Cisco Unified Communications Manager Administration Guide, Release 8.0(2)
Introduction
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Introduction

Table Of Contents

Introduction

Key Features and Benefits

Browsing to Cisco Unified Communications Manager Administration

Web Browsers

Cisco Unified Communications Manager Administration Logon

Cisco Unified Communications Manager Administration Log Off

Hypertext Transfer Protocol Over Secure Sockets Layer (HTTPS)

Using Internet Explorer 7 and HTTPS with Cisco Unified Communications Manager Administration

Using Internet Explorer 8 and HTTPS with Cisco Unified Communications Manager Administration

Using FireFox 3.x and HTTPS with Cisco Unified Communications Manager Administration

Using Safari 4.x with HTTPS and Cisco Unified Communications Manager Administration

Navigating the Cisco Unified Communications Manager Administration Application

Cisco Unified Presence Server Link

Link to Cisco Unified Presence Server

Customized Log-on Message

Last Successful Logon Message

Accessibility

Where to Find More Information

Related Topics


Introduction


Cisco Unified Communications Manager (formerly Cisco Unified CallManager) serves as the software-based call-processing component of the Cisco Unified Communications family of products. A wide range of Cisco Media Convergence Servers provides high-availability server platforms for Cisco Unified Communications Manager call processing, services, and applications.

The Cisco Unified Communications Manager system extends enterprise telephony features and functions to packet telephony network devices such as IP phones, media processing devices, voice-over-IP (VoIP) gateways, and multimedia applications. Additional data, voice, and video services, such as unified messaging, multimedia conferencing, collaborative contact centers, and interactive multimedia response systems, interact through Cisco Unified Communications Manager open telephony application programming interface (API).

Cisco Unified Communications Manager provides signaling and call control services to Cisco integrated telephony applications as well as third-party applications. Cisco Unified Communications Manager performs the following primary functions:

Call processing

Signaling and device control

Dial plan administration

Phone feature administration

Directory services

Operations, administration, maintenance, and provisioning (OAM&P)

Programming interface to external voice-processing applications such as Cisco IP Communicator, Cisco Unified IP Interactive Voice Response (IP IVR).

Additional Information

See the "Related Topics" section.

Key Features and Benefits

The Cisco Unified Communications Manager system includes a suite of integrated voice applications that perform voice-conferencing and manual attendant console functions. This suite of voice applications means that no need exists for special-purpose voice-processing hardware. Supplementary and enhanced services such as hold, transfer, forward, conference, multiple line appearances, automatic route selection, speed dial, last-number redial, and other features extend to IP phones and gateways. Because Cisco Unified Communications Manager is a software application, enhancing its capabilities in production environments requires only upgrading software on the server platform, thereby avoiding expensive hardware upgrade costs.

Distribution of Cisco Unified Communications Manager and all Cisco Unified IP Phones, gateways, and applications across an IP network provides a distributed, virtual telephony network. This architecture improves system availability and scalability. Call admission control ensures that voice quality of service (QoS) is maintained across constricted WAN link and automatically diverts calls to alternate public switched telephone network (PSTN) routes when WAN bandwidth is not available.

A web-browsable interface to the configuration database provides the capability for remote device and system configuration. This interface also provides access to HTML-based online help for users and administrators.

Cisco Unified Communications Manager, designed to work like an appliance, refers to the following functions:

Cisco Unified Communications Manager servers can get preinstalled with software to ease customer and partner deployment and automatically search for updates and notify administrators when key security fixes and software upgrades are available for their system.This process comprises Electronic Software Upgrade Notification.

You can upgrade Cisco Unified Communications Manager servers while they continue to process calls, so upgrades take place with minimal downtime.

Cisco Unified Communications Manager supports the Asian and Middle Eastern markets by providing support for Unicode on higher resolution phone displays.

Cisco Unified Communications Manager provides Fault, Configuration, Accounting, Performance, and Security (FCAPS).

Additional Information

See the "Related Topics" section.

Browsing to Cisco Unified Communications Manager Administration

You access the Cisco Unified Communications Manager Administration program from a PC that is not the web server or has Cisco Unified Communications Manager installed. No browser software exists on the server. See the "Web Browsers" section for more information on browsing to the server.

