Cisco Unified Communications Manager Administration Guide, Release 7.0(1)
Server Configuration
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Server Configuration

Table Of Contents

Server Configuration

Finding a Server

Configuring a Server

Deleting a Server

Server Configuration Settings

Related Topics


Server Configuration


Use the server configuration to specify the address of the server where Cisco Unified Communications Manager is installed. If your network uses Domain Name System (DNS) services, you can specify the host name of the server. If your network does not use DNS services, you must specify the Internet Protocol (IP) address of the server.


Note You must update the DNS server with the appropriate Cisco Unified Communications Manager name and address information before you use that information to configure the Cisco Unified Communications Manager server.

For DNS, make sure that you map the IP addresses of all servers, including dummy nodes, to the hostnames on the DNS server. If you do not perform this task, Cisco Unified Communications Manager generates alarms that the License Manager service is down.


For information about how to add, update, or delete a server address in the Cisco Unified Communications Manager database, see the "Related Topics" section.

Finding a Server

Because you might have several servers in your network, Cisco Unified Communications Manager lets you locate specific servers on the basis of specific criteria. Use the following procedure to locate servers.


Note During your work in a browser session, the cookies on the client machine store your find/list search preferences. If you navigate to other menu items and return to this menu item, or if you close the browser and then reopen a new browser window, your Cisco Unified Communications Manager search preferences get retained until you modify your search.


Procedure


Step 1 Choose System > Server.

The Find and List Servers window displays. Records from an active (prior) query may also display in the window.

Step 2 To find all records in the database, ensure the dialog box is empty; go to Step 3.

To filter or search records

From the first drop-down list box, select a search parameter.

From the second drop-down list box, select a search pattern.

Specify the appropriate search text, if applicable.


Note To add additional search criteria, click the + button. When you add criteria, the system searches for a record that matches all criteria that you specify. To remove criteria, click the - button to remove the last added criterion or click the Clear Filter button to remove all added search criteria.


Step 3 Click Find.

All matching records display. You can change the number of items that display on each page by choosing a different value from the Rows per Page drop-down list box.


Note You can delete multiple records from the database by checking the check boxes next to the appropriate record and clicking Delete Selected. You can delete all configurable records for this selection by clicking Select All and then clicking Delete Selected.


Step 4 From the list of records that display, click the link for the record that you want to view.


Note To reverse the sort order, click the up or down arrow, if available, in the list header.


The window displays the item that you choose.


Additional Information

See the "Related Topics" section.

Configuring a Server

This section describes how to add or update a server address to the Cisco Unified Communications Manager database.

Before You Begin

Before you configure a server, review the following information:

Make sure that you only add each server once on the Server Configuration window. If you add a server by using the host name and add the same server by using the IP address, Cisco Unified Communications Manager cannot accurately determine component versions for the server after a Cisco Unified Communications Manager upgrade. If you have two entries in Cisco Unified Communications Manager Administration for the same server, delete one of the entries before you upgrade (see the "Deleting a Server" section).

When you perform a fresh installation of Cisco Unified Communications Manager, you must define any subsequent servers (nodes) in the Cisco Unified Communications Manager Administration Server Configuration window before you can install Cisco Unified Communications Manager on each subsequent server. To define a subsequent node, click Add New, and perform the procedure in the "Configuring a Server" section. After you add the subsequent server, you can then install the Cisco Unified Communications Manager software on that server.

You must update the DNS server with the appropriate Cisco Unified Communications Manager name and address information before you use that information to configure the Cisco Unified Communications Manager server.

For DNS, make sure that you map the IP addresses of all servers, including dummy nodes, to the hostnames on the DNS server. If you do not perform this task, Cisco Unified Communications Manager generates alarms that the License Manager service is down.

Cisco Unified Communications Manager Administration does not prevent you from updating the IP Address field under any circumstances.

When you attempt to change the IP address in the Server Configuration window, the following message displays after you save the configuration: "Changing the host name/IP Address of the server may cause problems with Cisco Unified Communications Manager. Are you sure that you want to continue?" Before you click OK, make sure that you understand the implications of updating this field; for example, updating this setting incorrectly may cause Cisco Unified Communications Manager to become inoperable; that is, the database may not work, you may not be able to access Cisco Unified Communications Manager Administration, and so on. In addition, updating this field without performing other related tasks may cause problems for Cisco Unified Communications Manager.

Changes to the server configuration do not take effect until you restart Cisco Unified Communications Manager. For information about restarting the Cisco CallManager service, refer to the Cisco Unified Serviceability Administration Guide.

For additional information on changing the IP address, refer to the document, Changing the IP Address and Host Name for Cisco Unified Communications Manager Release 7.0(1).

Procedure


Step 1 Perform one of the following tasks:

To add a server, choose System > Server and click Add New.

To update a server, find the server by using the procedure in the "Finding a Server" section.

The Server Configuration window displays.

Step 2 Enter the appropriate settings as described in Table 2-1.

Step 3 Click the Save icon that displays in the tool bar in the upper, left corner of the window (or click the Save button that displays at the bottom of the window) to save the data and to add the server to the database.

