Cisco Unified Communications Manager Administration Guide, Release 6.1(1)
Intercom Partition Configuration
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Intercom Partition Configuration

Table Of Contents

Intercom Partition Configuration

Adding an Intercom Partition

Finding an Intercom Partition

Configuring an Intercom Partition

Intercom Partition Configuration Settings

Deleting an Intercom Partition

Related Topics


Intercom Partition Configuration


An intercom partition contains a list of route patterns [directory number (DN) and route patterns]. Partitions facilitate call routing by dividing the route plan into logical subsets that are based on organization, location, and call type. For more information about partitions, refer to "Partitions and Calling Search Spaces" in the Cisco Unified Communications Manager System Guide. For more information about intercom, refer to "Intercom" in the Cisco Unified Communications Manager Features and Services Guide.

Use the following topics to find, add, update, or delete route partitions:

Adding an Intercom Partition

Finding an Intercom Partition

Configuring an Intercom Partition

Intercom Partition Configuration Settings

Deleting an Intercom Partition

Related Topics

Adding an Intercom Partition

You can add a new intercom partition by using the following procedure.

Procedure


Step 1 From the Cisco Unified Communications Manager Administration window, click Call Routing > Intercom > Intercom Route Partition.

The Find and List Intercom Partitions window displays.

Step 2 Click the Add New button.

An Intercom Partition Configuration window displays.

Step 3 Under the Intercom Partition Information section, in the Name box, enter the name and description of the intercom partition that you want to add.


Note To enter multiple partitions, use one line for each partition entry. You can enter up to 75 partitions; the names and descriptions can have up to a total of 1475 characters. The partition name cannot exceed 50 characters. Use a comma (',') to separate the partition name and description on each line. If a description is not entered, Cisco Unified Communications Manager uses the partition name as the description.


The Find and List Intercom Partitions window displays

Step 4 Continue with Step 2 of .Finding an Intercom Partition

Finding an Intercom Partition

Because you might have several intercom partitions in your network, Cisco Unified Communications Manager lets you locate specific intercom partitions based on specific criteria. Use the following procedure to locate intercom partitions.


Note During your work in a browser session, Cisco Unified Communications Manager Administration retains your intercom partition search preferences. If you navigate to other menu items and return to this menu item, Cisco Unified Communications Manager Administration retains your intercom partition search preferences until you modify your search.


Procedure


Step 1 Choose Call Routing > Intercom > Intercom Route Partition.

The Find and List Intercom Directory Numbers window displays. Records from an active (prior) query may also display in the window.

Step 2 To find all records in the database, ensure the dialog box is empty; go to Step 3.

To filter or search records

From the first drop-down list box, select a search parameter.

From the second drop-down list box, select a search pattern.

Specify the appropriate search text, if applicable.


Note To add additional search criteria, click the + button. When you add criteria, the system searches for a record that matches all criteria that you specify. To remove criteria, click the - button to remove the last added criterion or click the Clear Filter button to remove all added search criteria.


Step 3 Click Find.

All matching records display. You can change the number of items that display on each page by choosing a different value from the Rows per Page drop-down list box.


Note You can delete multiple records from the database by checking the check boxes next to the appropriate record and clicking Delete Selected. You can delete all configurable records for this selection by clicking Select All and then clicking Delete Selected.


Step 4 From the list of records that display, click the link for the record that you want to view.


Note To reverse the sort order, click the up or down arrow, if available, in the list header.


The window displays the item that you choose.


Additional Information

See the "Related Topics" section.

Configuring an Intercom Partition

Perform the following procedure to configure an intercom partition.

Procedure


Step 1 In the menu bar, choose Call Routing  > Intercom > Intercom Route Partition.

The Find and List Intercom Partitions window displays.

Locate the partition that you want to configure by using the steps described in "Finding an Intercom Partition" section, and continue with Step 2.

Step 2 Enter the appropriate settings that are described in Table 47-1.

Step 3 Click Save.

The Intercom Partition Configuration window displays

Step 4 Enter the appropriate settings that are described in Table 47-3.

If you are updating an intercom partition, click Reset.

Additional Information

See the "Related Topics" section.

Intercom Partition Configuration Settings

Table 47-1 describes the partition configuration settings. For related procedures, see the "Related Topics" section.

