Cisco Unified CallManager Administration Guide, Release 5.1(3)
Server Configuration
Downloads: This chapterpdf (PDF - 200.0KB) The complete bookPDF (PDF - 6.61MB) | Feedback

Server Configuration

Table Of Contents

Server Configuration

Finding a Server

Configuring a Server

Deleting a Server

Server Configuration Settings

Related Topics


Server Configuration


Use the server configuration to specify the address of the server where Cisco Unified CallManager is installed. If your network uses Domain Name System (DNS) services, you can specify the host name of the server. If your network does not use DNS services, you must specify the Internet Protocol (IP) address of the server.


Note You must update the DNS server with the appropriate Cisco Unified CallManager name and address information before using that information to configure the Cisco Unified CallManager server.


For information about how to add, update, or delete a server address in the Cisco Unified CallManager database, see the "Related Topics" section.

Finding a Server

Because you might have several servers in your network, Cisco Unified CallManager lets you locate specific servers on the basis of specific criteria. Use the following procedure to locate servers.


Note During your work in a browser session, your find/list search preferences are stored in the cookies on the client machine. If you navigate to other menu items and return to this menu item, or if you close the browser and then reopen a new browser window, your Cisco Unified CallManager search preferences are retained until you modify your search.


Procedure


Step 1 Choose System > Server.

The Find and List Servers window displays. Use the two drop-down list boxes to search for a server.

Step 2 From the first Find Servers window drop-down list box, choose one of the following criteria:

Host Name/IP Address

Description

From the second Find Servers window drop-down list box, choose one of the following criteria:

begins with

contains

is exactly

ends with

is empty

is not empty

Step 3 Specify the appropriate search text, if applicable, and click Find.


Tip To find all servers that are registered in the database, click Find without entering any search text.


A list of discovered servers displays by

Host Name/IP Address

Description

From the Find and List Servers window, you can also specify how many items per page to display.


Note You can delete multiple servers from the Find and List Servers window by checking the check boxes next to the appropriate servers and clicking Delete Selected. You can delete all servers in the window by checking the check box in the Matching records title bar and clicking Delete Selected.

Before you delete a server, review the considerations in the "Deleting a Server" section.


Step 4 From the list of records, click the Server name that matches your search criteria.

The window displays the server that you choose.


Additional Information

See the "Related Topics" section.

Configuring a Server

This section describes how to add or update a server address to the Cisco Unified CallManager database.

Before You Begin

The following guideline applies to adding a server:

Make sure that you only add each server once in the Server Configuration window. If you add a server using the host name and add the same server using the IP address, Cisco Unified CallManager cannot accurately determine component versions for the server after a Cisco Unified CallManager upgrade. If you have two entries in Cisco Unified CallManager Administration for the same server, delete one of the entries before you upgrade (see the "Deleting a Server" section).

Procedure


Step 1 Perform one of the following tasks:

To add a server, choose System > Server and click Add New.

To update a server, find the server by using the procedure in the "Finding a Server" section.

The Server Configuration window displays.

Step 2 Enter the appropriate settings as described in Table 2-1.

Step 3 Click the Save icon that displays in the tool bar in the upper, left corner of the window (or click the Save button that displays at the bottom of the window) to save the data and to add the server to the database.

Changes to the server configuration do not take effect until you restart Cisco Unified CallManager. For information about restarting the Cisco Unified CallManager service, refer to the Cisco Unified CallManager Serviceability Administration Guide.



Note When you perform a fresh installation of Cisco Unified CallManager, you must define any subsequent servers (nodes) in the Cisco Unified CallManager Administration Server Configuration window before you can install the Cisco Unified CallManager software on each subsequent server. To define a subsequent node, click Add New, as described in Step 1 above, and configure the server. After you add the subsequent server, you can then install the Cisco Unified CallManager software on that server.


Additional Information

See the "Related Topics" section.

Deleting a Server

This section describes how to delete a server from the Cisco Unified CallManager database.

Before You Begin

Before you delete the server, consider the following information:

In Cisco Unified CallManager Administration, you cannot delete the first node of the cluster, but you can delete subsequent nodes.

Cisco recommends that you do not delete any node that has Cisco Unified CallManager running on it, especially if the node has devices, such as phones, registered with it.

