updating ports 6-22

adding ports 6-22

adding to Cisco CallManager 6-29

creating BAT template 6-23

creating CSV file 6-24

deleting ports 6-35

deleting template 6-38

field descriptions 6-64

limit of 500 6-26

overview 6-1, 6-21

updating 6-32

Cisco CRA

required for TAPS 7-2

troubleshooting TAPS 8-19

uninstalling TAPS 2-9

uploading TAPS 2-7

Cisco IP IVR

required for TAPS 7-2

Cisco VG200

adding gateways and ports 6-2

adding to Cisco CallManager (FXS or FXO) 6-17

adding to Cisco CallManager (T1-CAS, T1-PRI, or E1-PRI) 6-17

configure using CLI prior to adding gateways in BAT 6-1

copying a template 6-19

creating a template 6-3

creating CSV file for FXS or FXO 6-8

creating CSV file for T1-CAS, T1-PRI, or E1-PRI 6-10

delete only selected gateways 6-20

deleting BAT template 6-38

deleting gateways 6-20

field descriptions for E1-PRI 6-51

field descriptions for FXO 6-42

field descriptions for FXS 6-40

field descriptions for T1-CAS 6-45

field descriptions for T1-PRI 6-51

overview 6-1

updating endpoint identifiers 6-7

CLI 6-1

command line interface 6-1

configure TAPS 7-3

configuring

user device profiles 5-2

configuring TAPS 7-3

copying

Catalyst 6000 FXS ports template 6-31

gateway directory number template 6-37

phone template 3-23

VG200 template 6-19

create dummy MAC address 3-12, 3-19, 3-21

creating

Catalyst 6000 FXS ports template 6-23

CSV file for Catalyst 6000 FXS ports 6-24

CSV file for phones 3-7

CSV file for user device profile 5-4

CSV file for VG200 FXS or FXO 6-8

CSV file for VG200 T1-CAS, T1-PRI, or E1-PRI 6-10

phone template 3-3

template for gateway directory number 6-36

user device profiles template 5-2

VG200 template 6-3

CSV

Catalyst 6000 FXS ports 6-24

creating a BAT.xlt for users 4-3, 4-12

creating a text-based file for Catalyst 6000 FXS ports 6-28

creating a text-based file for phones, phones-users combination, CTI ports, or CTI ports-users combination 3-13

creating a text-based file for update users 4-14

creating a text-based file for user device profiles 5-7

creating a text-based file for users 4-5

creating a text-based file for VG200 gateways and ports 6-13

creating for user device profile 5-4

CTI ports 3-7

no blank lines 3-10, 5-5

phone 3-7

required location for saving files 4-6, 4-14, 5-7

retaining stored values 4-16

text file for phones 3-13, 6-13, 6-28

tips for creating text-based CSV for user device profiles 5-8

tips for creating text-based CSV for user device profiles with two lines 5-9

tips for creating text-based CSV for users 4-7, 4-15

tips for creating text-based file for phones, phones-users, CTI ports, or CTI ports-users 3-14

