Cisco Unified Communications Manager Administration Guide, Release 9.0(1)
Application dial rule setup
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Application dial rule setup

Application dial rule setup

This chapter provides information to configure dial rules.

For additional information about dial rules, see Cisco Unified Communications Manager System Guide.

About application dial rule setup

In Cisco Unified Communications Manager Administration, use the Call Routing > Dial Rules > Application Dial Rules menu path to configure application dial rules.

The administrator uses dial rules configuration to add and sort the priority of dialing rules. Dial rules for applications such as Cisco Unified Communications Manager Assistant automatically strip numbers from or add numbers to telephone numbers that a user dials. For example, the dial rules automatically add the digit 9 in front of a 7-digit telephone number to provide access to an outside line.

For example, in Cisco Unified Communications Manager Assistant, the assistant can perform a directory search from the assistant console. The assistant can drag and drop the directory entry to the My Calls panel on the assistant console, which invokes a call to the number that is listed in the entry. The dial rules apply to the number that is listed in the entry before the call gets made.

Application dial rules configuration tips

When you perform the procedure to add a new dial rule or update an existing dial rule, see the Cisco Unified Communications Manager System Guide for dial rule design and error checking.


Note


If more than one dial rule exists, you can change the priority of the dial rules.


Related Tasks

Application dial rule settings

The following table describes the available settings in the Application Dial Rule Configuration window.

Table 1 Application dial rule settings

Field

Description

Name

Enter a name in the Name field. The name must be at least one character in length and can include up to 50 alphanumeric characters, but it cannot include double-quotes ("), percentage sign (%), ampersand (&), back-slash (\), or angle brackets (<>).

Ensure each application dial rule name is unique.

Description

Enter a description of the application dial rule in the Description field. The description can include up to 50 characters in any language, but it cannot include double-quotes ("), percentage sign (%), ampersand (&), back-slash (\), or angle brackets (<>)

Number Begins With

Enter the initial digits of the directory numbers to which you want to apply this application dial rule.

Valid characters include numeric digits (0-9), plus sign (+), asterisk (*), and number sign (#). Be aware that you cannot enter more than 50 characters in this field.

For information on special characters that can be used in this field, refer to the Wildcards and special characters in route patterns and hunt pilots section of the Understanding Route Plans chapter of the Cisco Unified Communications Manager System Guide.

Number of Digits

Enter the length of the dialed numbers to which you want to apply this application dial rule. This field

  • Supports numeric characters (0-9) only.
  • Must contain a value that is equal to or greater than 0 and less than 100.

Total Digits to be Removed

Enter the number of digits that you want Cisco Unified Communications Manager to remove from the beginning of dialed numbers that apply to this dial rule. This field

  • Supports numeric characters (0-9) only.
  • Must contain a value that is equal to or greater than 0 and less than 100.
  • Cannot contain a value that is more than the value in the Number of Digits field.

Prefix With Pattern

Enter the pattern to prepend to dialed numbers that apply to this application dial rule. Valid values include numeric digits (0-9), plus (+), asterisk (*), and pound (#). Be aware that you cannot enter more than 50 characters in this field.

Application Dial Rule Priority

Choose the dial rule priority as top, bottom, or middle.

Related Information

Reprioritize dial rule

Perform the following procedure to reprioritize a dial rule.

Procedure
    Step 1   From Cisco Unified Communications Manager Administration, choose Call Routing > Dial Rules > Application Dial Rules.
    Note   

    You can also change the priority by starting from the Application Dial Rules Configuration window.

    Step 2   In the Find and List Application Dial Rules window, choose a dial rule and click the dial rule name. The Application Dial Rule Configuration window displays.
    Step 3   Use the up and down arrows to move the dial rule up or down the list.
    Step 4   When you complete prioritizing the order, click Save.

    Related Information