Cisco CallManager Administration Guide, Release 3.3(2)
Call Park Configuration
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Call Park Configuration

Table Of Contents

Call Park Configuration

Adding a Call Park Number

Updating a Call Park Number

Deleting a Call Park Number

Call Park Configuration Settings


Call Park Configuration


The call park feature allows you to place a call on hold, so it can be retrieved from another phone in the system. For example, if you are on an active call at your phone, you can park the call to a call park extension such as 1234. Someone on another phone in your system can then dial 1234 to retrieve the call.

You can define either a single directory number or a range of directory numbers for use as call park extension numbers. You can park only one call at each call park extension number.

Use the following topics to add, update, or delete a call park extension:

Adding a Call Park Number

Updating a Call Park Number

Deleting a Call Park Number

Call Park Configuration Settings

Adding a Call Park Number

This section describes how to add a single call park extension number or range of extension numbers.

Procedure


Step 1 Choose Feature > Call Park.

Step 2 Enter the appropriate settings as described in Table 33-1.

Step 3 To save the new call park numbers in the database, click Insert.

The call park number that you added appears in the Call Park Numbers/Ranges list.


Related Topics

Call Park Configuration

Updating a Call Park Number

Deleting a Call Park Number

Call Park Configuration Settings

Updating a Call Park Number

This section describes how to update a call park extension number or range of numbers.

Procedure


Step 1 Choose Feature > Call Park.

Step 2 From the Call Park Numbers/Ranges list, choose the call park number or range of numbers that you want to update.

Step 3 Update the appropriate settings as described in Table 33-1.

Step 4 Click Update to save the changes in the database.


Related Topics

Call Park Configuration

Adding a Call Park Number

Deleting a Call Park Number

Call Park Configuration Settings

Deleting a Call Park Number

This section describes how to delete call park numbers from the Cisco CallManager database.

Procedure


Step 1 Choose Feature > Call Park.

Step 2 From the Call Park Numbers/Ranges list, choose the call park number or range of numbers that you want to delete.

Step 3 Click Delete.


Related Topics

Call Park Configuration

Adding a Call Park Number

Updating a Call Park Number

Call Park Configuration Settings

Call Park Configuration Settings

Table 33-1 describes the call park configuration settings.

Table 33-1 Call Park Configuration Settings 

Field
Description

Call Park Number/Range

Enter the call park extension number. You can enter literal digits or the wildcard character X (the system allows one or two Xs). For example, enter 5555 to define a single call park extension number of 5555 or enter 55XX to define a range of call park extension numbers from 5500 to 5599.

Note You can create a maximum of 100 call park numbers with one call park range definition. Make sure the call park numbers are unique.

Note You cannot overlap call park numbers between Cisco CallManager servers. Each Cisco CallManager server must have its own number range.

Partition

If you want to use a partition to restrict access to the call park numbers, choose the desired partition from the drop-down list box. If you do not want to restrict access to the call park numbers, choose <None> for the partition.

If more than 250 partitions exist, the ellipsis (...) button displays next to the drop-down list box. Click the ... button to display the Select Partition window. Enter a partial partition name in the List items where Name contains field. Click the desired partition name in the list of partitions that displays in the Select item to use box, and click OK.

Note Make sure that the combination of call park extension number and partition is unique within the Cisco CallManager cluster.

Cisco CallManager

Using the drop-down list box, choose the Cisco CallManager to which these call park numbers apply.

Note You can create a maximum of 100 call park numbers with one call park range definition. Make sure the call park numbers are unique.

Note You cannot overlap call park numbers between Cisco CallManager servers. Each Cisco CallManager server must have its own number range.


Related Topics

Call Park Configuration

Adding a Call Park Number

Updating a Call Park Number