Cisco Unified Communications Manager Administration Guide, Release 7.1(2)
Annunciator Configuration
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Annunciator Configuration

Table Of Contents

Annunciator Configuration

Annunciator Configuration Settings

Finding an Annunciator

Updating an Annunciator

Accessing Dependency Records

Resetting an Annunciator

Synchronizing an Annunciator

Related Topics


Annunciator Configuration


An annunciator, an SCCP device that uses the Cisco Media Streaming Application service, enables Cisco Unified Communications Manager to play prerecorded announcements (.wav files) and tones to Cisco Unified IP Phones and gateways. The annunciator, which works with Cisco Multilevel Precedence and Preemption (MLPP), enables Cisco Unified Communications Manager to alert callers as to why the call fails. Annunciator can also play tones for some transferred calls and some conferences.

Use the following topics to find and update annunciators:

Annunciator Configuration Settings

Finding an Annunciator

Updating an Annunciator

Resetting an Annunciator

Synchronizing an Annunciator

Related Topics

Annunciator Configuration Settings

An annunciator, an SCCP device that uses the Cisco Media Streaming Application service, enables Cisco Unified Communications Manager to play prerecorded announcements (.wav files) and tones to Cisco Unified IP Phones and gateways. The annunciator, which works with Cisco Multilevel Precedence and Preemption (MLPP), enables Cisco Unified Communications Manager to alert callers as to why the call fails. Annunciator can also play tones for some transferred calls and some conferences.

Before You Begin

Verify that you have activated the Cisco IP Voice Media Streaming Application service on the server where you plan to configure the annunciator.


Tip When you add a Cisco Unified Communications Manager server, the annunciator for the server will automatically get added to the database. After you activate the Cisco IP Voice Media Streaming Application service, the annunciator device registers with Cisco Unified Communications Manager. Verify whether the annunciator exists by using the "Finding an Annunciator" section.


Verify that you have completed the following tasks:

Configured the appropriate servers

Configured device pools

Table 72-1 describes the annunciator configuration settings. For more information about related procedures, see the "Related Topics" section.

Table 72-1 Annunciator Configuration Settings 

Field
Description

Server

The system automatically displays the preconfigured server (servers get added at installation).

Name

This field designates the name that is used when the device registers with the Cisco Unified Communications Manager. Enter a name of up to 15 alphanumeric characters (you can use periods, dashes, and underscores).

Description

Enter a description of up to 128 alphanumeric characters (you can use periods, dashes, and underscores). Default uses the server name, which includes the prefix ANN_.

Device Pool

Choose Default or choose a device pool from the drop-down list of configured device pools.

Location

Use locations to implement call admission control (CAC) in a centralized call-processing system. CAC allows you to regulate audio quality and video availability by limiting the bandwidth that is available for audio and video calls over links between locations. The location specifies the total bandwidth that is available for calls to and from this location.

From the drop-down list box, choose the appropriate location for this annunciator.

A location setting of Hub_None means that the locations feature does not keep track of the bandwidth that this annunciator consumes. A location setting of Phantom specifies a location that enables successful CAC across intercluster trunks that use H.323 protocol or SIP.

To configure a new location, use the System > Location menu option.

For more details about locations, see the "Location Configuration" section on page 17-1. For an explanation of location-based CAC across intercluster trunks, see "Location-Based Call Admission Control Over Intercluster Trunk" in the Cisco Unified Communications Manager System Guide.

Use Trusted Relay Point

From the drop-down list box, enable or disable whether Cisco Unified Communications Manager inserts a trusted relay point (TRP) device with this media endpoint. Choose one of the following values:

Off—Choose this value to disable the use of a TRP with this device.

On—Choose this value to enable the use of a TRP with this device.

A Trusted Relay Point (TRP) device designates an MTP or transcoder device that is labeled as Trusted Relay Point.

Cisco Unified Communications Manager places the TRP closest to the associated endpoint device if more than one resource is needed for the endpoint (for example, a transcoder or RSVPAgent).

If both TRP and MTP are required for the endpoint, TRP gets used as the required MTP. For details of call behavior, see "TRP Insertion in Cisco Unified Communications Manager" in the Cisco Unified Communications Manager System Guide.

If both TRP and RSVPAgent are needed for the endpoint, Cisco Unified Communications Manager first tries to find an RSVPAgent that can also be used as a TRP.

