Cisco Unified Communications Manager Administration Guide, Release 7.0(1)
Intercom Translation Pattern Configuration
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Intercom Translation Pattern Configuration

Table Of Contents

Intercom Translation Pattern Configuration

Finding an Intercom Translation Pattern

Configuring an Intercom Translation Pattern

Intercom Translation Pattern Configuration Settings

Deleting an Intercom Translation Pattern

Related Topics


Intercom Translation Pattern Configuration


Cisco Unified Communications Manager uses translation patterns to manipulate dialed digits before it routes a call. In some cases, the system does not use the dialed number. In other cases, the public switched telephone network (PSTN) does not recognize the dialed number.

Use the following topics to add, update, copy, or delete a translation pattern:

Finding an Intercom Translation Pattern

Configuring an Intercom Translation Pattern

Intercom Translation Pattern Configuration Settings

Deleting an Intercom Translation Pattern

Related Topics

Finding an Intercom Translation Pattern

Because you might have several intercom translation patterns in your network, Cisco Unified Communications Manager lets you locate specific intercom translation patterns by using specific criteria as the basis. Use the following procedure to locate intercom translation patterns.


Note During your work in a browser session, Cisco Unified Communications Manager Administration retains your intercom translation pattern search preferences. If you navigate to other menu items and return to this menu item, Cisco Unified Communications Manager Administration retains your intercom translation pattern search preferences until you modify your search or close the browser.


Procedure


Step 1 Choose Call Routing > Intercom > Intercom Translation Pattern.

The Find and List Intercom Directory Numbers window displays. Records from an active (prior) query may also display in the window.

Step 2 To find all records in the database, ensure the dialog box is empty; go to Step 3.

To filter or search records

From the first drop-down list box, select a search parameter.

From the second drop-down list box, select a search pattern.

Specify the appropriate search text, if applicable.


Note To add additional search criteria, click the + button. When you add criteria, the system searches for a record that matches all criteria that you specify. To remove criteria, click the - button to remove the last added criterion or click the Clear Filter button to remove all added search criteria.


Step 3 Click Find.

All matching records display. You can change the number of items that display on each page by choosing a different value from the Rows per Page drop-down list box.


Note You can delete multiple records from the database by checking the check boxes next to the appropriate record and clicking Delete Selected. You can delete all configurable records for this selection by clicking Select All and then clicking Delete Selected.


Step 4 From the list of records that display, click the link for the record that you want to view.


Note To reverse the sort order, click the up or down arrow, if available, in the list header.


The window displays the item that you choose.


Additional Information

See the "Related Topics" section.

Configuring an Intercom Translation Pattern

This section describes how to configure an intercom translation pattern.

Before You Begin

Configure the following Cisco Unified Communications Manager intercom items before configuring an intercom translation pattern:

Intercom partition

Intercom route filter

Intercom calling search space

Procedure


Step 1 Choose Call Routing > Intercom > Intercom Translation Pattern.

The Find and List Intercom Translation Patterns window displays.

Step 2 Perform one of the followings tasks:

To copy an existing translation pattern, locate the appropriate translation pattern as described in the "Finding an Intercom Translation Pattern" section, click the Copy button next to the translation pattern that you want to copy, and continue with Step 3.

To add a new intercom translation pattern, click the Add New button, and continue with Step 3.

Step 3 In the Intercom Translation Pattern Configuration window that displays, enter the appropriate configuration settings as described in Table 54-1.

Step 4 Click Save.


Note Ensure that the intercom translation pattern, that uses the selected partition, route filter, and numbering plan combination, is unique. Check the route pattern/hunt pilot, translation pattern, directory number, call park number, call pickup number, or meet-me number configuration windows if you receive an error that indicates duplicate entries.


The Intercom Translation Pattern Configuration window displays the newly configured translation pattern.


Additional Information

See the "Related Topics" section.

Intercom Translation Pattern Configuration Settings

Table 54-1 describes the available fields in the Intercom Translation Pattern Configuration window.

Table 54-1 Translation Pattern Configuration Settings 

Field
Description
Pattern Definition

Intercom Translation Pattern

Enter the intercom translation pattern, including numbers and wildcards (do not use spaces), in the Intercom Translation Pattern field. For example, for the NANP, enter 9.@ for typical local access or 8XXX for a typical private network numbering plan. Valid characters include the uppercase characters A, B, C, and D and \+, which represents the international escape character +. If you leave this field blank, you must select a partition from the Partition drop-down list box.

Note Ensure that the intercom translation pattern, which uses the chosen partition, route filter, and numbering plan combination, is unique.

Check the route pattern/hunt pilot, translation pattern, directory number, call park number, call pickup number, or meet-me number if you receive a message that indicates duplicate entries. Alternatively, check the route plan report if you receive a message that indicates duplicate entries.

Partition

Choose a partition. If you do not want to assign a partition, choose <None>. If you choose <None>, you must enter a value in the Intercom Translation Pattern field.

