Cisco Unified Communications Manager Administration Guide, Release 9.1(1)
Dial plan installer
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Dial plan installer

Dial plan installer

This chapter describes how to install, upgrade, or uninstall dial plans on Cisco Unified Communications Manager.

Dial plan setup

In Cisco Unified Communications Manager Administration, use the Call Routing > Dial Plan Installer menu path to configure dial plans.

You can install a Cisco International Dial Plan and use it to create a unique numbering plan that is specific to a country, other than one in North America. Cisco Unified Communications Manager provides North American Numbering Plan (NANP) by default. Because dial plan requirements of other countries are unique to those countries, the default NANP configuration may not be the best suited configuration to create a dial plan for those countries. Cisco International Dial Plan allows you to create and update unique dial plans and make them available for use to Cisco customers worldwide.

Before you install a dial plan on the server, you should download the equivalent dial plan COP (Cisco Option Package) file to the Cisco Unified Communications Manager server.

You can find COP files for all the available dial plans that you can download, install, and integrate with Cisco Unified Communications Manager systems on the Cisco website.

For details on installing a COP file, see the Cisco Unified Communications Manager Dial Plan Guide.

Edit dial plan

Use the following procedures to install, upgrade, or uninstall dial plans.

Procedure
    Step 1   Find the Dial Plan that you want to install.
    Step 2   From the list of records, click the Dial Plan name that matches your search criteria.

    The Dial Plan Configuration window displays.

    Step 3   Complete one of the following tasks:
    1. Install a dial plan.
    2. Upgrade a dial plan.
    3. Uninstall a dial plan.

    Related Information

    Install dial plan on Cisco Unified Communications Manager

    After you find a dial plan to install, use the following procedure to install the dial plan.

    In the Dial Plan Configuration window, the dial plan name and description display in the Dial Plan and Description fields.

    The Installed Version displays the current version that is installed on Cisco Unified Communications Manager server. If no version of the dial plan is installed, the Installed Version displays Not Installed.

    Procedure
      Step 1   Choose the dial plan version that you want to install from the Available Version drop-down list box.
      Step 2   Click Install.

      The Status displays that the dial plan has been installed.

      The Installed Version field displays the dial plan version that is installed on Cisco Unified Communications Manager server.

      Step 3   Repeat Install dial plan on Cisco Unified Communications Manager to Install dial plan on Cisco Unified Communications Manager to install the dial plans on all the nodes Cisco Unified Communications Manager cluster.

      What to Do Next

      After installation of the dial plans, restart the Cisco CallManager service to load the dial plan.

      Related Information

      Set up route pattern details for non-NANP dial plan

      If you have installed a non-NANP dial plan on your Cisco Unified Communications Manager system, you can choose the required dial plan when you set up route pattern details in the Route Details Configuration window in Cisco Unified Communications Manager.

      Note the following points when you configure route pattern details:

      1. For a non-NANP dial plan, if you want to retain the settings at the Route Pattern level, make one of the following choices in the Route Details Configuration window:
      2. Choose None in the Discard Digits field. Choosing None DDI in the Discard Digits field represents the same as not choosing a dial plan.
      3. Choose a non-NANP dial plan:No Digits in the Discard Digits field. (For Example, AMNP:No Digits.)
      4. If you want to specify settings at the Route Group level that will override the Route Pattern settings, choose the appropriate DDI for that dial plan from the Discard Digits field. Examples of DDI: NANP:PreDot, AMNP:PreDot.
      Related Information

      Upgrade dial plan

      If you have installed a non-NANP dial plan, you can upgrade the dial plan that is installed on your Cisco Unified Communications Manager system with an upgraded version of the dial plan.


      Caution


      Upgrading a dial plan will fail if you configured one or more tags as a clause for a route filter in the existing version of the dial plan and the upgrade version does not contain these tags. After you upgrade to the new dial plan, the upgrade will list all such tags. You need to disassociate these tags from the route filter and run the dial plan upgrade again on the Cisco Unified Communications Manager system.



      Caution


      Upgrading a dial plan will fail if you have associated one or more DDIs with Route Patterns/Translation Patterns/Route Lists in the existing version of the dial plan and the upgrade version does not contain these DDIs. The dial plan upgrade will list all such DDIs. You need to disassociate these DDIs from Route Patterns/Translation Patterns/Route Lists and run the dial plan upgrade again on the Cisco Unified Communications Manager system.



      Note


      Make sure that you update the dial plans on the first node server of the Cisco Unified Communications Manager cluster before updating them on subscribers or other nodes in the cluster.


      After you find a dial plan to upgrade, use the following procedure to upgrade an existing dial plan.

      In the Dial Plan Configuration window, the dial plan name and description display in the Dial Plan and Description fields.

      The Installed Version displays the current version that is installed on Cisco Unified Communications Manager server. If no version of the dial plan is installed, the Installed Version displays Not Installed.

      Procedure
        Step 1   Choose the dial plan version that you want to upgrade from the Available Version drop-down list box.
        Step 2   Click Install.

        The Status displays that the dial plan has been upgraded.

        The Installed Version field displays the latest dial plan version.

        Step 3   Repeat Step 1 to Step 2 to upgrade the dial plans on all nodes of Cisco Unified Communications Manager cluster where the Cisco CallManager service is installed.
        Note   

        After upgrading the dial plans, restart the Cisco CallManager service for the changes to take effect.

        Note    To update dial plans, you must install the COP file, as described in the Cisco Unified Communications Manager Dial Plan Guide, and install the dial plans that you want.

        Related Information

        Uninstall dial plan


        Caution


        Before you uninstall a dial plan, ensure that you remove the route patterns, translation patterns, route lists, and route filters that are configured in the dial plan on the Cisco Unified Communications Manager system.


        After you find a dial plan to uninstall, use the following procedure to uninstall the dial plan.

        The dial plan name and description display in the Dial Plan and Description fields.

        The Installed Version displays the current version that is installed on the Cisco Unified Communications Manager server.

        Procedure
          Step 1   Click Uninstall.
          Note    Dial plans should be uninstalled first from the first node in the cluster and then from the subsequent nodes.

          The Status displays that the dial plan was deleted.

          The Installed Version field displays Not Installed.

          Step 2   Repeat Step 1 to uninstall the dial plans on all nodes of the Cisco Unified Communications Manager cluster.

          Related Information

          Restart Cisco CallManager service

          Use the following procedure to restart the Cisco CallManager service.

          Procedure
            Step 1   In the Cisco Unified Serviceability window, choose Tools > Control Center - Feature Services.

            The Control Center–Feature Services window displays.

            Step 2   Choose the Cisco Unified Communications Manager server from the Servers drop-down list box.

            In the CM Services area, Cisco CallManager displays in the Service Name column.

            Note   

            Click the radio button corresponding to the Cisco CallManager service.

            Step 3   If you want to restart the Cisco CallManager service, click Restart.

            The service restarts, and the message, Service Successfully Restarted, displays.

            Step 4   If you want to start a stopped Cisco CallManager service, click Start.

            The service starts, and the message, Service Successfully Started, displays.


            Related Information