Additional Information

See the "Related Topics" section.

Web Browsers

Cisco Unified Communications Manager Administration supports the following operating system browsers:

Microsoft Internet Explorer (IE) 7 when running on Microsoft Windows XP SP3

Microsoft Internet Explorer (IE) 8 when running on Microsoft Windows XP SP3 or Microsoft Vista SP2

Firefox 3.x when running on Microsoft Windows XP SP3, Microsoft Vista SP2 or Apple MAC OS X

Safari 4.x when running on Apple MAC OS X

From any user PC in your network, browse into a server that is running Cisco Unified Communications Manager Administration and log in with administrative privileges.


Note Simultaneous logon to Cisco Unified Communications Manager Administration by a large number of users can cause performance to suffer. Try to limit the number of users and administrators that are logged on simultaneously.



Note Cisco Unified Communications Manager Administration does not support the buttons in your browser. Do not use the browser buttons (for example, the Back button) when you perform configuration tasks.


Additional Information

See the "Related Topics" section.

Cisco Unified Communications Manager Administration Logon

Use the following procedure to log on to Cisco Unified Communications Manager Administration. After you log in to Cisco Unified Communications Manager Administration, messages may display that indicate the current state of licenses for Cisco Unified Communications Manager in the main window. For example, Cisco Unified Communications Manager may identify the following situations:

Cisco Unified Communications Manager currently operates with starter (demo) licenses, so upload the appropriate license files.

Cisco Unified Communications Manager currently operates with an insufficient number of licenses, so upload additional license files.

Cisco Unified Communications Manager does not currently use the correct software feature license. In this case, the Cisco CallManager service stops and does not start until you upload the appropriate software version license and restart the Cisco CallManager service.

Procedure

Use the following procedure to browse into the server and log on to Cisco Unified Communications Manager Administration.


Step 1 Start your preferred operating system browser.

Step 2 In the address bar of the web browser, enter the following case-sensitive URL:

https://<Unified CM-server-name>:{8443}/ccmadmin/showHome.do

where: <Unified CM-server-name> equals the name or IP address of the server


Note You can optionally specify a port number.


Step 3 A Security Alert dialog box displays. Click the appropriate button.

Step 4 At the main Cisco Unified Communications Manager Administration window, enter the username and password that you specified during Cisco Unified Communications Manager installation and click Login.



Note For security purposes, Cisco Unified Communications Manager Administration logs you out after 30 minutes of inactivity, and you must log back in.


Additional Information

See the "Related Topics" section.

Cisco Unified Communications Manager Administration Log Off

Procedure

Use the following procedure to log off Cisco Unified Communications Manager Administration.


Step 1 From the main Cisco Unified Communications Manager Administration window, click the Logout button that is in the upper, right corner.

Step 2 The window redisplays with the log in fields.


Additional Information

See the "Related Topics" section.

Hypertext Transfer Protocol Over Secure Sockets Layer (HTTPS)

HTTPS, or Hypertext Transfer Protocol over Secure Sockets Layer (SSL), secures communication between a browser and a web server for Microsoft Windows users. HTTPS uses certificates to ensure server identities and to secure the browser connection. HTTPS uses a public key to encrypt the data, including the user login and password, during transport over the Internet.

To enable HTTPS, you must download a certificate that identifies the server during the connection process. You can accept the server certificate for the current session only, or you can download the certificate to a trust folder (file) to secure the current session and future sessions with that server. The trust folder stores the certificates for all your trusted sites.

The following Cisco Unified Communications Manager applications support HTTPS: Cisco Unified Communications Manager Administration, Cisco Unity Connection Administration, Cisco Unified Serviceability, the Cisco Unified CM User Options, Trace Collection Tool, the Real Time Monitoring Tool (RTMT), and the XML (AXL) application programming interface.

A self-signed certificate gets generated on the web server at installation (the certificate also gets migrated during upgrades).

Additional Information

See the "Related Topics" section.

Using Internet Explorer 7 and HTTPS with Cisco Unified Communications Manager Administration

Internet Explorer (IE) 7 adds security features that change the way that the browser handles Cisco certificates for website access. Because Cisco provides a self-signed certificate for the Cisco Unified Communications Manager server, Internet Explorer 7 flags the Cisco Unified Communications Manager Administration website as untrusted and provides a certificate error, even when the trust store contains the server certificate.


