Cisco CallManager System Guide, Release 3.2(1)
Call Park
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Call Park

Table Of Contents

Call Park

Call Park Configuration Checklist

Where to Find More Information

Call Park

The Call Park feature allows you to place a call on hold, so it can be retrieved from another phone in the system. For example, if you are on an active call at your phone, you can park the call to a call park extension such as 1234. Someone on another phone in your system can then dial 1234 to retrieve the call.

The Call Park feature works within a Cisco CallManager cluster as well as between clusters. Each Cisco CallManager in a cluster can have call park extension numbers.

You can define either a single directory number or a range of directory numbers for use as call park extension numbers. Valid call park extension numbers comprise integers and characters. You can park only one call at each call park extension number.

This section covers the following topics:

Call Park Configuration Checklist

Where to Find More Information

Call Park Configuration Checklist

Table 27-1 provides a checklist to configure call park.

Table 27-1 Call Park Configuration Checklist 

Configuration Steps
Related procedures and topics

Step 1 

Configure a call park number or define a range of call park extension numbers.

Adding a Call Park Number, Cisco CallManager Administration Guide

Step 2 

Configure a partition for call park extension numbers to make it available only to users who have the partition in their calling search space.

Adding a Partition, Cisco CallManager Administration Guide and

Media Termination Point Configuration, Cisco CallManager Administration Guide

Step 3 

Configure park extension numbers on a per-Cisco CallManager basis.

Cisco CallManager Group Configuration, Cisco CallManager Administration Guide

Step 4 

Notify users that the call park feature is available.

Refer to the phone documentation for instructions on how users access call park features on their Cisco IP phone.

Where to Find More Information

Related Topics

Phone Button Template Configuration, Cisco CallManager Administration Guide

Cisco IP Phone Configuration, Cisco CallManager Administration Guide

Partition Configuration, Cisco CallManager Administration Guide

Call Park Configuration, Cisco CallManager Administration Guide

Media Termination Point Configuration, Cisco CallManager Administration Guide

Additional Cisco Documentation

Cisco IP Phone Administration Guide for Cisco CallManager

Cisco IP Phone user documentation and release notes (all models)