Cisco Unified Communications Manager Features and Services Guide, Release 9.1(1)
Index
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Contents

A - B - C - D - E - F - G - H - I - J - L - M - N - O - P - Q - R - S - T - U - V - W -

Index

A

AAR 1
See automated alternate routing (AAR) 1
access
restricting with partitions 1
access control
MLPP numbering plan
example (figure) 1
explained 1
precedence patterns
example (figure) 1
explained 1
access lists
configuration 1
configuration settings (table) 1
member details configuration settings (table) 1
ad hoc conference
interactions with logical partitioning 1
agent call
barging or monitoring 1
alert
call pickup 1
alternate party diversion (APD)
example (figure) 1
explained 1
announcements
blocked precedence 1
blocked precedence (figure) 1
busy station 1
MLPP 1
unauthorized precedence 1
unauthorized precedence (figure) 1
annunciator
IPv6 1
application dial rules
configuring for Web Dialer 1
application users
configuring for Web Dialer 1
assisted directed call park 1
audio sources
configuring 1
creating for MOH 1
for MOH 1
managing for MOH 1
multicast 1
storing for MOH 1
unicast 1
auto call pickup
described 1
interactions with Cisco Unified Mobility 1
automated alternate routing (AAR)
MLPP interaction 1

B

bandwidth
insufficient with AAR for MLPP 1
barge
activating with built-in conference bridge 1
built-in and shared conference bridge differences (table) 1
configuration checklist (table) 1 2
configuring 1
described 1
installing and activating 1
interactions and restrictions 1
intercom usage 1
overview 1
party entrance tone 1
PLAR support 1
related topics 1
service parameters 1
softkey 1
system requirements 1
Barge
interactions with logical partitioning 1
BIB call information and call display 1
BLF
configuring for directed call park 1
directed call park configuration settings 1
BLF Presence
authorization 1
feature interactions and restrictions 1
groups
configuration example 1
explained 1
interaction examples 1
interaction with phones and trunks 1
interaction with route lists 1
more information 1
overview 1
request examples 1
BLF/SpeedDial
buttons 1
configuration settings (table) 1 2
configuring 1
Blocked Call
DCC 1
Destination Code Control 1
built-in bridge 1
See BIB 1
built-in conference bridge
barge 1
busy lamp field call pickup
configuration checklist (table) 1
described 1
example 1