Note Cisco Unified Communications Manager Administration supports IE 7 when it is running on Microsoft Windows XP SP3.


Be sure to import the Cisco Unified Communications Manager certificate to Internet Explorer 7 to secure access without having to reload the certificate every time that you restart the browser. If you continue to a website that has a certificate warning and the certificate is not in the trust store, Internet Explorer 7 remembers the certificate for the current session only.

After you download the server certificate, Internet Explorer 7 continues to display certificate errors for the website. You can ignore the security warnings when the Trusted Root Certificate Authority trust store for the browser contains the imported certificate.

The following procedure describes how to import the Cisco Unified Communications Manager certificate to the root certificate trust store for Internet Explorer 7.

Procedure


Step 1 Browse to the application on the Tomcat server (for example, enter the hostname, localhost, or IP address for Cisco Unified Communications Manager Administration in the browser).

The browser displays a Certificate Error: Navigation Blocked page to indicate this website is untrusted.

Step 2 Click Continue to this website (not recommended) to access the server.

The Cisco Unified Communications Manager Administration window displays, and the browser displays the address bar and Certificate Error status in red.

Step 3 To import the server certificate, click the Certificate Error status box to display the status report. Click the View Certificates link in the report.

Step 4 Verify the certificate details.

The Certification Path tab displays "This CA Root certificate is not trusted because it is not in the Trusted Root Certification Authorities store."

Step 5 Select the General tab in the Certificate window and click Install Certificate.

The Certificate Import Wizard launches.

Step 6 To start the Wizard, click Next.

The Certificate Store window displays.

Step 7 Verify that the Automatic option, which allows the wizard to select the certificate store for this certificate type, is selected and click Next.

Step 8 Verify the setting and click Finish.

A security warning displays for the import operation.

Step 9 To install the certificate, click Yes.

The Import Wizard displays "The import was successful."

Step 10 Click OK. The next time that you click the View certificates link, the Certification Path tab in the Certificate window displays "This certificate is OK."

Step 11 To verify that the trust store contains the imported certificate, click Tools > Internet Options in the Internet Explorer toolbar and select the Content tab. Click Certificates and select the Trusted Root Certifications Authorities tab. Scroll to find the imported certificate in the list.

After importing the certificate, the browser continues to display the address bar and a Certificate Error status in red. The status persists even if you reenter the hostname, localhost, or IP address or refresh or relaunch the browser.


Copying the Certificate to File

Copying the certificate to a file and storing it locally allows you to restore the certificate whenever necessary.

Performing the following procedure copies the certificate by using a standard certificate storage format. To copy the certificate contents to file, perform the following procedure:

Procedure


Step 1 Click the Certificate Error status box.

Step 2 Click View Certificates.

Step 3 Click the Details tab.

Step 4 Click the Copy to File button.

Step 5 The Certificate Export Wizard displays. Click Next.

Step 6 The following list defines the file formats from which you can choose. Choose the file format that you want to use for the exported file; click Next.

DER encoded binary X.509 (.CER)—Uses DER to transfer information between entities.

Base-64 encoded X.509 (.CER)—Sends secure binary attachments over the internet; uses ASCII text format to prevent corruption of file.

Cryptographic Message Syntax Standard-PKCS #7 Certificates (.P7B)—Exports the certificate and all certificates in the certification path to the chosen PC.

Step 7 Browse to the location to which you want to export the file copy and name the file. Click Save.

Step 8 The file name and path display in the Certificate Export Wizard pane. Click Next.

Step 9 Your file and settings display. Click Finish.

Step 10 When the successful export dialog box displays, click OK.


Additional Information

See the "Related Topics" section.

Using Internet Explorer 8 and HTTPS with Cisco Unified Communications Manager Administration


Note Cisco Unified Communications Manager Administration supports IE 8 when it is running on Microsoft Windows XP SP3 or Microsoft Vista SP2.


