Cisco Unified Communications Manager Administration Guide, Release 8.0(2)
Cisco Unified Communications Manager Group Configuration
Downloads: This chapterpdf (PDF - 372.0KB) The complete bookPDF (PDF - 18.29MB) | Feedback

Cisco Unified Communications Manager Group Configuration

Table Of Contents

Cisco Unified Communications Manager Group Configuration

Cisco Unified Communications Manager Group Configuration Settings

Finding a Cisco Unified Communications Manager Group

Configuring a Cisco Unified Communications Manager Group

Synchronizing a Cisco Unified Communications Manager Group with Affected Devices

Deleting a Cisco Unified Communications Manager Group

Related Topics


Cisco Unified Communications Manager Group Configuration


Use the following topics to add, update, or delete a Cisco Unified Communications Manager group:

Cisco Unified Communications Manager Group Configuration Settings

Finding a Cisco Unified Communications Manager Group

Configuring a Cisco Unified Communications Manager Group

Synchronizing a Cisco Unified Communications Manager Group with Affected Devices

Deleting a Cisco Unified Communications Manager Group

Related Topics

Cisco Unified Communications Manager Group Configuration Settings

A Cisco Unified Communications Manager Group specifies a prioritized list of up to three Cisco Unified Communications Managers. The first Cisco Unified Communications Manager in the list serves as the primary Cisco Unified Communications Manager for that group, and the other members of the group serve as secondary and tertiary (backup) Cisco Unified Communications Managers.

Each device pool has one Cisco Unified Communications Manager Group that is assigned to it. When a device registers, it attempts to connect to the primary (first) Cisco Unified Communications Manager in the group that is assigned to its device pool. If the primary Cisco Unified Communications Manager is not available, the device tries to connect to the next Cisco Unified Communications Manager that is listed in the group, and so on.

Cisco Unified Communications Manager Groups provide important features for your system:

Redundancy—This feature enables you to designate a primary and backup Cisco Unified Communications Managers for each group.

Call processing load balancing—This feature enables you to distribute the control of devices across multiple Cisco Unified Communications Managers.

For most systems, you need to have multiple groups, and you need to assign a single Cisco Unified Communications Manager to multiple groups to achieve better load distribution and redundancy.

Table 4-1 describes the configuration settings for Cisco Unified Communications Manager groups. For related procedures, see the "Related Topics" section.

Table 4-1 Cisco Unified Communications Manager Group Configuration Settings 

Field
Description
Cisco Unified Communications Manager Group Settings

Name

Enter the name of the new group.

Auto-registration Cisco Unified Communications Manager Group

Check the Auto-registration Cisco Unified Communications Manager Group check box if you want this Cisco Unified Communications Manager group to be the default Cisco Unified Communications Manager group when auto-registration is enabled.

Leave this check box unchecked if you do not want devices to auto-register with this Cisco Unified Communications Manager group.

Tip Each Cisco Unified Communications Manager cluster can have only one default auto-registration group. If you choose a different Cisco Unified Communications Manager group as the default auto-registration group, that is, you check the Auto-registration Cisco Unified Communications Manager Group check box for a different Cisco Unified Communications Manager group, the previously chosen auto-registration group no longer serves as the default for the cluster; the Auto-registration Cisco Unified Communications Manager check box displays for the previously chosen group (the original default), and the check box gets disabled for the group that now serves as the default.
Cisco Unified Communications Manager Group Members

Available Cisco Unified Communications Managers

This field displays the list of available Cisco Unified Communications Manager that are not a part of the Cisco Unified Communications Manager group.

Choose the Cisco Unified Communications Manager names and use the up and down arrows to move Cisco Unified Communications Managers between the Selected list and the Available list.

Selected Cisco Unified Communications Managers

This field displays the Cisco Unified Communications Managers that are in the Cisco Unified Communications Manager group. The Selected list, which can contain up to three Cisco Unified Communications Managers, lists the Cisco Unified Communications Managers in order by highest priority. Cisco Unified Communications Managers in the Selected list become members of the group when you click Save.

Choose the Cisco Unified Communications Manager names and use the up and down arrows to move Cisco Unified Communications Managers between the Selected list and the Available list.

Within the Selected list, use the up and down arrows to arrange the groups in the Selected list in the order that you want.


Finding a Cisco Unified Communications Manager Group

Because you might have several Cisco Unified Communications Manager groups in your network, Cisco Unified Communications Manager Administration lets you locate specific Cisco Unified Communications Manager groups on the basis of specific criteria. Use the following procedure to locate Cisco Unified Communications Manager groups.


Note During your work in a browser session, the cookies on the client machine store your find/list search preferences. If you navigate to other menu items and return to this menu item, or if you close the browser and then reopen a new browser window, your Cisco Unified Communications Manager search preferences get retained until you modify your search.


Procedure


Step 1 Choose System > Cisco Unified CM Group.

The Find and List Cisco Unified CM Groups window displays. Records from an active (prior) query may also display in the window.

Step 2 To find all records in the database, ensure the dialog box is empty; go to Step 3.

To filter or search records

From the drop-down list box, select a search pattern.

Specify the appropriate search text, if applicable.


Note To add additional search criteria, click the + button. When you add criteria, the system searches for a record that matches all criteria that you specify. To remove criteria, click the - button to remove the last added criterion or click the Clear Filter button to remove all added search criteria.


