Cisco Unified CallManager Administration Guide, Release 5.1(3)
Route Plan Report
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Route Plan Report

Table Of Contents

Route Plan Report

Viewing Route Plan Records

Deleting Unassigned Directory Numbers

Updating Unassigned Directory Numbers

Viewing Route Plan Reports in a File

Related Topics


Route Plan Report


The route plan report lists all assigned and unassigned directory numbers (DN), call park numbers, call pickup numbers, conference numbers, route patterns, translation patterns, message-waiting indicators, voice mail ports, and Cisco Unified CallManager Attendant Console pilot numbers in the system. The route plan report allows you to view either a partial or full list and to go directly to the associated configuration windows by clicking the Pattern/Directory Number, Partition, or Route Detail fields.

In addition, the route plan report allows you to save report data into a .csv file that you can import into other applications. The .csv file contains more detailed information than the web pages, including directory numbers for phones, route patterns, pattern usage, device name, and device description.

Cisco Unified CallManager uses the route plan to route both internal calls and external public switched telephone network (PSTN) calls. For more detailed information on the route plan, refer to the "Understanding Route Plans" section in Cisco Unified CallManager System Guide.

Use the following procedures to view route plan records:

Viewing Route Plan Records

Deleting Unassigned Directory Numbers

Viewing Route Plan Reports in a File

Viewing Route Plan Records

This section describes how to view route plan records. Because you might have several records in your network, Cisco Unified CallManager Administration lets you locate specific route plan records on the basis of specific criteria. Use the following procedure to generate customized route plan reports.

Procedure


Step 1 Choose Call Routing > Route Plan Report.

The Route Plan Report window displays. Use the three drop-down list boxes to specify a route plan report that meets your requirements.

Step 2 From the first Find drop-down list box, choose one of the following criteria:

All Patterns

Unassigned DN

Call Park

Conference

Directory Number

Translation Pattern

Call Pickup Group

Route Pattern

Message Waiting

Hunt Pilot

Voice Mail Port

Attendant Console

Domain Routing

IP Routing

From the second Find where drop-down list box, choose one of the following criteria:

Pattern/Directory Number

Partition

From the third Find where drop-down list box, choose one of the following criteria:

begins with

contains

ends with

is exactly

is not empty

is empty

Step 3 Specify the appropriate search text, if applicable, and click Find. You can also specify how many items per page to display.


Tip To find all route plans that are registered in the database, click Find without entering any search text.



Note The route plan report shows the pattern/directory number, the corresponding partition and pattern type, and the route detail. The Route Detail column shows route list (with route group and line groups and associated gateway, and ports used information) or gateway information.


A list of discovered route plans displays by

Pattern/Directory Number icon

Pattern/Directory Number

Partition

Type

Route Detail

Step 4 Click the pattern/directory number icon or name, the associated partition, or the route detail from the list of records that matches your search criteria.

The window displays the pattern that you choose.


Additional Information

See the "Related Topics" section.

Deleting Unassigned Directory Numbers

This section describes how to delete an unassigned directory number from the route plan report. Directory numbers get configured and removed in the Directory Number Configuration window of Cisco Unified CallManager Administration. When a directory number gets removed from a device or a phone gets deleted, the directory number still exists in the Cisco Unified CallManager database. To delete the directory number from the database, use the Route Plan Report window.

Procedure


Step 1 Choose Call Routing > Route Plan Report.

The Route Plan Report window displays. Use the three drop-down list boxes to specify a route plan report that lists all unassigned DNs.

Step 2 Three ways exist to delete directory numbers:

a. Click the directory number that you want to delete. When the Directory Number Configuration window displays, click Delete.

b. Check the check box next to the directory number that you want to delete. Click Delete Selected.

c. To delete all found unassigned directory numbers, click Delete all Found Items.

A warning message verifies that you want to delete the directory number.

Step 3 To delete the directory number, click OK. To cancel the delete request, click Cancel.


Additional Information

See the "Related Topics" section.

Updating Unassigned Directory Numbers

This section describes how to update the settings of an unassigned directory number from the route plan report. Directory numbers get configured and removed in the Directory Number Configuration window of Cisco Unified CallManager Administration. When a directory number gets removed from a device, the directory number still exists in the Cisco Unified CallManager database. To update the settings of the directory number, use the Route Plan Report window.

Procedure


Step 1 Choose Call Routing > Route Plan Report.

The Route Plan Report window displays. Use the three drop-down list boxes to specify a route plan report that lists all unassigned DNs.

Step 2 Click the directory number that you want to update.

The Directory Number Configuration window displays.


Note You can update all the settings of the directory number except the directory number and partition.


Step 3 Make the required updates such as calling search space or forwarding options.

Step 4 Click Save.

The Directory Number Configuration window redisplays, and the directory number field is blank.


Additional Information

See the "Related Topics" section.

Viewing Route Plan Reports in a File

This section contains information on how to view route plan reports in a .csv file.

Procedure


Step 1 Choose Call Routing > Route Plan Report.

The Route Plan Report window displays.

Step 2 Choose View In File from the Related Links drop-down list box on the Route Plan Report window, and click Go. A dialog box displays.

From this dialog box, you can either save the file or import it into another application.

Step 3 Click Save.

Another window displays that allows you to save this file to a location of your choice.


Note You may also save the file as a different file name, but the file name must have a .csv extension.


Step 4 Choose the location in which to save the file and click Save. This action should save the file to the location that you designated.

Step 5 Locate the .csv file that you just saved and double-click its icon to view it.


Related Topics

Route Plan Report

Viewing Route Plan Records

Deleting Unassigned Directory Numbers

Configuring a Directory Number

Understanding Route Plans, Cisco Unified CallManager System Guide