Be sure to import the Cisco Unified Communications Manager certificate to Internet Explorer 8 to secure access without having to reload the certificate every time that you restart the browser. If you continue to a website that has a certificate warning and the certificate is not in the trust store, Internet Explorer 8 remembers the certificate for the current session only.

After you download the server certificate, Internet Explorer 8 continues to display certificate errors for the website. You can ignore the security warnings when the Trusted Root Certificate Authority trust store for the browser contains the imported certificate.

The following procedure describes how to import the Cisco Unified Communications Manager certificate to the root certificate trust store for Internet Explorer 8.

Procedure


Step 1 Browse to application on the Tomcat server (for example, enter the hostname, localhost, or IP address for Cisco Unified Communications Manager Administration in the browser).

The browser displays a Certificate Error: Navigation Blocked message to indicate that this website is untrusted.

Step 2 Click Continue to this website (not recommended) to access the server.

The Cisco Unified Communications Manager Administration window displays, and the browser displays the address bar and Certificate Error status in red.

Step 3 To import the server certificate, click the Certificate Error status box to display the status report. Click the View Certificates link in the report.

Step 4 Verify the certificate details.

Step 5 Select the General tab in the Certificate window and click Install Certificate.

The Certificate Import Wizard launches.

Step 6 To start the Wizard, click Next.

The Certificate Store window displays.

Step 7 Verify that the Automatic option, which allows the wizard to select the certificate store for this certificate type, is selected and click Next.

Step 8 Verify the setting and click Finish.

A security warning displays for the import operation.

Step 9 To install the certificate, click Yes.

The Import Wizard displays "The import was successful."

Step 10 Click OK. The next time that you click the View certificates link, the Certification Path tab in the Certificate window displays "This certificate is OK."

Step 11 To verify that the trust store contains the imported certificate, click Tools > Internet Options in the Internet Explorer toolbar and select the Content tab. Click Certificates and select the Trusted Root Certifications Authorities tab. Scroll to find the imported certificate in the list.

After importing the certificate, the browser continues to display the address bar and a Certificate Error status in red. The status persists even if you reenter the hostname, localhost, or IP address or refresh or relaunch the browser.


Copying the Certificate to File

Copying the certificate to a file and storing it locally allows you to restore the certificate whenever necessary.

Performing the following procedure copies the certificate by using a standard certificate storage format. To copy the certificate contents to file, perform the following procedure:

Procedure


Step 1 Click the Certificate Error status box.

Step 2 Click View Certificates.

Step 3 Click the Details tab.

Step 4 Click the Copy to File button.

Step 5 The Certificate Export Wizard displays. Click Next.

Step 6 The following list defines the file formats from which you can choose. Choose the file format that you want to use for the exported file; click Next.

DER encoded binary X.509 (.CER)—Uses DER to transfer information between entities.

Base-64 encoded X.509 (.CER)—Sends secure binary attachments over the internet; uses ASCII text format to prevent corruption of file.

Cryptographic Message Syntax Standard-PKCS #7 Certificates (.P7B)—Exports the certificate and all certificates in the certification path to the chosen PC.

Step 7 Browse to the location to which you want to export the file copy and name the file. Click Save.

Step 8 The file name and path display in the Certificate Export Wizard pane. Click Next.

Step 9 Your file and settings display. Click Finish.

Step 10 When the successful export dialog box displays, click OK.


Additional Information

See the "Related Topics" section.

Using FireFox 3.x and HTTPS with Cisco Unified Communications Manager Administration


Note Cisco Unified Communications Manager Administration supports FireFox 3.x when it is running on Microsoft Windows XP SP3, Microsoft Vista SP2 or Apple MAC OS X.


The first time that you (or a user) accesses Cisco Unified Communications Manager Administration or other Cisco Unified Communications Manager SSL-enabled virtual directories (after the Cisco Unified Communications Manager installation/upgrade) from a browser client, a Security Alert dialog box asks whether you trust the server.

When the dialog box displays, you must perform one of the following tasks:

By clicking I Understand The Risks, you choose to trust the certificate for the current web session only. If you trust the certificate for the current session only, the Security Alert dialog box displays each time that you access the application; that is, until you install the certificate in the trusted folder.

