Bulk Administration Tool User Guide, Release 4.0(1)
Modifying Phones
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Modifying Phones

Table Of Contents

Modifying Phones

Creating a Query to Update Phone Records

Updating Lines

Deleting Phone Records


Modifying Phones


You can update and delete bulk phone records from the Cisco CallManager database.

Related Topics

Creating a Query to Update Phone Records

Deleting Phone Records

Creating a Query to Update Phone Records

The administrator can create a query to update a set of records. Create a query requires defining a filter. The administrator can also create multiple queries by clicking either the AND or OR button.

Procedure

To create a query, perform the following steps:


Step 1 Choose Configure > Phones.

Step 2 Click Update Phones.

Step 3 Define the filter to locate the records you want to update.

a. From the drop-down list box, choose the field to query such as Model, Device Name, and so on.

b. From the drop-down list box, choose the search criteria such as begins with, contains, is empty, and so on.

c. In the search field, either choose or enter the value that you want to locate, such as a specific phone model.

d. Click Add to Query to add the defined filter to the query.


Caution The BAT tool applies the changes to all phone records if no filter is defined.

e. Click AND or OR to add multiple filters.

f. Click View Query Result to display the records that are going to be affected.

Step 4 Specify the setting you want to update.

a. Choose a setting from the Set Value list box by clicking the drop-down arrow.

b. Enter the new value or click the drop-down arrow to choose a value.

c. Use the arrows to add the specified field and field values to the update box to indicate that these are the fields that will change.

d. Choose the Reset Devices after update box to reset (power-cycle) the phones as soon as the update completes.


Note Do not choose the Reset Devices after update box if you want to wait and update the phones at a later time.


Step 5 Click Run to apply the new updates to the data records.


Updating Lines

Procedure

To update lines, perform the following steps:


Step 1 Choose Configure > Phones.

Step 2 Click Update Lines.

Step 3 Define the filter to locate the records in which to update the lines.

Step 4 Click Add to Query to add the defined filter to the query.

a. Click AND or OR to add multiple filters.

b. Click View Query Result to display the records that are going to be affected.

Step 5 Specify the setting you want to update.

a. Choose a setting from the Set Value list box by clicking the drop-down arrow.

b. Enter the new value or click the drop-down arrow to choose a value.

c. Use the arrows to add the specified field and field values to the update box to indicate that these are the fields that will change.

d. Choose the Reset Devices after update box to reset (power-cycle) the phones as soon as the update completes.


Note Do not choose the Reset Devices after update box if you want to wait and update the lines at a later time.


Step 6 Click Run to apply the new updates to the data records.


Deleting Phone Records

You can delete multiple phone records from the Cisco CallManager database using the following procedure.

Procedure

To delete phone records, perform the following procedure:


Step 1 Choose Configure > Phones.

Step 2 Click the Delete Phones link.

Step 3 From the drop-down list box, choose the field you want to search, such as MAC address, description, and so on.

Step 4 From the drop-down list box, choose the search criteria, such as begins with, contains, is empty, and so on.

Step 5 In the search field, enter the value you want to locate, such as a specific MAC address or phone model.

Step 6 Click Add to Query to add the defined filter to the query.


Caution BAT deletes all phone records if no information is entered into the query text box.

Step 7 Click AND or OR to add multiple filters to the query.

Step 8 Click View Query Results to verify the records that are going to be deleted.


Note After the phones are updated in Cisco CallManager, the application generates a log file indicating the number of records updated and the number of records failed, including an error code. For more information on log files, see "Troubleshooting."


Step 9 Click Run to delete the records.