Cisco Unified Communications Manager Administration Guide, Release 8.6(1)
Recording Profile Configuration
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Recording Profile Configuration

Table Of Contents

Recording Profile Configuration

Recording Profile Configuration Settings

Related Topics


Recording Profile Configuration


Use the following topics to configure recording profiles:

Recording Profile Configuration Settings

Related Topics

Recording Profile Configuration Settings

In Cisco Unified Communications Manager Administration, use the Device > Device Settings > Recording Profile menu path to configure recording profiles.

To provision line appearances of agents for call recording, you create one or more call recording profiles. You then select a recording profile for a line appearance.

Tips About Deleting Recording Profiles

You cannot delete a recording profile that a line appearance uses. To find out which line appearances are using the recording profile, choose Dependency Records from the Related Links drop-down list box that is on the Recording Profile Configuration window. If the dependency records are not enabled for the system, the dependency records summary window displays a message. For more information about dependency records, see the "Accessing Dependency Records" section. If you try to delete a recording profile that is in use, Cisco Unified Communications Manager displays a message. Before deleting a recording profile that is currently in use, you must perform either or both of the following tasks:

Assign a different recording profile to any line appearances that are using the recording profile that you want to delete.

Delete the line appearances that are using the recording profile that you want to delete.

Using the GUI

For instructions on how to use the Cisco Unified Communications Manager Administration Graphical User Interface (GUI) to find, delete, configure, or copy records, see the "Navigating the Cisco Unified Communications Manager Administration Application" section and its subsections, which explain how to use the GUI and detail the functions of the buttons and icons.

Configuration Settings Table

Table 80-1 describes the recording profile configuration settings. For related procedures, see the "Related Topics" section.

Table 80-1 Recording Profile Configuration Settings 

Field
Description

Name

Enter a name to identify the recording profile.

Recording Calling Search Space

From the drop-down list box, choose the calling search space that contains the partition of the route pattern that is associated with the SIP trunk that is configured for the recorder.

Recording Destination Address

Enter the directory number (DN) or the URL of the recorder that associates with this recording profile.

This field allows any characters except the following characters: double quotation marks ("), back quote (`), and space ( ).


Additional Information

See the "Related Topics" section.

Related Topics

Recording Profile Configuration

Recording Profile Configuration Settings