Cisco Unified Communications Manager System Guide, Release 6.0(1)
Licensing
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Licensing

Table Of Contents

Licensing

Type of Licensed Device

Splitting Licenses

Alarms

Software License Version

Starter Licenses

Transferring License Files

Where to Find More Information


Licensing


Use licensing in Cisco Unified Communications Manager Administration to accurately track the number of devices that are connected to Cisco Unified Communications Manager, including third-party SIP phones, and compare it with the number of unit licenses that have been purchased.

Licensing helps manage Cisco Unified Communications Manager licenses and enforces the licenses for Cisco Unified Communications Manager applications and the number of IP phones. Using the Licensing Configuration window in Cisco Unified Communications Manager Administration, administrators can manage the phone and node licenses that get purchased and used.

Licenses get generated for requested Cisco Unified Communications Manager nodes (servers in a Cisco Unified Communications Manager cluster) and the phones that are associated with those nodes.Two types of licenses exist: production licenses and starter licenses. Production licenses for Cisco Unified Communications Manager comprise licenses for phones and nodes that are purchased from Cisco. New installations of Cisco Unified Communications Manager (upgrades and migrations not supported) include starter licenses that get replaced when a production license file gets uploaded.

This section covers the following topics:

Type of Licensed Device

Splitting Licenses

Alarms

Software License Version

Starter Licenses

Transferring License Files

Where to Find More Information

Type of Licensed Device

License device types include physical devices such as IP phones and applications such as IP communicator.

Licenses for Primary Devices

Each phone type requires a fixed number of device license units. For example, Cisco Unified IP Wireless Phone 7920 requires four device license units, and Cisco Unified IP Phone 7970 requires five device license units. If you want licenses for four 7920 phones and four 7970 phones, you require 36 device license units. Additionally, certain types of applications, such as IP Communicator or mobility voice access, consume device license units.

Licenses for Adjunct Devices (Applications)

Certain types of applications, such as Cisco IP Communicator, Cisco Unified Mobile Communicator, and Cisco Unified Personal Communicator, consume device license units. For example, if IP communicator gets configured as a primary device to an end user, it consumes three device license units. If it gets configured as an adjunct device (by choosing a phone in the Primary Phone field in Phone Configuration), it consumes one device license unit, and the license unit calculator window displays the units that are consumed as Cisco IP Communicator (Adjunct).

Licenses for Mobility End User

When you configure an end user to have mobility functionality (check the Enable Mobility check box on the End User Configuration window), two device license units get consumed. When you uncheck the Enable Mobility check box, the two device license units get set back to zero.

The following table provides an example of how Cisco Unified Communications Manager performs the calculations for primary and adjunct license units and for mobility end user license units.

Type of Device Configured
Number of Device License Units

Cisco Unified IP Phone 7961

4

Cisco IP Communicator

3

Cisco Unified Personal Communicator (CUPC) Softphone

3

Associate the Cisco IP Communicator or CUPC Softphone to and existing device (such as the Cisco Unified IP Phone 7961)

License used for these devices get configured as adjunct units, which equals 1, so the number of license units for the model 7961 gets calculated to 3 (4 minus 1).

Create an end user and check the Enable Mobility check box.

Two units for Mobility Enabled End Users get added to the Number of Units Consumed column that is on the License Unit Calculator window.


To determine the number of units of licenses that are required for each phone and application, see Calculating License Units in the Cisco Unified Communications Manager Administration Guide.

Splitting Licenses

When you place an order for Cisco devices, Cisco provides a Product Authorization Key (PAK). Using PAK, you can split the licenses across multiple clusters when over 10,000 device license unit bundles are purchased.

For example, you request 20 Cisco Unified Communications Manager nodes and 20000 phone units in one purchase order. A PAK gets issued after the request is approved. Using this PAK, you can split the licenses across multiple clusters with one license file containing 15 Cisco Unified Communications Manager nodes and 15000 phone units and another license file with 5 Cisco Unified Communications Manager nodes and 5000 phone units.

To determine the number of license units that are required for each device, in Cisco Unified Communications Manager Administration, choose System > Licensing > License Unit Calculator. This window lists the number of license units that are required for each type of device.

Additional Information

See the "Where to Find More Information" section.

Alarms

The following alarms get generated for licensing:

CiscoLicenseManagerDown

CiscoLicenseOverDraft

CiscoLicenseRequestFailed

CiscoLicenseDataStoreError

CiscoLicenseInternalError

CiscoLicenseFileError

If Cisco Unified Communications Manager does not have the appropriate license file, a Real-Time Monitoring Tool (RTMT) alert gets generated. To find these alarms, access the JavaApplications Alarm Catalog in Cisco Unified Serviceability. See the Cisco Unified Serviceability Administration Guide for more information on alarms and see the Cisco Unified Communications Manager Real-Time Monitoring Tool Administration Guide for more information on alerts.

Additional Information

See the "Where to Find More Information" section.

Software License Version

Cisco Unified Communications Manager keeps track of the software license version. Each time the Cisco CallManager service restarts, this version check gets performed. If Cisco Unified Communications Manager fails to load (for example, because the license file is missing), the Service Manager tries to restart the Cisco CallManager service three times. At each attempt to restart, the license file check gets performed, and an alarm gets written to syslog.

The software license version displays in the License Unit Report window of Cisco Unified Communications Manager Administration. See License Unit Report, in the Cisco Unified Communications Manager Administration Guide.

Additional Information

See the "Where to Find More Information" section.

Starter Licenses

Cisco Unified Communications Manager provides starter licenses to begin the Cisco Unified Communications Manager installation prior to the actual license file being installed. Starter licenses, which are available in limited quantities, have no expiration date. You can use starter licenses only for fresh installations; you cannot use them for upgrades or migrations from previous releases. Starter licenses support only one Cisco Unified Communications Manager node and up to 50 device license units.

Starter license units get replaced when you purchase a production license.

Additional Information

See the "Where to Find More Information" section.

Transferring License Files

When the first node fails on the Cisco Unified Communications Manager and a new node is configured as the first node, you need to transfer the license files to the new node.

Two scenarios might occur:

Scenario 1

The license file has already been obtained, but it has not been uploaded to the license manager.

Solution   Generate a new license file with the same license information but with a new MAC address.

Scenario 2

The license file has been obtained and uploaded to the license manager. The license information exists on the new node, but the license file does not.

Solution   Generate a new license file with the same license information but with a new MAC address.

Additional Information

See the "Where to Find More Information" section.

Where to Find More Information

License File Upload, Cisco Unified Communications Manager Administration Guide

License Unit Calculator, Cisco Unified Communications Manager Administration Guide

License Unit Report, Cisco Unified Communications Manager Administration Guide

Phone Configuration Settings, Cisco Unified Communications Manager Administration Guide

Licensing for Third-Party SIP Phones, Cisco Unified Communications Manager Administration Guide

Cisco Unified Serviceability Administration Guide

Cisco Unified Communications Manager Real-Time Monitoring Tool Administration Guide