Cisco Unified CallManager Administration Guide, Release 5.0(1)
Application Dial Rules Configuration
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Application Dial Rules Configuration

Table Of Contents

Application Dial Rules Configuration

Finding a Dial Rule

Configuring Dial Rules

Application Dial Rule Configuration Settings

Deleting a Dial Rule

Reprioritizing a Dial Rule

Related Topics


Application Dial Rules Configuration


The administrator uses dial rules configuration to add and sort the priority of dialing rules. Dial rules for applications such as Cisco IPMA automatically strip numbers from or add numbers to telephone numbers that a user dials. For example, the dial rules automatically add the digit 9 in front of a 7-digit telephone number to provide access to an outside line.

For example, in Cisco IPMA, the assistant can perform a directory search from the assistant console. The assistant can drag and drop the directory entry to the My Calls panel on the assistant console, which invokes a call to the number that is listed in the entry. The dial rules apply to the number that is listed in the entry before the call gets made.

The following sections describe dial rules configuration:

Finding a Dial Rule

Configuring Dial Rules

Deleting a Dial Rule

Reprioritizing a Dial Rule

Finding a Dial Rule

Because you might have several dial rules in your network, Cisco CallManager lets you locate specific dial rules based on specific criteria. Use the following procedure to locate dial rules.


Note During your work in a browser session, Cisco CallManager Administration retains your dial rule search preferences. If you navigate to other menu items and return to this menu item, Cisco CallManager Administration retains your dial search preferences until you modify your search or close the browser.


Procedure


Step 1 Choose Call Routing > Dial Rules > Application Dial Rules.

The Find and List Application Dial Rules window displays.

Step 2 From the first Find Application Dial Rule where drop-down list box, choose one of the following criteria:

Name

Description

Number Begins With

Step 3 From the second Find Application Dial Rule where drop-down list box, choose one of the following criteria:

begins with

contains

ends with

is exactly

is empty

is not empty

Step 4 Specify the appropriate search text, if applicable, and click Find. You can also specify how many items per page to display.


Note To find all application dial rules that are registered in the database, click Find without entering any search text.


A list of discovered application dial rules displays.

Step 5 From the list of records, click the dial rule that matches your search criteria.

The window displays the dial rule that you choose.


Additional Information

See the "Related Topics" section.

Configuring Dial Rules

Perform the following procedure to add a new dial rule or update an existing dial rule. See Application Dial Rules Configuration Error Checking in the Cisco CallManager System Guide for dial rule design and error checking.

Procedure


Step 1 In the menu bar, choose Call Routing > Dial Rules > Application Dial Rules.

The Find and List Application Dial Rules window displays.

Step 2 Perform one of the followings tasks:

To add a new dial rule, click the Add New button, and continue with Step 3.

To update an existing dial rule, locate the appropriate dial rule as described in "Finding a Dial Rule" section, and continue with Step 3.

Step 3 Enter the appropriate dial rule information settings as found in Table 29-1.

Step 4 Click the Save button.


Note If more than one dial rule exists, you can change the priority of the dial rules. See the "Reprioritizing a Dial Rule" section.



Additional Information

See the "Related Topics" section.

Application Dial Rule Configuration Settings

Table 29-1 describes the available settings in the Application Dial Rule Configuration window. For more information about related procedures, see the "Related Topics" section.

Table 29-1 Dial Rule Configuration Settings 

Field
Description

Name

Enter a name in the Name field. The name can contain up to 20 alphanumeric characters and can contain any combination of spaces, periods (.), hyphens (-), and underscore characters (_). Ensure each application dial rule name is unique.

Description

Enter a description of the application dial rule in the Description field or leave blank.

Number Begins With

Enter the initial digits of the directory numbers to which you want to apply this application dial rule.

Valid values include numeric digits (0 through 9), plus (+), asterisk (*), and pound (#).

Number of Digits

Enter the length of the directory numbers to which you want to apply this application dial rule. Enter a digit between 1 and 100 or the characters +*#.

Total Digits to be Removed

Enter the number of digits that you want Cisco  CallManager to remove from directory numbers that apply to this dial rule. Enter a digit between 0 and 100.

Prefix With Pattern

Enter the pattern to prepend to directory numbers that apply to this application dial rule. Valid values include digits (0 through 100), plus (+), asterisk (*), and pound (#).

Application Dial Rule Priority

Choose the dial rule priority as top, bottom, or middle.


Note This field displays when you enter the Prefix With Pattern information.



Additional Information

See the "Related Topics" section.

Deleting a Dial Rule

Perform the following procedure to delete a dial rule.

Procedure


Step 1 From Cisco CallManager Administration, choose Call Routing > Dial Rules > Application Dial Rules.

Step 2 Locate the application dial rule that you want to delete. See the "Finding a Dial Rule" section.

Step 3 Check the check box next to the application dial rule that you want to delete and click Delete Selected.

A dialog box appears to warn you that you cannot undo deletion of application dial rules.

Step 4 To delete the group, click OK, or to cancel the action, click Cancel. If you click OK, the Cisco CallManager removes the application dial rule from the application dial rules list.


Note You can delete multiple dial rules from the Find and List Application Dial Rules window by checking the check boxes next to the appropriate dial rules and clicking Delete Selected. You can delete all the AAR groups in the window by clicking Select All and then clicking Delete Selected.



Additional Information

See the "Related Topics" section.

Reprioritizing a Dial Rule

Perform the following procedure to reprioritize a dial rule.

Procedure


Step 1 From Cisco CallManager Administration, choose Call Routing > Dial Rules > Application Dial Rules.


Note You can also change the priority starting from the Application Dial Rules Configuration window.


Step 2 In the Find and List Application Dial Rules window, choose a dial rule and either click the check box next to it, or click the dial rule name. The Application Dial Rule Configuration window displays.

Step 3 Use the up and down arrows to move the dial rule up or down the list.

Step 4 When you complete prioritizing the order, click Save.


Additional Information

See the "Related Topics" section.

Related Topics

Finding a Dial Rule

Configuring Dial Rules

Deleting a Dial Rule

Reprioritizing a Dial Rule