Cisco Unified Communications Manager Administration Guide, Release 8.0(2)
Feature Control Policy
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Feature Control Policy Configuration

Table Of Contents

Feature Control Policy Configuration

Feature Control Policy Configuration Settings

Finding a Feature Control Policy

Configuring a Feature Control Policy

Deleting a Feature Control Policy

Related Topics


Feature Control Policy Configuration


Feature Control Policies allow you to enable or disable a particular feature and thereby control the appearance of certain features and softkeys that will be displayed on the phone. When you disable a feature, the softkeys for the disabled feature do not appear in any call state. Use the following topics to find and add Feature Control Policies:

Feature Control Policy Configuration Settings

Finding a Feature Control Policy

Configuring a Feature Control Policy

Deleting a Feature Control Policy

Feature Control Policy Configuration Settings

Feature Control Policies allows you to enable or disable a particular feature and thereby control the appearance of certain features and softkeys that will be displayed on the phone. You can configure multiple policies on Cisco Unified Communications Manager Administration. After you configure a Feature Control Policy, you must associate that policy to an individual phone, a group of phones, or to all phones in the system.

To generate a list of supported features for all phones on your Cisco Unified Communications Manager, including the Feature Control Policy, you can generate a Unified CM Phone Feature List report on Cisco Unified Reporting.


Note You can customize the appearance of softkeys on other Cisco Unified IP Phones by using softkey templates.


Table 106-1 describes the Feature Control Policy settings.

Table 106-1 Feature Control Policy Settings

Field
Description
Feature Control Policy Info

Name

Enter a name in the Feature Control Policy name field. The name can comprise up to 50 alphanumeric characters and can contain any combination of spaces, periods (.), hyphens (-), and underscore characters (_). Ensure each feature control policy name is unique to the system.

Description

Enter a description in the Description field. The description can comprise up to 50 alphanumeric characters and can contain any combination of spaces, periods (.), hyphens (-), and underscore characters (_).

Feature Control Section

Feature Control

For each feature listed, choose whether you want to override the system default and enable or disable the setting:

If the feature is enabled by default and you want to disable the setting, check the check box under Override Default and uncheck the check box under Enable Setting.

If the feature is disabled by default and you want to enable the setting, check the check box under Override Default and check the check box under Enable Setting.


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Finding a Feature Control Policy

Because you may have several Feature Control Policies in your network, Cisco Unified Communications Manager Administration lets you locate specific Feature Control Policies on the basis of specific criteria. Use the following procedure to locate a particular Feature Control Policy.

Procedure


Step 1 Choose Device > Device Settings > Feature Control Policy.

The Find and List Feature Control Policies window displays.

Step 2 To find all records in the database, ensure the dialog box is empty; go to step 3.

To filter or search records

From the first drop-down list box, select a search parameter.

From the second drop-down list box, select a search pattern.

Specify the appropriate search text, if applicable.


Note To add additional search criteria, click the + button. When you add criteria, the system searches for a record that matches all criteria that you specify. To remove criteria, click the - button to remove the last added criteria or click the Clear Filter button to remove all added search criteria.


Step 3 Click Find.

All or matching records display. You can change the number of items that display in each window by choosing a different value from the Rows per Page drop-down list box.


Note You can delete multiple records from the database by checking the check boxes next to the appropriate record and clicking Delete Selected. You can delete all configurable records for this selection by clicking Select All and then clicking Delete Selected.


Step 4 From the list of records that display, click the link for the record that you want to view.


Note To reverse the sort order, click the up or down arrow, if available, in the list header.



Configuring a Feature Control Policy

The following procedure describes how to copy, add, and update a Feature Control Policy:

Procedure


Step 1 In the menu bar, choose Device > Device Settings > Feature Control Policy.

Step 2 Perform one of the following

To copy an existing Feature Control Policy, locate the appropriate feature control policy as described in "Finding a Feature Control Policy" section. Click the Copy icon next to the feature control policy that you want to copy. The window displays the copy of the feature control policy that you want to. Change the feature control policy and continue with Step 3.

