Installation Guide for Cisco Unified Communications Integration for Microsoft Office Communicator Release 8.0
Installing Cisco Unified Communications Integration for Microsoft Office Communicator
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Installing Cisco Unified Communications Integration for Microsoft Office Communicator

Table Of Contents

Installing Cisco Unified Communications Integration for Microsoft Office Communicator

Removing Cisco Unified Video Advantage

Cisco UC Integration for Microsoft Office Communicator Deployment

Executable File

Windows Installer (MSI) File

Deployment Options

Automated Mass Deployment

Standalone Installation

Upgrading Cisco UC Integration for Microsoft Office Communicator

Information to Provide to Users After Installation


Installing Cisco Unified Communications Integration for Microsoft Office Communicator


Revised: July 7, 2011

Removing Cisco Unified Video Advantage

Cisco UC Integration for Microsoft Office Communicator Deployment

Information to Provide to Users After Installation

Removing Cisco Unified Video Advantage

If Cisco Unified Video Advantage is installed on a client computer, you must uninstall it before you can install Cisco UC Integration for Microsoft Office Communicator. If you do not uninstall Cisco Unified Video Advantage, you are prompted to do so during the Cisco UC Integration for Microsoft Office Communicator installation.


Tip If you are performing a mass deployment of Cisco UC Integration for Microsoft Office Communicator, you can use a software deployment tool to silently uninstall Cisco Unified Video Advantage from client computers prior to the installation.


Cisco UC Integration for Microsoft Office Communicator Deployment


Note Before you deploy Cisco UC Integration for Microsoft Office Communicator to the computers of your users, ensure that there are no other applications that depend on Cisco Unified Client Services Framework installed on the computers.


The Cisco UC Integration for Microsoft Office Communicator installation application installs the following components:

User interface for Cisco UC Integration for Microsoft Office Communicator.

The client-related components of the Client Services Framework.

Click to Call functionality (optional).

The Cisco UC Integration for Microsoft Office Communicator application is provided in two separate installation formats as follows:

Cisco UC Integration for Microsoft Office Communicator executable file.

Cisco UC Integration for Microsoft Office Communicator Windows Installer (MSI) file.

This section describes the installation formats and the deployment options.

Executable File

Windows Installer (MSI) File

Deployment Options

Executable File

Users can run the executable file on their own computers. The executable file includes the prerequisite software for the application, as follows:

Microsoft .Net Framework 3.5 Service Pack 1 (installer stub)

Microsoft Visual C++ 2005 Redistributable Package (x86)

Additional software required for Click to Call functionality:

Microsoft Office 2003 Primary Interop Assemblies (for machines with Office 2003)

Microsoft Office 2007 Primary Interop Assemblies (for machines with Office 2007)

Microsoft Visual 2005 Tools for Office Second Edition Runtime (x86)

Cisco UC Integration for Microsoft Office Communicator checks if the prerequisite software is installed on the computer and if not, it automatically installs the prerequisites. To save time during the installation process, we recommend that you install the prerequisite software in advance of installing Cisco UC Integration for Microsoft Office Communicator. All of the prerequisite software is available from the Microsoft website.


Note If the minimum required version of .Net Framework is not installed on the computer, Cisco UC Integration for Microsoft Office Communicator runs the installer stub provided for that application. The installer stub downloads the .Net Framework software from the Microsoft website. This action requires internet access and takes a considerable amount of time. We recommend that you install Microsoft .Net Framework 3.5 Service Pack 1 in advance of the Cisco UC Integration for Microsoft Office Communicator installation to save time and avoid any internet access issues. For more information about the minimum required version of .Net Framework, see the Release Notes for Cisco Unified Communications Integration for Microsoft Office Communicator.


Windows Installer (MSI) File

You can use a software management system to push the Windows Installer (MSI) file to the computers of your users. The MSI file does not contain any of the prerequisite software that is required for Cisco UC Integration for Microsoft Office Communicator.


Note If you choose to install the MSI file, you must install the prerequisite software prior to installing Cisco UC Integration for Microsoft Office Communicator.


