Cisco CallManager Administration Guide, Release 3.2(1)
Message Waiting Configuration
Downloads: This chapterpdf (PDF - 122.0KB) The complete bookPDF (PDF - 5.3MB) | Feedback

Message Waiting Configuration

Table Of Contents

Message Waiting Configuration

Configuring Message Waiting

Message Waiting Configuration Settings


Message Waiting Configuration


The Message Waiting Configuration window allows you to define a message waiting on or message waiting off directory number that is used by a directory-connected based voice-messaging system to determine whether to set or clear a message waiting indication for a particular Cisco IP phone.

The following topics provide information on message waiting configuration:

Configuring Message Waiting

Message Waiting Configuration Settings

Voice Mail Connectivity to the Cisco CallManager, Cisco CallManager System Guide

Cisco uOne Configuration Checklist, Cisco CallManager System Guide

Cisco Unity Configuration Checklist, Cisco CallManager System Guide

Configuring Message Waiting

Use the following procedure to configure message waiting for use with voice-mail systems.

Procedure


Step 1 Choose Feature > Voice Mail > Message Waiting

Step 2 Enter the appropriate settings as described in Table 40-1.


Note The voice-mail system only uses the message waiting on/off directory number to turn on the message waiting indicator. Because the Message Waiting on/off number is not used by the Cisco uOne messaging system or Cisco CallManager for receiving calls, the Display, Forward All, Forward Busy, and Forward No Answer fields are not used.


Step 3 Click Insert to add this device to the system.


Related Topics

Message Waiting Configuration Settings

Voice Mail Connectivity to the Cisco CallManager, Cisco CallManager System Guide

Cisco uOne Configuration Checklist, Cisco CallManager System Guide

Cisco Unity Configuration Checklist, Cisco CallManager System Guide

Message Waiting Configuration Settings

Table 40-1 describes the Message Waiting configuration settings.

Table 40-1 Message Waiting Configuration Settings 

Field Name
Description

Directory Number

Enter the Cisco Message Waiting device directory number. Make sure this is a number that is not used within the Cisco uOne messaging system or within the Cisco CallManager auto-registration range.

Message Waiting Indicator

Click On or Off.

Partition

If partitions are being used, choose the appropriate partition.

Calling Search Space

If partitions and calling search spaces are used, choose a calling search space that includes the partitions of the DNs on all phones whose lamps you want to turn on (the partition defined for a phone DN must be in a calling search space that the MWI device uses).


Related Topics

Configuring Message Waiting

Voice Mail Profile Configuration, page 41-1

Directory Number Configuration Settings

Cisco uOne Configuration Checklist, Cisco CallManager System Guide

Cisco Unity Configuration Checklist, Cisco CallManager System Guide