By clicking Get Me Out Of Here, you cancel the action. No authentication occurs, and you cannot access the web application. To access the web application, you must click I Understand The Risks

The following procedure describes how to import the Cisco Unified Communications Manager certificate to the root certificate trust store for FireFox 3.x.

Procedure


Step 1 Access the Tomcat server (for example, enter the hostname, localhost, or IP address for Cisco Unified Communications Manager Administration in the browser).

Step 2 When the Security Alert dialog box displays, click I Understand The Risks.

Step 3 Click Add Exception.

The Add Exception dialog box displays.

Step 4 Click Get Certificate.

Step 5 Check the Permanently store this exception check box.

Step 6 Click Confirm Security Exception.

Step 7 To view the details of the certificate by performing the following steps:

a. From the FireFox browser, click Tools > Options.

The Options dialog box displays

b. Click Advanced.

c. Click View Certificates.

The Certificate Manager dialog box displays.

d. Highlight the certificate that you want to view and click View.

The Certificate Viewer dialog box displays.

e. Click the Details tab.

f. In the Certificate Fields field, highlight the field that you want to view.

Details display in the Field Values field.

g. From the Certificate Viewer dialog box, click Close.

h. From the Certificate Manager dialog box, click OK.


Copying the Certificate to File

Copying the certificate to a file and storing it locally allows you to restore the certificate whenever necessary.

Performing the following procedure copies the certificate by using a standard certificate storage format. To copy the certificate contents to file, perform the following procedure:

Procedure


Step 1 From the FireFox browser, click Tools > Options.

The Options dialog box displays.

Step 2 If it is not already selected, click Advanced.

Step 3 Click the Encryption tab and click View Certificates.

The Certificate Manager dialog box displays.

Step 4 Click the Servers tab.

Step 5 Highlight the certificate you want to copy and click Export.

The Save Certificate to File dialog box displays.

Step 6 Browse to the location to which you want to copy the file.

Step 7 From the Save as type drop-down list, choose the file type from the following options:

X.509 Certificate (PEM)—Uses PEM to transfer information between entities.

X.509 Certificate with chain (PEM)—Uses Privacy Enhanced Mail to verify the certificate chain and transfer information between entities.

X.509 Certificate (DER)—Uses DER to transfer information between entities.

X.509 Certificate (PKCS#7)—PKCS#7 is a standard for signing or encrypting data. Since the certificate is needed to verify signed data, it is possible to include it in the SignedData structure. A .P7C-file is just a degenerated SignedData structure, without any data to sign.

X.509 Certificate with chain (PKCS#7)—Uses PKCS#7 to verify the certificate chain and transfer information between entities.

Step 8 Click Save.

Step 9 Click OK.


Additional Information

See the "Related Topics" section.

Using Safari 4.x with HTTPS and Cisco Unified Communications Manager Administration


Note Cisco Unified Communications Manager Administration supports Safari 4.x when it is running on Apple MAC OS X.


The first time that you (or a user) accesses Cisco Unified Communications Manager Administration or other Cisco Unified Communications Manager SSL-enabled virtual directories (after the Cisco Unified Communications Manager installation/upgrade) from a browser client, a Security Alert dialog box asks whether you trust the server.

When the dialog box displays, you must perform one of the following tasks:

By clicking Yes, you choose to trust the certificate for the current web session only. If you trust the certificate for the current session only, the Security Alert dialog box displays each time that you access the application; that is, until you install the certificate in the trusted folder.

By clicking Show Certificate > Install Certificate, you intend to perform certificate installation tasks, so you always trust the certificate. If you install the certificate in the trusted folder, the Security Alert dialog box does not display each time that you access the web application.

By clicking No, you cancel the action. No authentication occurs, and you cannot access the web application. To access the web application, you must click Yes or install the certificate via the Show Certificate > Install Certificate options.


Note The address that you use to access Cisco Unified Communications Manager must match the name on the certificate or a message will appear by default. If you access the web application by using the localhost or IP address after you install the certificate in the trusted folder, a security alert indicates that the name of the security certificate does not match the name of the site that you are accessing.


The following procedure describes how to import the Cisco Unified Communications Manager certificate to the root certificate trust store for Safari 4.x.

Procedure


Step 1 Access the Tomcat server (for example, enter the hostname, localhost, or IP address for Cisco Unified Communications Manager Administration in the browser).