using BAT.xlt for Catalyst 6000 FXS ports 6-26

using BAT.xlt for phones 3-8, 3-9

using BAT.xlt for phone-user combination 3-8, 3-9

using BAT.xlt for update users 4-11

using BAT.xlt for users 4-2

VG200 for FXS or FXO 6-8

VG200 for T1-CAS, T1-PRI, or E1-PRI 6-10

CTI ports

adding 3-2

adding CTI ports-users combination to Cisco CallManager 3-20

adding to Cisco CallManager 3-18

associating new port to existing user 3-7

creating CSV file 3-7

directory number must match number of lines in template 3-8

enable authentication proxy rights 3-21

enable CTI application use 3-19, 3-21

using BAT.xlt to create CSV 3-8, 3-9

using BAT.xlt to create CSV for CTI ports-users combination 3-8, 3-9

using dummy MAC address option 3-19, 3-21

D

deleting

Catalyst 6000 FXS ports 6-35

Catalyst 6000 FXS ports template 6-38

gateway directory number template 6-38

phones 3-31

selected VG200 gateways 6-20

user device profiles 5-11

users 4-18

VG200 gateways 6-20

VG200 template 6-38

directory number

creating gateway template 6-36

securing from TAPS 7-7

downloading

phone configuration using TAPS 7-12

dummy MAC address 3-12, 3-19, 3-21

generate a list of phones with 3-29

MAC address 3-29

E

E1-PRI

adding VG200 gateways to Cisco CallManager 6-17

creating the CSV file for VG200 gateways 6-10

field descriptions for VG200 6-51

enable authentication proxy rights

adding users 4-9

for CTI ports and users 3-21

for phones and users 3-21

enable CTI application use

adding users 4-9

CTI ports 3-19

CTI ports and users 3-21

phones 3-19

phones and users 3-21

endpoint identifiers, updating 6-7

error messages, BAT 8-15

Export to BAT Format button does not work in BAT.xlt file 8-15

F

field descriptions

adding or updating lines 3-41

adding or updating lines to UDP template 5-13

Catalyst 6000 FXS ports 6-64

gateway directory number template 6-66

ground start 6-42

loop start 6-42

phone template 3-34, 3-47

VG200 - E1-PRI 6-51

VG200 - FXO 6-42

VG200 - FXS 6-40

VG200 - T1-CAS 6-45

VG200 - T1-PRI 6-51

FXO

adding VG200 gateways to Cisco CallManager 6-17

field descriptions 6-42

FXS

adding Catalyst 6000 ports to Cisco CallManager 6-29

adding or updating ports for Catalyst 6000 ports 6-22

adding VG200 gateways to Cisco CallManager 6-17

creating BAT template for Catalyst 6000 ports 6-23

creating CSV file for Catalyst 6000 ports 6-24, 6-26

creating CSV file for VG200 gateways 6-8

creating the CSV file for VG200 gateways 6-8

deleting Catalyst 6000 ports 6-35

field descriptions for Catalyst 6000 ports 6-64

field descriptions for VG200 6-40

updating Catalyst 6000 ports 6-32

G

gateway

Cisco Catalyst 6000 FXS ports 6-1

Cisco VG200

overview 6-1

gateway directory number

copying template 6-37

deleting template 6-38

field descriptions for template 6-66

template 6-36

gateway directory number template

required if you specified directory numbers 6-36

ground start, field descriptions 6-42

H

halting TAPS 7-7

help 1-5

I

inserting

user device profiles 5-10

installing

BAT/TAPS 2-3

BAT/TAPS prerequisites 2-3

completing TAPS installation 2-7

no backward template migration 2-2

no template migration when upgrading from release 3.0(3) 2-2

overview 2-1

TAPS 2-5

TAPS after BAT has already been installed 2-5

TAPS prerequisites 2-5

template migration during upgrade 2-2

instructions, TAPS for end-users 7-12

L

lines

adding or updating 3-4

field descriptions for adding or updating 3-41

field descriptions for adding or updating to UDP template 5-13

maximum number 3-5

updating 3-27

log files

BAT 8-13

explanation of file naming convention 8-14

viewing 8-14

logging on to BAT 1-5

loop start,field descriptions 6-42

M

MAC address

dummy MAC address 3-29

generate a list of phones with dummy 3-29

module in slot 6-4

N

NM-1V 6-4

NM-2V 6-4

NM-HDV 6-4

O

overview

adding or updating FXS ports for Catalyst 6000 modules 6-22

adding VG200 gateways and ports 6-2

BAT 1-1

Catalyst 6000 FXS ports 6-21

creating CSV files for FXS ports on Catalyst 6000 modules 6-24

gateway directory number 6-36

TAPS 7-1, 7-2

working with gateways and ports 6-1

P

password, value is mandatory 3-17

phone

adding 3-2

adding a template 3-3

adding or updating lines 3-4

adding or updating services 3-5

adding or updating speed dial settings 3-6

adding phones-users combination to Cisco CallManager 3-20

adding to Cisco CallManager 3-18, 3-20

BAT reaction if line information fails during insert 3-23

copying a template 3-23

creating CSV file 3-7

CSV text file 3-13, 6-13, 6-28

deleting 3-31

deleting templates 3-32

enable authentication proxy rights 3-21

enable CTI application use 3-19, 3-21

field descriptions for phone template 3-34, 3-47

generate a list of phones with dummy MAC addresses 3-29

updating 3-25

updating lines 3-27

using BAT.xlt to create CSV for phone 3-8, 3-9

