Table Of Contents
Application plugins extend the functionality of the Cisco CallManager. For example, the Cisco WebAttendant plugin allows a receptionist to rapidly answer and transfer calls within an organization, and the JTAPI plugin allows a computer to host applications that access the CallManager via the Java Telephony Application Programming Interface (JTAPI).
For detailed information on the Cisco Customer Directory Configuration Plugin, refer to the latest online version of Installing and Configuring the Cisco Customer Directory Configuration Plugin.
This section contains instructions on how to install plugins:
Perform the following procedure to install any plugin.
Step 1 Choose Application > Install Plugins.
The Install Plugins page displays all available plugin applications.
Step 2 Click the icon next to the plugin you want to install.
Step 3 To download the plugin, click Run this program from its current location or Save this program to disk.
Step 4 Follow the instructions in the installation wizard to complete the installation.
•Cisco WebAttendant Configuration
•Cisco TAPI Service Provider Installation and Configuration
•Cisco JTAPI Installation and Configuration