C

Call Back
additional information for Call Back notification with phones that are running SIP 1
configuration checklist 1
description 1
interactions and restrictions 1
interactions with Call Forward, iDivert, and Voice-Mail System features 1
overview 1
setting service parameters 1
softkey template 1
suspend/resume functionality 1
system requirements 1
understanding 1
Call Blocking Percentage
DCC 1
Destination Code Control 1
call classification configuration settings (table) 1
call control discovery 1
call display restrictions
configuration checklist (table) 1
configuring 1
configuring in translation pattern 1
configuring phones for 1
enabling 1
interactions
call park 1
conference 1
conference list 1
extension mobility 1
listed 1
voice mail 1
introduction 1
overview 1 2
related topics 1
sample call flow (figure) 1
sample configurations
calling search spaces 1
call park 1
devices 1
gateways 1
listed 1
translation patterns 1
scenarios 1
service parameters for connected number display 1
system requirements 1
translation patterns for 1
with Cisco Extension Mobility 1
call forward
MLPP interaction 1
call forwarding
interactions with logical partitioning 1
call monitoring 1
See monitoring 1
call park
configuration checklist (table) 1
configuration settings (table) 1
configuring 1
configuring a number 1 2
deleting a number 1
directed
via DTMF with Cisco Unified Mobility 1
example with MOH 1
finding a number 1
installing and activating 1
interactions 1
interactions with logical partitioning 1
interaction with call display restrictions 1
introduction 1
overview 1
restrictions 1
setting service parameters 1
system requirements 1
usage example 1
call pickup
activating 1
auto
described 1
interactions with Cisco Unified Mobility 1
busy 1
busy lamp field
configuration checklist (table) 1
described 1
call pickup group
assigning to a directory number 1
defining a pickup group for other group pickup 1
configuration checklist (table) 1
configuring 1
directed
configuration checklist (table) 1
described 1
examples 1
group call pickup
described 1
installing 1
interactions
call accounting 1
calling search space 1
dependency records 1
listed 1
partitions 1
route plan report 1
time of day 1
interactions and restrictions 1
interactions with logical partitioning 1
introducing 1
no answer 1
no bandwidth 1
notification 1
other group
configuration checklist (table) 1
described 1
overview 1
phone feature described 1
related topics 1
restricting access 1
restrictions
listed 1
service parameters 1
system requirements 1
using with partitions 1
call pickup group
configuration settings (table) 1
configuring 1 2
deleting 1
finding 1
call preservation
with intercom 1
with MLPP 1
call recording 1
See recording 1
call throttling
introduction 1
related topics 1
troubleshooting 1
call transfer
interactions with logical partitioning 1
MLPP interaction 1
call waiting
MLPP interaction 1
called digits transformation (figure) 1
called party
transformations
and local route groups 1
calling party normalization
activating 1
BAT support 1
Call Detail Record support 1 2
calling party number type 1
calling party transformation CSS 1
CAR support 1
Cisco Extension Mobility support 1
Cisco Unified Communications Manager Assistant support 1
Cisco Unity Connection support 1 2
Cisco Unity support 1
configuration checklist 1
configuring 1
device mobility support 1
forwarding calls 1
globalizing described 1
information for end users 1
installing 1
interactions 1
localizing, described 1
mapping global number to local variant 1
phone support 1
related topics 1
restrictions 1
service parameters 1
system requirements 1
transferring calls 1
calling party transformation patterns 1
calling search spaces
Cisco Unified Communications Manager Assistant
configuration tips 1
configure display in drop-down list box 1
partition limitations 1
SUBSCRIBE (for BLF Presence) 1
SUBSCRIBE (for Presence) 1
cBarge
activating with shared conference bridge 1
interactions with logical partitioning 1
party entrance tone 1
PLAR support 1
softkey 1
CDR
recording for precedence calls 1
CEF 1
See Cisco Extended Functions 1
channel nonpreemptable 1
Cisco Customer Response Platform
components 1
Cisco Extended Functions
activating for QRT 1
DB Change Notifier 1
DBL library 1
multiple applications in a cluster 1
QBEHelper 1
redundancy manager 1
screen helper and dictionary 1
SDI Trace and Alarm 1
service architecture 1
service architecture (figure) 1
service dependency 1
service dependency (figure) 1
service parameters for QRT 1
Cisco Extension Mobility
adding the Cisco Extension Mobility service 1
configuration checklist (table) 1
configuration example 1 2
configuration guidelines 1
configuring 1
creating a default device profile for each Cisco Unified IP Phone type 1
creating the device profile for a user 1
description 1
device profiles
default 1
understanding 1
user 1
equivalency 1
illustrated (figure) 1
information for users 1
installing 1
interactions
bulk administration tool 1
call display restrictions 1
Cisco Unified Communications Manager Assistant 1
intercom 1
IPv6 1
listed 1
Presence 1
Pv6 1
services that are running on the same server 1
interactions and restrictions 1
interactions with logical partitioning 1
intercom interactions 1
introducing 1
login and logout behavior 1
login call flow 1
logout call flow 1
overview 1
related topics 1
restrictions 1
secure support 1
setting service parameters (table) 1
subscribing phones 1
support for secure Cisco Extension Mobility 1
system requirements 1
user device profile, associating 1
using 1
Cisco Extension Mobility Cross Cluster 1
See Extension Mobility Cross Cluster 1
Cisco IP Manager Assistant service
understanding 1 2
Cisco IPMA 1
See Cisco Unified Communications Manager Assistant 1
Cisco Mobile clients 1
Cisco Unified Communications Manager
IPv6 1
MOH servers 1
Cisco Unified Communications Manager Assistant
architecture overview 1 2
assistant console dialog options 1 2
assistant console interface 1 2
assistant interfaces 1 2
bulk administration tool 1 2
calling party normalization 1 2
calling search space and partitions, configuration tips 1
Cisco Unified IP Phone interface 1 2
Cisco Unified IP Phone Services, configuration tips 1
configuration checklist for proxy line support (table) 1
configuration checklist with shared line support (table) 1
configuration wizard for proxy line 1
configuring assistant phones, tips 1
configuring assistant proxy and incoming intercom lines 1
configuring manager and assigning assistant for proxy line 1
configuring manager and assigning assistant for shared line 1
configuring manager phones, tips 1
configuring manager primary and incoming intercom lines 1 2
configuring shared and incoming intercom lines for assistant 1
database access architecture, understanding 1 2
deleting assistant information 1 2
deleting manager information 1 2
dial rules configuration 1 2
extension mobility 1 2
installing and activating 1 2
installing the assistant console application 1
interactions 1
intercom 1 2
intercom usage 1
IPMASecureSysUser 1 2
IPv6 1 2
manager and assistant configuration 1
manager and assistant phone configuration 1 2
manager assistant administration interface 1 2
manager configuration 1 2
manager interfaces 1 2
message waiting indicator 1
more information 1
multilevel precedence and preemption 1
Multilevel Precedence and Preemption (MLPP) 1
phones, configuration tips 1 2
providing information to managers and assistants 1 2
reporting tools 1 2
restrictions 1 2 3
route point configuration tips 1
scalability 1 2
security 1 2
setting service parameters 1 2
softkeys 1 2
starting the Cisco IP Manager Assistant service 1 2
supported devices 1 2
system configuration with proxy line 1
system requirements for proxy line support 1
system requirements for shared line support 1
time-of-day routing 1
updating assistant information 1 2
updating manager information 1 2
with proxy line support 1
with shared line support 1
Cisco Unified Communications Manager Auto-Attendant
Cisco Unified Communications Manager and the CRS engine 1
components 1
configuration checklist (table) 1
description 1
installing 1
managing 1
overview 1
understanding 1
Cisco Unified IP Phone Services
Cisco Unified Communications Manager Assistant
configuration tips 1
Cisco Unified IP Phones
subscribing to Cisco Extension Mobility 1
Cisco Unified Mobile Communicator
and Cisco Unified Mobility
configuration checklist (table) 1
configuration details 1
described 1
integration overview 1
Cisco Unified Mobility
access list configuration 1
access list configuration settings (table) 1
access list member detail configuration settings (table) 1
associating a DN with a remote destination profile 1
benefits 1
Cisco Unified Mobile Communicator
described 1
configuration checklist (table) 1
configuring 1
configuring directory number for MVA 1
configuring softkeys 1
definitions (table) 1 2
delayed anchoring 1
described 1
desktop call pickup 1
dial-via-office forward 1
directed call park via DTMF 1
feature benefits 1
handoff mobility configuration
settings (table) 1
intelligent session control 1
interactions
auto call pickup 1
intelligent session control with session handoff 1
licensing 1
listed 1
local route groups 1 2
number of supported calls 1
interactions and limitations 1 2
interactions with logical partitioning 1
introducing 1 2
IPv6 1
limitations
listed 1
list of features 1
midcall enterprise feature support using DTMF 1
migrating from Cisco Unified MobilityManager 1
mobile connect 1
mobile voice access 1
mobile voice access configuration settings (table) 1
mobility enterprise feature configuration
settings (table) 1
mobility profile configuration
settings (table) 1
related topics 1 2
remote destination configuration settings (table) 1
remote destination profile
configuring 1
remote destination profile configuration settings (table) 1
remote destinations
configuring 1
send call to mobile phone 1
SIP URI dialing 1
system requirements 1
time-of-day access
configuration checklist (table) 1
described 1
important notes 1
two-stage dialing 1
use case scenarios
dial-via-office forward 1 2
dial-via-office reverse callback 1
directed call park via DTMF 1
intelligent session control 1
listed 1 2
mobile connect 1
mobile voice access 1
time-of-day access 1
with Cisco Unified Mobile Communicator
overview 1
restrictions 1
with Cisco Unified Mobility Advantage
Cisco Unified Mobile Communicator configuration checklist (table) 1
Cisco Unified Mobile Communicator configuration details 1
configuration checklist (table) 1
configuring 1
definitions (table) 1
dial-via-office reverse callback 1
introducing 1
list of features 1
overview 1
restrictions 1
system requirements 1
Cisco Unified Mobility Advantage
integration overview 1
Cisco Unified MobilityManager
migrating to Cisco Unified Mobility 1
Cisco Unity
IPv6 1
Cisco Unity Connection
IPv6 1
Cisco Web Dialer 1
IPv6 1
See Web Dialer 1
client matter codes
BAT usage 1
CAR usage 1
configuration settings (table) 1
CTI, JTAPI, and TAPI usage 1
described 1
enabling for route patterns 1
installation 1
interactions 1
requirements 1
restrictions 1
system requirements 1
user information 1
code yellow state 1
codecs
for monitoring and recording calls (figure) 1
common network facility preemption
example (figure) 1
example with retry timer Trr (figure) 1
explained 1
conference list
interaction with call display restrictions 1
conferences
IPv6 1
CTI
event delivery for monitoring and recording (figure) 1
interactions with logical partitioning 1
intercom interactions 1
requirements for monitoring and recording 1
securing TLS connection 1
CTI route points
Cisco Unified Communications Manager Assistant configuration tips 1
custom phone rings
creating 1
customizing files 1
introduction 1
overview 1
PCM file requirements 1
Customer Response Solutions
installing 1