You can configure the number of partitions that display in this drop-down list box by using the Max List Box Items enterprise parameter. If more partitions exist than the Max List Box Items enterprise parameter specifies, the Find button displays next to the drop-down list box. Click the Find button to display the Find and List Partitions window. Find and choose a partition name (see the "Finding an Intercom Partition" section on page 51-2).

Note To set the maximum list box items, choose System > Enterprise Parameters and choose CCMAdmin Parameters.

Note Make sure that the combination of intercom translation pattern, route filter, and partition is unique within the Cisco Unified Communications Manager cluster.

Description

Enter a description for the intercom translation pattern.

Numbering Plan

Choose a numbering plan.

If your intercom translation pattern includes the @ wildcard, you may choose a numbering plan. The optional act of choosing a numbering plan restricts certain number patterns.

Route Filter

Choosing an optional route filter restricts certain number patterns. Refer to the "Wildcards and Special Characters in Route Patterns and Hunt Pilots" section in the Cisco Unified Communications Manager System Guide and the "Route Filter Configuration Settings" section on page 38-3 for more information.

The route filters that display depend on the numbering plan that you choose from the Numbering Plan drop-down list box.

If more than 250 route filters exist, the Find button displays next to the drop-down list box. Click the Find button to display the Select Route Filters window. Enter a partial route filter name in the List items where Name contains field. Click the desired route filter name in the list of route filters that displays in the Select item to use box and click OK.

Note To set the maximum list box items, choose System > Enterprise Parameters and choose CCMAdmin Parameters.

MLPP Precedence

Choose an MLPP precedence setting for this intercom translation pattern from the drop-down list box:

Executive Override—Highest precedence setting for MLPP calls.

Flash Override—Second highest precedence setting for MLPP calls.

Flash—Third highest precedence setting for MLPP calls.

Immediate—Fourth highest precedence setting for MLPP calls.

Priority—Fifth highest precedence setting for MLPP calls.

Routine—Lowest precedence setting for MLPP calls.

Default—Does not override the incoming precedence level but rather lets it pass unchanged.

Note Refer to the "Precedence" section in the "Multilevel Precedence and Preemption" chapter of the Cisco Unified Communications Manager Features and Services Guide for more information.

Calling Search Space

From the drop-down list box, choose the calling search space for which you are adding an intercom translation pattern, if necessary.

You can configure the number of calling search spaces that display in this drop-down list box by using the Max List Box Items enterprise parameter. If more calling search spaces exist than the Max List Box Items enterprise parameter specifies, the Find button displays next to the drop-down list box. Click the Find button to display the Find and List Calling Search Space window. Find and choose a calling search space name (see the "Finding an Intercom Calling Search Space" section on page 52-1).

Route Option

The Route Option designation indicates whether you want this intercom translation pattern to be used for routing calls (such as 9.@ or 8[2-9]XX) or for blocking calls. Choose the Route this pattern or Block this pattern radio button.

If you choose the Block this pattern radio button, you must choose the reason for which you want this intercom translation pattern to block calls. Choose a value from the drop-down list box:

No Error

Unallocated Number

Call Rejected

Number Changed

Invalid Number Format

Precedence Level Exceeded

Provide Outside Dial Tone

Outside dial tone indicates that Cisco Unified Communications Manager routes the calls off the local network. Check this check box for each intercom translation pattern that you consider to be off network.

Urgent Priority

If the dial plan contains overlapping patterns, Cisco Unified Communications Manager does not route the call until the interdigit timer expires (even if it is possible to dial a sequence of digits to choose a current match). Check this check box to interrupt interdigit timing when Cisco Unified Communications Manager must route a call immediately.

By default, the Urgent Priority check box displays as checked. Unless your dial plan contains overlapping patterns or variable length patterns that contain !, Cisco recommends that you do not uncheck the check box.

Calling Party Transformations

Use Calling Party's External Phone Number Mask

Check the check box if you want the full, external phone number to be used for calling line identification (CLID) on outgoing calls.

Calling Party Transform Mask

Enter a transformation mask value. Valid entries for the NANP include the digits 0 through 9, the wildcard characters asterisk (*) and octothorpe (#), the international escape character + and blank. If this field is blank and the preceding field is not checked, no calling party transformation takes place. Refer to the "Adding a Route List" section on page 40-2 for more detailed information.

Prefix Digits (Outgoing Calls)

Enter prefix digits. Valid entries for the NANP include the digits 0 through 9, the wildcard characters asterisk (*) and octothorpe (#), and the international escape character +.

Note The appended prefix digit does not affect which directory numbers route to the assigned device.

Calling Line ID Presentation

Cisco Unified Communications Manager uses calling line ID presentation (CLIP/CLIR) as a supplementary service to allow or restrict the originating caller phone number on a call-by-call basis.

Choose whether you want the Cisco Unified Communications Manager to allow or restrict the display of the calling party phone number on the called party phone display for this intercom translation pattern.

Choose Default if you do not want to change calling line ID presentation. Choose Allowed if you want Cisco Unified Communications Manager to allow the display of the calling number. Choose Restricted if you want Cisco Unified Communications Manager to block the display of the calling number.

For more information about this field, see Table 17-8 in the "Calling Party Number Transformations Settings" section in the Cisco Unified Communications Manager System Guide.

