The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.
Contents
This chapter provides information about the integrated Music On Hold (MOH) feature which allows users to place on-net and off-net users on hold with music that is streamed from a streaming source. The Music On Hold feature allows two types of hold:
Music On Hold also supports other scenarios where recorded or live audio is needed.
For more information about MOH and features such as caller-specific MOH, see the Cisco Unified Communications Manager Features and Services Guide and the Cisco Unified Communications Manager Administration Guide.