Changes to the server configuration do not take effect until you restart Cisco Unified Communications Manager. For information about restarting the Cisco CallManager service, refer to the Cisco Unified Serviceability Administration Guide.


Additional Information

See the "Related Topics" section.

Deleting a Server

This section describes how to delete a server from the Cisco Unified Communications Manager database.

Before You Begin

In Cisco Unified Communications Manager Administration, you cannot delete the first node of the cluster, but you can delete subsequent nodes. Before you delete a subsequent node in the Find and List Servers window, Cisco Unified Communications Manager Administration displays the following message: "You are about to permanently delete one or more servers. This action cannot be undone. Continue?". If you click OK, the server gets deleted from the Cisco Unified Communications Manager database and is not available for use.

When you attempt to delete a server from the Server Configuration window, a similar message as the one in the preceding paragraph displays. If you click OK, the server gets deleted from the Cisco Unified Communications Manager database and is not available for use.

Cisco recommends that you do not delete any node that has Cisco Unified Communications Manager running on it, especially if the node has devices, such as phones, registered with it.

Although dependency records exist for the subsequent nodes, the records do not prevent you from deleting the node.

If any call park numbers are configured for Cisco Unified Communications Manager on the node that is being deleted, the deletion fails. Before you can delete the node, you must delete the call park numbers in Cisco Unified Communications Manager Administration.

The system may automatically delete some devices, such as MOH servers, when you delete a server.

Before you delete a node, Cisco recommends that you deactivate the services that are active on the subsequent node. Performing this task ensures that the services work after you delete the node.

Changes to the server configuration do not take effect until you restart Cisco Unified Communications Manager. For information about restarting the Cisco CallManager service, refer to the Cisco Unified Serviceability Administration Guide.

Procedure


Step 1 Find the server by using the procedure in the "Finding a Server" section.

Step 2 From list of matching records, choose the server that you want to delete.

Step 3 Click the Delete Selected Item icon that displays in the tool bar in the upper, left corner of the window (or click the Delete Selected button that displays at the bottom of the window) to delete the server.


Additional Information

See the "Related Topics" section.

Server Configuration Settings

Table 2-1 describes the server configuration settings. For related procedures, see the "Related Topics" section.

Before You Begin

Before you configure a server, review the following information:

Make sure that you only add each server once in the Server Configuration window. If you add a server by using the host name and add the same server by using the IP address, Cisco Unified Communications Manager cannot accurately determine component versions for the server after a Cisco Unified Communications Manager upgrade. If you have two entries in Cisco Unified Communications Manager Administration for the same server, delete one of the entries before you upgrade (see the "Deleting a Server" section).

When you perform a fresh installation of Cisco Unified Communications Manager, you must define any subsequent servers (nodes) in the Cisco Unified Communications Manager Administration Server Configuration window before you can install Cisco Unified Communications Manager on each subsequent server. To define a subsequent node, click Add New, and perform the procedure in the "Configuring a Server" section. After you add the subsequent server, you can then install the Cisco Unified Communications Manager software on that server.

You must update the DNS server with the appropriate Cisco Unified Communications Manager name and address information before you use that information to configure the Cisco Unified Communications Manager server.

For DNS, make sure that you map the IP addresses of all servers, including dummy nodes, to the hostnames on the DNS server. If you do not perform this task, Cisco Unified Communications Manager generates alarms that the License Manager service is down.

Cisco Unified Communications Manager Administration does not prevent you from updating the IP Address field under any circumstances.

When you attempt to change the IP address in the Server Configuration window, the following message displays after you save the configuration: "Changing the host name/IP Address of the server may cause problems with Cisco Unified Communications Manager. Are you sure that you want to continue?" Before you click OK, make sure that you understand the implications of updating the Host Name/IP Address field; for example, updating this setting incorrectly may cause Cisco Unified Communications Manager to become inoperable; that is, the database may not work, you may not be able to access Cisco Unified Communications Manager Administration, and so on. In addition, updating this field without performing other related tasks may cause problems for Cisco Unified Communications Manager.

For additional information on changing the IP address, refer to the document, Changing the IP Address and Host Name for Cisco Unified Communications Manager Release 7.0(1).

Table 2-1 Server Configuration Settings 

Field
Description
Server Information

Host Name/IP Address

If your network uses DNS services, you can enter the host name of the Cisco Unified Communications Manager server. Otherwise, you must enter the full IP address of the server.

Note You must update the DNS server with the appropriate Cisco Unified Communications Manager name and address information before using that information here.

MAC Address

Consider this entry as optional.

Enter the media access control (MAC) address of the network interface card (NIC) in the Cisco Unified Communications Manager server. The MAC address specifies the permanent hardware address of the NIC.

Tip If you plan to move the server periodically to different locations on the network, you must enter the MAC address, so other devices on the network can always identify the server. If you do not plan to relocate the server, consider entry of the MAC address as optional.

Description

Consider this entry as optional.

Enter a description of the server.


Related Topics

Finding a Server

Configuring a Server

Deleting a Server

Server Configuration Settings

Cisco Unified Communications Manager Configuration, page 3-1

Changing the IP Address and Host Name for Cisco Unified Communications Manager Release 7.0(1)