Cisco Unified Communications Manager Administration Guide, Release 6.1(1)
Phone Button Template Configuration
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Phone Button Template Configuration

Table Of Contents

Phone Button Template Configuration

Finding a Phone Button Template

Configuring Phone Button Templates

Configuring a Cisco Unified IP Phone 7914 Expansion Module Phone Button Template

Phone Button Template Configuration Settings

Deleting a Phone Button Template

Related Topics


Phone Button Template Configuration


Cisco Unified Communications Manager includes several default phone button templates. When adding phones, you can assign one of these templates to the phones or create a new template.

Creating and using templates provides a fast way to assign a common button configuration to a large number of phones. For example, if users in your company do not use the conference feature, you can create a template that reassigns this button to a different feature, such as speed dial.

Make sure that all phones have at least one line assigned. Normally, this is button 1. You can assign additional lines to a phone, depending on the Cisco Unified IP Phone model. Phones also generally have several features, such as speed dial and call forward, that are assigned to the remaining buttons.

Finding a Phone Button Template

Because you may have several phone button templates in your network, Cisco Unified Communications Manager Administration lets you locate specific phone button templates on the basis of specific criteria. Use the following procedure to locate phone button templates.


Note During your work in a browser session, Cisco Unified Communications Manager Administration retains your phone button template search preferences. If you navigate to other menu items and return to this menu item, Cisco Unified Communications Manager Administration retains your phone button template search preferences until you modify your search or close the browser.


Procedure


Step 1 Choose Device > Device Settings > Phone Button Template.

The Find and List Phone Button Templates window displays. Records from an active (prior) query may also display in the window.

Step 2 To find all records in the database, ensure the dialog box is empty; go to Step 3.

To filter or search records

From the first drop-down list box, select a search pattern.

Specify the appropriate search text, if applicable.

From the second drop-down list box, select whether to search for standard, non-standard, or both types of phone button templates.


Note To add additional search criteria, click the + button. When you add criteria, the system searches for a record that matches all criteria that you specify. To remove criteria, click the - button to remove the last added criterion or click the Clear Filter button to remove all added search criteria.


Step 3 Click Find.

All matching records display. You can change the number of items that display on each page by choosing a different value from the Rows per Page drop-down list box.


Note You can delete multiple records from the database by checking the check boxes next to the appropriate record and clicking Delete Selected. You can delete all configurable records for this selection by clicking Select All and then clicking Delete Selected.


Step 4 From the list of records that display, click the link for the record that you want to view.


Note To reverse the sort order, click the up or down arrow, if available, in the list header.


The window displays the item that you choose.


Additional Topics

See the "Related Topics" section.

Configuring Phone Button Templates

Cisco Unified Communications Manager includes default templates for each Cisco Unified IP Phone model. When adding phones, you can assign one of these templates to the phone or create a template of your own.

You can make changes to the custom, nonstandard templates that you created, and you can change the label of the custom phone button template. You cannot change the function of the buttons in the default templates.

You can update a custom, nonstandard phone button template to add or remove features, add or remove lines and speed dials, or assign features, lines, and speed dials to different buttons on the phone. You can change the button labels in the default phone button templates, but you cannot change the function of the buttons in the default templates. If you update a phone template, be sure to inform affected users of the changes.

The Programmable Line Key (PLK) feature expands the list of features that can be assigned to the line buttons to include features that are normally controlled by softkeys; for example, New Call, Call Back, End Call, and Forward All.

Use the following procedures to add, rename, or update custom, nonstandard templates or to add or remove features, lines, or speed dials.

If you create a template for a Cisco Unified IP Phone, you can change the default template for that phone during auto-registration. See the "Updating Device Defaults" section on page 85-1.

Before You Begin

If you are creating a custom, nonstandard phone button template, refer to the guidelines for creating new phone button templates. See the "Guidelines for Customizing Phone Button Templates" section in the Cisco Unified Communications Manager System Guide.

Procedure


Step 1 Choose Device > Device Settings > Phone Button Template.

The Find and List Phone Button Templates window displays.

Step 2 Perform one of the followings tasks:

To rename an existing phone button template, locate the appropriate phone button template as described in "Finding a Phone Button Template" section. The Phone Button Template Configuration page displays. In the Button Template Name field, enter the new name. Click Save. The template redisplays with the new name.


Note Renaming a template does not affect the phones that use that template. All Cisco Unified IP Phones that use this template continue to use this template after it is renamed. You can rename only phone button templates that display a check box in the left column. All other phone button templates serve as standard, read-only templates.


To add a new phone button template, click the Add New button. The Phone Button Template Configuration window displays. Continue with Step 3.