D

database scalability 1
DCC
enable 1
default device profiles
creating for each Cisco Unified IP Phone type 1
delayed anchoring
with Cisco Unified Mobility 1
deny handling
for logical partitioning 1
Destination Code Control
enable 1
device mobility
and calling party normalization 1 2
and IPv4 1
and IPv6 1
configuration checklist 1
configuration tips 1
configuring 1
enabling/disabling 1
feature interactions 1
feature restrictions 1
installing 1
introducing 1
IPv6 1
more information 1
network considerations 1
operations 1
overview 1
system requirements 1
viewing roaming parameters 1
device mobility groups
configuration settings (table) 1
configuring 1
deleting 1
finding 1
device mobility info
configuration settings (table) 1
configuring 1
deleting 1
finding 1
device profiles
and Cisco Extension Mobility 1
creating for a Cisco Extension Mobility user 1
default for Cisco Extension Mobility 1
for a Cisco Extension Mobility user 1
user for Cisco Extension Mobility 1
DHCP
IPv6 1
dial-via-office forward
with Cisco Unified Mobility 1
dial-via-office reverse callback
with Cisco Unified Mobility 1
directed call park
BLF configuration settings 1
configuration checklist (table) 1
configuration settings (table) 1
configuring BLF/Directed Call Park buttons 1
deleting a number 1
finding a number 1
installing and activating 1
interactions 1
interactions with logical partitioning 1
introduction 1
overview 1
restrictions 1
setting service parameters 1
synchronizing configuration to applicable devices 1
system requirements 1
usage example 1 2
via DTMF
with Cisco Unified Mobility 1
directed call pickup
basic completion (figure) 1
basic setup (figure) 1
configuration checklist (table) 1
described 1 2
multiple-calls completion (figure) 1
multiple-calls setup (figure) 1
rejection (figure) 1
directory number
assigning a call pickup group 1
directory numbers
calling search space list 1
for intercom
configuration overview 1
DND
adding to common phone profiles 1
architecture overview 1
configuration checklist 1
configuring 1
described 1
device parameters (table) 1
feature key 1
hardware requirements 1
high priority call with DND ringer off enabled on a shared line (figure) 1
incoming call alert settings 1
installing and activating 1
interactions
callback 1
extension mobility 1
hold reversion and intercom 1
hunt list 1
listed 1
MLPP and CER 1
park reversion 1
pickup 1
pickup notification 1
intercom usage 1
introduction 1
normal priority call with DND ringer off enabled on a nonshared line (figure) 1
normal priority call with DND ringer off enabled on a shared line (figure) 1
restrictions 1
service parameters 1
softkeys 1
software requirements 1
status notification for SCCP 1
status notification for SIP devices 1
system requirements 1
troubleshooting 1
troubleshooting errors (table) 1
usage examples 1
using 1 2
DNS
IPv6 1
do not disturb 1
See DND 1
domains
identifier for MLPP 1
MLPP 1
DSCP
mapping to call precedence 1