Step 2 When the Security Alert dialog box displays, click Show Certificate.

You can click the Details tab to view the details of the certificate if you choose to verify the certificate data. To display a subset of settings, if available, choose one of the following options:

All—All options display in the Details pane.

Version 1 Fields Only—Version, Serial Number, Signature Algorithm, Issuer, Valid From, Valid To, Subject, and the Public Key options display.

Extensions Only—Subject Key Identifier, Key Usage, and the Enhanced Key Usage options display.

Critical Extensions Only—Critical Extensions, if any, display

Properties Only—Thumbprint algorithm and the thumbprint options display.

Step 3 In the Certificate pane, click Install Certificate.

Step 4 When the Certificate Import Wizard displays, click Next.

Step 5 Click the Place all certificates in the following store radio button; click Browse.

Step 6 Browse to Trusted Root Certification Authorities; select it and click OK.

Step 7 Click Next.

Step 8 Click Finish.

A Security Warning Box displays the certificate thumbprint for you.

Step 9 To install the certificate, click Yes.

A message states that the import was successful. Click OK.

Step 10 In the lower, right corner of the dialog box, click OK.

Step 11 To trust the certificate, so you do not receive the dialog box again, click Yes.


Tip You can verify the certificate was installed successfully by clicking the Certification Path tab in the Certificate pane.



Copying the Certificate to File

Copying the certificate to a file and storing it locally allows you to restore the certificate whenever necessary.

Performing the following procedure copies the certificate by using a standard certificate storage format. To copy the certificate contents to file, perform the following procedure:

Procedure


Step 1 In the Security Alert dialog box, click Show Certificate.


Tip In Safari, click the Certificate Error status box to display the Show Certificate option.


Step 2 Click the Details tab.

Step 3 Click the Copy to File button.

Step 4 The Certificate Export Wizard displays. Click Next.

Step 5 The following list defines the file formats from which you can choose. Choose the file format that you want to use for the exported file; click Next.

DER encoded binary X.509 (.CER)—Uses DER to transfer information between entities.

Base-64 encoded X.509 (.CER)—Sends secure binary attachments over the internet; uses ASCII text format to prevent corruption of file.

Cryptographic Message Syntax Standard-PKCS #7 Certificates (.P7B)—Exports the certificate and all certificates in the certification path to the chosen PC.

Step 6 Browse to the location to which you want to export the file copy and name the file. Click Save.

Step 7 The file name and path display in the Certificate Export Wizard pane. Click Next.

Step 8 Your file and settings display. Click Finish.

Step 9 When the successful export dialog box displays, click OK.


Additional Information

See the "Related Topics" section.

Navigating the Cisco Unified Communications Manager Administration Application

After you log on, the main Cisco Unified Communications Manager Administration window redisplays. The window includes the drop-down list box in the upper, right corner called Navigation. To access the applications in the drop-down list box, choose the program that you want and click Go.


Note The minimum supported screen resolution specifies 1024x768. Devices with lower screen resolutions may not display the applications correctly.


The choices in the drop-down list box include the following Cisco Unified Communications Manager applications:

Cisco Unified Communications Manager Administration—Shows the default when you access Cisco Unified Communications Manager. Use Cisco Unified Communications Manager Administration to configure system parameters, route plans, devices, and much more.

Cisco Unified Serviceability—Takes you to the main Cisco Unified Serviceability window that is used to configure trace files and alarms and to activate and deactivate services.

Cisco Unified OS Administration—Takes you to main Cisco Unified OS Administration window, so you can configure and administer the Cisco Unified Communications Manager platform. You must log off from any other application before you can log in to this application.

Disaster Recovery System—Takes you to the Cisco Disaster Recovery System, a program that provides full data backup and restore capabilities for all servers in a Cisco Unified Communications Manager cluster. You must log off from any other application before you can log in to this application.

After you log in to Cisco Unified Communications Manager Administration, you can access all applications that display in the Navigation drop-down list box, except the Cisco Unified Operating System Administration and Disaster Recovery System, without needing to log in to each application. You cannot access the Cisco Unified Operating System Administration or Disaster Recovery System GUIs with the same username and password that you use to access Cisco Unified Communications Manager Administration. To access these applications from Cisco Unified Communications Manager Administration, you must first click the Logout button in the upper, right corner of the Cisco Unified Communications Manager Administration window; then choose the application from the Navigation drop-down list box and click Go.

