Cisco Unified Communications Manager System Guide, Release 6.1(1)
Licensing
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Licensing

Table Of Contents

Licensing

Licenses for Devices

Licenses for Applications

Licenses for Cisco IP Communicator

Licenses for Cisco Unified Mobility

License Calculations

Splitting Licenses

Alarms and Alerts

Software License Version

Starter Licenses

Where to Find More Information


Licensing


Use licensing in Cisco Unified Communications Manager Administration to accurately track the number of devices that are connected to Cisco Unified Communications Manager, including third-party SIP phones, and compare it with the number of unit licenses that have been purchased.

Licensing helps manage Cisco Unified Communications Manager licenses and enforces the licenses for Cisco Unified Communications Manager applications and the number of devices.

Licenses get generated for requested Cisco Unified Communications Manager nodes (servers in a Cisco Unified Communications Manager cluster) and the devices that are associated with those nodes.Two types of licenses exist: production licenses and starter licenses. Production licenses for Cisco Unified Communications Manager comprise licenses for devices and nodes that are purchased from Cisco. License device types include physical devices such as IP phones and applications such as IP communicator.

New installations of Cisco Unified Communications Manager include starter licenses that get replaced when a production license file gets uploaded. Cisco does not provide starter licenses for upgrades or migrations.

This section covers the following topics:

Licenses for Devices

Licenses for Applications

Licenses for Cisco IP Communicator

Licenses for Cisco Unified Mobility

License Calculations

Splitting Licenses

Alarms and Alerts

Software License Version

Starter Licenses

Where to Find More Information

Licenses for Devices

Each phone type requires a fixed number of device license units. For example, Cisco Unified IP Wireless Phone 7920 requires four device license units, and Cisco Unified IP Phone 7970 requires five device license units. If you want licenses for four 7920 phones and four 7970 phones, you require 36 device license units.

Licenses for Applications

Certain types of applications, such as Cisco IP Communicator and Cisco Unified Mobility, consume device license units for primary devices and adjunct devices, which are devices or applications that an end user uses in addition to the desktop phone; for example, Cisco IP Communicator becomes an adjunct device when the end user uses both the desktop phone and Cisco IP Communicator. Cisco IP Communicator becomes the primary device when the end user does not use a desktop phone.

For specific information on licensing for Cisco IP Communicator and Cisco Unified Mobility, see the following sections:

Licenses for Cisco IP Communicator

Licenses for Cisco Unified Mobility

Licenses for Cisco IP Communicator

If Cisco IP Communicator gets configured as a primary device for an end user, it consumes three device license units. If it gets configured as an adjunct device (by choosing a phone in the Primary Phone field in Phone Configuration), it consumes one device license unit, and the license unit calculator window displays the units that are consumed as Cisco IP Communicator (Adjunct).

Licenses for Cisco Unified Mobility

Checking the Enable Mobility check box in the End User Configuration window triggers licensing to consume device license units for Mobile Connect. The number of device license units that are consumed depends on whether you assign the end user an adjunct device, that is, a desktop phone, for example, specifically for Cisco Unified Mobility. You assign the end user an adjunct device for Cisco Unified Mobility by choosing a device from the Primary User Device drop-down list box in the Mobility Information pane in the End User Configuration window, not by clicking the Device Association button in the same window.

Before you enable Mobile Connect, consider the following information:

Cisco Unified Communications Manager Administration does not allow you to assign the same device for Cisco Unified Mobility to multiple users.

When you plan your configuration, determine whether the user uses both a desktop phone and a cell phone. If the user uses both a cell phone and a desktop phone, make sure that you assign an adjunct device to the user after you enable Mobile Connect in the End User Configuration window.

The device that you assign serves as the adjunct device; that is, the device, such as a desktop phone, that the user uses in addition to the cell phone for Cisco Unified Mobility.

If you enable Mobile Connect and fail to assign the end user an adjunct device for Cisco Unified Mobility, four DLUs get consumed, as indicated in the Mobility Enabled End Users row in the License Unit Calculator window.

If you enable Mobile Connect and assign the end user an adjunct device for Cisco Unified Mobility, two DLUs get consumed, as indicated in the Mobility Enabled End Users (Adjunct) row in the License Unit Calculator window.

If you enable Mobile Connect and later decide to assign an adjunct device for the feature to the end user, the system credits you with two DLUs, as indicated in the Mobility Enabled End Users row in the License Unit Calculator window.

For example, if you enable Mobile Connect, forget to assign the end user an adjunct device for the feature, and click Save, the system consumes four DLUs. If you then assign the end user an adjunct device for the feature and click Save, the system credits you with two DLUs.