The prerequisite software that you must install prior to installing the Cisco UC Integration for Microsoft Office Communicator MSI file is:

Microsoft .Net Framework 3.5 Service Pack 1

Microsoft Visual C++ 2005 Redistributable Package (x86)

Additional software required for Click to Call functionality:

Microsoft Office 2003 Primary Interop Assemblies (for machines with Office 2003)

Microsoft Office 2007 Primary Interop Assemblies (for machines with Office 2007)

Microsoft Visual 2005 Tools for Office Second Edition Runtime (x86)

The prerequisite software is available from the Microsoft website.

Deployment Options

You can deploy the Cisco UC Integration for Microsoft Office Communicator installation application in one of the following ways:

Automated Mass Deployment

Standalone Installation

Automated Mass Deployment

The mass deployment options for installing Cisco UC Integration for Microsoft Office Communicator are as follows:

Use Active Directory Group Policy. You can use group policy to deploy administrator configuration settings.

Use a software management system, for example, Altiris Deployment Solution, Microsoft System Center Configuration Manager (SCCM), and so on.

Use a self-extracting executable with a batch script. You can use the batch script to deploy administrator configuration settings.

Standalone Installation

You can install Cisco UC Integration for Microsoft Office Communicator on each individual client computer or users can install the application on their own computers. You deploy the administrator configuration settings.


Note We strongly recommend that you use the executable file for standalone installations.


Upgrading Cisco UC Integration for Microsoft Office Communicator

To upgrade Cisco UC Integration for Microsoft Office Communicator, you do not need to uninstall Cisco UC Integration for Microsoft Office Communicator. When you install a newer version, the installation application uninstalls the previous version of Cisco UC Integration for Microsoft Office Communicator, then installs the new version.

Information to Provide to Users After Installation

When your installation of Cisco UC Integration for Microsoft Office Communicator is complete, you can provide the information in the following table to your users:

Provide...
Explanation

Sign-in information.

Depending on whether or not the phone service, voicemail service, contact service and web conference service credentials are synchronized, users might need to select in the Cisco UC pane and enter their credentials for each service. For more information, see Specifying Account Credential Synchronization Value Names, page 3-10.

Instructions for using the application.

Provide users with information about how to access the online help, as follows

1. Select in the Microsoft Office Communicator title bar.

2. Select Tools > FAQ on Cisco UC.

You can also provide users with the Frequently Asked Questions: Cisco Unified Communications Integration for Microsoft Office Communicator, which contains the same information as the online help.

Information about how to tune computers for maximum video performance.

Setting the CPU Speed to Maximum Performance

The power settings of your computer, particularly a laptop, can affect the video capabilities of your system. The power settings allow users to reduce CPU speed and performance to save battery life. This can also reduce the video capabilities of a computer. For optimum video performance, you should set the power scheme to the maximum performance to ensure that the CPU speed is also operating at maximum performance.

Windows XP

1. Open the Control Panel and select Power Options.

2. Select the Power Schemes tab.

3. Select Maximum Performance from the Power schemes drop-down list.

Windows Vista

1. Open the Control Panel and select System and Maintenance > Power Options.

2. Select the High Performance option.

Windows 7

1. Open the Control Panel and select System and Security > Power Options.

2. Select Show additional plans.

3. Select the High Performance option.

Setting Your Graphics Hardware to Full Acceleration

Windows XP

1. Open the Control Panel and select Display.

2. Select the Settings tab.

3. Select Advanced and select the Troubleshoot tab.

4. Set the Hardware acceleration slider to Full.

Windows Vista

1. Open the Control Panel and select Appearance and Personalization > Personalization > Display Settings.

2. Select Advanced Settings.

3. Select the Troubleshoot tab and select Change Settings.

4. Set the Hardware acceleration slider to Full.

Windows 7

1. Open the Control Panel and select Appearance and Personalization > Display > Change Display Settings > Advanced Settings.

2. Select the Troubleshoot tab and select Change Settings.

3. Set the Hardware acceleration slider to Full.

Note To support this setting, you may need to update the driver for your video adapter. For information about how to obtain an updated driver for your video adapter, contact the manufacturer of your video adapter or the manufacturer of your computer.

Internal company support for the application.

Provide your users with the names of people to contact for assistance if they encounter problems with the application.

Tip regarding the removal of a protective strip from the camera lens.

Some personal computers with built-in cameras are shipped with a protective plastic strip over the lens. To avoid issues with poor video quality, users must remove the plastic strip from the lens.