Cisco CallManager System Guide, Release 3.2(1)
Administrative Accounts and Passwords
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Administrative Accounts and Passwords

Table Of Contents

Administrative Accounts and Passwords

Administrator Account

CCMAdmin Account

SQLSvc Account

SQL Server Administration (sa) Account

Where to Find More Information


Administrative Accounts and Passwords


This section provides descriptions and guidelines for administrative accounts and passwords on a Cisco CallManager system. It covers the following topics:

Administrator Account

CCMAdmin Account

SQLSvc Account

SQL Server Administration (sa) Account

Where to Find More Information

Administrator Account

This is the default Windows NT administration account. This password is not used by Cisco CallManager. This password can be different on Cisco CallManager servers only if it is not used to access Cisco CallManager Administration.

CCMAdmin Account

The CCMAdmin user provides a common administrator login account for all Cisco CallManagers in the cluster. For example, if you are logged in as CCMAdmin, you can view all the services in all the servers in the cluster in one Control Center window. To have access to all servers in the cluster simultaneously, you must ensure the password for CCMAdmin is identical on every server in the cluster.

SQLSvc Account

The SQLSvc account functions as the core account used for server-to-server interaction within a Cisco CallManager system. This account must be the same on every machine in the cluster for database replication to work properly.

If the SQLsvc password has been changed on the publisher from the installed default, replication of the publisher database will fail when you add a new subscriber.

If replication fails, change the new subscriber SQLsvc service password to match the SQLsvc password on the publisher, and replication should succeed.

SQL Server Administration (sa) Account

This is the default SQL Server administration account. You only use the sa password during installation and migration. Most of the system does not use this account.

Where to Find More Information

Related Topics

Cisco CallManager Groups

Call Admission Control

Additional Cisco Documentation

Installing Cisco CallManager Release 3.2

Upgrading Cisco CallManager Release 3.2

Service  Parameters Configuration, Cisco CallManager Administration Guide

Starting and Stopping Services, Cisco CallManager Administration Guide

Cisco CallManager Serviceability Administration Guide

Cisco CallManager Serviceability System Guide