To add a Feature Control Policy, click the Add New button, and continue with Step 3.

To update an existing feature control policy, locate the appropriate feature control policy as described in "Finding a Feature Control Policy" section, and continue with Step 3.

Step 3 Enter the appropriate settings as described in Table 106-1.

Step 4 Click Save.

Step 5 Specify the phone that you want the feature control policy to apply to. You can set feature control policies for all phones in your system, for a group of phones, or for an individual phone. You can also have multiple feature control policies. Table 106-2 lists the features, default value, and associated softkeys.

To specify a policy for all phones on the system, choose System > Enterprise Parameters and select the feature control policy that you want from the Feature Control Policy drop-down box in the Enterprise Parameters window.

For more information on enterprise parameter configurations, refer to the "Updating Enterprise Parameters" section on page 24-1.

To specify a policy to a group of phones, choose Device > Device Settings > Common Phone Profile to create a new phone profile or to update an existing phone profile, select the feature control policy that you want in the Feature Control Policy drop-down box, and then select the common phone profile when you configure your phone.

For more information on common phone configurations, refer to "Common Phone Profile Configuration Settings" section on page 104-1.

To specify a policy on an individual phone, choose Device > Phone, and select the feature control policy that you want from the Feature Control Policy drop-down box in the Phone Configuration window.

For more information on individual phone configurations, refer to "Phone Configuration Settings" section on page 92-3.



Note When feature control polices are configured in different windows, Cisco Unified Communications Manager uses the following order of precedence (Device Configuration has the highest precedence):

1. Device Configuration window settings

2. Common Phone Profile window settings

3. Enterprise Parameter Configuration window settings


Table 106-2 Feature Control Policy Default Values

Feature
Default Value
Softkeys Displayed on the Phone

Barge

Enabled

Barge

Call Back

Enabled

Call Back

Conference List

Enabled

Show Detail

Forward All

Enabled

Forward All

Park

Disabled

Park and Resume

Redial

Enabled

Redial

Speed Dial

Enabled

Speed Dial

Divert (Alerting)

Disabled

Divert

Divert (Connected)

Disabled

Divert


Additional Topics

See the "Related Topics" section.

Deleting a Feature Control Policy

Use this procedure to delete a feature control policy.

Before You Begin

You can delete a feature control policy that is not currently assigned to any phone in your system. You cannot delete a policy that is assigned to one or more phones.

To find out which phones are using the feature control policy, choose the Dependency Records link from the Related Links drop-down list box in the Feature Control Policy Configuration window and click Go. If dependency records are not enabled for the system, the dependency records summary window displays a message. For more information about dependency records, see the "Accessing Dependency Records" section on page A-2. If you try to delete a feature control policy that is in use, Cisco Unified Communications Manager displays a message. Before deleting a feature control policy that is currently in use, you must perform either or both of the following tasks:

Assign a different feature control policy to the phones that are using the feature control policy that you want to delete. See the "Deleting a Phone" section on page 92-37.

Delete the phones that are using the feature control policy that you want to delete. See the "Deleting a Phone" section on page 92-37.

Procedure


Step 1 Find the feature control policy by using the procedure in the "Finding a Feature Control Policy" section.

Step 2 From the list of matching records, choose the feature control policy that you want to delete.

The Feature Control Policy Configuration window displays.

Step 3 Click Delete.


Note You can delete multiple feature control policy from the Find and List Feature Control Policy window by checking the check boxes next to the appropriate feature control policy and clicking Delete Selected. You can delete all feature control policy in the window by clicking Select All and Delete Selected.


A message verifies that you want to delete the policy.

Step 4 To delete the policy, click OK.

A message verifies that the policy was deleted.

Step 5 To continue, click OK.


Additional Topics

See the "Related Topics" section.

Related Topics

Finding a Feature Control Policy

Configuring a Feature Control Policy

Deleting a Feature Control Policy

Cisco Unified IP Phone Configuration, page 92-1

Phone Button Template Configuration Settings, page 99-1

Cisco Unified IP Phones, Cisco Unified Communications Manager System Guide