E

EMCC 1
See Extension Mobility Cross Cluster 1
end users
adding to standard end users group for Web Dialer 1
enterprise feature access
by two-stage dialing 1
H.323 configuration
options 1
enterprise parameters
logical partitioning 1
MLPP 1
Presence 1
extension mobility
interaction with call display restrictions 1
Extension Mobility Cross Cluster
activating 1
configuration checklist 1
configuring 1
EMCC feature configuration
settings 1
information for end users 1
installing 1
interactions 1
introduction 1
overview 1
related topics 1
restrictions 1
system requirements 1
troubleshooting 1
external call control 1
external call transfer restrictions
activating 1
blocking external call from transferring to external party (figure) 1
block offnet to offnet transfer service parameter 1
call classification configuration settings (table) 1
call classification service parameter 1
configuration checklist (table) 1
configuring 1
gateway configuration 1
installing 1
interactions 1 2
introducing 1
overview 1
related topics 1
restrictions 1 2
route pattern configuration 1
service parameters 1
system requirements 1
transferring external calls to an external party (figure) 1
trunk configuration 1

F

feature safe
for Cisco Extension Mobility 1
features
barge 1
BLF Presence 1
call display restrictions 1
call park 1
Cisco Extension Mobility
bulk administration tool 1
Cisco Unified Communications Manager Assistant
assistant console interface 1 2
assistant interfaces 1 2
bulk administration tool 1 2
calling party normalization 1 2
calling search space and partitions 1
Cisco Unified IP Phone interface 1 2
Cisco Unified IP Phone Services 1
configuration checklist for proxy line support (table) 1
extension mobility 1 2
intercom 1 2
manager assistant administration interface 1 2
manager interfaces 1 2
message waiting indicator 1
multilevel precedence and preemption 1
Multilevel Precedence and Preemption (MLLP) 1
phones 1 2
reporting tools 1 2
route point 1
softkeys 1 2
time-of-day routing 1
understanding architecture 1 2
understanding database access architecture 1
understanding database and directory access architecture 1
device mobility 1
directed call park 1
external call transfer restrictions 1
hold reversion 1
IM and Presence 1
immediate divert 1
malicious call ID (MCID) 1
Multilevel Precedence and Preemption (MLPP)
using with Cisco Unified Communications Manager Assistant 1
Presence 1
privacy 1
QRT 1 2
single sign on 1
Web Dialer 1
file format
Ringlist.xml 1
firewalls and one-way media (figure) 1
fixed audio source
configuration settings (table) 1
configuring 1 2
deleting 1
forced authorization codes
BAT usage 1
CAR usage 1
configuration settings (table) 1
CTI, JTAPI, and TAPI usage 1
described 1
enabling for route patterns 1
installation 1
interactions 1
requirements 1
restrictions 1
system requirements 1
user information 1
forward
dial-via-office with Cisco Unified Mobility 1
forwarding
local route groups 1

G

gateways
IPv6 1
geolocation filters
configuration checklist (table) 1
configuration settings (table) 1
configuring 1 2
deleting 1
examples (table) 1
finding 1
introducing 1 2
logical partitioning use 1
related topics 1
geolocations
and route lists 1
and shared lines 1
characteristics 1
configuration checklist (table) 1
configuration settings (table) 1
configuring 1 2
deleting 1
examples 1
examples (table) 1
finding 1
identifiers 1
logical partitioning usage 1
interactions 1
intercluster trunk error handling with location conveyance 1
introducing 1 2
location conveyance feature interactions 1
logical partitioning feature interactions with midcall change 1
logical partitioning handling 1
logical partitioning use 1
overview 1
related topics 1
SIP trunk error handling with location conveyance 1
source information 1
globalizing calling party number
activating 1
BAT support 1
Call Detail Record support 1 2
calling party number type 1
CAR support 1
Cisco Extension Mobility support 1
Cisco Unified Communications Manager Assistant support 1
Cisco Unity Connection support 1 2
Cisco Unity support 1
configuration checklist 1
configuring 1
described 1
device mobility support 1
example 1
forwarding 1
gateway support 1
information for end users 1
installing 1
interactions 1
mapping global number to local variant 1
phone support 1
related topics 1
restrictions 1
service parameters 1
system requirements 1
transferring 1
group call pickup
configuration checklist (table) 1
described 1

H

H.323
IPv6 1
H.323 gateway
configuring for enterprise feature access
options 1
configuring for system remote access
no hairpinning 1
using hairpinning 1
hold reversion
alerting operations (table) 1
call focus operations 1
call focus priority 1
configuration checklist (table) 1
configuration tips 1
configuring 1
configuring call focus priority 1
configuring call reversion timer settings 1
description 1
examples 1 2
installing 1
interactions
call park 1
CTI applications 1
listed 1
MLPP 1
music on hold 1
introducing 1
more information 1
overview 1
providing information to users 1
restrictions 1
retrieving reverted calls 1
supported devices 1
system requirements 1
timer deactivation 1
timers 1
troubleshooting 1
hotline
supported devices 1
Hotline
activating 1
call and receive settings 1
call screening 1
using calling party number routing 1
using CSS and partitions 1
configuration checklist (table) 1
configuration settings in Cisco Unified CM Administration (table) 1
enterprise parameters (table) 1
installing 1
overview 1
service parameters (table) 1
system requirements 1
hunt pilots
interactions with logical partitioning 1

