Cisco Unified Communications Manager Administration Guide, Release 8.6(1)
Cisco Voice-Mail Pilot Configuration
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Cisco Voice-Mail Pilot Configuration

Table Of Contents

Cisco Voice-Mail Pilot Configuration

Voice-Mail Pilot Configuration Settings

Related Topics


Cisco Voice-Mail Pilot Configuration


The following topics provide information on voice-mail pilot configuration:

Voice-Mail Pilot Configuration Settings

Voice Mail Connectivity to Cisco Unified Communications Manager, Cisco Unified Communications Manager System Guide

Cisco Unity and Cisco Unity Connection Configuration Checklist, Cisco Unified Communications Manager System Guide

Voice-Mail Pilot Configuration Settings

In Cisco Unified Communications Manager Administration, use the Advanced Features > Voice Mail > Voice Mail Pilot menu path to configure voice-mail pilots.

The voice mail-pilot number designates the directory number that you dial to access your voice messages. Cisco Unified Communications Manager automatically dials the voice-messaging number when you press the Messages button on your phone. Each pilot number can belong to a different voice-messaging system.

Tips About Deleting Voice-Mail Pilots

To delete the voice-mail pilot number, perform these procedures. You cannot delete the default or the No Voice Mail profile numbers.


Note If you choose the default or the No Voice Mail pilot numbers, the Delete button does not display.

You cannot delete voice-mail pilot numbers that a voice-mail profile uses. To find out which voice-mail profiles are using the voice-mail pilot, in the Voice Mail Pilot Configuration window, choose Dependency Records from the Related Links drop-down list box and click Go. If the dependency records are not enabled for the system, the dependency records summary window displays a message. For more information about dependency records, see the "Accessing Dependency Records" section. If you try to delete a voice-mail pilot that is in use, Cisco Unified Communications Manager displays a message. Before deleting a voice-mail pilot that is currently in use, you must perform either or both of the following tasks:

Assign a different voice-mail pilot to any voice-mail profiles that are using the voice-mail pilot that you want to delete. See the "Voice-Mail Profile Configuration Settings" section.

Delete the voice-mail profiles that are using the voice-mail pilot that you want to delete. See the "Tips About Deleting Voice-Mail Profiles" section.

If a voice-mail profile uses this voice-mail pilot number, a message displays and indicates the number of voice-mail profiles that use this voice-mail pilot number.

Using the GUI

For instructions on how to use the Cisco Unified Communications Manager Administration Graphical User Interface (GUI) to find, delete, configure, or copy records, see the "Navigating the Cisco Unified Communications Manager Administration Application" section and its subsections, which explain how to use the GUI and detail the functions of the buttons and icons.

Configuration Settings Table

Table 61-1 describes the voice-mail pilot configuration settings.

Table 61-1 Voice-Mail Pilot Configuration Settings 

Field
Description

Voice Mail Pilot Number

Enter a number to identify the voice mail pilot number.

Calling Search Space

From the drop-down list box, choose the appropriate calling search space. A calling search space comprises a collection of partitions that are searched for numbers that are called from this pilot number.

You can configure the number of calling search spaces that display in this drop-down list box by using the Max List Box Items enterprise parameter. If more calling search spaces exist than the Max List Box Items enterprise parameter specifies, the Find button displays next to the drop-down list box. Click the Find button to display the Find and List Calling Search Space window. Find and choose a calling search space name (see the "Calling Search Space Configuration Settings" section).

Note To set the maximum list box items, choose System > Enterprise Parameters and choose CCMAdmin Parameters.

Description

Enter the description of the pilot number. The description can include up to 50 characters in any language, but it cannot include double-quotes ("), percentage sign (%), ampersand (&), or angle brackets (<>).

Make this the default Voice Mail Pilot for the system

Check the check box to make this pilot number the default Voice Mail Pilot for the system.

Note If you check the Default box, this voice mail pilot number replaces your current default pilot number.


Additional Information

See the "Related Topics" section.

Related Topics

Cisco Voice-Mail Pilot Configuration

Voice-Mail Pilot Configuration Settings

Voice Mail Connectivity to Cisco Unified Communications Manager, Cisco Unified Communications Manager System Guide

Cisco Unity and Cisco Unity Connection Configuration Checklist, Cisco Unified Communications Manager System Guide

Message Waiting Configuration

Voice-Mail Profile Configuration