If you delete the device from Cisco Unified Communications Manager Administration or remove the assignment after you enable Mobile Connect, two DLUs get consumed after you delete the device or remove the assignment, as indicated in the Mobility Enabled End Users row in the License Unit Calculator window.

License Calculations

To determine the number of license units that are required for each device, choose System > Licensing > License Unit Calculator in Cisco Unified Communications Manager Administration. This window lists the number of license units that are required for each type of device.

Table 14-1 provides an example of how Cisco Unified Communications Manager performs the calculations for primary and adjunct license units.

Table 14-1 Example of Device License Units Consumed for Certain Devices

Type of Device Configured
Number of Device License Units

Cisco Unified IP Phone 7961

4

Cisco IP Communicator

3

Cisco Unified Personal Communicator (CUPC) Softphone

3

Associate the Cisco IP Communicator or CUPC Softphone to an existing device (such as the Cisco Unified IP Phone 7961)

Device license units get credited for Cisco IP Communicator or the Cisco Unified Personal Communicator (CUPC) Softphone, not for the desk phone with which it gets associated.

If Cisco IP Communicator is associated with the Cisco Unified IP Phone 7961, the DLUs for Cisco IP Communicator get reduced from three to one. The DLUs for the Cisco Unified IP Phone 7961 remain unchanged.


To determine the number of units of licenses that are required for each phone and application, see Calculating License Units in the Cisco Unified Communications Manager Administration Guide.

Splitting Licenses

When you place an order for Cisco devices, Cisco provides a Product Authorization Key (PAK). Using PAK, you can split the licenses across multiple clusters when over 1,000 device license unit bundles are purchased.

For example, you request 20 Cisco Unified Communications Manager nodes and 20000 phone units in one purchase order. A PAK gets issued after the request is approved. Using this PAK, you can split the licenses across multiple clusters with 1 license file containing 15 Cisco Unified Communications Manager nodes and 15000 phone units and another license file with 5 Cisco Unified Communications Manager nodes and 5000 phone units.

To determine the number of license units that are required for each device, in Cisco Unified Communications Manager Administration, choose System > Licensing > License Unit Calculator. This window lists the number of license units that are required for each type of device.

Additional Information

See the "Where to Find More Information" section.

Alarms and Alerts

The following alarms get generated for licensing:

CiscoLicenseManagerDown

CiscoLicenseOverDraft

CiscoLicenseRequestFailed

CiscoLicenseDataStoreError

CiscoLicenseInternalError

CiscoLicenseFileError


Tip To find these alarms, access the JavaApplications Alarm Catalog in Cisco Unified Serviceability. See the Cisco Unified Serviceability Administration Guide for more information on alarms.


If Cisco Unified Communications Manager does not have the appropriate license file, an alert gets generated; for information on alerts, refer to the Cisco Unified Communications Manager Real-Time Monitoring Tool Administration Guide.

Additional Information

See the "Where to Find More Information" section.

Software License Version

Cisco Unified Communications Manager keeps track of the software license version. Each time the Cisco CallManager service restarts, this version check gets performed. If Cisco Unified Communications Manager fails to load (for example, because the license file is missing), the Service Manager tries to restart the Cisco CallManager service three times. At each attempt to restart, the license file check gets performed, and an alarm gets written to syslog.

The software license version displays in the License Unit Report window of Cisco Unified Communications Manager Administration. See License Unit Report, in the Cisco Unified Communications Manager Administration Guide.

Additional Information

See the "Where to Find More Information" section.

Starter Licenses

Cisco Unified Communications Manager contains a starter licenses that you can use to begin new installations of Cisco Unified Communications Manager before you install the permanent license. Starter licenses, which are available in limited quantities, have no expiration date. You can use starter licenses only for fresh installations; you cannot use them for upgrades or migrations from previous releases. Starter licenses support only one Cisco Unified Communications Manager node and up to 50 device license units.

The system overwrites the starter licence when you obtain and upload your permanent licenses.

Additional Information

See the "Where to Find More Information" section.

Where to Find More Information

License File Upload, Cisco Unified Communications Manager Administration Guide

License Unit Calculator, Cisco Unified Communications Manager Administration Guide

License Unit Report, Cisco Unified Communications Manager Administration Guide

Phone Configuration Settings, Cisco Unified Communications Manager Administration Guide

Licensing for Third-Party SIP Phones, Cisco Unified Communications Manager Administration Guide

Cisco Unified Serviceability Administration Guide

Cisco Unified Communications Manager Real-Time Monitoring Tool Administration Guide