I

IM and Presence
more information 1
overview 1
immediate divert
call-processing requirements 1
configuration checklist (table) 1
configuring 1
installing and activating 1
interactions
call detail records 1
call forward 1
conference 1
hunt list 1
listed 1
MLPP 1
interactions and restrictions 1
introducing 1
overview 1
phone display messages 1
related topics 1
requirements for incoming calls 1
requirements for outgoing calls 1
restrictions 1
scenarios 1 2
setting service parameters 1
softkey requirements 1
system requirements 1
using 1
indication enabled 1
insufficient bandwidth
AAR for MLPP 1
intercluster trunks
configuration requirement for logical partitioning 1
location conveyance 1
logical partitioning interaction with geolocation conveyance 1
intercom
and IPv4 1
and IPv6 1
barge usage 1
calling search spaces
configuration overview 1
configuration settings (table) 1
configuring 1
deleting 1
finding 1
call preservation 1
Cisco Extension Mobility interactions 1
Cisco Unified Communications Manager Assistant 1
Cisco Unified Communications Manager Assistant usage 1
configuration checklist (table) 1
configuring 1
CTI interactions 1
described 1
directory numbers
configuration overview 1 2
configuration settings (table) 1
configuring 1
finding 1
DND usage 1
installing and activating 1
interactions 1
IP phones supported 1
IPv6 1
overview 1
partitions
calling search space limitations (table) 1
configuration settings (table) 1
configuring 1
deleting 1
finding 1
restrictions 1
SRST usage 1
system requirements 1
translation patterns
configuration overview 1
configuration settings (table) 1
configuring 1
deleting 1
finding 1
using 1
with Cisco Extension Mobility 1
intercom directory numbers
synchronizing configuration to applicable devices 1
intercom partitions
synchronizing configuration to applicable devices 1
IPMA
Cisco 1
See also Cisco Unified Communications Manager Assistant 1
IPv6
activating 1
annunciator 1
call admission control 1
call detail records 1
call processing 1
Cisco Certificate Authority Proxy Function 1
Cisco Extension Mobility 1
Cisco Unified Communications Manager Assistant 1
Cisco Unified Communications Manager server 1
Cisco Unified IP Phones 1
Cisco Unified Mobility 1
Cisco Unity 1
Cisco Unity Connection 1
Cisco Web Dialer 1
CLI commands 1
conferences 1
configuration checklist (table) 1
configuration settings in Cisco Unified CM Administration (table) 1
CTI 1
device mobility 1
DHCPv6 1
DNS 1
DSCP 1
enterprise parameters (table) 1
Ethernet IPv6 configuration settings (table) 1
gateways 1
H.323 devices 1
installing 1
interactions 1 2
intercom 1
media termination points (MTP) 1
monitoring and recording 1
music on hold 1
overview 1 2 3
phone web browser 1
Quality Report Tool (QRT) 1
Real-Time Monitoring Tool (RTMT) 1
related topics 1 2
restrictions 1 2
RSVP 1
SDL 1
service parameters (table) 1
SIP Phones 1
SIP trunks 1
system requirements 1
T.38 Fax 1
TFTP server 1
transfer 1
troubleshooting 1
video 1

J

join
interactions with logical partitioning 1
join across lines
interactions with logical partitioning 1

L

licensing
alarms 1
interactions with Cisco Unified Mobility 1
license unit report
generating 1
more information 1
overview 1
status notification 1
lines
interaction with MLPP 1
local offnet access
managing in a centralized mode (figure) 1
local route groups
and called party transformations 1
and Cisco Unified Mobility 1
and forwarding 1
and route plan report 1
and supplementary services 1
binding a provisioned route group 1
called digits transformation (figure) 1
described 1
installing and activating 1
interactions 1
interactions and restrictions 1
interactions with Cisco Unified Mobility 1
introduction 1
mixed route list restrictions 1
overview 1
provisioning local offnet access with (figure) 1
provisioning local offnet access without (figure) 1
provisioning TEHO with (figure) 1
provisioning TEHO without (figure) 1
restrictions 1
routing with 1
simple local routing 1
supported devices 1
system requirements 1
with TEHO 1
localizing calling party number
activating 1
BAT support 1
Call Detail Record support 1 2
calling party transformation CSS 1
calling party transformations patterns 1
CAR support 1
Cisco Extension Mobility support 1
Cisco Unified Communications Manager Assistant support 1
Cisco Unity Connection support 1 2
Cisco Unity support 1
configuration checklist 1
configuring 1
described 1
device mobility support 1
example 1
forwarding 1
information for end users 1
installing 1
interactions 1
mapping global number to local variant 1
phone support 1
related topics 1
restrictions 1
system requirements 1
transferring 1
location conveyance
across intercluster trunks 1
across SIP trunks 1
configuration 1
configuration checklist (table) 1
example PIDF-LO 1
feature interactions with midcall geolocation change 1
handling a received geolocation 1
intercluster trunk error handling for geolocation information 1
introducing 1 2
related topics 1
SIP trunk error handling for geolocation information 1
logical partitioning
allow and deny policies 1
architecture overview 1
configuration checklist (table) 1
configuration upon upgrade 1
configuring 1
deny handling 1
described 1
device types and associated Cisco Unified CM devices (table) 1
enterprise parameters 1
feature interactions with midcall geolocation change 1
geolocation configuration 1
geolocation filter configuration 1
geolocation identifiers
usage 1
geolocation usage for shared lines and route lists 1
handling for basic call 1
handling received geolocation 1
identifiers 1
interactions
ad hoc conference, join, join across lines 1
Barge, cBarge, Remote Resume 1
call forwarding 1
call park and directed call park 1
call pickup 1
call transfer 1
Cisco Extension Mobility 1
Cisco Unified Mobility 1
CTI handling 1
hunt pilots 1
listed 1
meet-me conference 1
route lists 1
shared lines 1
interaction with dynamic SIP trunks 1
interaction with geolocation conveyance across SIP and intercluster trunks 1
introducing 1
limitations 1
LPPolicyManager 1
LPSession infrastructure 1
policies
described 1
example 1
policy
configuration settings (table) 1
configuring 1
deleting record 1
finding 1
policy checking 1
policy configuration 1
policy matching 1
policy search algorithm
example (table) 1
explained 1
policy tree
described 1
example (figure) 1
related topics 1
SIP or intercluster trunk configuration requirement 1
system requirements 1
TRAI regulations
applicability 1
history 1
troubleshooting 1
use of geolocations and geolocation filters 1
login call flow
Cisco Extension Mobility 1
logout call flow
Cisco Extension Mobility 1
LPPolicyManager
and logical partitioning 1
LPSession infrastructure
for logical partitioning 1