using dummy MAC address option 3-12, 3-19, 3-21

PIN, value is mandatory 3-17

ports

adding CTI 3-2

adding VG200 6-2

prerequisites

BAT/TAPS 2-3

TAPS 2-5

Q

query

updating lines 3-27

updating phones 3-25

R

removing

user device profiles 5-11

repository manager 2-7

reset devices after update 3-26

restart devices after update 3-26

S

secure TAPS 7-7

securing directory numbers from TAPS 7-7

services, adding or updating 3-5

specifications 1-3

speed dial settings, adding or updating 3-6

starting

BAT 1-4

TAPS 7-6

stopping

BAT 1-6

TAPS 7-7

sub-unit 6-4

T

T1-CAS

adding VG200 gateways to Cisco CallManager 6-17

creating the CSV file for VG200 gateways 6-10

field descriptions for VG200 6-45

T1-PRI

adding VG200 gateways to Cisco CallManager 6-17

creating the CSV file for VG200 gateways 6-10

field descriptions for VG200 6-51

TAPS

auto-registration must be enabled 7-1

Cisco CRA required 7-2

Cisco IP IVR required 7-2

completing installation 2-7

completing uninstallation 2-9

configuring 7-3

halting 7-7

installing 2-3, 2-5

installing once BAT is already installed 2-5

instructions for end-users 7-12

overview 7-1, 7-2

securing directory numbers 7-7

starting 7-6

stopping 7-7

taps.aef 2-7

troubleshooting 8-13, 8-19

troubleshooting on the Cisco CRA server 8-19

uninstalling 2-8

uploading to Cisco CRA Administration server 2-7

version 1-6

taps.aef 2-7

template

adding or updating lines 3-4

adding or updating services 3-5

adding or updating speed dial settings 3-6

BAT.xlt file location 2-3

copying Catalyst 6000 FXS ports 6-31

copying gateway directory number 6-37

copying phone 3-23

copying VG200 6-19

creating Catalyst 6000 FXS ports 6-23

creating VG200 6-3

deleting Catalyst 6000 FXS ports 6-38

deleting gateway directory number 6-38

deleting phone 3-32

deleting VG200 6-38

field descriptions for adding or updating lines 3-41

field descriptions for adding or updating lines to UDP template 5-13

field descriptions for Catalyst 6000 ports 6-64

field descriptions for gateway directory number 6-66

field descriptions for phone 3-34, 3-47

field descriptions for VG200 - E1-PRI or T1-PRI 6-51

field descriptions for VG200 - FXO 6-42

field descriptions for VG200 - FXS 6-40

field descriptions for VG200 - T1-CAS 6-45

gateway directory number 6-36

gateway directory number is required if you specified directory numbers 6-36

migration during upgrade 2-2

no backward migration 2-2

overview of gateway directory number 6-36

phone 3-3

user device profiles 5-2

troubleshooting

BAT 8-15

BAT and TAPS 8-13

couldn't create user object. Check if DC Directory is running 8-18

data files (CSV) format do not match phone template/sample file 8-15

directory number cannot be added without at least one MAC address 8-18

errors occur when using the dummy MAC address option 8-16

Export to BAT Format button does not work in BAT.xlt file 8-15

MAC address values are not allowed in the file if dummy MAC address values are desired 8-18

null value for mandatory field is not allowed 8-16

partition details can be added only with corresponding directory number 8-16

port data in record number n does not match the corresponding sample file/number of lines and speed dials in phone template chosen 8-17

port identifier contains invalid endpoint prefix 8-17

port identifier contains invalid port number 8-17

port number not configured in the template 8-17

preprocess exception 8-20

provider exception 8-21

same directory number cannot be assigned twice to a device in the same partition 8-18

selected template does not contain DN details for directory number 8-16

TAPS 8-19

TAPS on the Cisco CRA server 8-19

the page cannot be displayed 8-15

when the Cisco CRA server starts, the JTAPI subsystem shows partial service or out of service 8-19

U

uninstalling

BAT/TAPS 2-8

removing TAPS from Cisco CRA Administration server 2-9

update users

creating CSV file 4-11

creating text-based CSV file 4-14

updating

Catalyst 6000 FXS ports 6-22, 6-32

endpoint identifiers 6-7

lines 3-27

lines for phone template 3-4

phone configuration using TAPS 7-12

phones 3-25

services to phone template 3-5

speed dial settings to phone template 3-6

users 4-10

upgrading BAT 2-2

uploading TAPS to the Cisco CRA Administration server 2-7

user

using BAT.xlt for phone-user combination 3-9

user device profile

CSV file 5-4

user device profiles

adding 5-2, 5-10

configuring 5-2

creating a template 5-2

creating text-based CSV file 5-7

deleting 5-11

inserting 5-10

removing 5-11

users

adding 4-1

adding to Cisco CallManager 4-8

BAT.xlt 4-3, 4-12

creating CSV file 4-2

creating text-based CSV file 4-5

deleting 4-18

updating 4-10

using BAT.xlt for phone-user combination 3-8

V

version 1-5, 1-6

VIC-2FXO 6-5

VIC-2FXS 6-5

Viewing log files 8-14

VWIC-1MFT-E1 6-5

VWIC-1MFT-T1 6-5

VWIC-2MFT-E1 6-5

VWIC-2MFT-T1 6-5