Although dependency records exist for the subsequent nodes, the records do not prevent you from deleting the node. To find out which Cisco Unified CallManagers are using the server, choose Dependency Records from the Related Links drop-down list box in the Server Configuration window and click Go.

If any call park numbers are configured for Cisco Unified CallManager on the node that is being deleted, the deletion fails. Before you can delete the node, you must delete the call park numbers in Cisco Unified CallManager Administration.

The system may automatically delete some devices, such as MOH servers, when you delete a server.

Before you delete a node, Cisco recommends that you deactivate the services that are active on the subsequent node. Performing this task ensures that the services work after you delete the node.

To delete a server and add it back to the cluster, see the "Deleting Then Adding Back a Server in Cisco Unified CallManager Administration" section.

Procedure


Step 1 To delete the server(s) from the Find and List Servers window, find the server by using the procedure in the "Finding a Server" section.

The Find and List Servers window displays.

Step 2 From the list of matching records, choose the server(s) that you want to delete.

Step 3 Click the Delete Selected Item icon that displays in the tool bar in the upper, left corner of the window (or click the Delete Selected button that displays at the bottom of the window) to delete the server.

Step 4 Cisco Unified CallManager Administration displays the following message: "You are about to permanently delete one or more servers. This action cannot be undone. Continue?". Click OK; the server gets deleted from the Cisco Unified CallManager database and is not available for use.


Tip If the Server Configuration window is displaying for a specific server, you can click Delete to delete the server. Cisco Unified CallManager Administration displays the following message: "You are about to permanently delete this server. This action cannot be undone. Continue?". Click OK; the server gets deleted from the Cisco Unified CallManager database and is not available for use.


Step 5 Reboot the servers in the cluster.



Tip If you delete a subsequent server and then want to add it back to the cluster, see the "Deleting Then Adding Back a Server in Cisco Unified CallManager Administration" section.


Deleting Then Adding Back a Server in Cisco Unified CallManager Administration


Step 1 In Cisco Unified CallManager Administration, add the deleted server, as described in the "Configuring a Server" section.

Step 2 After you add the subsequent node to Cisco Unified CallManager Administration, you must install Cisco Unified CallManager on the node by using the 5.X disk that was provided in your software kit.

If you have a 5.1(3) disk, perform a 5.1(3) installation on the node. If you have a disk with a previous version of 5.X on it (for example, 5.0(1), 5.0(4), 5.1(1), 5.1(2), and so on), use the 5.X disk to install Cisco Unified CallManager on the subsequent node; during the installation, choose the Upgrade During Install option when the 5.X installation displays the options.


Tip Make sure that the version that you install on the subsequent node matches the version that runs on the first node (publisher) in the cluster.

For example, if the first node in the cluster runs 5.1(3) and a service release (or engineering special), you must choose the Upgrade During Install option when the 5.X installation displays the installation options; before you choose this option, ensure that you can access the service release (or engineering special) image on DVD or a remote server. For more information on how to perform an installation, refer to the document, Installing Cisco Unified Communications Manager 5.1(3).


Step 3 After you install Cisco Unified Communications Manager, configure the subsequent node, as described in Installing Cisco Unified Communications Manager 5.1(3).


Additional Information

See the "Related Topics" section.

Server Configuration Settings

Table 2-1 describes the server configuration settings. For related procedures, see the "Related Topics" section.

Table 2-1 Server Configuration Settings 

Server Information Field
Description

Host Name/
IP Address

If your network uses DNS services, you can enter the host name of the Cisco Unified CallManager server. Otherwise, you must enter the full IP address of the server.

Note You must update the DNS server with the appropriate Cisco Unified CallManager name and address information before using that information here.

MAC Address

This entry is optional.

Enter the media access control (MAC) address of the network interface card (NIC) in the Cisco Unified CallManager server. The MAC address specifies the permanent hardware address of the NIC.

Tip If you plan to move the server periodically to different locations on the network, you must enter the MAC address, so other devices on the network can always identify the server. If you do not plan to relocate the server, entry of the MAC address is optional.

Description

This entry is optional.

Enter a description of the server.


Related Topics

Finding a Server

Configuring a Server

Deleting a Server

Server Configuration Settings

Cisco Unified CallManager Configuration