M

malicious call ID
adding a softkey template 1 2
configuration checklist (table) 1
configuring alarms 1
explained 1
feature code 1
giving MCID to users 1 2
installing 1
interactions
alarms 1
call detail records 1
conference calls 1
extension mobility 1
listed 1
overview 1
related topics 1
removing MCID feature 1
restrictions 1
services 1 2
setting service parameters 1
system requirements 1
troubleshooting 1
using 1
malicious call identification
supported devices 1
malicious call identification (MCID) 1
See malicious call ID 1
max list box enterprise parameter
calling search space 1
meet-me conference
interactions with logical partitioning 1
MGCP
and MLPP 1
MLPP
activating 1
announcements
blocked precedence 1
blocked precedence (figure) 1
busy station 1
explained 1
unauthorized precedence 1
unauthorized precedence (figure) 1
automated alternate routing (AAR) 1
call forward 1
call preservation 1
call transfer 1
call waiting 1
CDR recording 1
configuration checklist (table) 1
described 1
domain 1
enterprise parameters 1
hierarchical configuration 1
indication 1
installing 1
interactions 1 2
introducing 1
line feature interaction 1
mapping to DSCP 1
MGCP 1
numbering plan
example (figure) 1
explained 1
precedence
alternate party diversion (APD) 1
alternate party diversion example (figure) 1
call setup 1
explained 1
patterns 1
precedence patterns
example (figure) 1
explained 1
preemption
common network facility 1
common network facility example (figure) 1
common network facility example with retry timer Trr (figure) 1
details 1
enabled 1 2
explained 1
receiving 1
user access 1
user access channel nonpreemptable 1
user access example (figure) 1
PRI 1
restrictions 1 2
service parameter 1
shared lines 1
supplementary services
call forwarding 1
call pickup 1
call transfer 1
hunt pilots and hunt lists 1
multiple appearance lines 1
overview 1
three-way calling 1
terminology 1
trunk selection
example (figure) 1
explained 1
mobile connect
and MLPP 1 2
feature interactions 1 2
overview 1
related topics 1 2
restrictions 1 2
mobile voice access
configuration settings (table) 1
directory number 1
overview 1 2
related topics 1 2
mobility softkeys
configuring 1
modifying files 1
MOH 1
See music on hold (MOH) 1
monitoring
adding user for application (figure) 1
adding user to groups (figure) 1
agent call 1
agent cannot control a monitoring call (figure) 1
agent conferences in the supervisor (figure) 1
agent in a conference (figure) 1
architecture (figure) 1
BIB 1
call characteristics 1
call information 1
call preservation 1
codec for calls (figure) 1
configuration checklist (table) 1
configuring 1
configuring calling search spaces (figure) 1
configuring tones (figure) 1
CTI event delivery (figure) 1
CTI requirements 1
described 1
firewalls (figure) 1
hardware requirements 1
interactions listed 1 2
interactions with CTI and JTAPI/TSP applications 1
interactions with other features 1
introducing 1 2
invocation of a session 1
IPv6 1
limitations
listed 1
multiple sessions (figure) 1
notification tones 1
one-way media 1
one-way media (figure) 1
play tone behavior 1
related topics 1
restrictions
security 1
with intercom 1
service parameters 1
session (figure) 1
session flow (figure) 1
simultaneous with recording (figure) 1
streaming through the agent IP phone (figure) 1
supervisor conferences in another supervisor (figure) 1
supervisor transfers the monitoring call (figure) 1
supported devices 1 2 3 4
system requirements 1
terminology 1
turn on IP phone BIB to allow (figure) 1
MTP
IPv6 1
multicast
audio sources for MOH 1
configuration checklist (table) 1
explained 1
multilevel precedence and preemption 1
See MLPP 1
supported devices 1
system requirements 1
music on hold
IPv6 1
music on hold (MOH)
audio files
deleting 1
displaying 1
managing 1
uploading 1
audio sources
configuration settings (table) 1
configuring 1 2
deleting 1
explained 1
finding 1
call park example 1
characteristics 1
configuration checklist (table) 1
creating audio sources 1
database scalability 1
definitions 1
described 1
failover and fallback 1
features
manageability 1
server manageability 1
server redundancy 1
server scalability 1
fixed audio source
configuration settings (table) 1
configuring 1
deleting 1
described 1
functionality 1
list of topics 1
managing audio sources 1
monitoring performance
overview (table) 1
service states 1
requirements and limits 1
server configuration settings (table) 1
servers
characteristics 1
configuring 1 2
database requirements 1
explained 1
finding 1
manageability 1
perfmon counters 1
redundancy 1
resetting 1
scalability 1
synchronizing configuration 1
storing audio sources 1
supported features 1
transfer hold example 1
understanding 1
user hold example 1