If both TRP and transcoder are needed for the endpoint, Cisco Unified Communications Manager first tries to find a transcoder that is also designated as a TRP.

Refer to "Trusted Relay Point" and its subtopics in the "Media Resource Management" chapter of the Cisco Unified Communications Manager System Guide for a complete discussion of network virtualization and trusted relay points.


Finding an Annunciator

Perform the following procedure to find an annunciator:

Procedure


Step 1 Choose Media Resources > Annunciator.

The Find and List Annunciators window displays.

To find a specific annunciator quickly, specify the search criteria by performing the following procedure.

Step 2 To find all records in the database, ensure the dialog box is empty; go to Step 3.

To filter or search records

From the first drop-down list box, select a search parameter.

From the second drop-down list box, select a search pattern.

Specify the appropriate search text, if applicable.


Note To add additional search criteria click the + button. When you add criteria, the system searches for a record that matches all criteria that you specify. To remove criteria, click the - button to remove the last added criteria or click the Clear Filter button to remove all added search criteria.


Step 3 Click Find.

All or matching records display. You can change the number of items that display on each page by choosing a different value from the Rows per Page drop-down list box.

Step 4 From the list of records that display, click the link for the record that you want to view.


Note To reverse the sort order, click the up or down arrow, if available, in the list header.


The window displays the item that you choose.


Additional Information

See the "Related Topics" section.

Updating an Annunciator

This section describes how to update an annunciator.

Before You Begin

Before you update an annunciator, verify that you have completed the following tasks:

Configured the appropriate servers

Configured device pools

Procedure


Step 1 Choose Media Resources > Annunciator.

The Find and List Annunciators window displays.

Step 2 To update an annunciator, locate the appropriate annunciator as described in the "Finding an Annunciator" section.


Tip When you add a Cisco Unified Communications Manager server, the annunciator for the sever will automatically get added to the database. After you activate the Cisco IP Voice Media Streaming Application service, the annunciator device registers with Cisco Unified Communications Manager.


Step 3 Click the annunciator that you want to update and continue with Step 4.

Step 4 Enter the appropriate settings as described in Table 72-1.

Step 5 Click Save.

Step 6 Be sure the Cisco IP Voice Media Streaming Application service has been activated. For information on activating services, refer to the Cisco Unified Serviceability Administration Guide.


Additional Information

See the "Related Topics" section.

Accessing Dependency Records

To find which devices are using the annunciator, choose Dependency Records from the Related Links drop-down list menu and click Go. If the dependency records are not enabled for the system, the dependency records summary window displays a message. For more information about dependency records, see the "Accessing Dependency Records" section on page A-2.

Resetting an Annunciator

To reset an annunciator, perform the following procedure:

Procedure


Step 1 Locate the annunciator by using the procedure in the "Finding an Annunciator" section.

Step 2 Click the annunciator that you want to reset.

Step 3 Click the Reset button.

Step 4 The Device Reset Window displays. To continue, click Reset.


Additional Information

See the "Related Topics" section.

Synchronizing an Annunciator

To synchronize an annunciator with the most recent configuration changes, perform the following procedure, which will apply any outstanding configuration settings in the least-intrusive manner possible. (For example, a reset/restart may not be required on some affected devices.)

Procedure


Step 1 Choose Media Resources > Annunciator.

The Find and List Annunciators window displays.

Step 2 Choose the search criteria to use.

Step 3 Click Find.

The window displays a list of annunciators that match the search criteria.

Step 4 Check the check boxes next to the annunciators that you want to synchronize. To choose all annunciators in the window, check the check box in the matching records title bar.

Step 5 Click Apply Config to Selected.

The Apply Configuration Information dialog displays.

Step 6 Click OK.


Additional Information

See the "Related Topics" section.

Related Topics

Annunciator Configuration Settings

Finding an Annunciator

Updating an Annunciator

Accessing Dependency Records

Resetting an Annunciator

Synchronizing an Annunciator

Dependency Records, Cisco Unified Communications Manager Administration Guide

Multilevel Precedence and Preemption, Cisco Unified Communications Manager Features and Services Guide

Annunciator, Cisco Unified Communications Manager System Guide

Trusted Relay Point, Cisco Unified Communications Manager System Guide