Installation Guide for Cisco Unified Communications Integration for Microsoft Office Communicator Release 8.0
Overview of Cisco Unified Communications Integration for Microsoft Office Communicator
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Overview of Cisco Unified Communications Integration for Microsoft Office Communicator

Table Of Contents

Overview of Cisco Unified Communications Integration for Microsoft Office Communicator

Cisco UC Integration for Microsoft Office Communicator

Installation Prerequisites


Overview of Cisco Unified Communications Integration for Microsoft Office Communicator


Revised: July 7, 2011

Cisco UC Integration for Microsoft Office Communicator

Installation Prerequisites

Cisco UC Integration for Microsoft Office Communicator

The Cisco UC Integration for Microsoft Office Communicator adds a Cisco UC pane at the bottom of the Microsoft Office Communicator window. Users can perform the following tasks from the Cisco UC pane:

Place and receive phone calls, including high-definition video calls.

Start meetings to talk to, and to share documents with, one or more people.

Start and participate in conference calls.

Transfer your calls to other contacts, or depending on your configuration, to a mobile device or other remote device.

Forward your calls to your voicemail service, another contact, or another number.

Park your call, then retrieve the call from another device.

Call your voicemail service.

Access voice messages visually.

Display your conversation history.

(Optional) Save your conversation history in Microsoft Outlook.

Set options for the Cisco UC pane.

Switch from using your computer for phone calls to using your desk phone, and switch back.

You can also use Cisco UC Integration for Microsoft Office Communicator to do the following:

(Optional) Use the click-to-call feature to place audio and video calls from within Mozilla Firefox and the following Microsoft applications: Excel, Internet Explorer, Outlook, PowerPoint, Sharepoint, and Word.

(Optional) Use the click-to-call feature to place calls to numbers in your clipboard.

Cisco UC Integration for Microsoft Office Communicator integrates closely with Microsoft Office Communicator. Cisco UC Integration for Microsoft Office Communicator updates the availability status of users automatically. Users can send instant messages through Microsoft Office Communicator to contacts with whom they are currently having a conversation through the Cisco UC pane.

Cisco UC Integration for Microsoft Office Communicator interacts with servers and applications as shown in Figure 1-1:

Figure 1-1 Cisco UC Integration for Microsoft Office Communicator Interactions with Network Servers

Cisco UC Integration for Microsoft Office Communicator provides window management, client security, third-party integration, and Cisco Unified Client Services Framework integration. Client Services Framework provides the engine to provide Cisco telephony and next-generation media services for the desktop.

When you install Cisco UC Integration for Microsoft Office Communicator, the installation application installs all of the required components.

Installation Prerequisites

Before you install Cisco UC Integration for Microsoft Office Communicator, check that your system meets all the necessary prerequisites. Ensure that you have the correct versions of all of the required software, as listed in the release notes at the following URL:

http://www.cisco.com/en/US/products/ps10317/prod_release_notes_list.html