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Release Notes for Cisco IP Telephony Backup and Restore System (BARS), Version 4.0(13)

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Release Notes for Cisco IP Telephony Backup and Restore System (BARS), Version 4.0(13)

Table Of Contents

Release Notes for Cisco IP Telephony Backup and Restore System (BARS), Version 4.0(13)

What is New in This Release

Important Information

Checking the Compatibility Matrix

Resolved Issues

Known Issues

Documentation Updates

Obtaining Documentation, Obtaining Support, and Security Guidelines

Cisco Product Security Overview


Release Notes for Cisco IP Telephony Backup and Restore System (BARS), Version 4.0(13)


This Release Note contains the following information about this release of BARS:

What is New in This Release

Important Information

Checking the Compatibility Matrix

Resolved Issues

Known Issues

Obtaining Documentation, Obtaining Support, and Security Guidelines

Cisco Product Security Overview

Use this document in conjunction with Cisco IP Telephony Backup and Restore System (BARS) Administration Guide, Version 4.0(12), which provides information on utility installation, configuration, and restoration procedures. To obtain this document, click the following URL:

http://www.cisco.com/univercd/cc/td/doc/product/voice/backup/index.htm

What is New in This Release

This release of BARS contains the enhancements described in the "Resolved Issues" section.

Important Information

All-third party applications, including Cisco-provided and Cisco-approved applications that are coresident on the Cisco Unified CallManager server, must be stopped and disabled before you use the restore process.


Note Be sure to stop and disable all intrusion-detection applications, such as Cisco Security Agent and any virus-protection software, before using the restore process.



Tip Before you use BARS to perform a restore, reinstall any service releases; otherwise, BARS produces a version-mismatch error.

After using BARS to perform a restore, be sure to reinstall Cisco IP telephony applications, products, plugins, service releases, locales, and add-on devices to versions that are compatible with the restored version of Cisco Unified CallManager. If this is not done, you may lose data during the next upgrade of Cisco Unified CallManager as well as losing all locales and add-on devices.


Checking the Compatibility Matrix

Be sure to check the Cisco Unified CallManager Compatibility matrix at the following URL for information about which components have been tested with various BARS releases:

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_device_support_tables_list.html


Note If you receive a warning while you are using BARS that indicates an incompatibility issue, double-check the matrix. If the matrix indicates that BARS has been tested with the component that the warning specifies, you can ignore the warning.


Resolved Issues

Table 1 describes the resolved issues (severity 1, 2, or 3) for BARS version 4.0(13):

Table 1 Resolved Issues for BARS Version 4.0(13)  

Identifier
Headline and URL

CSCsh86567

CRS 4.1: Popup window hidden behind BARS status window

CSCsd55502

BARS 4.0.12 ERROR: Cancelling connection failed. Error code 487.

CSCsi32637

BARS 4.0.12 failed to copy URL Services window

CSCsi62013

BARS Configure Scheduler window buttons misleading

CSCsa82969

BARS Status window intermittently blanks out during restore of large files

CSCsk24673

URL Service Restore error

CSCsk36441

CRS 6.0 restore from tape drive fails


Known Issues

Known problems (bugs) are graded according to severity level. These release notes contain descriptions of:

All severity level 1 or 2 bugs.

Significant severity level 3 bugs.

You can search for problems by using the Cisco Software Bug Toolkit.

To access Bug Toolkit, you need the following items:

Internet connection

Web browser

Cisco.com user ID and password

To use the Software Bug Toolkit, follow these steps:

Procedure


Step 1 To access the Bug Toolkit, go to http://tools.cisco.com/Support/BugToolKit/action.do?hdnAction=searchBugs.

Step 2 Log in with your Cisco.com user ID and password.

Step 3 To look for information about a specific problem, enter the bug ID number in the "Search for Bug ID" field, then click Go.


For information about how to search for bugs, create saved searches, create bug groups, etc., click Help in the Bug Toolkit page.

Table 2 Open Issues for BARS Release 4.0(13)  

Identifier
Headline and URL

CSCsh41462

MS Applet error

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsh41462


Documentation Updates

This section provides documentation changes that were unavailable when the Cisco IP Telephony Backup and Restore System (BARS) Version 4.0(13) documentation was released.

In the "Restoring a CRS Release 4.x Cluster" section, Step 4 should be replaced with the following information:

The "Restore Wizard: Step 2 of 4" window displays in one of the following two versions:

If you chose a CiscoUpgrade.tar archive file that you copied from the CRS CD or a Patch(SR/ES).tar file that you downloaded from CCO from the previous window, the wizard prompts you to "Enter CRS data destination server to restore" in the Data Destination Server field. Enter the name of any active CRS server in the CRS cluster and click Next.

The server that you choose restores the data for the entire CRS cluster on which it resides. This data destination server does not need to be the same server that you chose as the data source server when this CRS cluster was backed up.

If the archive that you chose on the previous window was a .tar file that was created by using BARS, you are now instructed to: "Select data destination server and application to restore."

From the drop-down lists on the "Restore Wizard: Step 2 of 4" window, first choose any active CRS server in the CRS cluster; then, choose the application (CRS) to restore. Click Next.


Note If you are restoring the data on a Cisco Customer Response Solutions (CRS) cluster, the CRS data destination server that you choose restores the data for the entire CRS cluster on which it resides. This data destination server does not need to be the same server that you chose as the data source server when this CRS cluster was backed up.


Obtaining Documentation, Obtaining Support, and Security Guidelines

For information on obtaining documentation, obtaining support, providing documentation feedback, security guidelines, and also recommended aliases and general Cisco documents, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

Cisco Product Security Overview

This product contains cryptographic features and is subject to United States and local country laws governing import, export, transfer and use. Delivery of Cisco cryptographic products does not imply third-party authority to import, export, distribute or use encryption. Importers, exporters, distributors and users are responsible for compliance with U.S. and local country laws. By using this product you agree to comply with applicable laws and regulations. If you are unable to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at: http://www.cisco.com/wwl/export/crypto/tool/stqrg.html. If you require further assistance please contact us by sending email to export@cisco.com.