Cisco Unified Communications Manager System Guide, Release 9.1(1)
Music On Hold
Downloads: This chapterpdf (PDF - 1.02MB) The complete bookPDF (PDF - 10.03MB) | Feedback

Music On Hold

Music On Hold

This chapter provides information about the integrated Music On Hold (MOH) feature which allows users to place on-net and off-net users on hold with music that is streamed from a streaming source. The Music On Hold feature allows two types of hold:

  • End-user hold
  • Network hold, which includes transfer hold, conference hold, and call park hold

Music On Hold also supports other scenarios where recorded or live audio is needed.