Step 3 Click Find.

All matching records display. You can change the number of items that display on each page by choosing a different value from the Rows per Page drop-down list box.


Note You can delete multiple records from the database by checking the check boxes next to the appropriate record and clicking Delete Selected. You can delete all configurable records for this selection by clicking Select All and then clicking Delete Selected.


Step 4 From the list of records that display, click the link for the record that you want to view.


Note To reverse the sort order, click the up or down arrow, if available, in the list header.


The window displays the item that you choose.


Additional Information

See the "Related Topics" section.

Configuring a Cisco Unified Communications Manager Group

This section describes how to add, copy, or update a Cisco Unified Communications Manager group.

Before You Begin

Before configuring a Cisco Unified Communications Manager group, you must configure the Cisco Unified Communications Managers that you want to assign as members of that group. See the "Updating a Cisco Unified Communications Manager" section on page 3-6 for more information.

Procedure


Step 1 Choose System > Cisco Unified CM Group.

The Find and List Cisco Unified CM Groups window displays.

Step 2 Perform one of the following tasks:

To copy an existing Cisco Unified Communications Manager Group, locate the appropriate Cisco Unified Communications Manager Group as described in the "Finding a Cisco Unified Communications Manager Group" section, choose the Cisco Unified Communications Manager Group that you want to copy, click Copy and continue with Step 3.

To add a new Cisco Unified Communications Manager Group, click Add New and continue with Step 3.

To update an existing Cisco Unified Communications Manager Group, locate the appropriate Cisco Unified Communications Manager Group as described in the "Finding a Cisco Unified Communications Manager Group" section and continue with Step 3.

Step 3 Enter the appropriate settings as described in Table 4-1.

Step 4 Click the Save icon that displays in the tool bar in the upper, left corner of the window (or click the Save button that displays at the bottom of the window) to save the Cisco Unified Communications Manager Group configuration in the database.

After you have configured the Cisco Unified Communications Manager Group, you can use it to configure device pools. Devices obtain their Cisco Unified Communications Manager Group list setting from the device pool to which they are assigned.


Additional Information

See the "Related Topics" section.

Synchronizing a Cisco Unified Communications Manager Group with Affected Devices

To synchronize a Cisco Unified Communications Manager Group that has undergone recent configuration changes their associated registered devices, perform the following procedure, which will apply any outstanding configuration settings in the least-intrusive manner possible. (For example, a reset/restart may not be required on some affected devices.

Procedure


Step 1 Choose Media Resources > Cisco Unified CM Group.

The Find and List Cisco Unified CM Groups window displays.

Step 2 Choose the search criteria to use.

Step 3 Click Find.

The window displays a list of Cisco Unified CM Groups that match the search criteria.

Step 4 Click the Cisco Unified CM Group that you want to synchronize with affected devices. The Cisco Unified CM Group Configuration window displays.

Step 5 Make any additional configuration changes.

Step 6 Click Save.

Step 7 Click Apply Config.

The Apply Configuration Information dialog displays.

Step 8 Click OK.


Additional Information

See the "Related Topics" section.

Deleting a Cisco Unified Communications Manager Group

This section describes how to delete a Cisco Unified Communications Manager Group from the database.

Before You Begin


Note You cannot delete a Cisco Unified Communications Manager group if it is assigned to any device pools or MGCP gateways or if it is the current Auto-registration Cisco Unified Communications Manager Group for the cluster.


To find out which devices are using the Cisco Unified Communications Manager group, choose Dependency Records from the Related Links drop-down list box on the Cisco Unified Communications Manager Group Configuration window and click Go.

If the dependency records feature is not enabled for the system, the dependency records summary window displays a message that shows the action that you can take to enable the dependency records; the message also displays information about high CPU consumption that is related to the dependency records feature. For more information about dependency records, see the "Accessing Dependency Records" section on page A-2.

If you attempt to delete a Cisco Unified Communications Manager group that is in use, a message displays. Before deleting a Cisco Unified Communications Manager group that is currently in use, you must perform some or all of the following tasks:

Assign a different Cisco Unified Communications Manager group to the device pools or MGCP gateways that currently use this Cisco Unified Communications Manager group. See the "Configuring a Device Pool" section on page 9-17.

Create or choose a different Cisco Unified Communications Manager group to be the Auto-registration Cisco Unified Communications Manager Group.

Procedure


Step 1 Find the Cisco Unified Communications Manager group by using the procedure in the "Finding a Cisco Unified Communications Manager Group" section.

Step 2 From the list of matching records, choose the group that you want to delete.

Step 3 Click the Delete Selected icon that displays in the tool bar in the upper, left corner of the window (or click the Delete Selected button that displays at the bottom of the window) to delete the Cisco Unified Communications Manager group.

Step 4 When asked to confirm the delete operation, click either OK to delete or Cancel to cancel the delete operation.


Additional Information

See the "Related Topics" section.

Related Topics

Cisco Unified Communications Manager Group Configuration Settings

Cisco Unified Communications Manager Group Configuration

Finding a Cisco Unified Communications Manager Group

Synchronizing a Cisco Unified Communications Manager Group with Affected Devices

Configuring a Cisco Unified Communications Manager Group

Deleting a Cisco Unified Communications Manager Group