Cisco Unified Communications Manager Administration Guide, Release 9.1(1)
Feature Control Policy setup
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Feature Control Policy setup

Feature Control Policy setup

This chapter provides information to find and add Feature Control Policies. When you disable a feature, the softkeys for the disabled feature do not appear in any call state.

About Feature Control Policy setup

To generate a list of supported features for all phones on your Cisco Unified Communications Manager, including the Feature Control Policy, you can generate a Unified CM Phone Feature List report on Cisco Unified Reporting.

In Cisco Unified Communications Manager Administration, use the Device > Device Settings > Feature Control Policy menu path to configure feature control policies.

Feature Control Policies allows you to enable or disable a particular feature and thereby control the appearance of certain features and softkeys that display on the phone. You can configure multiple policies on Cisco Unified Communications Manager Administration. After you configure a Feature Control Policy, you must associate that policy to an individual phone, a group of phones, or to all phones in the system.


Note


You can customize the appearance of softkeys on other Cisco Unified IP Phones by using softkey templates.


Feature control policies configuration tips

When you configure a feature control policy, specify the phone to which you want the feature control policy to apply. You can set feature control policies for all phones in your system, for a group of phones, or for an individual phone. You can also have multiple feature control policies.

  • To specify a policy for all phones on the system, choose System > Enterprise Parameters and select the feature control policy that you want from the Feature Control Policy drop-down box in the Enterprise Parameters window.
  • To specify a policy to a group of phones, choose Device > Phone > Common Phone Profile to create a new phone profile or to update an existing phone profile, select the feature control policy that you want in the Feature Control Policy drop-down box, and then select the common phone profile when you configure your phone.
  • To specify a policy on an individual phone, choose Device > Phone, and select the feature control policy that you want from the Feature Control Policy drop-down box in the Phone Configuration window.

Note


When feature control polices are configured in different windows, Cisco Unified Communications Manager uses the following order of precedence (Device Configuration has the highest precedence):

  1. Device Configuration window settings
  2. Common Phone Profile window settings
  3. Enterprise Parameter Configuration window settings

Feature Control Policy deletion

You can delete a feature control policy that is not currently assigned to any phone in your system. You cannot delete a policy that is assigned to one or more phones.

To find out which phones are using the feature control policy, choose the Dependency Records link from the Related Links drop-down list box in the Feature Control Policy Configuration window and click Go. If dependency records are not enabled for the system, the dependency records summary window displays a message. If you try to delete a feature control policy that is in use, Cisco Unified Communications Manager displays a message. Before deleting a feature control policy that is currently in use, you must perform either or both of the following tasks:

  • Assign a different feature control policy to the phones that are using the feature control policy that you want to delete.
  • Delete the phones that are using the feature control policy that you want to delete.

Feature Control Policy settings

The following table describes the Feature Control Policy settings.

Table 1 Feature Control Policy settings

Field

Description

Feature Control Policy Info

Name

Enter a name in the Feature Control Policy name field. The name can comprise up to 50 alphanumeric characters and can contain any combination of spaces, periods (.), hyphens (-), and underscore characters (_). Ensure each feature control policy name is unique to the system.

Description

Enter a description in the Description field. The description can comprise up to 50 alphanumeric characters and can contain any combination of spaces, periods (.), hyphens (-), and underscore characters (_).

Feature Control Section

Feature Control

For each feature listed, choose whether you want to override the system default and enable or disable the setting:

  • If the feature is enabled by default and you want to disable the setting, check the check box under Override Default and uncheck the check box under Enable Setting.
  • If the feature is disabled by default and you want to enable the setting, check the check box under Override Default and check the check box under Enable Setting.

Feature Control Policy default values

The following table lists the features, default value, and associated softkeys for feature control policies.

Table 2 Feature Control Policy default values

Feature

Default Value

Softkeys Displayed on the Phone

Barge

Enabled

Barge

Call Back

Enabled

Call Back

Call Pick Up

Disabled

Call Pick Up

Conference List

Enabled

Show Detail

Divert (Alerting)

Disabled

Divert

Divert (Connected)

Disabled

Divert

Forward All

Enabled

Forward All

Group Call Pick Up

Disabled

Group Call Pick Up

Meet Me

Disabled

Meet Me

Mobility

Disabled

Mobility

Other Call Pick Up

Disabled

Other Call Pick Up

Park

Disabled

Park and Resume

Redial

Enabled

Redial

Report Caller

Disabled

Report Caller

Report Quality

Disabled

Report Quality

Speed Dial

Enabled

Speed Dial

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