Cisco CallManager Multilevel Administration Access Guide, Release 1.2(1)
Installing Multilevel Administration Access
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Installing Multilevel Administration Access

Table Of Contents

Installing Multilevel Administration Access

Downloading Cisco CallManager Multilevel Administration Access from the Web

Installing Cisco CallManager Multilevel Administration Access

Uninstalling Cisco CallManager Multilevel Administration Access

Accessing Cisco CallManager Multilevel Administration Access

Where to Find More Information


Installing Multilevel Administration Access


Multilevel administration access designates a separate executable that is available from the Cisco Connection Online (CCO). You can download and install multilevel administration access only after Cisco CallManager version 3.3(2) or later has been installed.

Use the following topics to download, install, uninstall, and access Cisco CallManager multilevel administration access:

Downloading Cisco CallManager Multilevel Administration Access from the Web

Installing Cisco CallManager Multilevel Administration Access

Uninstalling Cisco CallManager Multilevel Administration Access

Accessing Cisco CallManager Multilevel Administration Access

Where to Find More Information

Downloading Cisco CallManager Multilevel Administration Access from the Web

After you download and install the executable from the web, you replace the existing Cisco CallManager Administration with a version of Cisco CallManager Administration that includes multilevel administration access capabilities.

Perform the following procedure to download the executable from the web:


Step 1 Log in to Windows2000.

Step 2 Use a web browser to access the following URL:

http://www.cisco.com/cgi-bin/tablebuild.pl/callmgr-33

Step 3 Locate the MultiLevelAdmin Access application and download the file ciscocmmla-ffr.1-2-1.exe.

Step 4 Continue with the installation procedure. See the procedure in the "Installing Cisco CallManager Multilevel Administration Access" section.


Related Topics

Installing Cisco CallManager Multilevel Administration Access

Uninstalling Cisco CallManager Multilevel Administration Access

Accessing Cisco CallManager Multilevel Administration Access

Installing Cisco CallManager Multilevel Administration Access

Multilevel administration access installs on Cisco CallManager version 3.3(2) or later database publisher and subscriber(s) servers. Multilevel administration access installation creates a separate multilevel administration access database. This database gets replicated from the publisher to the subscribers on which multilevel administration access is installed. For failover of the Cisco CallManager Administration and Serviceability pages with multilevel administration access, ensure that multilevel administration access is installed separately on the subscriber servers.

If the multilevel administration access database on the publisher server is down, multilevel administration access makes connection to the subscriber local multilevel administration access database with read-only access, and no modification to the multilevel administration access database can occur.

Multilevel administration access installation sets up the CCMAdmin and CCMService virtual directories with Anonymous Access for the Local NT administrator.

This section describes how to install the multilevel administration access on a user PC.


Note After downloading the multilevel administration access executable, install it on the database publisher server. If redundancy is desired, install the executable on one or more subscriber servers.



Note After installing multilevel administration access, you must log in as CCMAdministrator with the password that you provided during the install. Your old administrator password will no longer work.


Procedure


Step 1 Double-click the downloaded file to launch the installer.

Step 2 Click Next at the Welcome to the MLA Installation Wizard window.

The License screen displays.

Step 3 Click Yes to accept the license agreement.

Step 4 Enter the Local System Administrator account information:

Userid: Administrator

Password:

Step 5 Click Next.

Step 6 Enter CCMAdministrator password:

Password:

Confirm Password:

Step 7 Click Next.

If the SQL System Administrator password is blank, Install displays a warning:

Your SQL SA password is blank. For security reasons, please change it.

Skip to step 11.

Otherwise, a dialog for entering the password appears.

Step 8 Enter SQL System Administrator account information:

User ID: sa

Password:

Step 9 Click OK.

If the System Administrator password is wrong, Install displays an error message:

Please enter the correct SQL SA password.

Return to step 8.

Step 10 Click Next.

The screen displays the Installation Directory information.

Step 11 The Reboot dialog displays. For synchronization of Local System Administrator password changes, click Yes to reboot the server immediately, or click No to reboot later. Click Finish on the dialog that displays when Install completes.


Related Topics

Downloading Cisco CallManager Multilevel Administration Access from the Web

Uninstalling Cisco CallManager Multilevel Administration Access

Accessing Cisco CallManager Multilevel Administration Access

Uninstalling Cisco CallManager Multilevel Administration Access

The uninstall deletes the CCMAdmin and CCMService virtual directories and re-creates them with Basic Authentication as it existed prior to multilevel administration access installation. Multilevel administration access uninstall restores the Cisco CallManager configuration to its state prior to multilevel administration access installation.


Note After uninstalling multilevel administration access, you must use the local NT Administrator account to log in to Cisco CallManager Administration.


Related Topics

Downloading Cisco CallManager Multilevel Administration Access from the Web

Installing Cisco CallManager Multilevel Administration Access

Accessing Cisco CallManager Multilevel Administration Access

Accessing Cisco CallManager Multilevel Administration Access

After installing multilevel administration access, you can access the Cisco CallManager Administration and Cisco CallManager Serviceability pages with the following URLs:

http://<CCMServer>/ccmadmin

http://<CCMServer>/ccmservice

where <CCMServer> specifies the IP address or name of the Cisco CallManager server

The first time that you want to add users to user groups and to set up access privileges for user groups to functional groups, log in as CCMAdministrator with the password that was provided during install. You can make use of the existing user groups and functional groups or create custom groups and assign privileges. After you have done so, any directory user belonging to a user group can log in to Cisco CallManager Administration and Cisco CallManager Serviceability pages with appropriate privileges.

Related Topics

Downloading Cisco CallManager Multilevel Administration Access from the Web

Installing Cisco CallManager Multilevel Administration Access

Uninstalling Cisco CallManager Multilevel Administration Access

Where to Find More Information

Related Topics

Introduction, page 1-1

Multilevel Administration Access Configuration, page 3-1

Additional Cisco Documentation

Installing Cisco CallManager

Cisco CallManager System Guide

Cisco CallManager Administration Guide

Cisco CallManager Serviceability System Guide

Cisco CallManager Serviceability Administration Guide