To update an existing phone button template, locate the appropriate phone as described in "Finding a Phone Button Template" section. From the list of matching records, choose the phone button template that you want to update. The Phone Button Template Configuration window displays. Continue with Step 4.


Note When you update a template, the change affects all phones that use the template. You can update only phone button templates that display a check box in the left column. All other phone button templates serve as standard, read-only templates. After updating the template, you must restart devices that are using the template by clicking Restart Devices


Step 3 From the Phone Button Template drop-down list box, choose a template and click Copy to create a new template.

The new template exactly duplicates the existing template. You must assign a new name for the new template. Update this new template if you want it to differ from the original.

Step 4 Update the appropriate settings as described in Table 89-1.

Step 5 Click Save.


Additional Topics

See the "Related Topics" section.

Configuring a Cisco Unified IP Phone 7914 Expansion Module Phone Button Template

You can create a phone button template for the Cisco Unified IP Phone 7914 Expansion Module by using the Standard Cisco IP Phone 7960 phone button template as described in the following procedure.

Procedure


Step 1 Find the phone button template by using the procedure in the "Finding a Phone Button Template" section.

Step 2 From the list of matching records, locate the Standard 7960 (for SCCP or SIP) phone button template and click the Copy icon.

Step 3 For Button Template Name, enter a unique name for the phone button template (for example, 7914 Expansion Module).

Step 4 Click Save.

Step 5 Update the appropriate settings for Feature and Label as described in Table 89-1 (the button template name that you just created will already display).

Step 6 Click Save.


Additional Topics

See the "Related Topics" section.

Phone Button Template Configuration Settings

Table 89-1 describes the phone button template configuration settings.

Table 89-1 Phone Button Template Configuration Settings 

Field
Description
Phone Button Template Information

Button Template Name

Enter a unique name that Cisco Unified Communications Manager uses to identify the template.

Button Information

Feature

Choose the function of the phone button that you want to specify in the template. The programmable line key feature provides multiple features that can be assigned to line buttons; for example, MCID, DND, Call Park, Call Pickup, and many more.

Note You cannot change the function of buttons in default phone button templates.

Label

Enter a description of the button.


Additional Topics

See the "Related Topics" section.

Deleting a Phone Button Template

Use this procedure to delete a phone button template.

Before You Begin

You can delete phone templates that are not currently assigned to any phone in your system. You cannot delete a template that is assigned to one or more devices or device profiles or the default template for a model (which is specified in the Device Defaults Configuration window).

To find out which devices are using the phone button template, choose Dependency Records link from the Related Links drop-down list box in the Phone Button Template Configuration window and click Go. If the dependency records are not enabled for the system, the dependency records summary window displays a message. For more information about dependency records, see the "Accessing Dependency Records" section on page A-2. If you try to delete a phone button template that is in use, Cisco Unified Communications Manager displays a message. Before deleting a phone button template that is currently in use, you must perform either or both of the following tasks:

Assign a different phone button template to any devices that are using the phone button template that you want to delete. See the "Deleting a Phone" section on page 82-6.

Delete the devices that are using the phone button template that you want to delete. See the "Deleting a Phone" section on page 82-6.

Procedure


Step 1 Find the phone button template by using the procedure in the "Finding a Phone Button Template" section.

Step 2 From the list of matching records, choose the phone button template that you want to delete.


Note You can delete only phone button templates that display a check box in the left column. All other phone button templates serve as standard, read-only templates.


The Phone Button Template Configuration window displays.

Step 3 Click Delete.


Note You can delete multiple nonstandard phone button templates from the Find and List Phone Button Templates window by checking the check boxes next to the appropriate phone button templates and clicking Delete Selected. You can delete all phone button templates in the window by clicking Select All and Delete Selected. You can delete only phone button templates that display a check box in the left column. All other phone button templates serve as standard, read-only templates


A message verifies that you want to delete the template.

Step 4 To delete the template, click OK.

A message verifies that the template was deleted.

Step 5 To continue, click OK.


Additional Topics

See the "Related Topics" section.

Related Topics

Cisco Unified IP Phone Configuration, page 82-1

Updating Device Defaults, page 85-1

Finding a Phone Button Template

Configuring Phone Button Templates

Configuring a Cisco Unified IP Phone 7914 Expansion Module Phone Button Template

Phone Button Template Configuration Settings

Deleting a Phone Button Template

Cisco Unified IP Phones, Cisco Unified Communications Manager System Guide

Guidelines for Customizing Phone Button Templates, Cisco Unified Communications Manager System Guide

Phone Button Templates, Cisco Unified Communications Manager System Guide

Programmable Line Keys, Cisco Unified Communications Manager System Guide

Phone Configuration Checklist, Cisco Unified Communications Manager System Guide