Cisco Unified Communications Manager Administration Guide, Release 6.1(1)
User/Phone Add Configuration
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User/Phone Add Configuration

Table Of Contents

User/Phone Add Configuration

Adding an End User and Phone

User and Device Configuration Settings

Related Topics


User/Phone Add Configuration


The End User, Phone, DN, and LA Configuration window in Cisco Unified Communications Manager Administration provides a single window that allows the administrator to perform the basic steps that are required to add a new user and assign the user to a new phone. While you add a new end user and associate the end user with a new phone, you can configure a new directory number (DN) and line appearance (LA) information for the new end phone.


Note The End User, Phone, DN, and LA Configuration window does not allow you to enter existing end users, phones, or directory numbers.


The End User, Phone, DN, and LA Configuration window adds records of the following types:

End users

Phones

Directory numbers

Device profiles

Voicemail profile


Note You can modify end user information only if synchronization with an LDAP server is not enabled. To check whether synchronization with an LDAP server is enabled, use the System > LDAP > LDAP System menu option. In the LDAP System window that displays, ensure that the Enable Synchronizing from LDAP Server check box is not checked. If synchronization is enabled, access to the End User, Phone, DN, and LA Configuration window is blocked.


The following topics contain information on adding and configuring end users at the End User, Phone, DN, and LA Configuration window:

Adding an End User and Phone

User and Device Configuration Settings

Additional Information

See the "Related Topics" section.

Adding an End User and Phone

The following procedure provides instructions on adding an end user and phone and associating the user and phone with a directory number and device profile.

Procedure


Step 1 Choose User Management > User/Phone Add.

The End User, Phone, DN, and LA Configuration window displays.


Note If LDAP synchronization is enabled, access to this window is blocked. For more information about LDAP synchronization, refer to LDAP System Configuration, page 14-1.



Note Before you proceed, you can use the links in the Related Links drop-down list box at the top, right of the End User, Phone, DN, and LA Configuration window to determine whether an end user or phone already exists.

To find out which end users already exist, choose Back to Find List Users in the Related Links drop-down list box and click Go. Use the Find and List Users window that displays to search for the end user ID that you plan to add. If the end user ID already exists, you cannot use the User/Phone Add menu option to add this end user.

To find out which phones already exist, choose Back to Find List Phones in the Related Links drop-down list box and click Go. Use the Find and List Phones window that displays to search for the phone that you plan to add. If the phone already exists, you cannot use the User/Phone Add menu option to add this phone.

If you use either of the Related Links, repeat Step 1 to return to the End User, Phone, DN, and LA Configuration window.


Step 2 Enter the appropriate settings as described in Table 109-1.

Step 3 When you complete the end user configuration, click Save to add the end user and device.

The end user gets created in the Cisco Unified Communications Manager database.


Additional Information

See the "Related Topics" section.

User and Device Configuration Settings

Table 109-1 describes the end user configuration settings. For related procedures, see the "Related Topics" section.

Table 109-1 User and Device Configuration Settings 

Field
Description
User Information

User ID

Enter the end user identification name. Cisco Unified Communications Manager does not permit modifying the user ID after it is created. You may use the following special characters: =, +, <, >, #, ;, \, , "", and blank spaces.

Password

Enter five or more alphanumeric or special characters for the end user password. You may use the following special characters: =, +, <, >, #, ;, \, , "", and blank spaces.

Confirm Password

Enter the end user password again.

PIN

Enter five or more numeric characters for the Personal Identification Number.

Confirm PIN

Enter the PIN again.

Last Name

Enter the end user last name. You may use the following special characters: =, +, <, >, #, ;, \, , "", and blank spaces.

Middle Name

Enter the end user middle name. You may use the following special characters: =, +, <, >, #, ;, \, , "", and blank spaces.

First Name

Enter the end user first name. You may use the following special characters: =, +, <, >, #, ;, \, , "", and blank spaces.

Device Associations

Product Type

This list box displays the types of devices that are available for association with this end user.

From the drop-down list box, choose the type of device to associate with this end user.

MAC Address

Enter a unique MAC address for the new device that you are associating with the new user. The MAC address comprises exactly 12 hexadecimal digits (0 to 9, A to F).

Calling Search Space DN

From the drop-down list box, choose the calling search space for the directory number that you are associating with this user and device.

Calling Search Space Phone

From the drop-down list box, choose the calling search space for the phone that you are associating with this user and device.

External Phone Number Mask

Specify the mask that is used to format caller ID information for external (outbound) calls that are made from the associated device.

The mask can contain up to 24 characters. Valid characters specify 0 to 9, *, #, and X.

Enter the literal digits that you want to appear in the caller ID information and use Xs to represent the directory number of the associated device.

See the following examples:

If you specify a mask of 972813XXXX, an external call from extension 1234 displays a caller ID number of 9728131234 if the Use External Phone Number Mask option is checked on the route pattern that is used to make the external call.

If you specify a mask of all literal digits, such as 9728135000 to represent a main attendant number, that literal number (9728135000) displays as the caller ID for an external call from any associated device.

Extension

This field represents the primary directory number for the end user. End users can have multiple lines on their phones.

Enter an extension for the new user and phone. You may use the following characters: 0 to 9, ?, [, ], +, -, *, ^, #, !.

Route Partition

From the drop-down list box, choose a partition for the directory number that you specified in the Extension field.

Voice Mail Profile

From the drop-down list box, choose a voice-mail profile for the directory number. Choose <None> to use the system default.

Enable Extension Mobility

Check this check box to enable extension mobility. After you have added the new user, you can use the User Management > End User menu option to choose an Extension Mobility profile.


Related Topics

Adding an End User and Phone

User and Device Configuration Settings

Application Users and End Users, Cisco Unified Communications Manager System Guide

Cisco Unified IP Phones, Cisco Unified Communications Manager System Guide

Understanding Directory Numbers, Cisco Unified Communications Manager System Guide

Finding an End User, page 106-1

Configuring an End User, page 106-3

End User Configuration Settings, page 106-5

Changing an End User Password, page 106-12

Changing an End User PIN, page 106-12

Associating Devices to an End User, page 106-16

Associating Cisco Extension Mobility Profiles, page 106-18

LDAP System Configuration, page 14-1

Directory Number Configuration, page 57-1

CTI Route Point Configuration, page 79-1

Cisco Unified IP Phone Configuration, page 82-1

Cisco Extension Mobility, Cisco Unified Communications Manager Features and Services Guide

Associating a User Device Profile to a User, Cisco Unified Communications Manager Features and Services Guide