If you have already logged in to one of the applications that display in the Navigation drop-down list box (other than Cisco Unified Operating System Administration or Disaster Recovery System), you can access Cisco Unified Communications Manager Administration without logging in. From the Navigation drop-down list box, choose Cisco Unified Communications Manager Administration and click Go.

Additional Information

See the "Related Topics" section.

Cisco Unified Presence Server Link

If you have configured a Cisco Unified Presence server, the Cisco Unified Communications Manager Administration main window provides a link directly to the associated Cisco Unified Presence server. To access Cisco Unified Presence Administration, click the Cisco Unified Presence address link.

Additional Information

See the "Related Topics" section.

Link to Cisco Unified Presence Server

If you have a Cisco Unified Presence server configured as part of the Cisco Unified Communications Manager cluster, the main Cisco Unified Communications Manager Administration window displays a link to the Cisco Unified Presence publisher server.

To access Cisco Unified PresenceAdministration, click the link to the Cisco Unified Presence publisher server.

Additional Information

See the "Related Topics" section.

Customized Log-on Message

You can upload a text file that contains a customized log-on message that displays in the main Cisco Unified Communications Manager Administration window.

For more information and the procedure for uploading your customized log-on message, refer to the Cisco Unified Communications Operating System Administration Guide.

Additional Information

See the "Related Topics" section.

Last Successful Logon Message

When you log in to Cisco Unified Communications Manager Administration, the main Cisco Unified Communications Manager Administration window displays the date and time of the last successful system logon.

When you log in to Cisco Unified Communications Manager for the first time, the system displays the last successful login time as the current time.

Additional Information

See the "Related Topics" section.

Accessibility

Cisco Unified Communications Manager Administration and Cisco Unified CM User Options provide functionality for users that allows them to access buttons on the window without using a mouse. You can perform the following procedures from any point on the window, so the user does not have to scroll or tab through various fields.

Accessing the Icons in the Window

Many of the windows in Cisco Unified Communications Manager include icons that display at the top of the window; for example, an icon of a disk for Save, an icon that is a plus sign (+) for Add, and so on. To access these icons, perform the following procedure.

1. Press Alt, press 1; then, press Tab. The cursor will highlight the first icon from the left. To move to the next icon, press Tab again.

2. Press Enter. The system performs the function of the icon; for example, Add.

Accessing the Buttons in the Window

Many of the windows in Cisco Unified Communications Manager and Cisco PCA have buttons that display at the bottom of the window; for example, a button for Save, a button for Add, and so on. To access these buttons, perform the following procedure.

1. Press Alt, press 2, and then press Tab. The cursor will highlight the first button from the left. To move to the next button, press Tab again.

2. Press Enter. The function of the button gets performed; for example, Save.

Additional Information

See the "Related Topics" section.

Where to Find More Information

Cisco Unified Communications Manager System Guide

Cisco Unified Communications Manager Features and Services Guide

Cisco Unified Serviceability Administration Guide

Cisco Unified Communications Manager CDR Analysis and Reporting Administration Guide

Installing Cisco Unified Communications Manager Release 8.0(2)

Upgrading Cisco Unified Communications Manager Release 8.0(2)

Cisco Unified Communications Manager Security Guide

Cisco Unified Communications Operating System Administration Guide

Disaster Recovery System Administration Guide

Cisco Unified Communications Solution Reference Network Design (SRND)

Related Topics

Introduction

Key Features and Benefits

Browsing to Cisco Unified Communications Manager Administration

Web Browsers

Cisco Unified Communications Manager Administration Logon

Cisco Unified Communications Manager Administration Log Off

Hypertext Transfer Protocol Over Secure Sockets Layer (HTTPS)

Navigating the Cisco Unified Communications Manager Administration Application

Cisco Unified Presence Server Link

Link to Cisco Unified Presence Server

Customized Log-on Message

Last Successful Logon Message

Accessibility

Where to Find More Information