N

nonpreemptable user access channel 1
notification tones for monitoring and recording 1
numbering plan
MLPP (figure) 1
MLPP access control 1

O

other group pickup
configuration checklist (table) 1
described 1

P

parameters
CDR 1
service 1
park monitoring 1
directory number configuration window 1
setting service parameters 1
partitions
restricting access 1
using call pickup 1
Web Dialer support 1
party entrance tone
barge, cBarge, single button barge 1
PCM file requirements for custom ring types 1
perfmon counters
counter descriptions (table) 1
using to view MOH servers 1
phones
and call display restrictions 1
custom rings
creating 1 2
overview 1
PCM file requirements 1
interaction with BLF Presence 1
IPv6 and web browser 1
physical locations
configuration settings (table) 1
configuring 1
deleting 1
finding 1
PIDF-LO
example 1
PLAR
for barge, cBarge, and single button barge 1
policies
logical partitioning
described 1
example 1
policy
checking
for logical partitioning 1
configuration for logical partitioning 1
logical partitioning
configuration settings (table) 1
configuring 1
deleting record 1
finding 1
matching 1
variations in policy configuration (table) 1
policy search algorithm
for logical partitioning
example (table) 1
explained 1
policy tree
for logical partitioning 1
logical partitioning (figure) 1
precedence
alternate party diversion (APD)
example (figure) 1
explained 1
blocked 1
blocked (figure) 1
busy station 1
call setup 1
CDR recording 1
explained 1
patterns
access control 1
MLPP (figure) 1
setup 1
unauthorized 1
unauthorized (figure) 1
preemption
common network facility 1
common network facility example (figure) 1
common network facility example with retry timer Trr (figure) 1
details 1
enabled 1 2
explained 1
receiving 1
user access 1
user access channel nonpreemptable 1
user access example (figure) 1
Presence
BLF/SpeedDial
buttons, configuring 1
configuration settings (table) 1 2
configuring 1
configuration checklist (table) 1
groups
applying 1
configuration settings (table) 1
interaction with Cisco Extension Mobility 1
overview 1
SUBSCRIBE calling search space 1 2
tips for presence group and presence authorization 1
PRI and MLPP 1
privacy
activating 1
configuration checklist (table) 1
configuring 1
described 1
installing and activating 1
interactions and restrictions 1
overview 1
related topics 1
service parameters 1
system requirements 1
privacy on hold
activating 1
configuration checklist (table) 1
configuring 1
described 1
installing and activating 1
interactions and restrictions 1
related topics 1
service parameters 1
system requirements 1
proxy user
creating for Web Dialer 1 2 3

Q

QRT
activating 1
activating CEF service 1
adding softkey template to phones 1
alarms and traces 1
architecture overview 1
can’t make calls (figure) 1
can’t make calls (table) 1
Cisco Extended Functions service 1
components 1
configuration checklist (table) 1
configuring 1
configuring softkey template in common device configuration 1
creating softkey template 1
description 1
extended menu choices 1
information to users 1
installing 1
interactions 1
IP phone support 1
IPv6 1
overview 1
phone configuration (figure) 1
phone interface (figure) 1
phone interface display (figure) 1
phone recently rebooted (table) 1
problem categories (table) 1
problems with last call (table) 1
problem with phone that recently rebooted (figure) 1
QRT Viewer 1
reason codes (table) 1
related topics 1
reporting problem with current call (figure) 1
reporting problem with last call (figure) 1
reports
described 1
fields by supported category 1
restrictions 1
securing signaling connections 1
serviceability features 1
setting service parameters 1
softkey 1
softkey layout configuration (figure) 1
softkey template configuration window (figure) 1
softkey template configuration window after copy (figure) 1
system requirements 1
troubleshooting 1
user interface 1
using 1
voice quality feedback (figure) 1
Quality Report Tool (QRT) 1
See QRT 1

