Cisco Unified Communications Manager System Guide, Release 9.0(1)
System Configuration Overview
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System Configuration Overview

System Configuration Overview

This chapter provides information about the overall flow, or order, for configuring the components of your Cisco Unified Communications network.

For best results when you are configuring a complete Cisco Unified Communications system, start with the system-level components and work toward the individual devices. For example, you must configure the appropriate device pools, route lists, locations, and calling search spaces before you can use those components to configure phones and lines.

Configure System

The general steps that are involved in configuring a complete IP telephony system are as follows. If you are not using a particular feature or component, you can skip that step. You have some flexibility in the order for performing these configuration steps, and in some cases, you might have to alternate between steps or return to a given step several times to complete your configuration.

    Step 1   Install the Cisco Unified Communications Manager software on one server. This server acts as the database server.
    Step 2   Activate services, as required, on the database server.
    Step 3   Configure system-level settings:
    • Cisco Unified Communications Managers (Be aware that some Cisco Unified Communications Manager-specific elements, such as enabling of auto-registration and establishing a starting directory number [DN], are required.)

    • Date/time groups

    • Regions

    • Softkey templates (Softkey templates represent a required field in device pool configuration, but they offer standard template options as well.)

    • Device defaults

    • Enterprise parameters

    • Locations

    Step 4   Design and configure your dialing plan:
    • AAR Group

    • Application Dial Rules (optional, used by Cisco Unified Communications Manager Assistant and Cisco Web Dialer)

    • Partitions

    • Calling search spaces

    • Route filters

    • Route groups and line groups

    • Route and hunt lists

    • Route patterns (If you want to assign route patterns to gateways, you need to create gateways prior to configuring the route pattern for those gateways.)

    • Translation patterns

    Step 5   Configure media resources:
    • Conference bridges

    • Transcoders

    • Annunciator

    • Media termination points

    • Music on hold audio sources

    • Music on hold servers

    • Media resource groups

    • Media resource group lists

    Step 6   Configure device pool settings:
    • Cisco Unified Communications Manager group

    • Date/Time group

    • Regions

    • Softkey template

    • SRST reference

    • Calling Search Space for Auto-registration

    • Media Resource Group List

    • Network Hold MOH Audio Source

    • User Hold MOH Audio Source

    • Network Locale

    • User Locale

    Step 7   Install and configure the following voice-messaging systems :
    • Cisco Unity Connection voice-messaging system

    Step 8   Configure meet-me numbers/patterns.
    Step 9   Configure message-waiting numbers.
    Step 10   Configure features such as
    • Call park/Directed call park

    • Call pickup, group call pickup, other group pickup, directed call pickup, and busy lamp field (BLF) call pickup

    • Barge

    • Immediate Divert

    • Cisco Unified IP Phone services

    • Cisco Extension Mobility

    Step 11   Install and configure the gateways.
    Step 12   Add end users through Cisco Unified Communications Manager Administration (when synchronization with an LDAP server is not enabled).

    Manage credentials for end users.

    Create Cisco Unity Connection voice mailboxes.

    Step 13   Configure and install the phones; then, associate users with the phones. Also, configure phone button templates and softkey templates.
    Step 14   Enable computer telephony integration (CTI) application support; then, install and configure the desired CTI applications.