Note Use this parameter and the Connected Line ID Presentation parameter, in combination with the Ignore Presentation Indicators (internal calls only) device-level parameter, to configure call display restrictions. Together, these settings allow you to selectively present or restrict calling and/or connected line display information for each call. See the "Configuring a Device Profile" section on page 93-2 and Table 87-1 in the "Phone Configuration Settings" section on page 87-8 for information about the Ignore Presentation Indicators (internal calls only) field. For more information about call display restrictions, refer to the Call Display Restrictions chapter in the Cisco Unified Communications Manager Features and Services Guide.

Calling Name Presentation

Cisco Unified Communications Manager uses calling name presentation (CNIP/CNIR) as a supplementary service to allow or restrict the originating caller name on a call-by-call basis.

Choose whether you want the Cisco Unified Communications Manager to allow or restrict the display of the calling party name on the called party phone display for this intercom translation pattern.

Choose Default if you do not want to change calling name presentation. Choose Allowed if you want Cisco Unified Communications Manager to display the calling name information. Choose Restricted if you want Cisco Unified Communications Manager to block the display of the calling name information.

For more information about this field, see Table 17-8 in the "Calling Party Number Transformations Settings" section in the Cisco Unified Communications Manager System Guide.

Connected Party Transformations

Connected Line ID Presentation

Cisco Unified Communications Manager uses connected line ID presentation (COLP/COLR) as a supplementary service to allow or restrict the called party phone number on a call-by-call basis.

Choose whether you want Cisco Unified Communications Manager to allow or restrict the display of the connected party phone number on the calling party phone display for this intercom translation pattern.

Choose Default if you do not want to change the connected line ID presentation. Choose Allowed if you want to display the connected party phone number. Choose Restricted if you want Cisco Unified Communications Manager to block the display of the connected party phone number.

For more information about this field, see Table 17-11 in the "Connected Party Presentation and Restriction Settings" section in the Cisco Unified Communications Manager System Guide.

Connected Name Presentation

Cisco Unified Communications Manager uses connected name presentation (CONP/CONR) as a supplementary service to allow or restrict the called party name on a call-by-call basis.

Choose whether you want Cisco Unified Communications Manager to allow or restrict the display of the connected party name on the calling party phone display for this intercom translation pattern.

Choose Default if you do not want to change the connected name presentation. Choose Allowed if you want to display the connected party name. Choose Restricted if you want Cisco Unified Communications Manager to block the display of the connected party name.

For more information about this field, see Table 17-11 in the "Connected Party Presentation and Restriction Settings" section in the Cisco Unified Communications Manager System Guide.

Called Party Transformations

Discard Digits

Choose the discard digits instructions that you want to be associated with this intercom translation pattern. See the "Discard Digits Instructions" section in the Cisco Unified Communications Manager System Guide for more information.

Note The discard digits that display depend on the numbering plan that you choose from the Numbering Plan drop-down list box.

Called Party Transform Mask

Enter a transformation mask value. Valid entries for the NANP include the digits 0 through 9, the wildcard characters asterisk (*) and octothorpe (#), the international escape character + and blank. If the field is blank, no transformation takes place. The dialed digits get sent exactly as dialed.

Prefix Digits (Outgoing Calls)

Enter prefix digits. Valid entries for the NANP include the digits 0 through 9, the wildcard characters asterisk (*) and octothorpe (#), the international escape character + and blank.

Note The appended prefix digit does not affect which directory numbers route to the assigned device.


Additional Information

See the "Related Topics" section.

Deleting an Intercom Translation Pattern

This section describes how to delete a translation pattern.

Procedure


Step 1 Choose Call Routing > Intercom > Intercom Translation Pattern.

Step 2 Locate the intercom translation pattern that you want to delete. See the "Finding an Intercom Translation Pattern" section.

Step 3 Check the check box of the intercom translation pattern that you want to delete and click Delete Selected.

A message displays that states that you cannot undo this action.

Step 4 To delete the intercom translation pattern, click OK or to cancel the deletion, click Cancel.


Caution Check carefully to ensure that you are deleting the correct intercom translation pattern before you initiate this action. You cannot retrieve deleted intercom translation patterns. If you accidentally delete an intercom translation pattern, you must rebuild it.


Tip You can also delete an intercom translation pattern by locating and displaying the translation pattern that you want to delete and clicking Delete.



Additional Information

See the "Related Topics" section.

Related Topics

Finding an Intercom Translation Pattern

Configuring an Intercom Translation Pattern

Intercom Translation Pattern Configuration Settings

Deleting an Intercom Translation Pattern

Understanding Route Plans, Cisco Unified Communications Manager System Guide

Discard Digits Instructions, Cisco Unified Communications Manager System Guide

Connected Party Presentation and Restriction Settings, Cisco Unified Communications Manager System Guide

Calling Party Number Transformations Settings section in the Cisco Unified Communications Manager System Guide

Call Display Restrictions, Cisco Unified Communications Manager Features and Services Guide

Phone Configuration Settings, Cisco Unified Communications Manager Administration Guide