R

recording
adding user for application (figure) 1
adding user to groups (figure) 1
agent conference (figure) 1
application-invoked 1
architecture (figure) 1
automatic 1
automatic (figure) 1
barged call (figure) 1
BIB 1
call characteristics 1
call display 1
call information 1
call preservation 1
calls do not survive agent hold (figure) 1
codec for calls (figure) 1
configuration checklist (figure) 1
configuring 1
configuring calling search spaces (figure) 1
configuring tones (figure) 1
creating a route pattern for the recorder (figure) 1
creating recorder redundancy (figure) 1
creating SIP trunk that points to the recorder (figure) 1
CTI event delivery (figure) 1
CTI requirements 1
described 1
enabling for a line appearance (figure) 1
firewalls (figure) 1
hardware requirements 1
interactions listed 1 2
interactions with CTI and JTAPI/TSP applications 1
interactions with other features 1
introducing 1 2
IPv6 1
limitations listed 1
limiting codec usage 1
modes 1
notification tones 1
one-way media 1
one-way media (figure) 1
overview (figure) 1
play tone behavior 1
profiles
creating (figure) 1
recorder as SIP trunk device 1
related topics 1
restrictions
security 1
with intercom 1
service parameters 1
simultaneous with monitoring (figure) 1
streaming through the agent IP phone (figure) 1
supported devices 1 2 3 4
system requirements 1
terminology 1
turn on IP phone BIB to allow (figure) 1
Redirector servlet
configuring 1
redundancy
creating for recorders (figure) 1
MOH servers 1
Web Dialer 1
remote destination profiles
associating a directory number 1
configuration 1
configuration settings (table) 1
remote destinations
configuration settings (table) 1
configuring 1
intelligent session control 1
Remote Resume
interactions with logical partitioning 1
requirements
Call Back 1
Cisco Extension Mobility 1
Cisco Unified Mobility 1
with Cisco Unified Mobility Advantage 1
device mobility 1
hold reversion 1
retry timer Trr example (figure) 1
reverse callback
dial-via-office with Cisco Unified Mobility 1
reverted calls 1
Ringlist.xml file format 1
route groups
binding to a local route group 1
local
and called party transformations 1
and forwarding 1
and route plan report 1
and supplementary services 1
binding a provisioned route group 1
called digits transformation (figure) 1
described 1
installing and activating 1
interactions 1
introduction 1
mixed route list restrictions 1
provisioning local offnet access with (figure) 1
provisioning local offnet access without (figure) 1
provisioning TEHO with (figure) 1
provisioning TEHO without (figure) 1
restrictions 1
routing with 1
supported devices 1
system requirements 1
route lists
and geolocations 1
interactions with logical partitioning 1
interaction with BLF Presence 1
logical partitioning geolocation usage 1
route patterns
creating for the recorder (figure) 1
route plan report
and local route groups 1
routing
simple with local route groups 1
RSVP
IPv6 1

S

SAF 1
SCCP
status notification for DND 1
Secure Extension Mobility 1
security
BLF Presence authorization 1
Cisco Unified Communications Manager Assistant 1 2
IPMASecureSysUser 1 2
with monitoring feature 1
with recording feature 1
service parameters
barge 1
CDR 1
external call transfer restrictions 1
for call pickup 1
for Cisco Extension Mobility (table) 1
for monitoring and recording 1
for recording and monitoring (figure) 1
MLPP 1
Presence 1
privacy 1
privacy on hold 1
Web Dialer 1
services
adding the Cisco Extension Mobility service 1
supplementary for MLPP 1
shared conference bridges and cBarge 1
shared lines
and geolocations 1
interactions with logical partitioning 1
logical partitioning geolocation usage 1
MLPP interaction 1
single button barge
party entrance tone 1
PLAR support 1
single sign on
CLI commands 1
configuration checklist (table) 1
configuring 1
configuring client browsers 1
configuring FireFox 1
configuring Internet Explorer 1
configuring OpenAM 1
configuring Windows single sign on with Active Directory and OpenAM 1
described 1
importing OpenAM certificates 1
installing and activating 1
overview 1
system requirements 1
utils sso disable CLI command 1
utils sso enable CLI command 1
utils sso status CLI command 1
SIP
DND status notification 1
recorder as SIP trunk device 1
trunks
creating to point to the recorder (figure) 1
URI dialing with Cisco Unified Mobility 1
SIP trunks
configuration requirement for logical partitioning 1
interactions with logical partitioning 1
IPv6 1
location conveyance 1
logical partitioning interaction with geolocation conveyance 1
softkeys
barge 1
cBarge 1
configuring mobility 1
templates for MCID 1 2
SRST
intercom usage 1
supplementary services
call forwarding 1
call pickup 1
call transfer 1
hunt pilots and hunt lists 1
multiple appearance lines 1
overview 1
three-way calling 1
system remote access
H.323 configuration
no hairpinning 1
using hairpinning 1
system requirements
call pickup 1

T

T.38 Fax
IPv6 1
tail end hop off (TEHO)
and local route groups 1
TEHO
and local route groups 1
templates
MCID 1 2
softkey 1 2
TFTP
IPv6 1
time-of-day access
with Cisco Unified Mobility
configuration checklist (table) 1
described 1
important notes 1
TLS
securing connection to CTI 1
trace settings
Web Dialer 1
transfer
external call transfer restrictions 1
IPv6 1
transfer hold
example with MOH 1
transformations
called party with local route groups 1
translation patterns
for call display restrictions 1
Trr retry timer preemption example (figure) 1
trunks
interaction with Presence 1
IPv6 and SIP trunks 1
selection for MLPP
example (figure) 1
explained 1

U

unicast
audio sources for MOH 1
explained 1
URI
dialing with Cisco Unified Mobility 1
user hold
example with MOH 1

V

video
IPv6 1
voice mail
interaction with call display restrictions 1

W

Web Dialer
activating 1
adding users to standard Cisco Unified Communications Manager end users group 1
configuration checklist (table) 1
configuring 1
configuring application dial rules 1
configuring for local language 1
configuring Redirector servlet 1
creating a proxy user 1 2 3
installing 1
interactions 1
interactions and restrictions 1
introducing 1
locale settings in Microsoft Internet Explorer (figure) 1
overview 1
partition support 1
redundancy 1
related topics 1
restrictions 1
secure TLS connection 1
service parameters 1
servlet
Redirector 1
Webdialer 1 2
system requirements 1
trace settings 1