Table 47-1 Intercom Partition Configuration Settings 

Field
Description
Intercom Partition Information

Name, Description

Enter a name in the name box. Ensure each partition name is unique to the route plan. Partition names can contain alphanumeric characters, as well as spaces, hyphens (-), and underscore characters (_).

Note The length of the partition names limits the maximum number of partitions that can be added to a calling search space. Table 47-2 provides examples of the maximum number of partitions that can be added to a calling search space if partition names are of fixed length.

Follow the partition name by a comma (,); then, enter a description on the same line as the Partition Name. If you do not enter a description, Cisco Unified Communications Manager automatically enters the partition name in this field.

Use a new line for each partition and description.



Timesaver Use concise and descriptive names for your partitions. The CompanynameLocationCalltype format usually provides a sufficient level of detail and is short enough to enable you to quickly and easily identify a partition. For example, CiscoDallasMetroPT identifies a partition for toll-free, inter-local access and transport area (LATA) calls from the Cisco office in Dallas.



Tip You can enter multiple partitions at the same time by entering the partition name and description, if applicable, in the Partition Name text box. Remember to use one line for each partition entry and to separate the partition name and description with a comma.


Table 47-2 provides examples of the maximum number of partitions that can be added to a calling search space if partition names are of fixed length. Refer to "Partition Name Limitations" in the Cisco Unified Communications Manager System Guide for details about how this maximum number is calculated.

Table 47-2 Calling Search Space Partition Limitations 

Partition Name Length
Maximum Number of Partitions

2 characters

170

3 characters

128

4 characters

102

5 characters

86


Table 47-3 provides descriptions of the information needed to configure an intercom partition.

Table 47-3 Intercom Partition Configuration Settings 

Field
Description
Intercom Partition Information

Name

The name of the intercom partition that you selected displays in this box.

Description

If you entered a description of the intercom partition that you selected, it displays here. If you did not enter a description when you added the intercom partition, you can add it now.

Time Schedule

The drop-down list is populated with time schedules that you can add from Call Routing > Class of Control >Time Schedule. Refer to "Time Schedule Configuration" for details about how to configure time schedules.

Time Zone

If you want the time zone to be the same as the originating device, click the radio button next to Originating Device.

If you want to set a specific time zone, click the Specific Time Zone radio button and select the correct time zone from the drop-down list.


Additional Information

See the "Related Topics" section.

Deleting an Intercom Partition

The following procedure describes how to delete an intercom partition.

Before You Begin

You cannot delete an intercom partition if it is assigned to an item such as calling search space or to a route pattern. To find out which calling search spaces or other items are using the partition, choose Dependency Records from the Related Links drop-down list box in the Partition Configuration window and click Go. If the dependency records are not enabled for the system, the dependency records summary window displays a message. For more information about dependency records, refer to the "Accessing Dependency Records" section on page A-2. If you try to delete a partition that is in use, Cisco Unified Communications Manager displays a message. Before deleting a partition that is currently in use, you must perform either or both of the following tasks:

Assign a different partition to any calling search spaces, devices, or other items that are using the partition that you want to delete.

Delete the calling search spaces, devices, or other items that are using the partition that you want to delete.

Procedure


Step 1 In the menu bar, choose Call Routing > Intercom > Intercom Route Partition.

Step 2 Locate the intercom partition that you want to delete. See the "Finding an Intercom Partition" section.

Step 3 Check the check box of the intercom partition that you want to delete and click Delete Selected.


Tip You can delete all the intercom partitions in the list by clicking Select All and then clicking Delete Selected.


A message displays that states that you cannot undo this action.

Step 4 To delete the intercom partition, click OK or to cancel the deletion, click Cancel.


Caution Before initiating this action, check carefully to ensure that you are deleting the correct intercom partition. You cannot retrieve deleted intercom partitions. If an intercom partition is accidentally deleted, you must rebuild it.


Tip You can also delete an intercom partition by locating and displaying the partition that you want to delete and clicking Delete.



Additional Information

See the "Related Topics" section.

Related Topics

Finding an Intercom Partition

Configuring an Intercom Partition

Deleting an Intercom Partition

Intercom Partition Configuration Settings

Related Topics

Accessing Dependency Records, page A-2

Partition Name Limitations, Cisco Unified Communications Manager System Guide

Partitions and Calling Search Spaces,Cisco Unified Communications Manager System Guide